The technician, Jake T., did a really good job for us. He called when he was on his way and arrived right on time. He was very pleasant and went right to work on doing the annual maintenance on our central air unit. I would recommend Jake and Bel-Aire for your heating and cooling needs.
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I have been a Bel-aire Heating & Cooling customer for many years. They provide top notch service. Anthony visited my home for my yearly AC tune up and water heater inspection and he was very courteous and knowledgeable and gave me as much time as I needed to ask whatever questions I had with his service. 5 star service as usual with Bel-Aire
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I have been working with Bel-Aire for over ten years. Their professionals are very talented in servicing the equipment and always exhibit a friendly helpful manner about them. Just had my air conditioning maintenance work completed. Kevin came out on time and serviced the equipment and put it in great working order. He was very diligent and ensured the job was done right the first time and I really appreciate that.
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I was very pleased (5 Stars) with my Bel-Aire A/C technician DeJuan. He arrived right on time, was friendly and courteous and got straight to work on my (2) units in my duplex. He was very helpful and knowledgeable while answering my questions regarding the different types of filters and the importance of regularly changing them to keep my units running efficiently. I would highly recommend Bel-Aire and DeJuan for your HVAC needs.
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As usual, Collin was very professional, efficient, courteous and neat. Additionally, he thoroughly answered all of my questions, including taking the time to describe a couple of options for improving the cooling of our 2nd floor, which I will investigate. I would rate Collin 10 out of 10 and would not hesitate to recommend Bel-Aire to anyone needing HVAC work. In fact, I have been very satisfied with all of the interactions I've had with Bel-Aire employees, whether on the phone or technicians coming to my home. I wish all service providers were like Bel-Aire.
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Jake was very friendly and persistent in tracking down the source of a leaking drainage line. He efficiently attended to all requirements of our systems check-up. While I would not hesitate to recommend Bel-Aire, this evaluation form began by asking how highly I would recommend Jake as a team member. I indicated that I would be very unlikely to recommend Jake as I can't imagine a situation where I would be recommending a team member. If a neighbor or acquaintance asked about Heating & AC services, I would think about businesses, not individuals. That said, I believe Jake is a valuable new member to the team.
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Dave is terrific, knowledgeable and takes time to answer and explain things. I actually requested Dave as I enjoyed him before. Customer service/scheduling on the other hand specifically (Adrienne) was horrible! Actuality this is the second time I've had a terrible experience with customer service. This alone would make me want to switch HVAC companies.
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