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By David R. on 10/10/18
Darrin Beck was excellent in all respects: bid, electrical and installation of Whole House Fan and Bathroom Fans. On time, worked quickly and smoothly. Everything looks and works great. Thanks very much!

By KALMAN K. on 09/28/18
After 16 years in my house decided to go for AC and I was very lucky that my neighbor recommended me Blue Flame. After 2 days of the initial home consultation they came and installed the AC. The crew that came to my house Ryan H, Ricardo and Cameron were extremely ...
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After 16 years in my house decided to go for AC and I was very lucky that my neighbor recommended me Blue Flame. After 2 days of the initial home consultation they came and installed the AC. The crew that came to my house Ryan H, Ricardo and Cameron were extremely polite and professional. They made that everything was working perfectly before leaving. They did a great job. I recommend Blue Flame.
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By STEVE/KATHLEEN M. on 09/27/18
Brandon came out, on time and with the work order to perform the first scheduled maintenance of our Mitsubishi Heat Pump, with recently installed Aprilaire humidifier. Brandon, an ex-Army mechanic new to the Blue Flame company, was polite, efficient, and organize...
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Brandon came out, on time and with the work order to perform the first scheduled maintenance of our Mitsubishi Heat Pump, with recently installed Aprilaire humidifier. Brandon, an ex-Army mechanic new to the Blue Flame company, was polite, efficient, and organized, had not been made aware of the humidifier which needed specific maintenance. He got on the horn (I'm an old Vietnam Vet), figured out what he needed to know and proceeded to do the required maintenance. We had purchased the high-end Mitsubishi unit for our modest but well-built and -maintained NE Seattle residence to replace the natural gas furnace, and to have air conditioning for the increasingly warm summers. It is, like any emerging technology, subject to unexpected aberrations. Blue Flame has done a good, though not yet great, job of installing and servicing their Mitsubishi units. The people are excellent, responsible, with consistent customer service. They are dealing with a rapidly-changing home-energy technology that challenges the management and service capabilities of their staff. I would give the technicians 4 or 5 stars.
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By JIM/LOIS H. on 09/26/18
Everything turned out very well! Thank you!

By JOANNE/MILES C. on 09/25/18
This installation was very smooth and efficient! There were no problems and everything was thoroughly explained. I have already referred my son-in-law to your company as they are in need of a replacement furnace and possibly air conditioning. Thank you!

By MARK L. on 09/24/18
Tobin was very professional and informative. Great job!

By LEON CORRALESE M. on 09/22/18
Hired them for a heat pump checkup and cleaning. They did a great job.

By KEVIN F. on 09/22/18
We had this Company come out to service/ maintenance on our heating system The young man Casey was very very personable knowledgeable and didn't try to sell us anything we talked about cooling systems and will definitely use this Company again!

By JAI P. on 09/21/18
I have a Honeywell Electronic Air Purifier with reusable filters. I have not been good more recently about cleaning them often and apparently there's been some buildup of dust on my blower. It is fair to point out that the filters need to be cleaned and that it co...
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I have a Honeywell Electronic Air Purifier with reusable filters. I have not been good more recently about cleaning them often and apparently there's been some buildup of dust on my blower. It is fair to point out that the filters need to be cleaned and that it contributes to buildup that shortens the life of the furnace. However, when the technician cleaned everything, she must have used pressure against the filters when they weren't properly supported and severely bent them. She also washed the non-reusable filter and ruined them. She did not appear qualified to clean or comment on my equipment. To top it off, I felt criticized for choosing to Electronic Air Purifier/Filter in my furnace, and am extremely upset about bending/damaging my reusable filters. If I do need to replace my furnace I will not be using Blue Flame.
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By Jane Y. on 09/21/18
Tobin was first rate. He carefully explained all that needed to be done and completed a thorough inspection of my furnace. He took the time to answer all my questions and said that I should feel free to contact him anytime I had anymore concerns. I wish he could be...
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Tobin was first rate. He carefully explained all that needed to be done and completed a thorough inspection of my furnace. He took the time to answer all my questions and said that I should feel free to contact him anytime I had anymore concerns. I wish he could be my technician every year for my maintenance call. Thank you Tobin!!
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By WENDY A. on 09/16/18
They did a very good job. Thanks, Al and Ali

