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By SHEILA S. on 08/14/18
Great service Brittny, Chris and Erica. Thank you all!

By GREG H. on 08/13/18
Blue Flame installed a new furnace, new air scrubber and wi fi thermostat for me. Their price was very competitive and the service was great! They came on time, explained everything they were doing and got it all done quickly. We will definitely use them again if w...
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Blue Flame installed a new furnace, new air scrubber and wi fi thermostat for me. Their price was very competitive and the service was great! They came on time, explained everything they were doing and got it all done quickly. We will definitely use them again if we have any additional upgrades or issues. Oh and they had the best warranty out of all the shops I looked at.
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By BRYCE/ANNE K. on 08/10/18
(no comment)

By MADELYN B. on 08/10/18
Best customer service. Techs are friendly, courteous, efficient. Blue Flame is Great

By CHRISTY M. on 08/08/18
Happy with install and follow-up service.

By CHARLES/DIANE G. on 08/08/18
(no comment)

By MARY E. on 08/07/18
Impressed with John. Good communication skills, friendly, helpful and knowledgeable

By SUSAN P. on 08/04/18
Kudos to Blue Flame for their excellent customer service. The staff was very helpful in setting up the appointment and then in giving notice that the technician was on his way. Brad explained everything he did thoroughly and clearly and walked us through making som...
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Kudos to Blue Flame for their excellent customer service. The staff was very helpful in setting up the appointment and then in giving notice that the technician was on his way. Brad explained everything he did thoroughly and clearly and walked us through making some maintenance and upgrade decisions. We spent money but it was well-spent. Thank you!
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By NIC Y. on 08/04/18
I collected estimates from 4 contractors. Blue Flame was not the lowest bid, but did have the best warranty and online reviews overall. Sales rep was thorough, not pushy, and helped me select equipment that offered the most efficiency for my budget. We settled on a...
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I collected estimates from 4 contractors. Blue Flame was not the lowest bid, but did have the best warranty and online reviews overall. Sales rep was thorough, not pushy, and helped me select equipment that offered the most efficiency for my budget. We settled on a 2 stage multi-speed furnace (American Standard Gold Furnace) paired with a 13 SEER 4 ton A/C. Our home did not previously have A/C so new electrical and refridgerant lines were needed. Kept my exisiting Nest thermostat. Blue Flame was able to install everything within 24 hours of signing the contract. The crew was very professional and courteous. I didn't find a single "mistake" - no holes drilled in the wrong place, no messed up paint, no missing caulk...everything looks great. Total cost after tax was $12K.
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By Rex and Donna L. on 08/04/18
Really nice and professional gentlemen. I was like some folks who kind of hover around while the work is being done. Just idle chit chat mostly. These guys were very nice, courteous, and helpful. If I had questions or concerns they didn't hesitate to answer the...
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Really nice and professional gentlemen. I was like some folks who kind of hover around while the work is being done. Just idle chit chat mostly. These guys were very nice, courteous, and helpful. If I had questions or concerns they didn't hesitate to answer them. It was a pleasure having them in my home. My new air conditioning they installed works absolutely fantastic. The next time I have heating or cooling issues, I will not hesitate to call Blue Flame Heating & Air Conditioning. I am unable to remember the electricians name, my bad memory unfortunately. But he was very professional and explained exactly what he was doing every step of the way. He even pointed out a few issues in my electrical panel and offered to send a couple of quotes to see what it would cost to "clean" it up. I am very impressed with the speed at which this all occurred. The salesman came out to discuss it on a Wednesday, I ok'd it the next day, and Friday they were here installing it. The only area in which I am slightly disappointed is when we spoke with the salesman about the thermostat, I thought he understood we wanted to be able to control it from our phones. It was until the install that we found out we would need another $100 piece of equipment to do t hat. However, he may have misunderstood what we meant by wireless thermostat. As the one we got is wireless, the actual thermostat I mean. But as I said, it was only a slight disappointment. I have already ordered the internet gateway module for the Honeywell system. All in all, I am very happy with my Blue Flame experience.
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By ROLAND/MISTY R. on 08/03/18
I contracted them to add a AC unit to my home, in a community with tight property lines and space to install. They knocked it out of the park. I appreciate the attention to detail that Blue Flame had from start to finish. Starting with the estimate and providing o...
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I contracted them to add a AC unit to my home, in a community with tight property lines and space to install. They knocked it out of the park. I appreciate the attention to detail that Blue Flame had from start to finish. Starting with the estimate and providing options, to the actual installation of the unit. There was communication through out the process and my opinions mattered, which was important to me. The installation team was friendly and explained several times during the day their progress, plus potential barriers. I never felt out of the loop and it was a very clean install, very mindful about the appearance of my property. Their follow up from the office and helping setup the inspections with the local government agency is appreciated. I cannot say enough positive things about Blue Flame, do not regret my decision and like how they operate their business.
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By JENNIFER G. on 08/03/18
Hands-down the best experience I have ever had with a company. Al is the best technician I’ve ever dealt with in my entire four years of being a home owner. He was very easy to talk to you, very knowledgeable, and expert in his field and a was just a very pleasur...
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Hands-down the best experience I have ever had with a company. Al is the best technician I’ve ever dealt with in my entire four years of being a home owner. He was very easy to talk to you, very knowledgeable, and expert in his field and a was just a very pleasurable experience. I definitely recommend this company, especially Al, to all potential future customers. I hope that anyone that reviews this takes it seriously, as I have had a lot of bad experiences in the past and I’m so grateful for the experience that I had today and cannot wait to share it. Thank you to Al and his team!
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By LIEZEL Y. on 08/02/18
Excellent service! Thank you! Definitely recommend you to my friends

