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By David R. on 10/10/18
Darrin Beck was excellent in all respects: bid, electrical and installation of Whole House Fan and Bathroom Fans. On time, worked quickly and smoothly. Everything looks and works great. Thanks very much!

By KALMAN K. on 09/28/18
After 16 years in my house decided to go for AC and I was very lucky that my neighbor recommended me Blue Flame. After 2 days of the initial home consultation they came and installed the AC. The crew that came to my house Ryan H, Ricardo and Cameron were extremely ...
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After 16 years in my house decided to go for AC and I was very lucky that my neighbor recommended me Blue Flame. After 2 days of the initial home consultation they came and installed the AC. The crew that came to my house Ryan H, Ricardo and Cameron were extremely polite and professional. They made that everything was working perfectly before leaving. They did a great job. I recommend Blue Flame.
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By STEVE/KATHLEEN M. on 09/27/18
Brandon came out, on time and with the work order to perform the first scheduled maintenance of our Mitsubishi Heat Pump, with recently installed Aprilaire humidifier. Brandon, an ex-Army mechanic new to the Blue Flame company, was polite, efficient, and organize...
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Brandon came out, on time and with the work order to perform the first scheduled maintenance of our Mitsubishi Heat Pump, with recently installed Aprilaire humidifier. Brandon, an ex-Army mechanic new to the Blue Flame company, was polite, efficient, and organized, had not been made aware of the humidifier which needed specific maintenance. He got on the horn (I'm an old Vietnam Vet), figured out what he needed to know and proceeded to do the required maintenance. We had purchased the high-end Mitsubishi unit for our modest but well-built and -maintained NE Seattle residence to replace the natural gas furnace, and to have air conditioning for the increasingly warm summers. It is, like any emerging technology, subject to unexpected aberrations. Blue Flame has done a good, though not yet great, job of installing and servicing their Mitsubishi units. The people are excellent, responsible, with consistent customer service. They are dealing with a rapidly-changing home-energy technology that challenges the management and service capabilities of their staff. I would give the technicians 4 or 5 stars.
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By JIM/LOIS H. on 09/26/18
Everything turned out very well! Thank you!

By JOANNE/MILES C. on 09/25/18
This installation was very smooth and efficient! There were no problems and everything was thoroughly explained. I have already referred my son-in-law to your company as they are in need of a replacement furnace and possibly air conditioning. Thank you!

By MARK L. on 09/24/18
Tobin was very professional and informative. Great job!

By LEON CORRALESE M. on 09/22/18
Hired them for a heat pump checkup and cleaning. They did a great job.

By KEVIN F. on 09/22/18
We had this Company come out to service/ maintenance on our heating system The young man Casey was very very personable knowledgeable and didn't try to sell us anything we talked about cooling systems and will definitely use this Company again!

By JAI P. on 09/21/18
I have a Honeywell Electronic Air Purifier with reusable filters. I have not been good more recently about cleaning them often and apparently there's been some buildup of dust on my blower. It is fair to point out that the filters need to be cleaned and that it co...
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I have a Honeywell Electronic Air Purifier with reusable filters. I have not been good more recently about cleaning them often and apparently there's been some buildup of dust on my blower. It is fair to point out that the filters need to be cleaned and that it contributes to buildup that shortens the life of the furnace. However, when the technician cleaned everything, she must have used pressure against the filters when they weren't properly supported and severely bent them. She also washed the non-reusable filter and ruined them. She did not appear qualified to clean or comment on my equipment. To top it off, I felt criticized for choosing to Electronic Air Purifier/Filter in my furnace, and am extremely upset about bending/damaging my reusable filters. If I do need to replace my furnace I will not be using Blue Flame.
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By Jane Y. on 09/21/18
Tobin was first rate. He carefully explained all that needed to be done and completed a thorough inspection of my furnace. He took the time to answer all my questions and said that I should feel free to contact him anytime I had anymore concerns. I wish he could be...
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Tobin was first rate. He carefully explained all that needed to be done and completed a thorough inspection of my furnace. He took the time to answer all my questions and said that I should feel free to contact him anytime I had anymore concerns. I wish he could be my technician every year for my maintenance call. Thank you Tobin!!
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By WENDY A. on 09/16/18
They did a very good job. Thanks, Al and Ali

