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By Shannon L. on 05/03/19
Great customer service and professionalism! We will definitely use and recommend this company!

By Carl O. on 05/01/19
no comment

By Margaret H. on 04/26/19
We were looking for a new, smart, hot water heater. Duke Energy recommended Blue Planet, and we followed their advice. Matthew W*** gave us a quote, and he and his teammate, Mitchell, did a fine job of installing the hybrid unit. We feel confident that the AO Smith...
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We were looking for a new, smart, hot water heater. Duke Energy recommended Blue Planet, and we followed their advice. Matthew W*** gave us a quote, and he and his teammate, Mitchell, did a fine job of installing the hybrid unit. We feel confident that the AO Smith unit will serve us well for years to come, and appreciate the 10-year warranty offered by Blue Planet Plumbing to back up that confidence. Very professional all the way around.
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By Terry W. on 04/26/19
Excellent on time service from Matthew West. Your company was highly recommended and we were not disappointed. Will definitely tell my neighbors about you.

By Roberta B. on 04/24/19
no comment

By George H. on 04/23/19
Extremely happy with the company and service professional. Everyone was extremely courteous and helpful and their use of technology gives them the air of an extremely modern and up to date business. (For example, before the service professional - Matthew - arrive...
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Extremely happy with the company and service professional. Everyone was extremely courteous and helpful and their use of technology gives them the air of an extremely modern and up to date business. (For example, before the service professional - Matthew - arrived, I not only received a courtesy call but also a text message that identified him by his picture and provided information on his background and experience level.) I called to request an evaluation of a hot water heater. My call was promptly returned by Tori who scheduled an appointment and then followed up a few hours later to let me know that an earlier slot had come up. Matthew and Pablo were extremely polite, knowledgeable, and helpful. Matthew took the time to answer a wide variety of plumbing related questions, offered me several options, efficiently replaced the hot water heater, and then when asked about low pressure in the house, volunteered to test and adjust the water pressure coming in from the street. Not sure about pricing since I have not used other plumbers in the area but the costs were within expectations set by several websites that we used for research.
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By Steven S. on 04/19/19
The team at Blue Planet Plumbing are Awesome! Thank you for your help in resolving our hot water issues that our builder and contractors were suppose to do. We recommend BPP of Asheville to everyone.

By Temple Baptist Church, I. on 04/19/19
Knowledgeable! No pressure! Quick bid turn-around