By TERRI E. on 09/14/18
Easy to get serviceman for maintenance check. Good communication with scheduler and dispatcher. Serviceman arrived on time even a few minutes early. Serviceman explained all that he checked for maintenance. He had to make a small repair and had the part in his vehi...
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Easy to get serviceman for maintenance check. Good communication with scheduler and dispatcher. Serviceman arrived on time even a few minutes early. Serviceman explained all that he checked for maintenance. He had to make a small repair and had the part in his vehicle so that he could take care of it in the same call.
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By BARBARA F. on 09/14/18
John was great. I would have him back anytime.

By REZA S. on 09/14/18
1- Two technicians showed up at the place to do a service on AC and Furnace. One of them was a trainee. The main issue for me was that a job that probably should take 2 hours, took from around 9 to 1 PM. I had to stay at home while they were doing the job, and I wa...
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1- Two technicians showed up at the place to do a service on AC and Furnace. One of them was a trainee. The main issue for me was that a job that probably should take 2 hours, took from around 9 to 1 PM. I had to stay at home while they were doing the job, and I was charged the same price. 2- They will try to sell you a subscription for a year, that you cannot cancel. They promise a discount if you have subscription, however, their prices are so high that even with discount it is still high. For example, they charged me 324 dollars for changing a capacitor. Note that they already charged about 240 to do the maintenance, and I can see the capacitor is already opened and in his hand! Initially, I thought the actual capacitor is that expensive. However, the most expensive capacitor is around $20 and connecting it only takes 1 minutes. So you can see the markup! I can see that they have to pay for their cost and I wasn't expecting 20 for capacitor. maybe $100 3- They are not your end to end expert :( the system is little complicated system with zoning. They won't be able to figure those out. In fact, my technician couldn't turn on furnace using thermostat. He wired couple of things on my furnace and told me look it works. Note that the system is not rocket science. It is multi stage furnace with Honeywell controllers, and Trane zoning system. Not complicated! 4- Their senior technician was supposed to call me, and she/he never did. Hopefully, I can get out of their subscription system next year :)
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By REZA S. on 09/14/18
Unfortunately, my experience was poor. Due to following reasons: 1- Two technicians showed up at the place to do a service on AC and Furnace. One of them was a trainee. The main issue for me was that a job that probably should take 2 hours, took from around 9 to 1...
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Unfortunately, my experience was poor. Due to following reasons: 1- Two technicians showed up at the place to do a service on AC and Furnace. One of them was a trainee. The main issue for me was that a job that probably should take 2 hours, took from around 9 to 1 PM. I had to stay at home while they were doing the job, and I was charged the same price. 2- They will try to sell you a subscription for a year, that you cannot cancel. They promise a discount if you have subscription, however, their prices are so high that even with discount it is still high. For example, they charged me 324 dollars for changing a capacitor. Note that they already charged about 240 to do the maintenance, and I can see the capacitor is already opened and in his hand! Initially, I thought the actual capacitor is that expensive. However, the most expensive capacitor is around $20 and connecting it only takes 1 minutes. So you can see the markup! I can see that they have to pay for their cost and I wasn't expecting 20 for capacitor. maybe $100 3- They are not your end to end expert :( the system is little complicated system with zoning. They won't be able to figure those out. In fact, my technician couldn't turn on furnace using thermostat. He wired couple of things on my furnace and told me look it works. Note that the system is not rocket science. It is multi stage furnace with Honeywell controllers, and Trane zoning system. Not complicated! 4- Their senior technician was supposed to call me, and she/he never did. Hopefully, I can get out of their subscription system next year :)
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By BECKY W. on 09/13/18
The whole team from Blue Flame was terrific. The salesman was friendly, he listened to my needs and answered my questions, and was knowledgeable about the entire system--another company put the air conditioner in improperly. They were the 2nd lowest bid, but I went...
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The whole team from Blue Flame was terrific. The salesman was friendly, he listened to my needs and answered my questions, and was knowledgeable about the entire system--another company put the air conditioner in improperly. They were the 2nd lowest bid, but I went with them because I had more confidence in the company. Communication with the office was a breeze. Luis and his installation team were on time, polite, kept me informed, walked me through the changes, and cleaned everything up before leaving. They corrected the error made by the ac company and ensured that the whole system is up to code. It's obvious that the company strives to provide good customer service.
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By MICHELLE / HUNERT C. on 09/13/18
Bought our air conditioner from Blue Flame several years ago. Along with the purchase I got two years of free tune-up maintenance. For every customer I've referred to the company I get an additional year. I think I still have about four more years of referral maint...
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Bought our air conditioner from Blue Flame several years ago. Along with the purchase I got two years of free tune-up maintenance. For every customer I've referred to the company I get an additional year. I think I still have about four more years of referral maintenances to go. I was so impressed with their service, installation and continued services, since my original purchase. Those friends I've referred have bought from Blue Frame have been impressed and have referred more customers. This year Brad came out and gave me bad, good, and worst news. The bad news was that the man who had been helping me put a french drain into the yard had been shoveling dirt too close to the unit when it was on and it was now clogged, causing the motor to overwork, overheat, and leak oil. Brad had it clean within about thirty minutes. It was an additional cost because he had to take the entire unit apart and do more than the basic maintenance. Brad also did the maintenance for my furnace, since the cold months are approaching fast. Good news is that it's ready for the winter. The worst news is my heater is an older unit and I have very poor ductwork in my home. It's going to require a new unit. Brad spent additional time telling me exactly what was wrong. Showed me every component, explained to me how each piece worked, and gave me the possible culprits if it breaks down. I asked him about replacing the components that were going bad. I could do that but by the time I do it would be about he same price to buy a new heater. I had talked with Keller, there sales representative, the week before Brad came out and already know the price to replace the entire unit. I can't afford it right now but it's in my budget. Keller has been exceptional at offering solutions, including telling me about their financing options which includes a 6 month Zero Interest through GreenSky. If you read this review, mention my name to the office. Maybe I'll get another year of maintenance! :)
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By PAT T. on 09/12/18
Al was here with Ali who was a trainee and both were excellent, communicated what they were doing for my annual maintenance and Al was even nice to move a heavy umbrella stand off my deck for me. Great guys to do business with.

