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By Tom B. on 01/31/19
I only choose Bill's and often recommend them.

By Tom B. on 01/31/19
Troy is an excellent service tech. Very knowledgeable and he explained what caused the furnace to malfunction. Personable and professional . Thanks to Shelley for getting me on the service call schedule . Bill's is the best.

By Stephanie B. on 12/05/18
Wonderful experience w/ Bill’s Heating & A/C all the way around! Mike, Ryan, Brandon, & Alex were all fantastic! They were prompt, efficient (just like the new unit they installed :), friendly, knowledgeable, conscientious, and flexible. We were in a bind w/ a 27...
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Wonderful experience w/ Bill’s Heating & A/C all the way around! Mike, Ryan, Brandon, & Alex were all fantastic! They were prompt, efficient (just like the new unit they installed :), friendly, knowledgeable, conscientious, and flexible. We were in a bind w/ a 27 year old furnace going bad and they saved the day! I gave nothing but praise for this amazing crew! Thank you for giving us every reason in the world to trust your team and refer friends and family whenever possible. Needing a new furnace & A/C wasn’t preferred, but you guys sure made it a very pleasant experience!
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By Powell on 12/05/18
David was on time, polite, and clear when explaining his findings from inspection.

By Stephanie B. on 12/05/18
I couldn't be happier (or more impressed) with the excellent care and service provided by all of the employees at Bill's Heating & A/C. And I was thrilled at how quickly they set up the installation of our new furnace and A/C. Mike was prompt in stopping at our ho...
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I couldn't be happier (or more impressed) with the excellent care and service provided by all of the employees at Bill's Heating & A/C. And I was thrilled at how quickly they set up the installation of our new furnace and A/C. Mike was prompt in stopping at our home to look at our system and give us an estimate. He is a tremendous person who's customer service is top notch. Ryan, Brandon, & Alex were courteous, efficient, and extra helpful during their time in our home. They were patient as they explained things and fielded questions. I honestly couldn't be happier with my experience with this company and these men. I would recommend Bill's to anyone in need of this type of service. Thank you to Bill's Heating and A/C for making this unfortunate situation (our furnace failing during a frigid time) a pleasant experience.
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By Bonnie A. on 11/03/18
We would like to give a big thank you to our service tech Troy. For the 2nd year he has cleaned and inspected the furnace & got it ready for winter. He is always very polite & tells us everything he does to it. If we have any questions he takes the time to answer t...
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We would like to give a big thank you to our service tech Troy. For the 2nd year he has cleaned and inspected the furnace & got it ready for winter. He is always very polite & tells us everything he does to it. If we have any questions he takes the time to answer them for us. Thanks again Troy.
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By Kathy C. on 10/15/18
Shelly is so nice and pleasant on the phone. She does a great job keeping all those guys going!

By M K. on 08/28/18
We had David do an evaluation of the HVAC system at a house we are looking to purchase. We could not have had a better, more polite, honest tech review the system. He was on time, had shoe covers on while working in the house, was extremely thorough, answered all q...
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We had David do an evaluation of the HVAC system at a house we are looking to purchase. We could not have had a better, more polite, honest tech review the system. He was on time, had shoe covers on while working in the house, was extremely thorough, answered all questions in a manner that was not condescending whatsoever, no matter how elementary the question. He is extremely knowledgeable, and his attention to detail is second to none. We have extremely high standards and David exceeded our expectations, which is no simple feat. Will be a repeat customer of Bill's, so we can work with David again.
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By Mary B. on 08/28/18
Very happy with the service we received from Bill’s. Our service pro David was very professional and explained every thing that he did. We have and would recommend Bill’s.

By Kim T. on 08/24/18
Bill’s Heating and Air did an amazing job installing our new air conditioner! I really enjoyed meeting Ryan and Alex. Both men met me at the door with a friendly attitude and a handshake. They were both courteous, respectful and professional. They did the job ...
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Bill’s Heating and Air did an amazing job installing our new air conditioner! I really enjoyed meeting Ryan and Alex. Both men met me at the door with a friendly attitude and a handshake. They were both courteous, respectful and professional. They did the job neatly and in a timely fashion. I really appreciate the great work that Ryan and Alex did. We would highly recommend Bill’s Heating and Air and will definitely continue to use them in the future.
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By Harold S. on 08/22/18
Troy was the visiting tech and as always was prompt, courteous and thorough. Look forward to his visit as I know everything will be covered in his exam of the systems. Great tech!!