By Erwin S. on 04/17/19
My son had a water leak and it was flooding his basement. After calling around 8 plumbers and them not being able to help us, Blue Planet was able to get there within a couple of hours . They stayed after hours and repaired the leak to get the water back on tha...
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My son had a water leak and it was flooding his basement. After calling around 8 plumbers and them not being able to help us, Blue Planet was able to get there within a couple of hours . They stayed after hours and repaired the leak to get the water back on that night. They gave us a couple of proposals for the problem, were very professional, and explained everything. They also went the extra mile and found a couple of other items that needed attention to avoid bad problems. This was a very positive and different experience then we have ever had with plumbers. They will be used in the future for all our families needs and we will recommend them to everyone!
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By Charles E. on 04/16/19
Today I had an appointment with Blue Planet Plumbing LLC. Prior to the appointment I was sent a text message with a very detailed bio of the technician Matthew West. I also received an email introducing me to the team that would be handling my plumbing needs. The t...
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Today I had an appointment with Blue Planet Plumbing LLC. Prior to the appointment I was sent a text message with a very detailed bio of the technician Matthew West. I also received an email introducing me to the team that would be handling my plumbing needs. The text also informed when they would arrive. They arrived at the exact time I had asked for. I usually have trouble getting appointments that work with my schedule. Blue Planet Plumbing had no problem with my request. I immediately noticed Matthew and his co worker Pablo were very professional. They were dressed professionally and were very polite. They not only investigated my initial problem they also answered the many questions I had about a few other plumbing concerns I had. They explained everything very well. I was amazed at how knowledgeable and courteous they both were. I got a much needed crash course in plumbing today. There aren’t enough words to express how pleased I am with the service I received! I would recommend Blue Planet Plumbing for all your plumbing needs. Absolutely the best and most professional plumbing company I have ever seen! I wish there were more companies that took such pride in their work and how they treat their customers. I truly felt like they were there to help me. I will gladly contact Blue Planet Plumbing for all my future plumbing needs. Thank you for your help!
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By Charles E. on 04/16/19
Today I had an appointment with Blue Planet Plumbing LLC. Prior to the appointment I was sent a text message with a very detailed bio of the technician Matthew West. I also received an email introducing me to the team that would be handling my plumbing needs. The t...
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Today I had an appointment with Blue Planet Plumbing LLC. Prior to the appointment I was sent a text message with a very detailed bio of the technician Matthew West. I also received an email introducing me to the team that would be handling my plumbing needs. The text also informed when they would arrive. They arrived at the exact time I had asked for. I usually have trouble getting appointments that work with my schedule. Blue Planet Plumbing had no problem with my request. I immediately noticed Matthew and his co worker Pablo were very professional. They were dressed professionally and were very polite. They not only investigated my initial problem they also answered the many questions I had about a few other plumbing concerns I had. They explained everything very well. I was amazed at how knowledgeable and courteous they both were. I got a much needed crash course in plumbing today. There aren’t enough words to express how pleased I am with the service I received! I would recommend Blue Planet Plumbing for all your plumbing needs. Absolutely the best and most professional plumbing company I have ever seen! I wish there were more companies that took such pride in their work and how they treat their customers. I truly felt like they were there to help me. I will gladly contact Blue Planet Plumbing for all my future plumbing needs. Thank you for your help!
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By Randy D. on 04/15/19
Tori was a pleasure to speak with on the phone. She was very professional, helpful, thorough and helped me get a service pro to my house earlier than my scheduled appointment date. Matthew was very professional, helpful and thorough as well. He went above and beyo...
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Tori was a pleasure to speak with on the phone. She was very professional, helpful, thorough and helped me get a service pro to my house earlier than my scheduled appointment date. Matthew was very professional, helpful and thorough as well. He went above and beyond to help. He looked at all the problem areas and gave me multiple solutions to fix them at a great fair price. I would highly recommend Blue Planet Plumbing to my friends and family A+ service and 5 star experience.
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By Dylan B. on 04/08/19
Excellent service all around. Fast and easy scheduling, awesome professionals with honest advice. Everyone I called or emailed was an absolute professional.

By Adam M. on 04/04/19
Excellent work and service

By Core E. on 04/01/19
Blue Planet Plumbing will always be my go-to plumbers. Recently had Matthew come out to replace my garbage disposal and he did a great job.

By Hair M. on 03/29/19
I don't live near NC but Georg was still nice enough to answer a couple of questions I had about PEX connections. I'm finishing my basement and I didn't want to have leaky valves. Thanks Georg!

By Georganna F. on 03/22/19
Blue Planet Plumbing was recommended by another plumber who diagnosed the problem as a sewer line that needed to be cleaned out and did not have the equipment to complete the job. Matthew was fantastic cordial, professional, and knowledgeable. He answered all quest...
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Blue Planet Plumbing was recommended by another plumber who diagnosed the problem as a sewer line that needed to be cleaned out and did not have the equipment to complete the job. Matthew was fantastic cordial, professional, and knowledgeable. He answered all questions, reviewed the steps he planned to take to expose the waste pipe, clear blockages, and install a clean out. He explained issues as they came up and got approval for every step of the process. When he left I had good flow and a plan for future work with Blue Planet to be sure the issue will not come up again.
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By Smith A. on 03/22/19
Been a long time customer of Lakeside. Our experience has always been positive. Their techs are on time, courteous, and obviously very knowledgeable. Our last maintenance check was no exception. Mike was pleasant to work with.

By Robin R. on 03/21/19
We had very positive experiences with this company, in particular, Richard and Mitchell. They were honest, professional, thorough. As homeowners, we highly recommend this company for your plumbing needs.

By Jeff P. on 03/19/19
Richard was fantastic. Smart and logical about our options and the consequences as well as seeing things that our inspector didn't pick up on. At the same time he was never pushy or salesy about anything. I highly recommend his services and Blue Planet!
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