CALL TO SCHEDULE
661-237-0634
By Aaron N. on 08/29/21
After reading reviews I thought this would be the best company to contact to inspect my A/C and ducting and write a clear and concise invoice. Because I was trying to get a second opinion for my warranty company I needed Benchmark to complete an invoice of both my ...
(View More)
After reading reviews I thought this would be the best company to contact to inspect my A/C and ducting and write a clear and concise invoice. Because I was trying to get a second opinion for my warranty company I needed Benchmark to complete an invoice of both my A/C and ducting. The A/C report was done promptly but on the same report details on the ducting were neglected and I needed clarity and promptness on both for my warranty company in which I was clear to mention the importance of this report to my serviceman. From personal experience I know in order to remember details about an inspection a prompt report is necessary and notes should be taken. I did not receive and update to the invoice even after a month and a half of contacting, so I hired another company and they accomplished what I needed promptly so I could submit the information to the warranty company. I asked for a refund which I thankfully did not receive any hassle over. Nichole the woman who I spoke to many times over the phone for updates was the best part of my experience with benchmark. I cannot recommend this service based on my above remarks, but I do recommend Nichole for her professionalism.
(View Less)

By Joanne F. on 07/02/21
Our unit was just installed and we are ecstatic Not only does it work perfect, but it's energy use is amazingly low.. Darrell, our technician, was outstanding. He is extremely knowledgeable and very very efficient. Add curtesy and homeowner satisfaction and you ha...
(View More)
Our unit was just installed and we are ecstatic Not only does it work perfect, but it's energy use is amazingly low.. Darrell, our technician, was outstanding. He is extremely knowledgeable and very very efficient. Add curtesy and homeowner satisfaction and you have your perfect combination.. He answered all of our questions and made sure we understood everything before leaving. We are very satisfied. Thank you for a pleasant experience in 109 degree temperature.
(View Less)

By Amanda R. on 06/28/21
I'm very impressed by the professionalism at Benchmark. Ken came out to give us an AC repair quote and was very respectful, helpful, and clearly explained everything. While he was here, he went above and beyond by helping us with our vent filters, as well as explai...
(View More)
I'm very impressed by the professionalism at Benchmark. Ken came out to give us an AC repair quote and was very respectful, helpful, and clearly explained everything. While he was here, he went above and beyond by helping us with our vent filters, as well as explaining their maintenance plan and discounts, etc. Highly recommend!
(View Less)

By Ronald H. on 06/19/21
no comment

By Brice H. on 06/18/21
Service was amazing

By Aaron H. on 06/14/21
Ken provided great customer service and was very knowledgeable. He had our air conditioning unit promptly fixed and running like normal. 10/10 service.

By Lola L. on 06/12/21
I’ve used Benchmark quite a few times, and every time they’re very professional. The price reflects the value of service you receive, and it’s a locally owned business!

By Marlene M. on 06/10/21
The company info was shared by a neighbor on Next Door. We decided to go with Benchmark and so happy we made the right choice! The Company sends out a text or email before arriving with the technicians name and picture. The technician, Ken Woods, was a true profe...
(View More)
The company info was shared by a neighbor on Next Door. We decided to go with Benchmark and so happy we made the right choice! The Company sends out a text or email before arriving with the technicians name and picture. The technician, Ken Woods, was a true professional. He was very knowledgeable and took the time to answer our questions. He was friendly, polite and respectful and treated our home like it was his own. He took extra care to make sure the area he worked in was cleaned before leaving. I highly recommend Benchmark and Ken Woods if you have any Heating or Air Conditioning issues. Thanks! Marlene
(View Less)

By Carolyn A. on 06/03/21
Kenneth, the service technician was both friendly and professional. He completed the necessary work in a timely matter and explained everything that was done. He has been out here before and always does a very good job.

By Crystal G. on 05/15/21
I am always happy with Benchmark. They truly care about their customers and do a fantastic job!

By Xavier G. on 05/13/21
I appreciate the same day service in a timely manner. Great customer service. Very friendly and helpful.

By Gary M. on 05/09/21
Great company high integrity prompt detailed high quality work fairly priced responsive professional honest

By Virginia B. on 05/07/21
I submitted an online request for service and they called me back the next day to schedule. When they came to fix my AC unit, they had trouble diagnosing exactly what was wrong and presented me with options. After they made the repair and left, later my AC still wa...
(View More)
I submitted an online request for service and they called me back the next day to schedule. When they came to fix my AC unit, they had trouble diagnosing exactly what was wrong and presented me with options. After they made the repair and left, later my AC still wasn't working properly so I called them back and they came back out (Friday late afternoon) ahead of other calls to get it fixed. They also are going to work out a payment plan for the repair because we all know AC repairs add up. I am really pleased with the overall service, particularly after the so-so experience I've had with another company in town. I highly recommend!
(View Less)

By Brent T. on 05/07/21
no comment

By Rudy Barrera J. on 05/05/21
Been working with Mike Smith of Benchmark for over 16 years. Very professional.

By Chris B. on 04/29/21
They installed a mini split for us. The whole process couldn’t have gone more smoothly. No surprises. No issues. Great work.

By Robert J. on 04/27/21
Outstanding service. Knowledgeable, efficient, polite and cleaned up very well.

By Brenda H. on 04/25/21
As usual, Benchmark came through again. They are always outstanding no matter what they do. We honestly will not use any other company for our heating/cooling needs. The way they treat the elderly is also fantastic. I have to say that every employee that I have dea...
(View More)
As usual, Benchmark came through again. They are always outstanding no matter what they do. We honestly will not use any other company for our heating/cooling needs. The way they treat the elderly is also fantastic. I have to say that every employee that I have dealt with including office staff are wonderful! The pride they have shows through. You can count on them to be honest and that's saying a lot in this day and age. Thank you again Benchmark, see you in the fall for our seasonal service!
(View Less)

By Jenny A. on 04/24/21
Aaron was really professional and pleasant. Last summer, he gave me advice on how to lower my pge bill during the summer while I am running my AC unit. The advice - set your thermostat and leave it. My pge Bill was the lowest it has ever been in the summer! Thank you Aaron.

By Joyce K. on 04/16/21
ALWAYS EXCELLENT SERVICE, FOR LAST 13 YEARS!!! YOU WILL DO YOURSELF A FAVOR BY USING BENCHMARK A FAVOR BY USING BENCHMARK AIR CONDITIONING !!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
661-237-0634

Select any employee to see all their reviews.

Ken W
4 Years
Rating:
110 total reviews!
Aaron G
Rating:
83 total reviews!
Nichole R
Customer Service Rep.
Rating:Just Launched
Darrell C
12 Years
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Benchmark Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
661-237-0634

Customer service is always a top priority at Benchmark Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.