Today I had BENCHMARK air conditioning diagnose my 89 yr old mother’s a/c that stopped working on Saturday. Initially we were not sure who to call locally & I discovered this company online after doing some research. Certainly one thing that stood out beyond all others was their customer reviews, therefore, after reading these I decided to call & make an appointment. We both ... were not disappointed… our a/c service tech, Gabriel, was beyond kind & professional. He capably assessed/diagnosed the problem and with our consent replaced the broken part. Her a/c was completely functioning immediately afterwards. Being that she was pleased with this service she even decided to accept the annual a/c tune-up plan that they offer. Thus making sure that her unit is well maintained and checked 2x per year. So if you are looking for reputable services to your air or heating systems today or in the future ... please give Benchmark a call. We both believe that you won’t be disappointed. Thank you.
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Our a/c and gas bills have been reduced since the installation of a new unit in 2016 and the follow up servicing by Aaron G. He is technically proficient, informative, gives a closing detail explanation and is most courteous. Suzanne in Accounting has been most helpful through our many years of doing business with this company. We would and do recommend Benchmark to everyone.
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Benchmark A/C installed new air conditioning unit in 2016 and has provided excellent followup servicing since installation. Aaron Galloway, who has been the follow up service representative, has been most courteous and informative. His tips and the new unit have helped us reduce our electric/gas bills substantially. We would always recommend this company for their service . Aaron's associate, Joe, today was also as courteous and helpful.
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Benchmark A/C has been servicing our unit for several years now. Everyone that has come out to our home has always been courteous, knowledgeable and efficient. The last visit (9/19/18) Gabriel Uribe was the service tech and when we inquired about the age of our unit (24 years) he was very honest and informative. He did a great job. We hope to replace our unit this spring and Benchmark will be our choice to do the work.
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Unbelievable, Ken and his assistant went right down to the source of it, figured out this complicated little machine & fixed the problem. They went above & beyond any AC service that I have ever had. From my first call they communicated well, the guys were on time even gave advanced notice & sent a picture so I would know who was coming to my door. Ken went the extra mile to explain what the issues were, serviced, repaired & cleaned everything related to my AC. I would highly recommend Ken!!!!
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Ken did a great job servicing our mini split system this July. He's the third technician we've had out to the house since moving in, but the first to know what the problem we have been having was caused by. He was able to fix our leaky unit, service all four, plus the condenser on the roof and had it all done in under 2 hours. Super friendly, knowledgeable, and explained everything! Thanks very much Ken
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A/C died Friday at 5:30 pm. Called Benchmark ASAP. Excellent customer service. Suzanne returned my call first thing Saturday morning. My technician Gabriel came out in 103 F temperatures and was knowledgeable and explained what was wrong with my compressor. He also showed me all the old parts so I could see what he was replacing. I highly recommend Benchmark. I had my A/C back on by 3 pm. They were literally life savers.
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Excellent service. AC went out while I was out of town and it is as 107. Upon my return I contacted Benchmark and Mike came over and evaluated the problem. I had a quote in an hour and an entire new AIr conditioning system by quitting time. The next morning my son excitingly said “Dad it was so cool I slept under the covers.” Music to my ears. Darrell’s expertise and work ethic are beyond comparison. Friendly, fast, efficient and honest. This is my second experience with Benchmark and each time I’m left completely satisfied.
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