Beck Cohen
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434-296-0129
By Mike T. on 02/15/19
In need of a new dual zone HVAC system at short notice and having been let down by other companies, we turned to Beck-Cohen. We will never use anyone else. Brian conducted a thorough assessment of our needs, identifying many different aspects of our home for cons...
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In need of a new dual zone HVAC system at short notice and having been let down by other companies, we turned to Beck-Cohen. We will never use anyone else. Brian conducted a thorough assessment of our needs, identifying many different aspects of our home for consideration when choosing the right system. He presented us with all the options for equipment and finance. The install was arranged quickly and the team that undertook the work were excellent; on time, professional and when they discovered a problem they worked late one night and then came early the next day to ensure the work was completed on time. This is a level of service rarely seen. Robb and his team were informative and consultative throughout. Beck-Cohen is the best HVAC company you will deal with.
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By Jackie M. on 12/16/18
When both of our hvac units needed to be replaced, we sought out quotes from every company in the Charlottesville area. We felt that Beck Cohen was the most qualified, professional, knowledgeable, honest company with competitive prices. Brian, the sales represen...
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When both of our hvac units needed to be replaced, we sought out quotes from every company in the Charlottesville area. We felt that Beck Cohen was the most qualified, professional, knowledgeable, honest company with competitive prices. Brian, the sales representative, did not try to upsell us, where other companies did. He is well versed in hvac units, and his experience allowed him to be confident in assessing the exact needs for a house of ours size. He followed up with a proposal within a couple of days, and was always friendly and personable, and was responsive to our questions and concerns. The teams that replaced the units were fantastic! They were professional, and respectful of keeping my house neat and clean during the muddy aftermath of a snow storm. They were friendly and finished both jobs quickly, yet thoroughly. Our house is now toasty and warm! I can’t wait to see how the AC performs in the summer, but I am sure it will not disappoint.
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By Neal H. on 12/13/18
Hi Rob, Corey did a great job with the Steam unit and overall installation and while here on 12/13 fixed/adjusted an annoying noise coming from the upstairs return grate caused by the new attic air handler. Very talented technician and teacher was my experience an...
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Hi Rob, Corey did a great job with the Steam unit and overall installation and while here on 12/13 fixed/adjusted an annoying noise coming from the upstairs return grate caused by the new attic air handler. Very talented technician and teacher was my experience and very customer focused. Thanks!
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By Steve L. on 12/07/18
Job well done on replacement of an entire system in our building. Great communication from start to finish. Minimum impact on the use of the facility during the work process.

By Barry R. on 11/24/18
Brian was helpful at every stage of the process for replacing a heat pump unit. He gave me excellent information for comparative analysis and was very responsive. Brian also managed the installation appointment and coordinated well with the people who did the job. ...
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Brian was helpful at every stage of the process for replacing a heat pump unit. He gave me excellent information for comparative analysis and was very responsive. Brian also managed the installation appointment and coordinated well with the people who did the job. He also followed up in person at our house to ensure we knew how to operate the new equipment and thermostat. Very satisfied.
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By William s. on 08/09/18
Great people

By David R. on 08/08/18
Excellent: knowledgeable, conscientious, and honest.

By Ken H. on 08/01/18
We were traveling thru Charlottesville and stopped at the Costco and talked with the Lennox rep and Brian called us about ten days later when we returned home. He was always personal, punctual and professional and made us feel confident about Lennox and Beck Cohen...
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We were traveling thru Charlottesville and stopped at the Costco and talked with the Lennox rep and Brian called us about ten days later when we returned home. He was always personal, punctual and professional and made us feel confident about Lennox and Beck Cohen. If we had questions, he provided the answers. We expect to continue to receive this level of service in the future from Brian and Beck Cohen. Ken and Jean Hurt
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By Carolynne H. on 07/31/18
Brian was very professional, responsive, and knowledgeable.

By Tracy on 07/26/18
Very displeased with the insulation left to spew out the vents with a toddler in the house. Wiring left exposed outside, dents in the wall patched but not painted and undisclosed tax to Costco left off the estimate. Salesperson was nice but overall experience is not good.

By Ben J. on 06/05/18
Both Brian and the field service team that came out did a great job of walking us through the process of changing out our HVAC unit. Brian worked to get the work scheduled well ahead of the original plan and the team that came out to install was professional and q...
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Both Brian and the field service team that came out did a great job of walking us through the process of changing out our HVAC unit. Brian worked to get the work scheduled well ahead of the original plan and the team that came out to install was professional and quick. Happy we decided to go with Beck Cohen.
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By Virginia K. on 05/16/18
Every one communicated promptly and told me when they would be there. They showed up early and apparently ready to work. Big job to put in heating and ac unit when it is 90 degrees out - really fantastic team.

By Angie E. on 05/14/18
I recently had a Lennox Heat pump and air handler installed by Beck Cohen. The complete install was done within a day (including having to disconnect and reconnect a water heater before beginning the installation) The team from Beck Cohen was very accommodating, p...
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I recently had a Lennox Heat pump and air handler installed by Beck Cohen. The complete install was done within a day (including having to disconnect and reconnect a water heater before beginning the installation) The team from Beck Cohen was very accommodating, professional and helpful. I would highly recommend them.
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By Mary D. on 04/13/18
Brian did all the extras to close and complete the purchase, installation and follow up instruction for us!.

By Guillaume on 04/08/18
Brian worked with me on a tight schedule to view the site, walk through the options, prepare a quote, install the heat pump with a fast turnaround time, and make sure everything was done right. I'm very happy with my decision to go with Beck Cohen, and they have my...
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Brian worked with me on a tight schedule to view the site, walk through the options, prepare a quote, install the heat pump with a fast turnaround time, and make sure everything was done right. I'm very happy with my decision to go with Beck Cohen, and they have my business going forward for maintenance.
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By Mary D. on 04/06/18
The entire experience was well done. There was a major problem with ordering the product which Brian caught and fixed rapidly so installation stayed on schedule. The 2 person crew was polite, professional and thorough. Brian then returned and answered questions ...
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The entire experience was well done. There was a major problem with ordering the product which Brian caught and fixed rapidly so installation stayed on schedule. The 2 person crew was polite, professional and thorough. Brian then returned and answered questions about the system completely.
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By Anonymous on 01/10/18
Rob and Brian are like the dynamic duo of HVAC. They helped to translate what is LITERALLY a different language to me (technical HVAC and electrical speak) into something that made sense completely. We lost heat in what has been a ridiculously cold time of the ...
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Rob and Brian are like the dynamic duo of HVAC. They helped to translate what is LITERALLY a different language to me (technical HVAC and electrical speak) into something that made sense completely. We lost heat in what has been a ridiculously cold time of the year and they came out the same day (we were not even maintenance customers at the time). We got a replacement approved quickly and scheduled in a timely manner. They even provided temporary heating units to keep us warm for the week between when our heat went out and when the new system was installed. Professionally done all around, very impressive team.
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By M O. on 01/09/18
The entire Beck Cohen team was responsive and respectful. We were fortunate to have such professional gentlemen work diligently to provide our home with a new heating system, during the winter months.

By William L. on 01/09/18
Great experience from initial meeting through installation. Highly recommend.

By rebecca h. on 01/09/18
fantastic service by technician andy. he was friendly and explained things clearly after diligently working to find the source of the problem. the office staff is very friendly as well. thank you, beck cohen!
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Beck Cohen Team
Rating:
40 total reviews!
Brian D
Customer Service Rep.
1 Year
Rating:
(29 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Beck Cohen has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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