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972-283-6161
By Lena F. on 07/24/20
Kirk was quick and efficient and took great care to get the job done right! In short order, our plumbing was unstopped, and we were back to our day's work. Thank you Kirk, and thank you Benjamin Franklin Plumbing Duncanville!

By Penny B. on 07/23/20
Had 2 outdoor faucets that needed replacing due to leaks, drips when 'off' but major side spray when 'on'. Julio carefully explained to me what might need to be done if they had not been properly installed when house was built. He then checked, found that they were...
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Had 2 outdoor faucets that needed replacing due to leaks, drips when 'off' but major side spray when 'on'. Julio carefully explained to me what might need to be done if they had not been properly installed when house was built. He then checked, found that they were installed the correct way (screwed in), and got replacement faucets installed. He was very courteous and obviously knew what he was doing.
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By Arthur M. on 07/21/20
Very professional, Great at explaining what is needed and why. I recommend Carl.

By Judy V. on 07/15/20
We initially called the company to schedule a repair for one problem and before he arrived, we identified 3 more areas that needed to be looked at. He was very willing to do the work but cleared with the office first to make certain that we were not overlapping wi...
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We initially called the company to schedule a repair for one problem and before he arrived, we identified 3 more areas that needed to be looked at. He was very willing to do the work but cleared with the office first to make certain that we were not overlapping with another customer's appointment. This company is very considerate towards each and every customer. The gentleman that did the work was very professional and easily explained what he needed to do. We highly recommend this company! Great service in addition to good value.
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By Belinda E. on 07/13/20
I called about a leak under my kitchen sink and called a plumber in my area, but they could not come to look at the leak until the following week. I then called Ben ******** Plumbing and the person who took my call was very friendly was tried to see if she could ge...
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I called about a leak under my kitchen sink and called a plumber in my area, but they could not come to look at the leak until the following week. I then called Ben ******** Plumbing and the person who took my call was very friendly was tried to see if she could get tech out the very same day. To my shock a tech was there the very same day. Carl ****** was the tech who came to look at my leak and he was very helpful in describing the issue and what I needed to do to correct the problem. It turns out I just needed a new kitchen faucet. I am very grateful for the level of service and the integrity of Ben ********. I am always afraid of getting stuck with unnecessary repairs, but Ben ******** was honest with me about what needed to be done to correct my problem. You can trust Ben ********. I will use them exclusively going foward.
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By Johnny L. on 07/03/20
Aaron went above & beyond by rebuilding the leaking faucet so we didn't have to buy a new one. Even though he missed the 2:00- 4:00 window, he honored their promise to deduct $5.00 a minute they were late, up to $250! We are customers for life!

By Eleazar C. on 06/24/20
no comment

By William K. on 06/22/20
Always on time. friendly, they explain what they did.

By LINDA C. on 06/19/20
Stewart was great and helpful.to me. We have had him here before for another big job...this one was not and he is very skilled. We rely on Benjamin Franklin Plumbing.

By Do C. on 06/18/20
Arron did an outstanding and professional job on my plumbing problem.

By Wanda L. on 06/15/20
Stewart arrived on time and completed my toilet repair quickly. Always great service from these folks. I always call them for plumbing needs. ***** *

By Shenell C. on 06/09/20
My technician was very thorough, informative and patient!!

By Alex C. on 06/08/20
Julio was a pleasure to work with. His quote was trustworthy and reasonable and he finished the job well and quickly. I have used Benjamin Franklin before and both times I had great experiences. Thank you to Julio and the Benjamin Franklin team for making this an e...
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Julio was a pleasure to work with. His quote was trustworthy and reasonable and he finished the job well and quickly. I have used Benjamin Franklin before and both times I had great experiences. Thank you to Julio and the Benjamin Franklin team for making this an easy and great experience
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By Robert Scott Kathleen R. H. on 06/06/20
Professional and courteous while completing work! Our understanding is that the finding of the exact Moen hot water handle was challenging, but the work was completed! 5 Star Rating!

By Kiva H. on 06/04/20
I unexpectantly had to become a caregiver for my mother and had to facilitate some home repairs and her home uses propane. I had no clue what I was doing or who to call. I called a few people but Benjamin Franklin stood out. They were significantly less expensive. ...
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I unexpectantly had to become a caregiver for my mother and had to facilitate some home repairs and her home uses propane. I had no clue what I was doing or who to call. I called a few people but Benjamin Franklin stood out. They were significantly less expensive. The customer service was amazing and they fixed the issue in a timely manner.
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By Laura W. on 05/21/20
This has been our plumbing service for many years and I have always been pleased with the results. Today I am very pleased with my new kitchen faucet and the work that Kirk did to get it all perfect for us. Kirk choose the Delta faucet for us and we couldn't be hap...
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This has been our plumbing service for many years and I have always been pleased with the results. Today I am very pleased with my new kitchen faucet and the work that Kirk did to get it all perfect for us. Kirk choose the Delta faucet for us and we couldn't be happier. Great work, great young man and a great company. We'll call again whenever necessary.
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By Michael D. on 05/15/20
You are still the BEST!

By Michael D. on 05/15/20
As usual, the service from Benjamin Franklin was top notch. I was very impressed with Carl's professionalism and thoroughness. He quickly analyzed the problem then got it fixed. He is definitely an asset to your team. I don't like to have plumbing problems, but when I do send Carl!

By Michael F. on 05/13/20
Always prompt, courteous, and let you know the cost before working. We are still using Ben Franklin. I recommend them.

By Stacy P. on 05/07/20
Carl was promo, friendly, & professional! Great service.
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CALL TO SCHEDULE
972-283-6161

Select any employee to see all their reviews.

Carl O
10 Years
Rating:
80 total reviews!
Stewart B
15 Years
Rating:
77 total reviews!
Mary S
Customer Service Rep.
17 Years
Rating:
(1 total review)
Amanda M
Customer Service Rep.
6 Years
Rating:Just Launched
Julio C
2 Years
Rating:
(47 total reviews)
Kirk G
6 Years
Rating:
(30 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Benjamin Franklin Plumbing - Duncanville, TX has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Benjamin Franklin Plumbing - Duncanville, TX. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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