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By Thomas E. on 12/16/19
Ball Heating & Air - four decades of great service - Thanks Billy T

By John H. on 10/12/19
Came right away, explained procedures, worked very and fixed me up completely. Price very reasonable for time and work. a total professional.

By Chris R. on 09/17/19
Great service! Very quick repair.

By Norman V. on 09/09/19
Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. ...
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Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. We've been very pleased with Ball Heating & A/C for the 8 years we've been here.
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By Joan V. on 08/30/19
Ryan was very professional and knowledgeable. Identified the problem and had it fixed in minimal time. Very nice young man to deal with.

By Daryl V. on 06/05/19
Jim G. got us back up and running quickly. We trust Ball to be honest/trustworthy/reliable.

By Adrenne D. on 06/04/19
Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC t...
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Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC techs coming into my home and ignoring the problem and/or being ignorant of the problem (which I cannot imagine). I have been sending my hard earned money up the attic when a very simple solution was possible. THANKS JIM!!!
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By Dan Warrior S. on 06/04/19
Jim's experience is the lifeblood that keeps Ball's success flowing. Jim is a valuable asset that Ball enjoys!!! Like a good banker exec, Jim would bring his customers with him. Thanks Jim!!!

By Letha C. on 05/31/19
Jim G. arrived at the scheduled time. He was very professional and knowledgeable. His explanations and recommendations were very well presented. Jim is an asset to Ball Heating & Air Conditioning. Plus, he seems like a nice guy!

By Thomas G. on 05/04/19
Jim G. was outstanding. Friendly and fixed the problem in no time.

By Kenneth W. M. on 04/25/19
We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball t...
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We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball that's all". Jim came out and performed a maintenance check on our unit, crawled into the attic to insure Rocky Racoon had departed and certified no damage. Jim was personable and professional, offering explanations beyond the expert service. He was proof that the Technicians of Ball Heating and Air are the very best in the business and all it takes for all your heating and air needs is "Call Ball, that's all".
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By Bill H. on 04/09/19
Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day...
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Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day of install, checked in midway and most important made sure everything we asked for was completed. Also the original quote never changed. Great company.
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By Bill H. on 04/09/19
The Ball HVAC Team replaced two AC units at our house today. Showed up on time, were extremely courteous and professional, made sure everything was installed to our satisfaction and cleaned up everything. Units are working great after install. Highly recommend Ball HVAC.

By John D. on 04/08/19
A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time ...
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A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time day or night they respond when one is a member of their routine maintenance contract program. Thanks Jim and crew.
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By Thomas D. on 02/26/19
Joe Hengen and installation team did a great job. They arrived on time & got the job done. They definitely knew what they were doing.

By Elijah M. on 02/16/19
From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grat...
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From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grateful, it made a difference. Amanda was so kind on the phone. Oh yes, the installers, Bill and Jack, know their craft well. They did a skillful installation. They went about their work with a sense of confidence and the end product reflects the attributes that have been entrusted to their care. Not a worry or concern. They explained to me things they had done, etc. Thank You for the Ultimate Experience!
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By James D. on 02/15/19
good job

By Ron M. on 02/15/19
We have been doing business with Ball Heating & Air-conditioning for several years, because they are true professionals at what they do. Very courteous.

By Fred D. on 02/15/19
Alan has serviced our AC unit for as long as I can remember. He is ALWAYS prompt, courteous, efficient and highly capable; in short, there's none better...

By Matthew R. on 02/14/19
Arrived on time, easily took care of the job, answered all of my questions and was very friendly.
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CALL TO SCHEDULE
(228) 392-5432

Select any employee to see all their reviews.

Israel N
5 Years
Rating:
40 total reviews!
Billy T
1 Year
Rating:
38 total reviews!
Shana D
Customer Service Rep.
1 Year
Rating:
(74 total reviews)
Amanda L
Customer Service Rep.
1 Year
Rating:
(53 total reviews)
Bill A
24 Years
Rating:
(38 total reviews)
Todd T
5 Years
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(228) 392-5432
Jack C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
17 total reviews
By Elijah M. on 02/16/19
From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grat...
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From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grateful, it made a difference. Amanda was so kind on the phone. Oh yes, the installers, Bill and Jack, know their craft well. They did a skillful installation. They went about their work with a sense of confidence and the end product reflects the attributes that have been entrusted to their care. Not a worry or concern. They explained to me things they had done, etc. Thank You for the Ultimate Experience!
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By Terri C. on 01/21/19
The entire crew was courteous and professional. They did an excellent job and cleaned up after. I would highly recommend Ball heating and air to anyone needing air conditioning services

