I am a happy customer of Benchmark AC. Their field service technicians are professional, courteous, and reliable. They don't advertise, but instead build their customer base by word of mouth. Once the tech has examined the issue, they will explain what work needs to be done before any work is done. The field techs also suggest any upgrades that your system might need to keep you comfortable at home. After two attempts at being ripped off by two different Bakersfield based companies, we found Benchmark. Instead of having to replace our expensive unit in the attic space, the tech cleaned the grid, unplugged the over flow line, cleaned the outside air exchange, our AC worked as good a new considering that the unit was only 5 years old at the time. I will not be using Benchmark for all my AC needs. They are honest and if the cost is a bit beyond your budget they have ways to help that out as well.
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Last July when our cooling system went out, on the 4th of July, I called the business that advertised they were open 24/7. They came, looked, and informed us that we had to replace the most expensive part of the unit. We did not have the money and no way to earn it. We decided to have the business that installed the system when it was new to get a second opinion.They diagnosed the same thing with a higher price tag. We did not have that kind of money. We suffered through 3 weeks of record breaking heat trying to find the money to have the repair work done. Long story short, I discovered BenchMark! They came out, checked the system out, cleaned it up, and we had our A/C back working great! We had them to check for air leaks in the duct work. They found that the duct work was not sealed so we had been breathing in all the particles from the attic. NOT GOOD. They sealed it all up and noted that this area is known for heavy dust in the air and they recommended a different type of a/c for our home. We just had our 1 year check over and replaced the badly packed filter. We will be using Benchmark for as long as we live in the city! Honest, dependable, outstanding customer service. I give BenchMark 5 stars!
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It's getting hard now a days to get honest and precise work, not a problem at benchmark Aaron and Darrel showed up on time and got straight to evaluating my Ac, gave me confidence in knowing my system still has life. appreciate their knowledge and hardwork. will definitely keep them in mind and reccomend away.
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