By Cheryl M. on 09/12/18
We received outstanding service, from our first meeting with Michael C. to the expert installation of our new furnace and water heater by Shawn and Gabe. We couldn't be happier with our new furnace and HW heater! Michael understood our needs and conveyed them perfe...
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We received outstanding service, from our first meeting with Michael C. to the expert installation of our new furnace and water heater by Shawn and Gabe. We couldn't be happier with our new furnace and HW heater! Michael understood our needs and conveyed them perfectly to the Install team who came out just 3 days later. Totally pleasant experience. I will be recommending Blue Flame to all! Thank you, team.
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By TOM B. on 09/11/18
(no comment)
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Kyler C
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107 total reviews!
Chris H
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93 total reviews!
Erica E
Customer Service Rep.
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(125 total reviews)
Brittny M
Customer Service Rep.
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(38 total reviews)
Brandon S
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(85 total reviews)
Al V
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(84 total reviews)

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Adam P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
62 total reviews
While most people are sleeping, you'll find Adam fishing with his family and 3 dogs.
By Allan G. on 04/13/18
I've been very satisfied with all my contacts and services with Blue Flame. One small suggestion: be aware that that the phone calls you receive from Blue Flame will give the caller's name but not that they are are calling from Blue Flame. If I don't know the calle...
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I've been very satisfied with all my contacts and services with Blue Flame. One small suggestion: be aware that that the phone calls you receive from Blue Flame will give the caller's name but not that they are are calling from Blue Flame. If I don't know the caller I tend to assume it's a junk call.
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By HEMA/BHARATH S. on 03/01/18
(no comment)

By GENE R. on 05/24/17
Blue Flame personnel recently installed a new gas furnace in my home. They were all a pleasure to work with and I would recommend them to anyone. They were very professional, quality conscious, friendly and efficient.

