We are so happy with Benchmark. Aaron , such a nice guy, was very considerate of our Covid 19 concerns. Wore a mask and was very careful of where we were and where he was. That was just the start, he carefully explained what was his program, then went about checking the attic, then continued with the outdoors a/c. I had asked him to check the thermostat because thought it might be a problem. He did and assured us it was fine. He changed our filters and told us to be sure and remind him the next time around. Such a nice guy, we really enjoyed his being here and look forward to the fall, when he will be taking care of our heating. Thank you Benchmark.....And thank you Aaron.
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Excellent Service! We were told by another company that we needed a new evap coil ($1500 fix) due to a leak so we called Benchmark for a second opinion. I appreciated how the technician (Ken) came out and explained what he was going to do and what he would recommend. The tech conducted a full inspection our system and didn't notice a leak at the moment. He stated that he checked our condensate drain and there was no evidence of a coil leak in the condensate pan/drain. The tech recommended a summer service and if we have any other issues with cooling to call them and they would come back out and conduct a leak test of the whole system. Thank you Benchmark for your outstanding service!!
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I've used Benchmark Air Conditioning in Bakersfield for a number of years and have always had a positive experience with them. They are always prompt with their scheduled times and provide honest feedback for any issues. The Benchmark employees are all very experienced and knowledgeable technicians, and have wonderful personalities as well! The Benchmark team really knows their stuff and easily demonstrates their ability to quickly identify and successfully resolve issues. Benchmark recently did a new A/C installation at my residence, with Darrell and Ken as the lead technicians. Good communication, a solid work ethic with high quality work was evident throughout the whole process. I would highly recommend Benchmark Air Conditioning for any work that may be needed. They are simply outstanding!
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Darrell presented himself as a knowledgeable and personably professional who along with Mike Ryan and Aaron worked together to install a new HVAC and Water Heater into my home. From administrative staff to the completion this team was efficient and patient as they explained allOf the systems to me as well As showed extreme compassion for my stress. My water heater was leaking and caused a small level of mold and explained to me the options I had and answered all questions. I felt so good as they treated me like I mattered!! The install my HVAC and water heater in one day And never complained!! Thank you from my heart for being there for me! Excellent Work
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Aaron, the service technician arrived within 45 minutes of placing the call for the furnace failing to ignite. He was very professional and friendly; it took him about 10 minutes to diagnose the problem. Aaron replaced the defective igniter and had the unit operational within about 15 minutes. He then agreed to perform the, as of the time, not previously scheduled Spring check up of the two systems on the property. We couldn't have asked for better service
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It’s always a very professional experience when we deal with Benchmark. From scheduling two houses with Nicole to working with Aaron the technician. He explains things very clearly in lay terms. We are set for the summer, bring on the warmer weather. We are thankful Benchmark is on our team. Highly recommended.
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I am a happy customer of Benchmark AC. Their field service technicians are professional, courteous, and reliable. They don't advertise, but instead build their customer base by word of mouth. Once the tech has examined the issue, they will explain what work needs to be done before any work is done. The field techs also suggest any upgrades that your system might need to keep you comfortable at home. After two attempts at being ripped off by two different Bakersfield based companies, we found Benchmark. Instead of having to replace our expensive unit in the attic space, the tech cleaned the grid, unplugged the over flow line, cleaned the outside air exchange, our AC worked as good a new considering that the unit was only 5 years old at the time. I will not be using Benchmark for all my AC needs. They are honest and if the cost is a bit beyond your budget they have ways to help that out as well.
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