By TERRI E. on 09/14/18
Easy to get serviceman for maintenance check. Good communication with scheduler and dispatcher. Serviceman arrived on time even a few minutes early. Serviceman explained all that he checked for maintenance. He had to make a small repair and had the part in his vehi...
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Easy to get serviceman for maintenance check. Good communication with scheduler and dispatcher. Serviceman arrived on time even a few minutes early. Serviceman explained all that he checked for maintenance. He had to make a small repair and had the part in his vehicle so that he could take care of it in the same call.
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By BARBARA F. on 09/14/18
John was great. I would have him back anytime.

By REZA S. on 09/14/18
1- Two technicians showed up at the place to do a service on AC and Furnace. One of them was a trainee. The main issue for me was that a job that probably should take 2 hours, took from around 9 to 1 PM. I had to stay at home while they were doing the job, and I wa...
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1- Two technicians showed up at the place to do a service on AC and Furnace. One of them was a trainee. The main issue for me was that a job that probably should take 2 hours, took from around 9 to 1 PM. I had to stay at home while they were doing the job, and I was charged the same price. 2- They will try to sell you a subscription for a year, that you cannot cancel. They promise a discount if you have subscription, however, their prices are so high that even with discount it is still high. For example, they charged me 324 dollars for changing a capacitor. Note that they already charged about 240 to do the maintenance, and I can see the capacitor is already opened and in his hand! Initially, I thought the actual capacitor is that expensive. However, the most expensive capacitor is around $20 and connecting it only takes 1 minutes. So you can see the markup! I can see that they have to pay for their cost and I wasn't expecting 20 for capacitor. maybe $100 3- They are not your end to end expert :( the system is little complicated system with zoning. They won't be able to figure those out. In fact, my technician couldn't turn on furnace using thermostat. He wired couple of things on my furnace and told me look it works. Note that the system is not rocket science. It is multi stage furnace with Honeywell controllers, and Trane zoning system. Not complicated! 4- Their senior technician was supposed to call me, and she/he never did. Hopefully, I can get out of their subscription system next year :)
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By REZA S. on 09/14/18
Unfortunately, my experience was poor. Due to following reasons: 1- Two technicians showed up at the place to do a service on AC and Furnace. One of them was a trainee. The main issue for me was that a job that probably should take 2 hours, took from around 9 to 1...
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Unfortunately, my experience was poor. Due to following reasons: 1- Two technicians showed up at the place to do a service on AC and Furnace. One of them was a trainee. The main issue for me was that a job that probably should take 2 hours, took from around 9 to 1 PM. I had to stay at home while they were doing the job, and I was charged the same price. 2- They will try to sell you a subscription for a year, that you cannot cancel. They promise a discount if you have subscription, however, their prices are so high that even with discount it is still high. For example, they charged me 324 dollars for changing a capacitor. Note that they already charged about 240 to do the maintenance, and I can see the capacitor is already opened and in his hand! Initially, I thought the actual capacitor is that expensive. However, the most expensive capacitor is around $20 and connecting it only takes 1 minutes. So you can see the markup! I can see that they have to pay for their cost and I wasn't expecting 20 for capacitor. maybe $100 3- They are not your end to end expert :( the system is little complicated system with zoning. They won't be able to figure those out. In fact, my technician couldn't turn on furnace using thermostat. He wired couple of things on my furnace and told me look it works. Note that the system is not rocket science. It is multi stage furnace with Honeywell controllers, and Trane zoning system. Not complicated! 4- Their senior technician was supposed to call me, and she/he never did. Hopefully, I can get out of their subscription system next year :)
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By BECKY W. on 09/13/18
The whole team from Blue Flame was terrific. The salesman was friendly, he listened to my needs and answered my questions, and was knowledgeable about the entire system--another company put the air conditioner in improperly. They were the 2nd lowest bid, but I went...
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The whole team from Blue Flame was terrific. The salesman was friendly, he listened to my needs and answered my questions, and was knowledgeable about the entire system--another company put the air conditioner in improperly. They were the 2nd lowest bid, but I went with them because I had more confidence in the company. Communication with the office was a breeze. Luis and his installation team were on time, polite, kept me informed, walked me through the changes, and cleaned everything up before leaving. They corrected the error made by the ac company and ensured that the whole system is up to code. It's obvious that the company strives to provide good customer service.
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By MICHELLE / HUNERT C. on 09/13/18
Bought our air conditioner from Blue Flame several years ago. Along with the purchase I got two years of free tune-up maintenance. For every customer I've referred to the company I get an additional year. I think I still have about four more years of referral maint...
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Bought our air conditioner from Blue Flame several years ago. Along with the purchase I got two years of free tune-up maintenance. For every customer I've referred to the company I get an additional year. I think I still have about four more years of referral maintenances to go. I was so impressed with their service, installation and continued services, since my original purchase. Those friends I've referred have bought from Blue Frame have been impressed and have referred more customers. This year Brad came out and gave me bad, good, and worst news. The bad news was that the man who had been helping me put a french drain into the yard had been shoveling dirt too close to the unit when it was on and it was now clogged, causing the motor to overwork, overheat, and leak oil. Brad had it clean within about thirty minutes. It was an additional cost because he had to take the entire unit apart and do more than the basic maintenance. Brad also did the maintenance for my furnace, since the cold months are approaching fast. Good news is that it's ready for the winter. The worst news is my heater is an older unit and I have very poor ductwork in my home. It's going to require a new unit. Brad spent additional time telling me exactly what was wrong. Showed me every component, explained to me how each piece worked, and gave me the possible culprits if it breaks down. I asked him about replacing the components that were going bad. I could do that but by the time I do it would be about he same price to buy a new heater. I had talked with Keller, there sales representative, the week before Brad came out and already know the price to replace the entire unit. I can't afford it right now but it's in my budget. Keller has been exceptional at offering solutions, including telling me about their financing options which includes a 6 month Zero Interest through GreenSky. If you read this review, mention my name to the office. Maybe I'll get another year of maintenance! :)
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By PAT T. on 09/12/18
Al was here with Ali who was a trainee and both were excellent, communicated what they were doing for my annual maintenance and Al was even nice to move a heavy umbrella stand off my deck for me. Great guys to do business with.