By SKYLAR / ASHLEIGH B. on 04/14/17
Blue Flame is the best, great customer service, great product. They took care of us

By FRED B. on 04/11/17
Sales was conducted by the service manager, therefore no sales pitch. We like that alot. Crew arrived early to replace the furnace and water heater. All crew members were polite and answered our questions with clear information. They cleaned up before leaving. We'r...
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Sales was conducted by the service manager, therefore no sales pitch. We like that alot. Crew arrived early to replace the furnace and water heater. All crew members were polite and answered our questions with clear information. They cleaned up before leaving. We're new owners of Rheem equipment now. I have no doubt that we'll be pleased with our new equipment; and, our continuing relationship with Blue Flame.
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By FRED B. on 04/08/17
Adam was early for the appointment, got right to work and had the problem diagnosed. He explained and showed me the problem. The most cost effective option is a new furnace; he presented various options for a new furnace without the sales pitch, letting me make my ...
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Adam was early for the appointment, got right to work and had the problem diagnosed. He explained and showed me the problem. The most cost effective option is a new furnace; he presented various options for a new furnace without the sales pitch, letting me make my own decision. He definitely knows his stuff. I followed up with some second opinions. Their prices seem fair and the warrantees look enticing. I will likely buy a new furnace through Blue Flame and recommend them highly.
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By WARREN J. on 03/31/17
Great service. Did not try to sell me something I did not need. Got my furnace going

By LEAH / NICHOLAS S. on 03/31/17
I had a friend recommend Blue Flame to me, and I'm very glad they did! Adam came out and we talked about my options; I wanted a heat pump, mostly to help cool my house in the summer. He was very honest and clear about my options, explaining why I needed a new fur...
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I had a friend recommend Blue Flame to me, and I'm very glad they did! Adam came out and we talked about my options; I wanted a heat pump, mostly to help cool my house in the summer. He was very honest and clear about my options, explaining why I needed a new furnace as well: A, my old one was over ten years old, past warranty and nearing the end of its life, B, installing a heat pump in the old furnace would be a hassle when the old furnace gave out because the heat pump would have to be uninstalled from it before it was removed and then reinstalled in the new one, leading to more labor costs, and C, a variable speed furnace would help maximize the efficiency of my heat pump anyway. The pricing was clear, no surprises, no extra warranties, no gimmicks of any kind. Sold! I hired them to come in and get the new unit installed. The day before, I received an email not only confirming my appointment, but introducing everyone on the team that would come out to install it, so I'd know exactly who to expect. They were all helpful and considerate, and surprisingly quiet, for the sort of work they were doing . . . which was wonderful, considering I have an infant. Everything was cleaned up before they were gone, and they got the job done in one day, even running the new electricity line. The air filter was backordered, so they installed a temporary filter and had a tech come out later that week to replace it and show me how to do so. Thanks, Blue Flame! You also apparently do all kinds of electrical work now, so if I need an electrician, I know who to call!
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By MARC / KATHY D. on 03/26/17
Sometimes lights flicker not sure if it's a result of the circuit breaker change out or not.

By DAVID / BARBARA S. on 02/28/17
great service and honesty. will use again and recommend to all

By PETER H. on 02/15/17
This was a retrofit job as my home was built in 1976. I have lived here since 1984 and this is the first time I can say that the whole house is comfortable since having a heat pump / furnace system installed (and Air Filtration too). I had been thinking of gettin...
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This was a retrofit job as my home was built in 1976. I have lived here since 1984 and this is the first time I can say that the whole house is comfortable since having a heat pump / furnace system installed (and Air Filtration too). I had been thinking of getting this done for about 2 years and finally decided to do it. A close friend had this done only a few weeks prior by Blue Flame and it was great to get his feedback on the quality of this system. I feel that the service and the price were excellent and all of the stall that I talked to or saw in person were very professional and gave me a sense of knowing what they were doing. Every question I had was not only answered but in depth explanations were given. From the initial quote through installation I was kept informed of the progress. It is very refreshing to know that this kind of attention to detail still exists in this day an age! Great Job Blue Flame!
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By SEAN H. on 01/22/17
Twice my furnace has failed in the past 45 days and twice, Blue Flame Heating & Air Conditioning has come to my rescue. That is to say that on each occasion, they had someone at my house within 3 hours of the start of their work day and that the entire process was ...
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Twice my furnace has failed in the past 45 days and twice, Blue Flame Heating & Air Conditioning has come to my rescue. That is to say that on each occasion, they had someone at my house within 3 hours of the start of their work day and that the entire process was easy and effortless. From Toni who answered the phone to Adam (the Senior Service Tech no less) who came to my house, they made it all work for me. Even though my furnace had broken in December, I did not hesitate to call Blue Flame again as Adam explained to me what he was doing, what he would do, and what caused the problem (even how to fix it if it happened again). However, it was a different problem this past week and it was all fixed quickly and for what I felt was a very fair price. Thank you Adam and Toni. You certainly have earned my business.
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By DEBARAH H. on 01/20/17
I have had this company out twice to repair and service my 17 year old furnace. Adam was professional and honest in his work and the information he gave me. He took the time to answer all of my questions. I also appreciate that even though Tracy gave me a four hou...
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I have had this company out twice to repair and service my 17 year old furnace. Adam was professional and honest in his work and the information he gave me. He took the time to answer all of my questions. I also appreciate that even though Tracy gave me a four hour service window, they call half an hour before they are going to arrive so I wasn't completely tied to my house for four hours.
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By KERRI M. on 12/28/16
Blue Flame is the best. They always provide great service, they have the most friendly and professional team members around, and they have been keeping my furnace in great condition for years! Thanks Blue Flame!

