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By Leah H. on 11/16/18
SO HAPPY I found your company! I had been using another company for years and didn't know what true satisfaction was until Richard came to our home. Thank you!

By Leah H. on 11/16/18
Loved the service that Richard provided, and Tori made scheduling an appointment easy! Richard fully explained my problem, offered two different solutions, and reviewed the work in detail with me when completed. Won't hesitate to use Blue Planet again, for all my plumbing needs.

By Leah H. on 11/14/18
Richard quickly diagnosed my problem, explained it thoroughly, and provided two options for treatment. Professional, friendly, and competent...excellent service!

By Caplan R. on 11/02/18
(no comment)

By John N. on 10/30/18
Richard came out and made repairs in quick fashion. He's friendly and honest and I appreciated his advice. He made recommendations and explained everything. Quick and efficient. Call him for any job.

By Bob G. on 10/19/18
Compared to the installation arrangement of our old gas water heater, Richard's installation of our new heater approaches plumbing art. He explained all changes thoroughly. In his review of our needs he recommended several options and we discussed the pro's and con...
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Compared to the installation arrangement of our old gas water heater, Richard's installation of our new heater approaches plumbing art. He explained all changes thoroughly. In his review of our needs he recommended several options and we discussed the pro's and con's of each. He respected my final decision and my rationale for it. I have confidence that the product and service were of the highest quality. I have already recommended Blue Planet Plumbing to a neighbor.
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By Andrew B. on 10/14/18
They know their business and quickly helped me with my problem (finding an unusual adapter for a fitting); the one guy was just a bit condescending, however. I can forgive that, knowing that he deals with a lot of clueless people, but for what I paid, I expected ju...
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They know their business and quickly helped me with my problem (finding an unusual adapter for a fitting); the one guy was just a bit condescending, however. I can forgive that, knowing that he deals with a lot of clueless people, but for what I paid, I expected just a little more courtesy.
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By Blocklyn J. on 09/24/18
Richard was professional and friendly. All aspects of the service call were appreciated.

By Bob M. on 09/23/18
Great overall experience with BPP and specifically with the work done by Matthew answering my questions and installing a sump pump in our existing basement sump basin. Very prompt response.

By Christianson J. on 09/19/18
Arrived on time during both visits. I had some pretty heavy damage needing to be repaired and these guys got in done in my opinion very efficiently while still doing a great job. Very polite and as a single female I didn’t feel the least bit uncomfortable. Would ...
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Arrived on time during both visits. I had some pretty heavy damage needing to be repaired and these guys got in done in my opinion very efficiently while still doing a great job. Very polite and as a single female I didn’t feel the least bit uncomfortable. Would highly recommend them!
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By Hara Tempeh Yancey, Cynthia S. on 09/17/18
Blue Planet will always be our go to plumbing help. They are 100% reliable, trustworthy and do an excellent job.

By Betsy W. on 09/11/18
Even Siri has no answer for why plumbing crises always seem to crop up on weekends. I am so grateful that Georg returned my Saturday and Sunday calls immediately, listened to my concerns, and helped me determine that the mountain was a molehill that could wait unti...
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Even Siri has no answer for why plumbing crises always seem to crop up on weekends. I am so grateful that Georg returned my Saturday and Sunday calls immediately, listened to my concerns, and helped me determine that the mountain was a molehill that could wait until Monday. Both times he stressed over and over that he would be HAPPY to come out no matter the day or time, but he also answered my questions completely (treating me like an intelligent human) so that I felt entirely comfortable waiting until a more convenient time for both of us. Great service, great people. Thanks so much.
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By Betsy W. on 09/11/18
Georg and Blue Planet Plumbing are my new best friends. I especially appreciate Georg's willingness to call me promptly over the weekend – twice – to listen to my concerns and help me determine whether my issue was an emergency that necessitated a late-night we...
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Georg and Blue Planet Plumbing are my new best friends. I especially appreciate Georg's willingness to call me promptly over the weekend – twice – to listen to my concerns and help me determine whether my issue was an emergency that necessitated a late-night weekend visit (it wasn’t) and whether it could wait until Monday morning (it could). It’s all fixed up now, no more scary pressure releases leaking out of my water heater, and with the added bonus of lead-free drinking water. Thank you for your prompt call-backs over the weekend. Thanks especially for treating me as if I have a brain (I do) and like someone with a right to prompt, excellent service.
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By Greg M. on 09/01/18
Great company for all you need to do with your plumbing. Recommended highly.

By Candee B. on 08/29/18
I was completely pleased with all aspects of this job from start to finish. Blue Planet texted me a photo and short bio of the technician who would be arriving. He arrived on time, was very polite, knowledgeable and professional. The initial work was to reset a toi...
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I was completely pleased with all aspects of this job from start to finish. Blue Planet texted me a photo and short bio of the technician who would be arriving. He arrived on time, was very polite, knowledgeable and professional. The initial work was to reset a toilet flange and reinstall a toilet. Because I had a high water bill during a time when no one was at the house, he checked for leaks and found that the water heater was leaking. My water heater was replaced by that afternoon, the toilet was reinstalled and the old innards of two other toilets were replaced. I cannot say how happy I am with this company.
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By Rob C. on 08/27/18
We had them replace a faucet in our shower which had broken. We had were some issues with the installation but the owner, Georg Efird, responded in person to our review comments, came out to our house to rectify the situation and made sure we were totally satisfied...
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We had them replace a faucet in our shower which had broken. We had were some issues with the installation but the owner, Georg Efird, responded in person to our review comments, came out to our house to rectify the situation and made sure we were totally satisfied. He also refunded us the labor portion of the bill. Can't ask for better than that! Initially, we were not aware that Georg had responded via Google, so any delay in rectifying the situation was not of his making. We're happy with the work and would recommend Blue PLanet Plumbing. Going forward, I would recommend Blue PLanet Plumbing.
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By Jim R. on 08/24/18
Great customer service and over the top work quality.

By Jim R. on 08/24/18
I would highly recommend Blue Planet Plumbing and Matthew. He did a great job working on our home. His work is very professional and went over and above what was required. He explained in detail everything that needed done. Their customer service is second to none.

By Jim R. on 08/23/18
I would highly recommend Blue Planet Plumbing and Matthew. He did a great job working on our home. His work is very professional and went over and above what was required. He explained in detail everything that needed done. Their customer service is second to none.

By rob e. on 08/18/18
If I could give more stars I would. Richard and Blue Planet went above and beyond. They were perfectly punctual, answered all my questions thoroughly, and helped me understand every aspect of what was going on with my situation. I never leave reviews, but these guy...
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If I could give more stars I would. Richard and Blue Planet went above and beyond. They were perfectly punctual, answered all my questions thoroughly, and helped me understand every aspect of what was going on with my situation. I never leave reviews, but these guys are next level and deserve a good review, and deserve your business. Thanks guys.
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828.423.6289

Select any employee to see all their reviews.

Richard A
Rating:
64 total reviews!
Matthew W
Rating:
37 total reviews!
Katti S
Customer Service Rep.
Rating:
(36 total reviews)
Tori S
Customer Service Rep.
Rating:
(25 total reviews)
Georg E
Rating:
(24 total reviews)
Mitchell D
Rating:
(15 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Blue Planet Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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