By Cheryl M. on 09/12/18
We received outstanding service, from our first meeting with Michael C. to the expert installation of our new furnace and water heater by Shawn and Gabe. We couldn't be happier with our new furnace and HW heater! Michael understood our needs and conveyed them perfe...
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We received outstanding service, from our first meeting with Michael C. to the expert installation of our new furnace and water heater by Shawn and Gabe. We couldn't be happier with our new furnace and HW heater! Michael understood our needs and conveyed them perfectly to the Install team who came out just 3 days later. Totally pleasant experience. I will be recommending Blue Flame to all! Thank you, team.
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By TOM B. on 09/11/18
(no comment)
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Kyler C
Rating:
107 total reviews!
Chris H
Rating:
93 total reviews!
Erica E
Customer Service Rep.
Rating:
(125 total reviews)
Brittny M
Customer Service Rep.
Rating:
(38 total reviews)
Brandon S
Rating:
(85 total reviews)
Al V
Rating:
(84 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Blue Flame Heating, Air & Electric has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Kyler C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
107 total reviews
By JOANNE/MILES C. on 09/25/18
This installation was very smooth and efficient! There were no problems and everything was thoroughly explained. I have already referred my son-in-law to your company as they are in need of a replacement furnace and possibly air conditioning. Thank you!

