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By Darlene F. on 12/11/16
Great customer service. Very professional

By David R. on 12/09/16
Great job and Mario is a Pro and was super clean and efficient as he explained the whole process showing the results via the camera. We are definitely experiencing cleaner air after the service.

By Anthony F. on 12/04/16
No complaints, good, fast service.

By Sonya F. on 11/22/16
Mario was very prompt & professional. He explained everything about the duct cleaning procedures. I saw before and after pictures. I am very happy with our results.

By David S. on 11/09/16
Stanley W from Better Air did a very thorough job of duct cleaning and was a true professional. I would recommend Better Air to anyone.

By Terry D. on 10/31/16
Kenny was very prompt and professional. He explained everything he was doing and actually took the time to show me his very cool octopus tool cleaning out our ducts. I saw before and after pictures. I am very happy with our results and will have Better Air LLC back...
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Kenny was very prompt and professional. He explained everything he was doing and actually took the time to show me his very cool octopus tool cleaning out our ducts. I saw before and after pictures. I am very happy with our results and will have Better Air LLC back when it is time to have our ducts cleaned again
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By Norma S. on 10/30/16
The ad in the Boston Globe was for $149.00 and we were supposed to receive a senior discount of $25.00. Instead we were charged $169.00 and we did not get a senior discount. The price was also $100.00 above the estimate. My husband paid the amount without checking ...
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The ad in the Boston Globe was for $149.00 and we were supposed to receive a senior discount of $25.00. Instead we were charged $169.00 and we did not get a senior discount. The price was also $100.00 above the estimate. My husband paid the amount without checking with me about the agreement I had with "Steve". Therefore, you owe us $45.00 which you may credit to our credit card. The fellow was very efficient and I guess he explained it all to my husband, but we also thought we would get printed photos of before and after. Please respond to my letter. Thank you, Norma (Jim) Sumner
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By Maureen B. on 10/26/16
Jonathan was such a nice guy. He explained everything from start to finish.He sent photos to my husband's cell, so he could see the start to finish. We just purchased the house, between sanding and carpentry work, we created a lot of dust. From the photos, it look...
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Jonathan was such a nice guy. He explained everything from start to finish.He sent photos to my husband's cell, so he could see the start to finish. We just purchased the house, between sanding and carpentry work, we created a lot of dust. From the photos, it looked like the previous owners never had the ducts cleaned. We purchased the complete cleaning package and now I do not smell mold coming from the vent. Homeowners, this is a must if you want to breathe clean air in your home. Well worth the money spent. Needs to be done ever 3 or 4 years, sooner if you're having work done. This is the number 1 Duct Cleaning Service in Connecticut, as far as we're concerned. Worth the waiting for. Thank you Jonathan, I hope the owner knows what a great employee he has in you and compensates you appropriately!
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By Albert B. on 10/25/16
Service was excellent, The tech. who did the work was very knowledgeable. But I can not recommend you, your price is to high. A company out of West Springfield will do the same work for $65.00 that is about a 3rd of what you charged, that is a big difference. My ne...
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Service was excellent, The tech. who did the work was very knowledgeable. But I can not recommend you, your price is to high. A company out of West Springfield will do the same work for $65.00 that is about a 3rd of what you charged, that is a big difference. My neighbor had this company do hers and she was quiet satisfied.
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By Kocayne G. on 10/25/16
Kenneth R provided friendly professional service. Thanks so much!

By John D. on 10/15/16
Johnathan D Over the top effort to get to my home when convenient for me, not him. Drove thru Boston rush hour. Amazing. Better Air is lucky to have him. Give that boy a RAISE.

By Anthony C. on 10/10/16
the man (Stanley) was efficient and quick. We were impressed with his professionalism. We would recommend our company to anyone who asks.

By Jeannine R. on 10/08/16
wonderful job, polite & efficient worker. I'll use them again and have recommended them to friends.

By Cindi G. on 10/07/16
Mario was quick efficient and a informative worker. He helped fix my vent that was stuck for 10 years in the process of removing all dust dirt and debris. Awesome job

By Peter S. on 10/01/16
Kenneth Roberts is quite possibly the best Air Duct Cleaning Professional, period. Before he arrived at our house, I expected a fairly standard vacuuming of all of the air vents. But, Ken went way beyond that. He opened up the ducts from the central air unit, an...
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Kenneth Roberts is quite possibly the best Air Duct Cleaning Professional, period. Before he arrived at our house, I expected a fairly standard vacuuming of all of the air vents. But, Ken went way beyond that. He opened up the ducts from the central air unit, and attached what looked like the Death Star of all vacuum machines (I mean that in a very good way) to them, and proceeded to use additional vacuums and compressed air to suck, blow, blow, suck, and thoroughly, and I mean thoroughly, cleanse all known air vents. The cleansing was so thorough that we found several pieces of debris that were probably left there from the work crew at the time the home was built, including several nails, pieces of wood, and even an electrical bracket (why are/were any of those things in air vents? Were the people who built the house just plain lazy? Well, I guess we'll never know, but those things (and a ton of dust!) was in there). Anyway, Ken got it all out. Amazing! He also showed me through cell phone pictures (he would take before and after pictures of the vents on his cell phone) of the vents, before and after, and all I can say is Whoa! What a difference! Vents that were previously blowing just a little started blowing much harder after the cleaning. I don't think there's anyone better than Kenneth in the whole Air Duct Cleaning space, period. Oh, and if you're his boss, give him a raise! (And no, I am not his friend or anything, I just think he did a great job!)
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By Robert R. on 09/29/16
Jonathan was great to work with. He was both very personable and extremely knowledgeable. He answered all of our many questions and did a phenomenal job. We would most definitely recommend Jonathan and Better Air to anyone.

By Matt O. on 09/29/16
both men were professional and knew what they were doing. We will use them again when necessary

By Jeffrey T. on 09/16/16
I give Better Air five stars. In a business that is service related, it's hard to find a company that is more dedicated to customer service than Better Air. Better Air service technicians spent an extra hour and a half making sure the job was done to our satisfacti...
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I give Better Air five stars. In a business that is service related, it's hard to find a company that is more dedicated to customer service than Better Air. Better Air service technicians spent an extra hour and a half making sure the job was done to our satisfaction. I would recommend them to anybody needing air duct cleaning. Better Air went the extra mile for us, and they will for you too. **** **
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By Deitra B. on 09/15/16
Arrived on time. Very professional. Showed pictures of before, and after. Great job. Missed two ducts.

By Deborah B. on 09/14/16
I was quoted an all inclusive price which ended up being DOUBLED by the service person for additional services. PLUS, I don't think my dryer vent was cleaned, which I specifically requested on the phone. There were no before and after pics of the various vents. ...
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I was quoted an all inclusive price which ended up being DOUBLED by the service person for additional services. PLUS, I don't think my dryer vent was cleaned, which I specifically requested on the phone. There were no before and after pics of the various vents. in a word, I felt "hosed". Would NEVER recommend.
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