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By Michael P. on 10/27/18
Rohan tried very hard to address my faucet issues. Basically I have spent $200 and no resolution to my leaking facuet.

By ROBERT P. on 09/21/18
Great service Good service done in a very timely fashion

By Judy B. on 09/12/18
The Technician- Pawel, was such a great gentleman. Very kind and he explained every thing he fixed for me or replaced. These problems I had with the water tank, the water pump and the sink drain has been a problem for the last 3 years. ( My husband, which just pass...
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The Technician- Pawel, was such a great gentleman. Very kind and he explained every thing he fixed for me or replaced. These problems I had with the water tank, the water pump and the sink drain has been a problem for the last 3 years. ( My husband, which just passed away this pass March) every time I would complain about the problems we've been having he would say he'd get to it but because of his heart problem he never had the energy to do it. It was a man thing about hiring someone else to do his work. Now that everything is fixed I feel a lot better at night knowing that the water pump isn't running for 8 hours and not shuting off. Thank Pawel for me for doing an outstanding job.
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By Cynthia J. on 09/11/18
Professional, personal & went the xtra mile to get it done right. I recommend this service for a perfect job every time.

By CHRISTINE M. on 09/04/18
This company was very professional from my initial emergency call through the repair process. I would highly recommend Ben Franklin for all plumbing services.

By Sebastian B. on 08/09/18
great service Brian was amazing . personable friendly and knowledgeable !! great service

By APRIL R. on 08/01/18
Very satisfied with work done. We have used Ben Franklin a number of times. The plumbers have always been on time, professional and courteous. Definitely would recommend them to others.

By Jody L. on 07/25/18
Reliable service from Rohan. Rohan was knowledgeable, honest, and took the time to educate me on what I needed to know. He was quick, efficient and accurate with the work he performed for me. Even my contractor was impressed!

By Thomas S. on 07/20/18
The Benjamin Franklin service technicians were most prompt, professional and courteous. A detailed explanation of the new water heater's features was helpful.

By Dina T. on 07/12/18
Excellent work, professional team I would recommend Ben Franklin. Rohan and Vinny did an excellent job replacing our water pump. Great guys, very professional!

By Carol W. on 07/03/18
Wish I had always use them. Will from now on. Great Service. Everything was done in one day. Love the club idea. Saved me some good cash. Brian was great & was friendly. He did a very good job. Would recommend Benjamin Franklin to all my friends & family.

By Rich G. on 06/20/18
As always a GREAT job! I have used Benjamin Franklin for many years. Putting in gas lines for my gas log fireplace. Installing a water line for my ice cube machine. Fixing a leak behind my dishwasher. To a install of a water filtration unit for purifying the chlori...
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As always a GREAT job! I have used Benjamin Franklin for many years. Putting in gas lines for my gas log fireplace. Installing a water line for my ice cube machine. Fixing a leak behind my dishwasher. To a install of a water filtration unit for purifying the chlorine from my city water. I can honestly say I am very happy with the services that were performed by the different plumbers they sent out to my home to perform all the request that I asked for. They're GOOD you pay for what you ask for! I have a piece of mind with these guys. They do it right the first time. I highly recommend Benjamin Franklin! Like to give a shout out to Rohan. Did a GREAT job on my outside faucet. Thanks again!!!
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By Eileen F. on 06/09/18
Excellent work, respectful manners, answered our questions clearly Charlie has been excellent in his work and very respectful in manner. Also he gave clear answers to all our questions. We'd love to have him back for any other plumbing job we need done. Thanks, Charlie!

By Sharon M. on 06/05/18
Prompt, Courteous and Professional They immediately spoke with me and scheduled an appointment to evaluate my problem with the toilet not functioning properly. They used a camera in my drain lines, at my request and actually found the problem in my roof vent. After...
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Prompt, Courteous and Professional They immediately spoke with me and scheduled an appointment to evaluate my problem with the toilet not functioning properly. They used a camera in my drain lines, at my request and actually found the problem in my roof vent. After not getting any response from others that I called, and still no call after a week and a half from the others, I will be giving Benjamin Franklin my business. Customer Service is awesome!!! THANK YOU!!
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By Maryann W. on 05/28/18
The initial call, the service provided, the follow up call - all incredibly professional. I would highly recommend Benjamin Franklin to anyone in need of plumbing services. And your Senior Service Plumber, Dave Varney, was top notch. He went above and beyond since ...
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The initial call, the service provided, the follow up call - all incredibly professional. I would highly recommend Benjamin Franklin to anyone in need of plumbing services. And your Senior Service Plumber, Dave Varney, was top notch. He went above and beyond since the moment he stepped through the door. You've got a real gem there!
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By Albert P. on 05/17/18
Knowledgeable and Friendly Ben Franklin is a great company. Rohan Lodge, the senior service Plumber, is the lead man in the upgrade of my 1st floor bathroom. He is very sharp. He knows all facets of the job and is very personable. He tries very hard to accommodat...
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Knowledgeable and Friendly Ben Franklin is a great company. Rohan Lodge, the senior service Plumber, is the lead man in the upgrade of my 1st floor bathroom. He is very sharp. He knows all facets of the job and is very personable. He tries very hard to accommodate your wishes. He really is an asset to the company and a very hard worker.
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By Sandie G. on 05/15/18
Jeff has helped us out twice now. Answers all our questions, gets the work done quickly, So happy we found a great plumber.

By Deb T. on 05/10/18
Hi I cannot express how pleased I am with the service call on Tuesday and the install today of a well tank, filtration unit and softener. The guys were polite, friendly, professional and they explained everything clearly ! They even cleaned my basement and floors ...
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Hi I cannot express how pleased I am with the service call on Tuesday and the install today of a well tank, filtration unit and softener. The guys were polite, friendly, professional and they explained everything clearly ! They even cleaned my basement and floors better than I would have. Great job to them and thank you !
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By Deb T. on 05/10/18
Hi I cannot express how pleased I am with the service call on Tuesday and the install today of a well tank, filtration unit and softener. The guys were polite, friendly, professional and they explained everything clearly ! They even cleaned my basement and floors ...
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Hi I cannot express how pleased I am with the service call on Tuesday and the install today of a well tank, filtration unit and softener. The guys were polite, friendly, professional and they explained everything clearly ! They even cleaned my basement and floors better than I would have. Great job to them and thank you !
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By Ruth U. on 05/10/18
Matt, AJ, Scott, Vinnie, Charlie all did a terrific job. They installed a gas water heater, installed a shut off on the water heater where there was one missing, replaced a kitchen sink from an old double sink to a new full size sink and in doing so, moved the garb...
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Matt, AJ, Scott, Vinnie, Charlie all did a terrific job. They installed a gas water heater, installed a shut off on the water heater where there was one missing, replaced a kitchen sink from an old double sink to a new full size sink and in doing so, moved the garbage disposal and re-piped the whole project. They checked other pipes & plumbing and repaired a broken outside water pipe. Tisha in the office was also wonderful - very accommodating, congenial and they are all very customer service oriented. Respectful, honest, and I would highly recommend this company to anyone.
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CALL TO SCHEDULE
860-742-6189

Select any employee to see all their reviews.

Jeff B
20 Years
Rating:
19 total reviews!
Brian L
30 Years
Rating:
16 total reviews!
Charlie C
13 Years
Rating:
(9 total reviews)
Vincenzo B
5 Years
Rating:
(5 total reviews)
AJ G
7 Years
Rating:
(3 total reviews)
Pawel S
1 Year
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Ben Franklin Plumbing - Andover, CT has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ben Franklin Plumbing - Andover, CT. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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