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Bills Heating & A/C | 526 Garfield St | Lincoln, NE 68502

* Total number of reviews and star-ratings are based on data collected during the time period Bills Heating & A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By Jim B. on 04/17/19

Could not ask for a better experience in all areas. The commitment to excellence and customer service is unparalleled.

By Jim B. on 04/16/19

First rate service! David is always friendly and keeps me informed about the condition of my equipment. I always look forward to having him service my unit and I would not consider trusting my equipment to any other company. 5⭐️service!

By Alice L. on 03/30/19

David Adams was very good at explaining everything to me--very patient. I would like David to be the technician that takes care of my service.

By Margaret A. on 03/12/19

The service is fantastic and David our technician is fantastic as well.

By Margaret A. on 03/12/19

I am sorry that my previous review did not go through. I highly recommend David. He is just great and he is so knowledgeable in what he does. We always feel so confident when we know that David is coming to our house to do our service because we know that the job will be done right and in a timely fashion. He is always willing to answer our questions and in such a way that we can understand. He is so friendly, respectful and courteous. We enjoy talking to David. Bill's Heating/AC is very fortunate to have David in their company. David is just great. I highly recommend Bill's Heating/AC to anyone.
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By Ivan D. O. on 03/06/19

Your technician Troy did a very good job in returning my furnance to working order. He took the time to explain what he was doing and why.

By Susan S. on 02/28/19

Bill's Heating and Air always provides prompt, reliable service with careful attention to detail. When David is servicing my heating and cooling system and I have a question about its operation, his explanations are always very clear and complete. He arrives righ...
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By Tom B. on 01/31/19

I only choose Bill's and often recommend them.

By Tom B. on 01/31/19

Troy is an excellent service tech. Very knowledgeable and he explained what caused the furnace to malfunction. Personable and professional . Thanks to Shelley for getting me on the service call schedule . Bill's is the best.

By Stephanie B. on 12/05/18

Wonderful experience w/ Bill’s Heating & A/C all the way around! Mike, Ryan, Brandon, & Alex were all fantastic! They were prompt, efficient (just like the new unit they installed :), friendly, knowledgeable, conscientious, and flexible. We were in a bind w/ a 27 year old furnace going bad and they saved the day! I gave nothing but praise for this amazing crew! Thank you for giving us every reason in the world to trust your team and refer friends and family whenever possible. Needing a new furnace & A/C wasn’t preferred, but you guys sure made it a very pleasant experience!
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By Powell on 12/05/18

David was on time, polite, and clear when explaining his findings from inspection.

By Stephanie B. on 12/05/18

I couldn't be happier (or more impressed) with the excellent care and service provided by all of the employees at Bill's Heating & A/C. And I was thrilled at how quickly they set up the installation of our new furnace and A/C. Mike was prompt in stopping at our home to look at our system and give us an estimate. He is a tremendous person who's customer service is top notch. Ryan, Brandon, & Alex were courteous, efficient, and extra helpful during their time in our home. They were patient as they explained things and fielded questions. I honestly couldn't be happier with my experience with this company and these men. I would recommend Bill's to anyone in need of this type of service. Thank you to Bill's Heating and A/C for making this unfortunate situation (our furnace failing during a frigid time) a pleasant experience.
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By Bonnie A. on 11/03/18

We would like to give a big thank you to our service tech Troy. For the 2nd year he has cleaned and inspected the furnace & got it ready for winter. He is always very polite & tells us everything he does to it. If we have any questions he takes the time to answer t...
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By Kathy C. on 10/15/18

Shelly is so nice and pleasant on the phone. She does a great job keeping all those guys going!

