CALL TO SCHEDULE
507-645-4037
By Ken W. on 01/25/20
Gary came on a Saturday mid-day and quickly solved our blockages. No fuss, no muss. Friendly and very helpful on a Saturday morning.

By Linda R. on 01/23/20
They were very good to talk with and did a good job in a a short time.

By Kirk P. on 01/02/20
Gary is fantstic. He treats you like family. he gives you 3 quotes. first is hte minimum needed to get things up an running. Second is a quote that fits what you need and the 3rd woud be the Cadillac option. He expalins everything and leaves the decion to you. When...
(View More)
Gary is fantstic. He treats you like family. he gives you 3 quotes. first is hte minimum needed to get things up an running. Second is a quote that fits what you need and the 3rd woud be the Cadillac option. He expalins everything and leaves the decion to you. When he came in to do the work, Marcus K was there with himto assist. Both where very curtious and left the site cleaner than when they arrived. i took the middle option and my water has never been so good. i wish i could have done the Cadillac version. Thank You Gary and Marcus. You will be the ones we call when we need help and the ones we recommend to friends and family.
(View Less)

By Lucy A. on 12/31/19
I called yesterday afternoon with a clogged pipe in the kitchen and did not expect that during this holiday week I could be seen so soon. Gary was actually able to come out earlier today than we had scheduled and efficiently took care of the problem. While he was h...
(View More)
I called yesterday afternoon with a clogged pipe in the kitchen and did not expect that during this holiday week I could be seen so soon. Gary was actually able to come out earlier today than we had scheduled and efficiently took care of the problem. While he was here I asked him to do an assessment on some plumbing that should be done in an upstairs bathroom. The old pipes had cracks which have resulted in slow leaks onto my living room ceiling. Gary gave me options on how they could proceed. No pressure or scare tactics, just what would be the best way to re-pipe my bathroom to prevent further damage to my ceiling and avoid a more serious and costly plumbing catastrophe in the future. I was given a fair estimate and look forward to having Benjamin Plumbing do the project we talked about today.
(View Less)

By Mike M. on 12/25/19
Gary was wonderful and quick on Christmas Day with no water! Although he couldn’t fix the issue, he diagnosed it and provided three well services firms to contact. Highly recommend!

By Ross L. on 11/27/19
Gary K. of Benjamin Franklin Plumbing Northfield answered our call to fix a leaking kitchen sink. He found the problems, gave us a good explanation of what was needed, and did the job quickly and well. In addition, he was very pleasant.

By Kris M. on 11/18/19
After calling several plumbers and having one tell me it was a mystery, Tom spent a few minutes looking at a pipe and found that it needed replacing. He really knows his stuff! He was kind, considerate, explained everything, and had the job done in less than an hou...
(View More)
After calling several plumbers and having one tell me it was a mystery, Tom spent a few minutes looking at a pipe and found that it needed replacing. He really knows his stuff! He was kind, considerate, explained everything, and had the job done in less than an hour. I am thrilled to have this finished after 4 months of waiting for someone to find the problem. Thank you, Tom!
(View Less)

By Bill H. on 11/17/19
(no comment)

By Michie, J. on 11/15/19
Jesse arrived on time, diagnosed the problem fairly quickly, made suggestions on not only fixing the problem but future preventative care and completed the work quickly and efficiently. Everything you want to have in a repair situation. I would definitely recommend...
(View More)
Jesse arrived on time, diagnosed the problem fairly quickly, made suggestions on not only fixing the problem but future preventative care and completed the work quickly and efficiently. Everything you want to have in a repair situation. I would definitely recommend Jesse and his Benjamin Franklin plumbing wholeheartedly.
(View Less)

By Tyler H. on 11/06/19
Gary with Benjamin Franklin Northfield did a nice job helping us with some clogged pipes. He was upfront about costs, friendly, and available to start the work right away. He was thorough and cleaned up after himself. Thanks Gary for job well done.

