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(615) 791-0338
By Joe B. on 03/18/19
(no comment)

By James & Ronette J. on 03/17/19
Benjamin Franklin Plumbing has been a good choice for our plumbing needs. They are professional, very responsive, and Kelsey and Caleb are very personable and easy to work with. They have been consistently good, thorough, informative, and timely. Highly recommend them!

By Donna W. on 03/16/19
Excellent service and trustworthy. This team is very personable and stands by their work. They are all great, especially Caleb!

By Camille C. on 03/15/19
When your hot water tank dies and you need to shower, you hope to get a new tank TODAY! I called Benjamin Franklin around mid morning and spoke with Jan. She told me they could have me a new tank by the end of the day. She called me back in just a few short min...
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When your hot water tank dies and you need to shower, you hope to get a new tank TODAY! I called Benjamin Franklin around mid morning and spoke with Jan. She told me they could have me a new tank by the end of the day. She called me back in just a few short minutes to let me know a technician would be to my house in about 30 minutes. Ben (really, that's his name) arrived on time, He had the tank I happened to want on his truck and he had it installed by afternoon. Both Jan and Ben could not have been nicer or more efficient. The tank was at a significantly lower price than I been quoted by another well known local company for the same product, and the warranty was longer than the other company offered. I could not be happier that I decided not to go with the first company. Thank you so much for the great service, Jan and Ben.
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By Elizaeth F. on 03/13/19
I had a great experience with Benjamin Franklin when my water heater stopped working. They were willing to come out within hours of my call and worked with me on scheduling to my convenience. They were the second plumber id called and I close them over the other be...
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I had a great experience with Benjamin Franklin when my water heater stopped working. They were willing to come out within hours of my call and worked with me on scheduling to my convenience. They were the second plumber id called and I close them over the other because of their customer service representative's (Kelsey) kindness and helpfulness! Then, the plunber (Aaron) was prompt, polite, willing to go above and beyond and did amazing work to not only fix the problem but make sure it was done properly in a fashion that will keep it safe and operating for years to come. Thanks y'all!
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By Sharayah W. on 03/07/19
The team were incredibly friendly and helpful, from the office staff to the field team. I never once felt pressured into doing business, and I felt they were genuinely wanting to help in any way they could. Prompt, affordable (compared to other businesses), and wou...
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The team were incredibly friendly and helpful, from the office staff to the field team. I never once felt pressured into doing business, and I felt they were genuinely wanting to help in any way they could. Prompt, affordable (compared to other businesses), and would definitely recommend.
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By Gary K. on 03/06/19
BF- PEOPLE ARE THE BEST! Get it done right the first time. Call them!

By Jack & Bunny C. on 03/06/19
We have used Benjamin Franklin Plumbing for years. They are true to their word, make communication easy and have professional staff in all categories. I would highly recommend asking for Daniel Stark as your service technician.

By Tanya M. on 03/02/19
Dispatched to my residence quickly Found and fixed problem quickly. Very kind and helpful A bit high priced

By Lana C. on 03/01/19
Bryson Lyons did an excellent job today!!! He was on time, courteous and friendly and did a great job doing an annual job of checking out our plumbing. He also did a awesome job flushing the water tank.. He answered questions I had . I am a senior so not tech savy ...
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Bryson Lyons did an excellent job today!!! He was on time, courteous and friendly and did a great job doing an annual job of checking out our plumbing. He also did a awesome job flushing the water tank.. He answered questions I had . I am a senior so not tech savy to fill out your team review. Thank you Lana Chotin
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By Steve B. on 03/01/19
We have used Benjamin Franklin Plumbing on several occasions now and we couldn't be more delighted with our experience. This is a company that lives up to their tag line "we truly enjoy helping people". Rita, our Customer Service Representative, was both friendly a...
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We have used Benjamin Franklin Plumbing on several occasions now and we couldn't be more delighted with our experience. This is a company that lives up to their tag line "we truly enjoy helping people". Rita, our Customer Service Representative, was both friendly and knowledgeable and a pleasure to work with. Our technician, Gary has replaced our hot water heater and most recently our kitchen faucet. He is exceptionally thorough, honest and fair. We will only use BFP for all of our plumbing needs.
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By Tana G. on 02/28/19
The customer call center answered their phone promptly and was very accommodating to my schedule. The team arrived right on time as promised, and reviewed the issued I was have with the water tank. The team was was efficient and went straight to finding and fixing ...
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The customer call center answered their phone promptly and was very accommodating to my schedule. The team arrived right on time as promised, and reviewed the issued I was have with the water tank. The team was was efficient and went straight to finding and fixing the problem. Explained in detail what they were going to do and quoted me the price. Very reasonable. I have used Benjamin Franklin in the past and will continue to use them. Benjamin and his partner were personable, knowledgeable and efficient!! Great work!!
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By Kurt B. on 02/27/19
Always great service and quality work - highly recommend! Tyler Simmons does a great job and is very thorough - thanks!

By Steve B. on 02/27/19
I have used Benjamin Franklin plumbing for 5 years now. They are always quick to respond, up front about pricing, and they always do a great job.

By Bridgette R. on 02/25/19
Quality service, service tech was great.

By Kahley M. on 02/23/19
It was our first visit with Daniel. Luck of the Ben Franklin draw. It was a quarterly PM inspection. His work was efficient and he went about it knowledgably and confidently. Never felt like he was trying to upsell me, yet he was responsive to my all my questions, ...
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It was our first visit with Daniel. Luck of the Ben Franklin draw. It was a quarterly PM inspection. His work was efficient and he went about it knowledgably and confidently. Never felt like he was trying to upsell me, yet he was responsive to my all my questions, helping me to make a decision about a repair, which he clearly had done before. Very sharp (not "slick") craftsman. I will ask for him again by name.
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By Dennis B. on 02/22/19
Very professional and efficient. Explained the process well. Prompt and courteous! Love new filtration system and tankless heater !!

By Kurt K. on 02/21/19
(no comment)

By Sherryl B. on 02/21/19
They were totally professional and very friendly!! Explained everything and did a great job. Cleaned up afterwards!!

By Eric & Stephanie G. on 02/19/19
(no comment)
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CALL TO SCHEDULE
(615) 791-0338

Select any employee to see all their reviews.

Daniel S
13 Years
Rating:
342 total reviews!
Ryan M
Rating:
186 total reviews!
Tammy M
Customer Service Rep.
Rating:
(506 total reviews)
Kelsey B
Customer Service Rep.
Rating:
(309 total reviews)
Jan B
Customer Service Rep.
8 Years
Rating:
(285 total reviews)
Gary P
30 Years
Rating:
(177 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ben Franklin Plumbing - Nashville, TN has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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