By BRYCE/ANNE K. on 08/10/18
(no comment)

By ROLAND/MISTY R. on 08/03/18
I contracted them to add a AC unit to my home, in a community with tight property lines and space to install. They knocked it out of the park. I appreciate the attention to detail that Blue Flame had from start to finish. Starting with the estimate and providing o...
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I contracted them to add a AC unit to my home, in a community with tight property lines and space to install. They knocked it out of the park. I appreciate the attention to detail that Blue Flame had from start to finish. Starting with the estimate and providing options, to the actual installation of the unit. There was communication through out the process and my opinions mattered, which was important to me. The installation team was friendly and explained several times during the day their progress, plus potential barriers. I never felt out of the loop and it was a very clean install, very mindful about the appearance of my property. Their follow up from the office and helping setup the inspections with the local government agency is appreciated. I cannot say enough positive things about Blue Flame, do not regret my decision and like how they operate their business.
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By VICKY/ANDRES C. on 07/28/18
Exelent services Nice people and polite

By TRACY C. on 07/10/18
Simply the best, most professional. All the guys were fabulous and wonderful. They explained everything that they were doing and cleaned up when they were done. It was a great experience.

By NANCY C. on 06/06/18
Blue Flame did a great job for us. We needed a new furnace and Kyler came out and went thru everything with us. He set up and appt within a few days and on the day Curtis and Justin came on time and did a great job. They were polite, professional and talked me thru...
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Blue Flame did a great job for us. We needed a new furnace and Kyler came out and went thru everything with us. He set up and appt within a few days and on the day Curtis and Justin came on time and did a great job. They were polite, professional and talked me thru everything. We are VERY happy with Blue Flame and highly recommend them!
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By JOHN L. on 04/30/18
Great company to work with.there was know high pressure sales.the installers were very professional and on time and they called me 2 days after to make sure I was satisfied with the products. Being a operations mananger for a window and door company I was impressed...
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Great company to work with.there was know high pressure sales.the installers were very professional and on time and they called me 2 days after to make sure I was satisfied with the products. Being a operations mananger for a window and door company I was impressed with the whole process. Thanks Guys
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By SUE R. on 04/27/18
Once again we are very pleased with the service and products that we have purchased from Blue Flame, 2 furnaces(different homes) and air conditioning. Their prices are fair, staff efficient and knowledgeable and do what they promise. We highly recommend them.

By BESS/MIKE U. on 04/19/18
The team worked well together, answering questions and even coming back out to tweak the system. They are great about following through for communication about the installation date and time, deeply appreciated.

By LINDA G. on 04/04/18
He came out and gave a very fair quote and was very through in knowing what we needed. We decided to go with someone else but it was not a reflection on this company.

By JEREMY B. on 04/03/18
I cannot comment about the service, as I have decided to hold off on adding air conditioning to my townhouse for a year. However, I had another company (sent by Home Depot) out who quoted about $13,000 to add the AC because I was told I needed a new furnace and co...
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I cannot comment about the service, as I have decided to hold off on adding air conditioning to my townhouse for a year. However, I had another company (sent by Home Depot) out who quoted about $13,000 to add the AC because I was told I needed a new furnace and cold air return if I were to add AC. Kyler from Blue Flame came out and quoted me about half that price. I asked about the need to replace the furnace or add more cold air returns and he said it would be helpful for added efficiency of the new unit, but the added efficiency would not pay for itself within the lifetime of the unit, so he would not recommend it. I am so very thankful for the honesty of this company and their representatives who were willing to quote me on just the work I needed and not try to up-sell me as much as they possibly could. The company from Home Depot wouldn't even return my phone calls after I was a little reluctant to pay 13k for their services and I had more questions. Blue Flame will definitely have my business when I do decide to add air (probably next spring before the rush).
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By DARLENE M. on 04/02/18
The help from Kyle and Hannah and the whole team was outstanding!!! I have already recommend Blue Flame to friends. Thank you for the excellent service. Management take note...you have a great team, keep it up!!

