David A. answered all my questions without being condescending. He gave me tips that would make a difference in the longevity of my furnace, which I appreciate. He is very thoughtful, cleaning up his work space, turning out the basement lights when he left, putting the thermostat back to program.
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We;ve been using them and their predecessor company for over 35 years, and have been happy through many years. Always good, prompt service. Very knowledgeable techs who will take the time to explain what they are doing, and what we could be doing to improve our outcome. I recommend them without hesitation.
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The tech (David) was prompt and, as usual, polite and courteous. Went right to work but visited a bit if I prompted conversation. He was thorough and neat as nothing was left out of place. He discovered a minor leak in the humidifier (which I would never have noticed), showed me where it was and replaced the small part, thus preventing a leaking problem later. I have come to expect nothing less from those at Bill's H &A, since high quality of work has always been delivered by them.
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David from Bills Heating and Air Conditioning conducted an annual checkup of my furnace earlier this week, and I wanted to say thank you for the excellent, professional and courteous service. David was superb. He was knowledgeable, honest, and respectful. He explained to me what he was doing and why. He made me feel that I could trust both him and the company. Thank you very much.
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