By TERRY D. on 08/01/18
Blue Flame did an amazing job for us!! They were responsive to our needs and were able to get out to our place far faster than any other company. They level of service from the reminder calls from the office to the installer...all high quality. We've already recomm...
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Blue Flame did an amazing job for us!! They were responsive to our needs and were able to get out to our place far faster than any other company. They level of service from the reminder calls from the office to the installer...all high quality. We've already recommended Blue Flame to friends who just recently had a new AC system installed.
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By NEOMA L. on 07/30/18
Our service technician, Chris, was friendly, knowledgeable, and efficient. he explained what the problem was and how he repaired it. We were kept informed as to when he would arrive. Appreciate the good work.

By VICKY/ANDRES C. on 07/28/18
Exelent services Nice people and polite

By TIM / SUSAN P. on 07/25/18
Casey did a great job explaining everything and throughly cleaned our outdoor AC unit and the indoor fan unit.

By LAURA H. on 07/24/18
Blue Flame installed a heat pump at my new home. I have a beautiful 24' solarium window in my kitchen that faces southwest and the house was running 15 degrees hotter than outside. It will be great passive solar in the winter but in July it was definitely an issue....
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Blue Flame installed a heat pump at my new home. I have a beautiful 24' solarium window in my kitchen that faces southwest and the house was running 15 degrees hotter than outside. It will be great passive solar in the winter but in July it was definitely an issue. I interviewed four companies before choosing Blue Flame. Their pricing was similar to the two of the other bids I got and seemed fair. I liked Brian and liked how upfront he was with me about my options and how to best solve my cooling issue. He had a cancellation and was able to get me in very quickly which sealed the deal. Yesterday the installers, electrician and tech all came out and got my heat pump installed and running in one day. They were very professional, friendly and helpful. They started at 8am and the last two guys were here until 10pm making sure everything was working perfectly! Today it was 90 degrees out and I was able to bake cookies in my sunny kitchen without breaking a sweat. I love this heat pump and I am very happy with Blue Flame. Thank you!
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By David G. on 07/24/18
Casey is a friendly, knowledgeable professional with an excellent focus on customer service. He didn’t mind me hovering and watching him and his craft, which I found fascinating. His answers to my questions helped me understand a lot about how our appliances work...
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Casey is a friendly, knowledgeable professional with an excellent focus on customer service. He didn’t mind me hovering and watching him and his craft, which I found fascinating. His answers to my questions helped me understand a lot about how our appliances work, what to look for and avoid. I am grateful,
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By JUDY H. on 07/23/18
John was very helpful, explaining what I would need in the future and the likely time to order it. He suggested a new filter system which will reduce my time for its care and patiently walked me through filter changes.
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Theresa B
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Robert S
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(41 total reviews)
Steve R
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Jordan M
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(35 total reviews)
Angel M
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(34 total reviews)
Casey C
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(33 total reviews)

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