By Chris G. on 11/06/19
Jesse was professional, knowledgeable, and performed the work as described in previous conversations. He asked questions to determine my wants/needs and provided solutions as appropriate keeping customer in mind at all times.

By Mitch K. on 10/31/19
Jesse, was prompt for both the estimate on our new water softener, and the installation. He fully explained both the benefit and the usage. We have had Jesse, and I suspect the whole team from Benjamin Franklin, in our home to work on many pluming projects. they ar...
(View More)
Jesse, was prompt for both the estimate on our new water softener, and the installation. He fully explained both the benefit and the usage. We have had Jesse, and I suspect the whole team from Benjamin Franklin, in our home to work on many pluming projects. they are always on time, respectful, and efficient. I highly recommend them for all your pluming and water softening projects. If you choose anyone else, your not choosing the best!!!
(View Less)

By Steve and Gail J. on 10/18/19
Thank You for your prompt service. Jesse was so polite, and so very helpful. Would recommend anytime and will be our first to call if ever we have a problem again. Steve and Gail!

By Don F. on 10/16/19
Jessie came out to repair a China made product that I have been having problems with for years. I decided to have him install a AQUA Eradicator Iron Filter and after installation he took time to explain the product in detail. Something I did not get with the ol...
(View More)
Jessie came out to repair a China made product that I have been having problems with for years. I decided to have him install a AQUA Eradicator Iron Filter and after installation he took time to explain the product in detail. Something I did not get with the old product. I am a very satisfied customer.
(View Less)

By Jenny A. on 10/11/19
When my water heater went out, I called Benjamin Franklin and Tom ***** came out to help me diagnose the issue. I decided I wanted a new water heater, but couldn't make up my mind on what I wanted. Tom helped me pick something out that would meet my needs as well a...
(View More)
When my water heater went out, I called Benjamin Franklin and Tom ***** came out to help me diagnose the issue. I decided I wanted a new water heater, but couldn't make up my mind on what I wanted. Tom helped me pick something out that would meet my needs as well as keep up with the water demands for the house if I were to sell. He answered multiple phone calls from me while I was researching what I would want, and he was always patient and helpful. When I finally made up my mind, he did all the work. And he did a great job. He was respectful of my home, my pets and cleaned up everything really nicely at the end. I highly recommend this company and Tom!
(View Less)

By Mark U. on 10/09/19
On time, and finished quickly. Everything was explained upfront and they reviewed their work with me when they completed, couldn't have been any better.

By Julie R. on 10/07/19
Gary and Dusty installed a new water softener for us and repaired a faucet in the garage. Very professional, friendly plumbers! They were on time and performed the service very efficiently. They cleaned the area up and gave us instructions on how to properly mai...
(View More)
Gary and Dusty installed a new water softener for us and repaired a faucet in the garage. Very professional, friendly plumbers! They were on time and performed the service very efficiently. They cleaned the area up and gave us instructions on how to properly maintain our new equipment. I would highly recommend them and anyone looking for a plumber.
(View Less)

By Chris H. on 09/27/19
Gary and Dusty were great very friendly and professional. Explained all options before doing any work.

By Barry H. on 09/12/19
Pauline was gracious. Caleb at my place the next morning! Great folks that do great work. Barry

By Nathan S. on 07/23/19
Caleb was very professio
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
507-645-4037

Select any employee to see all their reviews.

Jesse L
16 Years
Rating:
172 total reviews!
Gary K
35 Years
Rating:
136 total reviews!
Pauline K
Customer Service Rep.
35 Years
Rating:
(41 total reviews)
Katie K
Customer Service Rep.
16 Years
Rating:
(7 total reviews)
Tom O
28 Years
Rating:
(75 total reviews)
Caleb S
1 Year
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Benjamin Franklin Plumbing Northfield has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
507-645-4037

Customer service is always a top priority at Benjamin Franklin Plumbing Northfield. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.