By PAUL L. on 12/28/16
Firstly, Adam was prompt and professional, a big plus for me. He gave options on repairing very old furnace or buy new one, without pressure. He was also waited patiently while I called my brother for advise on which furnace to buy! The install went quickly and Tom...
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Firstly, Adam was prompt and professional, a big plus for me. He gave options on repairing very old furnace or buy new one, without pressure. He was also waited patiently while I called my brother for advise on which furnace to buy! The install went quickly and Tommy and Casey were also professional and prompt as well as friendly. Highly recommend.
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By JOE M. on 12/26/16
Super friendly! Prices are fair. Took interest in making sure I was satisfied!

By DOUGLAS T. on 12/17/16
Your team of Adam as the Technician that diagnosed the problems with my furnace, (located in a rather tight crawl space), and the installers of the new furnace, Luke and Shawn, all did an outstanding job in bringing heat back into our home. Due to space constrai...
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Your team of Adam as the Technician that diagnosed the problems with my furnace, (located in a rather tight crawl space), and the installers of the new furnace, Luke and Shawn, all did an outstanding job in bringing heat back into our home. Due to space constraints, the task was much more difficult than normal as my old furnace was too large to fit through the access hole and therefore had to be totally disassembled for removal. This complication doubled the normal time it took to install my new Rheem furnace. Luke and Shawn completed the installation well after dark and at the original quoted price. They are a great installation team with a positive attitude. I would not hesitate to recommend Blue Flame for any homeowner's heating or air conditioning work. Dougta
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By BRUCE H. on 12/15/16
The Service Technician (Adam) was so knowledgeable, professional and friendly. Although the source of the problem could not be identified (because the symptom did not repeat during his visit), Adam gave me a wealth of information and tips on what to do if the sympt...
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The Service Technician (Adam) was so knowledgeable, professional and friendly. Although the source of the problem could not be identified (because the symptom did not repeat during his visit), Adam gave me a wealth of information and tips on what to do if the symptom returns. And Traci (in the office) made the process of getting help out to our home so easy and friendly. They both exhibited the finest in customer service and consideration.
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By JAMES/SARAH D. on 12/12/16
When our ancient furnace decided to give up the ghost, Blue Flame was able to get a repair technician out same day! Unfortunately it needed replacement, no repair would bring it back life. They were able to squeeze us in a few days later with a new unit. Everyone ...
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When our ancient furnace decided to give up the ghost, Blue Flame was able to get a repair technician out same day! Unfortunately it needed replacement, no repair would bring it back life. They were able to squeeze us in a few days later with a new unit. Everyone was amazingly friendly. Install was very good (despite running in to roadblocks in our funny old house). One thing I particularly liked: they charge a flat cost for installing a new unit, no per-hour labor. This worked great in our favor when they found the old unit was very stubborn and hard to remove.
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By JOHN/DEBORAH A. on 12/01/16
Great job. They arrived on time, were very friendly and professional, explained everything and left no trace. I will use them again.
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