Wonderful experience working with Best Heating. Kirby did a great job explaining the pros and cons of all the different ductless heating units available, the installers were very efficient and professional in their work and took extra time to explain the use of the unit's remote control in easy to understand terms, and the quality control follow up provided by Chris was very helpful in reminding us of several functionalities of the remote control we hadn't utilized yet. It was a pleasure working with all of them. Thanks.
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Our air conditioning went out last night. I called early morning and they were here by mid-morning. Changed the part in our unit and now it's fantastic. We have cold air especially when it's going to be in the 100's today!! I'd recommend them to anyone, always polite, friendly, and take care of the job the right way!
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We had out furnace go out several years ago. The Local companies were trying to get us to change an existing system, an all in one on the roof, to a new furnace laying down in the attic and a heat pump on the side of the house. The 5th company to come out was the best one, BEST Heating and A/C. It turned out my old unit had a short so when it tried to go to the Aux heat, it would throw the breaker. The other 4 technicians all from Corvallis did nothing to try to help us get heat, we were burning wood only, in Jan during an extreme cold spell down in the low 20's. The owner of BEST was the one who came out and when I told him my situation, he took out his screw driver, unhooked one wire and asked me to go flip the breaker and put the furnace to AUX / Heat. I did and it worked, we had heat! At that time I told him he just earned my business and life long loyalty to him and his company. Years later I just called due to a funny noise it is making and they are coming by tomorrow to look into it. BEST Heating is the best company to trust with your heating and A/C needs in the Mid Willamette Valley. I can't say enough for the integrity and service they give to their customers.
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This company is A+ and FIVE stars. I recently had a power surge that took out my heater. I called Best Heating and Cooling and they came right out. The serviceman was excellent. He took the time to explain everything and answered all my questions. I needed a major part replacement and Best Heating and Cooling got the part(s) in quickly, came back out and got everything working again. I've used two other local companies in the past, both lackluster compared to Best Heating and Cooling. From now on, this is the ONLY company I will call for my HVAC system needs. Thank you Best Heating and Cooling for your most EXCELLENT customer service.
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