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By John H. on 10/12/19
Came right away, explained procedures, worked very and fixed me up completely. Price very reasonable for time and work. a total professional.

By Chris R. on 09/17/19
Great service! Very quick repair.

By Norman V. on 09/09/19
Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. ...
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Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. We've been very pleased with Ball Heating & A/C for the 8 years we've been here.
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By Joan V. on 08/30/19
Ryan was very professional and knowledgeable. Identified the problem and had it fixed in minimal time. Very nice young man to deal with.

By Daryl V. on 06/05/19
Jim G. got us back up and running quickly. We trust Ball to be honest/trustworthy/reliable.

By Adrenne D. on 06/04/19
Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC t...
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Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC techs coming into my home and ignoring the problem and/or being ignorant of the problem (which I cannot imagine). I have been sending my hard earned money up the attic when a very simple solution was possible. THANKS JIM!!!
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By Dan Warrior S. on 06/04/19
Jim's experience is the lifeblood that keeps Ball's success flowing. Jim is a valuable asset that Ball enjoys!!! Like a good banker exec, Jim would bring his customers with him. Thanks Jim!!!

By Letha C. on 05/31/19
Jim G. arrived at the scheduled time. He was very professional and knowledgeable. His explanations and recommendations were very well presented. Jim is an asset to Ball Heating & Air Conditioning. Plus, he seems like a nice guy!

By Thomas G. on 05/04/19
Jim G. was outstanding. Friendly and fixed the problem in no time.

By Kenneth W. M. on 04/25/19
We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball t...
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We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball that's all". Jim came out and performed a maintenance check on our unit, crawled into the attic to insure Rocky Racoon had departed and certified no damage. Jim was personable and professional, offering explanations beyond the expert service. He was proof that the Technicians of Ball Heating and Air are the very best in the business and all it takes for all your heating and air needs is "Call Ball, that's all".
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By Bill H. on 04/09/19
Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day...
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Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day of install, checked in midway and most important made sure everything we asked for was completed. Also the original quote never changed. Great company.
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By Bill H. on 04/09/19
The Ball HVAC Team replaced two AC units at our house today. Showed up on time, were extremely courteous and professional, made sure everything was installed to our satisfaction and cleaned up everything. Units are working great after install. Highly recommend Ball HVAC.

By John D. on 04/08/19
A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time ...
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A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time day or night they respond when one is a member of their routine maintenance contract program. Thanks Jim and crew.
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By Thomas D. on 02/26/19
Joe Hengen and installation team did a great job. They arrived on time & got the job done. They definitely knew what they were doing.

By Elijah M. on 02/16/19
From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grat...
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From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grateful, it made a difference. Amanda was so kind on the phone. Oh yes, the installers, Bill and Jack, know their craft well. They did a skillful installation. They went about their work with a sense of confidence and the end product reflects the attributes that have been entrusted to their care. Not a worry or concern. They explained to me things they had done, etc. Thank You for the Ultimate Experience!
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By James D. on 02/15/19
good job

By Ron M. on 02/15/19
We have been doing business with Ball Heating & Air-conditioning for several years, because they are true professionals at what they do. Very courteous.

By Fred D. on 02/15/19
Alan has serviced our AC unit for as long as I can remember. He is ALWAYS prompt, courteous, efficient and highly capable; in short, there's none better...

By Matthew R. on 02/14/19
Arrived on time, easily took care of the job, answered all of my questions and was very friendly.

By Robin W. on 02/07/19
Brandon is very knowledgeable and efficient. He works fast & explains things so that the layman can understand. Mary & staff kept me abreast of appointments timely. I love Ball Heating & Air.
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CALL TO SCHEDULE
(228) 392-5432

Select any employee to see all their reviews.

Israel N
5 Years
Rating:
40 total reviews!
Bill A
24 Years
Rating:
38 total reviews!
Shana D
Customer Service Rep.
1 Year
Rating:
(74 total reviews)
Amanda L
Customer Service Rep.
1 Year
Rating:
(53 total reviews)
Billy T
1 Year
Rating:
(37 total reviews)
Todd T
5 Years
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(228) 392-5432
Todd T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
34 total reviews
By Bill H. on 04/09/19
The Ball HVAC Team replaced two AC units at our house today. Showed up on time, were extremely courteous and professional, made sure everything was installed to our satisfaction and cleaned up everything. Units are working great after install. Highly recommend Ball HVAC.

By Terri C. on 01/21/19
The entire crew was courteous and professional. They did an excellent job and cleaned up after. I would highly recommend Ball heating and air to anyone needing air conditioning services

By Kristen T. on 01/05/19
Exceptional customer service and friendly, professional technicians. Highly recommend!