By M K. on 08/28/18

We had David do an evaluation of the HVAC system at a house we are looking to purchase. We could not have had a better, more polite, honest tech review the system. He was on time, had shoe covers on while working in the house, was extremely thorough, answered all questions in a manner that was not condescending whatsoever, no matter how elementary the question. He is extremely knowledgeable, and his attention to detail is second to none. We have extremely high standards and David exceeded our expectations, which is no simple feat. Will be a repeat customer of Bill's, so we can work with David again.
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By Mary B. on 08/28/18

Very happy with the service we received from Bill’s. Our service pro David was very professional and explained every thing that he did. We have and would recommend Bill’s.

By Kim T. on 08/24/18

Bill’s Heating and Air did an amazing job installing our new air conditioner! I really enjoyed meeting Ryan and Alex. Both men met me at the door with a friendly attitude and a handshake. They were both courteous, respectful and professional. They did the job neatly and in a timely fashion. I really appreciate the great work that Ryan and Alex did. We would highly recommend Bill’s Heating and Air and will definitely continue to use them in the future.
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By Harold S. on 08/22/18

Troy was the visiting tech and as always was prompt, courteous and thorough. Look forward to his visit as I know everything will be covered in his exam of the systems. Great tech!!

By Harold S. on 08/22/18

We have used Bill's H&A for ten years and can't say enough good about them. The techs are all professional and knowledgeable quick to respond and thorough in the service call. Troy is especially thorough and helpful. Always ready to help improve the units in any...
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By Linda L. on 08/13/18

He was very good. Took the time to explain everything.

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Troy W

20 Years

Rating:

57 total reviews!

David A

30 Years

Rating:

46 total reviews!

Shelly D

Customer Service Rep.
15 Years

Rating:

(5 total reviews)

Mike K

Customer Service Rep.
8 Years

Rating:

(3 total reviews)

Ryan W

24 Years

Rating:

(9 total reviews)

Bills Heating & A/C Team

Rating:

(4 total reviews)

1. Choose a Service Pro

Aaron W.
Alex C.
Bills Heating & A/C Team .
David A.
Mike K.
Ryan W.
Shelly D.
Troy W.

Customer service is always a top priority at Bills Heating & A/C. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating

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By Sandie C. on 06/19/18

Everyone was wonderful! Excellent customer service and the work provided was excellent. Can't say enough great things about Bill's H&A/C. Have already recommended you to our friends and family. Thanks so much for a great experience!

By Andrea Z. on 05/19/18

I looked at their website after hours and put in a request for an appointment. The next morning before 8 I was contacted to set up a time for the next day. The day of my appointment I was told he would be there around 10am. He showed up early was very polite, explained everything he was doing and checking and made sure that I understood what my options were to fix my air conditioner. I was very pleased with Bill's Heating and Air. I will call on them again when needed.
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By Cindy S. on 04/10/18

Excellent service began when Shelly answered the phone! I explained our furnace went out sometime during the night... it was then 64 in the house and we have my 87 year old brother-in-law who is on hospice living with us. I had called the company who installed the furnace but we were outside there service area! Shelly said she would get some out as quickly as possible, and she did! David was outstanding.... he discovered the problem.... we were totally out of propane (even though we have a keep full contract), as a result when the furnace tried to ignite there wasn’t enough pressure. Bottom line the propane was escaping into the basement. We opened windows and doors so it would dissipate. He checked both outside and inside our home for leaks as well as turning the propane off at the tank. Then he stayed and continued to monitor the levels inside the house until it had dissipated and was safe. I am so thankful for his knowledge, experience and dedication, I feel he basically saved our lives! Later that afternoon when he returned to the shop, he had Shelly call me to make sure everything was okay! That is what I call EXCELLENT service! Thank you Shelly and David!
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By Tim V. on 09/22/17

Fast, friendly service, highly recommended!

By Todd H. on 08/24/17

Shelly was very friendly answering the telephone when I called in for ac service. Troy the service tech explained my a/c repair options, and after I approved the repairs, Troy fixed the system very quickly.

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Select any employee to see all their reviews.

1. Choose a Service Pro

Aaron W.

Alex C.

Bills Heating & A/C Team .

David A.

Mike K.

Ryan W.

Shelly D.

Troy W.

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