By DARLENE M. on 03/24/18
Excellent service and product. Refer them when talking about my new furnace. Really impressed.

By ALVIN T. on 03/13/18
Doug was super knowledgeable and a pleasure to deal with. I am very impressed by how the crew cleaned things up and the workmanship was top rated.

By MARK/LAURA B. on 03/07/18
customer service was outstanding from every member that came to install my furnace and heat-pump. It took longer than was expected but they did have some challenges with the duct work that took some extra time. They were very nice guys, polite and really cared that...
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customer service was outstanding from every member that came to install my furnace and heat-pump. It took longer than was expected but they did have some challenges with the duct work that took some extra time. They were very nice guys, polite and really cared that i was happy with every step.
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By MARK B. on 03/07/18
customer service was outstanding from every member that came to install my furnace and heat-pump. It took longer than was expected but they did have some challenges with the duct work that took some extra time. They were very nice guys, polite and really cared that...
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customer service was outstanding from every member that came to install my furnace and heat-pump. It took longer than was expected but they did have some challenges with the duct work that took some extra time. They were very nice guys, polite and really cared that i was happy with every step.
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By LYN E. on 02/16/18
Scheduled my appointment by phone on a Tuesday and had Kyler show up Wednesday 5 minutes before they said he would be here. Had two other appointments scheduled for Thursday and Friday with other HVAC companies. Kyler was patient and answered all the questions I ha...
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Scheduled my appointment by phone on a Tuesday and had Kyler show up Wednesday 5 minutes before they said he would be here. Had two other appointments scheduled for Thursday and Friday with other HVAC companies. Kyler was patient and answered all the questions I had in regards to Furnace/AC system or Heat Pump. Very knowledgeable with the systems they sell and which best fit in the climate that we live. Believe it or not furnace replacement can be very confusing as there are many factors that need consideration. I'm one of those guys who wants to know everything:) After an hour of being educated on furnace and AC systems Kyler and I started talking price. I had a budget I wanted to stay within and I truly believe the price I ended up paying was fair(Not the cheapest but I wasn't taken to the cleaners either). At 6:30pm we finalized the deal. Thursday morning at 8am Blue Flame crew showed up right on time and began installation of my new Furnace and AC system. 2 electricians showed up around noon and my system was up and running at 3pm. Doug gave me the lowdown on the new WIFI thermostat and showed me how to change the filter. We signed the final paperwork and it was done!! But that's not all. Numerous permitting and inspections need to get done after install and Kylana called me the next day and went over how it all worked. All I have to do is be here when the inspections happen. Start to Finish Blue Flame made buying a new heating and cooling system a pleasure!! 5 Stars for sure.. LDE
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By GABE N. on 02/14/18
I got my furnace replaced. They did a great job.

By MAURA/ PAUL P. on 02/06/18
The customer service was excellent! The team was GREAT and EFFICIENT! The sales rep Kyler worked with us to get us the best deal and the next day the crew came out to install the air conditioning unit!The crew was knowledgeable and helped modify our gas lines that ...
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The customer service was excellent! The team was GREAT and EFFICIENT! The sales rep Kyler worked with us to get us the best deal and the next day the crew came out to install the air conditioning unit!The crew was knowledgeable and helped modify our gas lines that were taking up unnecessary space plus downsized the furnace to be slimmer. We are VERY happy with the results! Too bad it's winter because we're excited to use the air conditioning.
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By Lisa on 01/25/18
Listened and sold me what I needed and did not oversell. Friendly and polite and comfortable have him in our home. Ease of process as well. Explained and was easy to understand and make decisions.
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