By Joseph D. on 01/19/19
Very helpful and professional

By Larry B. on 12/17/18
I chose Ball to replace the Duct work in my attic not because of the price of installation but because of their reputation and because of personal past experience. The technicians all did a great job as usual and answered all my questions. I highly recommend Ball H...
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I chose Ball to replace the Duct work in my attic not because of the price of installation but because of their reputation and because of personal past experience. The technicians all did a great job as usual and answered all my questions. I highly recommend Ball Heating & Air to take care of all of your AC needs!!!
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By Richard M. on 11/21/18
An excellent experience. Mike did an awesome job working with me. He answered my many questions about the new AC units, thermostats, and installation. I felt great knowing I had a team of capable and competent people installing my system. The team repaired dam...
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An excellent experience. Mike did an awesome job working with me. He answered my many questions about the new AC units, thermostats, and installation. I felt great knowing I had a team of capable and competent people installing my system. The team repaired damaged wood, installed the systems, setup the thermostats, and thoroughly cleaned up when finished. I'm completely satisfied with the initial consultation, the installation team and final review of how to use the system. Ball has it together!!
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By Janice G. on 10/26/18
Very professional team all around. Cautious about causing any unnecessary damage. Got right to work and installed a new A/C unit in reasonable time. No goofing off for these guys. Great to have a working A/C again.

By RAY S. on 08/23/18
Great advice and service. Really feel like the whole team was very personable/knowledgeable. And working to give us the best service possible at a reasonable price—and the installation was done quickly and cleanly. We will continue to be regular customers for reg...
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Great advice and service. Really feel like the whole team was very personable/knowledgeable. And working to give us the best service possible at a reasonable price—and the installation was done quickly and cleanly. We will continue to be regular customers for regular maintenance and repairs. Thanks!!
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By James M. on 05/23/18
Old ac unit on its last legs. Mike wrote up the estimate for a new system then provided enough refrigerant to keep us cool until the install. Jack and Danny were professional and efficient. The install went smoothly and when they were finished they showed me how to...
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Old ac unit on its last legs. Mike wrote up the estimate for a new system then provided enough refrigerant to keep us cool until the install. Jack and Danny were professional and efficient. The install went smoothly and when they were finished they showed me how to operate the new thermostat and maintenance tips for the new system. They even cleaned up so there was nothing for us to do but enjoy the coolness. We recommend Ball and this crew in particular highly.
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By Greg A. on 03/15/18
Very knowledgeable and courteous employees. I had at least 6 different gentlemen diagnose, recommend, and work on the problem with my air conditioner. They did a great job in one day of work.

By James F. on 02/23/18
The team did an excellent job, there where quick and clean.

By Lois D. on 02/01/18
Richard, Danny, Bill, Jack, Amanda and Jennifer - Thank you for all your help. You were wonderful from start to finish with the installation.

By Justin C. on 11/21/17
Installation was very precise. We were told the team would arrive at 8 AM and take approximately 6 hours to install our full house unit. Ball delivered on both. We expected a mess but when finished, inside and outside were cleaned to our satisfaction. Overall i...
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Installation was very precise. We were told the team would arrive at 8 AM and take approximately 6 hours to install our full house unit. Ball delivered on both. We expected a mess but when finished, inside and outside were cleaned to our satisfaction. Overall it was more expensive than we were expecting however, our previous years of reliable service and knowing we get what we pay for convinced us to trust Ball.
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By Terry L. on 09/15/17
Israel and Jack were very courteous and professional during the process of replacing our air conditioner. I was informed during the complete work that was being done. After the installation, I was given detailed instructions on how to operate the system. I would...
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Israel and Jack were very courteous and professional during the process of replacing our air conditioner. I was informed during the complete work that was being done. After the installation, I was given detailed instructions on how to operate the system. I would request Israel and Jack to do future work at my house. Thanks
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By Katie M. on 09/09/17
Very professional and efficient. My husband and I were pleased with the great service. I can't thank you enough. We appreciate the fast turnaround.

By JUDY D. on 07/07/17
Ball Heating and Air has been a very competent, professional company to deal with. We recently had a new unit installed. Our consultant was extremely helpful in detailing the units that were available. Our installers, Bill and Jack, did a very good job. They ac...
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Ball Heating and Air has been a very competent, professional company to deal with. We recently had a new unit installed. Our consultant was extremely helpful in detailing the units that were available. Our installers, Bill and Jack, did a very good job. They actually finished sooner than we had expected...but, I guess that's what you get with professional, efficient people. The office personnel kept us well informed and were great in seeing that we received the information we needed to make a great decision. Thanks Ball Heating and Air
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By ROY R. on 07/06/17
Excellent courtesy workmanship. Every thing was installed to perfection and they explained it to me. The system works great and I thank these two installers for their expertise . It has been a pleasure doing business with Ball Heating and AIr

By Gloria F. on 05/03/17
Richard Miller made the entire process of my new HVAC system seamless! The installation was quick, the work crew was professional and kept everything clean during the process and after completion. I love my new system, and my house has never felt more comfortable!
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