By Harold S. on 08/22/18
We have used Bill's H&A for ten years and can't say enough good about them. The techs are all professional and knowledgeable quick to respond and thorough in the service call. Troy is especially thorough and helpful. Always ready to help improve the units in any...
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We have used Bill's H&A for ten years and can't say enough good about them. The techs are all professional and knowledgeable quick to respond and thorough in the service call. Troy is especially thorough and helpful. Always ready to help improve the units in any way possible with the intent of lengthening the life of the units. An all around good guy!!
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By Linda L. on 08/13/18
He was very good. Took the time to explain everything.

By Curt K. on 08/04/18
David went above and beyond during his service call. We appreciate him and his company.

By gerald L f. on 08/02/18
Friendly, very professional, knowledgeable, easy. to talk to and understand Would be glad to have him back again

By Carol M. on 08/01/18
Troy was very professional, polite, and thorough. I appreciated his patience and thoroughness in answering my questions.

By Carol M. on 08/01/18
Troy came out for the annual cleaning of my air conditioner. He was running ahead of schedule, so he had Shelley call me to see if he could come early. He was very polite, thorough, and patiently answered all of my questions. He took his shoes off every time he cam...
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Troy came out for the annual cleaning of my air conditioner. He was running ahead of schedule, so he had Shelley call me to see if he could come early. He was very polite, thorough, and patiently answered all of my questions. He took his shoes off every time he came into the house. I have always been very pleased with all the technicians from Bill's Heating & A/C. David has come to service my furnace several times and he has been very pleasant to work with as well. All the technicians have been on time, polite, thorough, and patiently answer all my questions. I highly recommend Bill's Heating.
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By Bill H. on 07/30/18
We were very pleased with the service we received from Troy. He was very courteous and professional. Troy answered all our questions about our air conditioning unit. We would definitely ask for Troy again. He is a very good representative for Bill's Heating and Air Conditioning.

By Joyce & Darrel P. on 07/27/18
Great quick and very professional service on our home water furnace issue on a 15 year old system . Its is nice to deal with professionals in the heating/ac business that have experience trouble shooting all issues that come up at times and they will be firs...
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Great quick and very professional service on our home water furnace issue on a 15 year old system . Its is nice to deal with professionals in the heating/ac business that have experience trouble shooting all issues that come up at times and they will be first number to call again for any issue in years ahead for our home.
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By randy r. on 07/16/18
Troy is very thorough and informative.
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CALL TO SCHEDULE
402-477-1371

Select any employee to see all their reviews.

Troy W
20 Years
Rating:
56 total reviews!
David A
30 Years
Rating:
40 total reviews!
Shelly D
Customer Service Rep.
15 Years
Rating:
(5 total reviews)
Mike K
Customer Service Rep.
8 Years
Rating:
(3 total reviews)
Ryan W
24 Years
Rating:
(9 total reviews)
Bills Heating & A/C Team
Rating:
(4 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bills Heating & A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Bills Heating & A/C. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
402-477-1371
Troy W has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
56 total reviews
I'm from the Lincoln/Malcolm areas and have 20+ years in the HVAC install/service field! I enjoy spending time with family, being active outside, and playing softball! I'm a recent new homeowner and that keeps me pretty busy, as there is always something to do or work on!
By Tom B. on 01/31/19
I only choose Bill's and often recommend them.

By Tom B. on 01/31/19
Troy is an excellent service tech. Very knowledgeable and he explained what caused the furnace to malfunction. Personable and professional . Thanks to Shelley for getting me on the service call schedule . Bill's is the best.

By Bonnie A. on 11/03/18
We would like to give a big thank you to our service tech Troy. For the 2nd year he has cleaned and inspected the furnace & got it ready for winter. He is always very polite & tells us everything he does to it. If we have any questions he takes the time to answer t...
(View More)
We would like to give a big thank you to our service tech Troy. For the 2nd year he has cleaned and inspected the furnace & got it ready for winter. He is always very polite & tells us everything he does to it. If we have any questions he takes the time to answer them for us. Thanks again Troy.
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By Kathy C. on 10/15/18
Shelly is so nice and pleasant on the phone. She does a great job keeping all those guys going!