By Larry B. on 12/17/18
I chose Ball to replace the Duct work in my attic not because of the price of installation but because of their reputation and because of personal past experience. The technicians all did a great job as usual and answered all my questions. I highly recommend Ball H...
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I chose Ball to replace the Duct work in my attic not because of the price of installation but because of their reputation and because of personal past experience. The technicians all did a great job as usual and answered all my questions. I highly recommend Ball Heating & Air to take care of all of your AC needs!!!
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By Richard M. on 11/21/18
An excellent experience. Mike did an awesome job working with me. He answered my many questions about the new AC units, thermostats, and installation. I felt great knowing I had a team of capable and competent people installing my system. The team repaired dam...
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An excellent experience. Mike did an awesome job working with me. He answered my many questions about the new AC units, thermostats, and installation. I felt great knowing I had a team of capable and competent people installing my system. The team repaired damaged wood, installed the systems, setup the thermostats, and thoroughly cleaned up when finished. I'm completely satisfied with the initial consultation, the installation team and final review of how to use the system. Ball has it together!!
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By Henry T. on 06/01/18
I've read a lot of reviews and rankings for Best Air Conditioners. Ball Heating and Air makes the difference no matter which brand you choose. Because, they are well trained and make sure anything they install will perform at the optimal intended level. They ar...
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I've read a lot of reviews and rankings for Best Air Conditioners. Ball Heating and Air makes the difference no matter which brand you choose. Because, they are well trained and make sure anything they install will perform at the optimal intended level. They are both courteous and professional. Quality all the way.
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By Jim B. on 05/16/18
We called Ball Heating and Air when we decided to get a new system before the old one died. From the first phone call to the completed installation, everyone was professional and courteous. Joe helped with the selection and installers Todd and Israel got it done qu...
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We called Ball Heating and Air when we decided to get a new system before the old one died. From the first phone call to the completed installation, everyone was professional and courteous. Joe helped with the selection and installers Todd and Israel got it done quickly. We were so impressed with how quickly and efficiently they worked together.
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By Charles G. on 04/01/18
Excellent. In all aspects!

By Debra J. on 03/31/18
The Ball team arrived as scheduled and quickly got to work installing my new unit. They were courteous and respectful in and of my home. I would recommend Ball Hearing and Air 100%.

By Michael G. on 03/16/18
Everything was great, they worked with me to setup a date for installation, the installers arrived at 8 AM and completed the installation by 2PM. Very happy with the installation.

By Lisa F. on 02/21/18
We were very satisfied with the fast and friendly service we received from Ball Heating & Air From the lady that took our call and set up an appointment to the men that put in our new air conditioning unit.

By Lisa F. on 02/17/18
We are very pleased with the service that Israel and Todd provided for us.

By mike r. on 01/31/18
outstanding installation, arrived on time and went over everything with me that needed to be done, even a couple extra things that didn't even know that was wrong. Best service i have had done on my house in quite some time.

By Cynthia C. on 12/17/17
Very Professional

By Heidi T. on 11/09/17
Always Very nice and professional. My parents started using Ball Heating and Air over 20!years ago. They just installed a new unit in my moms house. She said it is fantastic.

By Rodney R. on 11/06/17
I could not be more pleased than with the service I received from Israel and Todd. They were here on time, well prepared, and did an exceptional job of replacing my heat pump system. I highly recommend them and their company, Ball Heating and Air Conditioning.

By Paul B. on 10/27/17
The Ball's team who installed my new system today did a fantastic job. They arrived on time, they were very professional, courteous and efficient. They cleaned up very well and finished the job earlier then I expected. Very pleased with this experience.

By Steve H. on 10/24/17
Israel and Todd were outstanding...True Professionals. The whole Ball Team were great. Highly recommended...

By Oliver Vaughan, J. on 10/18/17
All those I was in contact with were very professional, knowledgeable, and friendly. I felt they were extremely experienced and competent in advising and installing my HVAC system. I highly recommend Ball Heating /Air Conditioning and look forward to continued ex...
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All those I was in contact with were very professional, knowledgeable, and friendly. I felt they were extremely experienced and competent in advising and installing my HVAC system. I highly recommend Ball Heating /Air Conditioning and look forward to continued excellent service. Sincerely, O. Vaughan
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By Lorie M. on 10/16/17
The team arrived at the appointed time. They worked efficiently to remove my old equipment and get my new furnace and air conditioning working in a short amount of time. Joe and Israel were very pleasant. Joe was helpful in showing me how to use the thermostat and ...
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The team arrived at the appointed time. They worked efficiently to remove my old equipment and get my new furnace and air conditioning working in a short amount of time. Joe and Israel were very pleasant. Joe was helpful in showing me how to use the thermostat and the lyric app to control all of my devices. Joe called back to make sure everything was working properly and set an appointment to check the thermostat. I highly recommend Ball to anyone needing new equipment or repairs to existing equipment, Great service.
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