By Harold S. on 08/22/18
Troy was the visiting tech and as always was prompt, courteous and thorough. Look forward to his visit as I know everything will be covered in his exam of the systems. Great tech!!

By Harold S. on 08/22/18
We have used Bill's H&A for ten years and can't say enough good about them. The techs are all professional and knowledgeable quick to respond and thorough in the service call. Troy is especially thorough and helpful. Always ready to help improve the units in any...
(View More)
We have used Bill's H&A for ten years and can't say enough good about them. The techs are all professional and knowledgeable quick to respond and thorough in the service call. Troy is especially thorough and helpful. Always ready to help improve the units in any way possible with the intent of lengthening the life of the units. An all around good guy!!
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By Carol M. on 08/01/18
Troy was very professional, polite, and thorough. I appreciated his patience and thoroughness in answering my questions.

By Carol M. on 08/01/18
Troy came out for the annual cleaning of my air conditioner. He was running ahead of schedule, so he had Shelley call me to see if he could come early. He was very polite, thorough, and patiently answered all of my questions. He took his shoes off every time he cam...
(View More)
Troy came out for the annual cleaning of my air conditioner. He was running ahead of schedule, so he had Shelley call me to see if he could come early. He was very polite, thorough, and patiently answered all of my questions. He took his shoes off every time he came into the house. I have always been very pleased with all the technicians from Bill's Heating & A/C. David has come to service my furnace several times and he has been very pleasant to work with as well. All the technicians have been on time, polite, thorough, and patiently answer all my questions. I highly recommend Bill's Heating.
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By Bill H. on 07/30/18
We were very pleased with the service we received from Troy. He was very courteous and professional. Troy answered all our questions about our air conditioning unit. We would definitely ask for Troy again. He is a very good representative for Bill's Heating and Air Conditioning.

By randy r. on 07/16/18
Troy is very thorough and informative.

By Sean W. on 07/13/18
Troy does a fantastic job with a detailed explanation of the problem, the process to have it fixed, and how to do some preventive maintenance myself to stretch the life of the product. He's very knowledgeable and professional.

By Sean W. on 07/13/18
Troy was very knowledgeable and professional. You can tell he takes pride in the service the company provides.

By Vickie K. on 07/12/18
Troy arrived as scheduled and completed a thorough inspection of our AC. Not only explained what it needed but why. Thanks!

By Barbara H. on 07/03/18
Wonderful people. Wonderful service. Prompt & dependable.

By Kevin M. on 06/26/18
Troy was on time and performed a professional job on our A/C.

By Hansel, Gary & L. on 06/23/18
Troy arrived on time and completed a thorough check of our air conditioner. He explained everything my husband asked him about. He explained the new item he put in our A/C for longevity. We were very pleased with his service. Would recommend Bill's to any of our fr...
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Troy arrived on time and completed a thorough check of our air conditioner. He explained everything my husband asked him about. He explained the new item he put in our A/C for longevity. We were very pleased with his service. Would recommend Bill's to any of our friends or neighbors. He even ate a few of my S'More bars I offered, and said they were excellent.
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By Kshanssen@yahoo.com on 06/23/18
Troy was very pleasant and respectful. He took his shoes off to walk across the carpet to the basement. He answered my questions and even spoke to my husband on the phone since my husband wasn't home. He explained everything he did in a manner a lay person can understand.

By Robert D K. on 06/14/18
excellent service and response to questions about my HVAC system.

By sullyjohn1940@gmail.com on 06/13/18
A neighbor recommended Bills and I plan to buy him a beer tonight! Troy came and was a ten. Our heat pump unit is 11 years old, so I wanted some input. He was great...we are happy campers. Thanks!

By Andrea Z. on 05/19/18
I looked at their website after hours and put in a request for an appointment. The next morning before 8 I was contacted to set up a time for the next day. The day of my appointment I was told he would be there around 10am. He showed up early was very polite, expla...
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I looked at their website after hours and put in a request for an appointment. The next morning before 8 I was contacted to set up a time for the next day. The day of my appointment I was told he would be there around 10am. He showed up early was very polite, explained everything he was doing and checking and made sure that I understood what my options were to fix my air conditioner. I was very pleased with Bill's Heating and Air. I will call on them again when needed.
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