CALL TO SCHEDULE
(228) 392-5432
By Thomas E. on 12/16/19
Ball Heating & Air - four decades of great service - Thanks Billy T

By John H. on 10/12/19
Came right away, explained procedures, worked very and fixed me up completely. Price very reasonable for time and work. a total professional.

By Chris R. on 09/17/19
Great service! Very quick repair.

By Norman V. on 09/09/19
Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. ...
(View More)
Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. We've been very pleased with Ball Heating & A/C for the 8 years we've been here.
(View Less)

By Joan V. on 08/30/19
Ryan was very professional and knowledgeable. Identified the problem and had it fixed in minimal time. Very nice young man to deal with.

By Daryl V. on 06/05/19
Jim G. got us back up and running quickly. We trust Ball to be honest/trustworthy/reliable.

By Adrenne D. on 06/04/19
Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC t...
(View More)
Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC techs coming into my home and ignoring the problem and/or being ignorant of the problem (which I cannot imagine). I have been sending my hard earned money up the attic when a very simple solution was possible. THANKS JIM!!!
(View Less)

By Dan Warrior S. on 06/04/19
Jim's experience is the lifeblood that keeps Ball's success flowing. Jim is a valuable asset that Ball enjoys!!! Like a good banker exec, Jim would bring his customers with him. Thanks Jim!!!

By Letha C. on 05/31/19
Jim G. arrived at the scheduled time. He was very professional and knowledgeable. His explanations and recommendations were very well presented. Jim is an asset to Ball Heating & Air Conditioning. Plus, he seems like a nice guy!

By Thomas G. on 05/04/19
Jim G. was outstanding. Friendly and fixed the problem in no time.

By Kenneth W. M. on 04/25/19
We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball t...
(View More)
We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball that's all". Jim came out and performed a maintenance check on our unit, crawled into the attic to insure Rocky Racoon had departed and certified no damage. Jim was personable and professional, offering explanations beyond the expert service. He was proof that the Technicians of Ball Heating and Air are the very best in the business and all it takes for all your heating and air needs is "Call Ball, that's all".
(View Less)

By Bill H. on 04/09/19
Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day...
(View More)
Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day of install, checked in midway and most important made sure everything we asked for was completed. Also the original quote never changed. Great company.
(View Less)

By Bill H. on 04/09/19
The Ball HVAC Team replaced two AC units at our house today. Showed up on time, were extremely courteous and professional, made sure everything was installed to our satisfaction and cleaned up everything. Units are working great after install. Highly recommend Ball HVAC.

By John D. on 04/08/19
A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time ...
(View More)
A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time day or night they respond when one is a member of their routine maintenance contract program. Thanks Jim and crew.
(View Less)

By Thomas D. on 02/26/19
Joe Hengen and installation team did a great job. They arrived on time & got the job done. They definitely knew what they were doing.

By Elijah M. on 02/16/19
From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grat...
(View More)
From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grateful, it made a difference. Amanda was so kind on the phone. Oh yes, the installers, Bill and Jack, know their craft well. They did a skillful installation. They went about their work with a sense of confidence and the end product reflects the attributes that have been entrusted to their care. Not a worry or concern. They explained to me things they had done, etc. Thank You for the Ultimate Experience!
(View Less)

By James D. on 02/15/19
good job

By Ron M. on 02/15/19
We have been doing business with Ball Heating & Air-conditioning for several years, because they are true professionals at what they do. Very courteous.

By Fred D. on 02/15/19
Alan has serviced our AC unit for as long as I can remember. He is ALWAYS prompt, courteous, efficient and highly capable; in short, there's none better...

By Matthew R. on 02/14/19
Arrived on time, easily took care of the job, answered all of my questions and was very friendly.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(228) 392-5432

Select any employee to see all their reviews.

Israel N
5 Years
Rating:
40 total reviews!
Billy T
1 Year
Rating:
38 total reviews!
Shana D
Customer Service Rep.
1 Year
Rating:
(74 total reviews)
Amanda L
Customer Service Rep.
1 Year
Rating:
(53 total reviews)
Bill A
24 Years
Rating:
(38 total reviews)
Todd T
5 Years
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(228) 392-5432

Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(228) 392-5432
Don L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
26 total reviews
My free time is spend with family at church. I enjoy cycling,running, and playing with my two German Shepherds.
By CARROLL F. on 01/28/19
We are very happy with the excellent care we have received for a few years now. Thank you and keep up the great job.

By DAVE L. on 01/22/19
Don does a thorough job and has a great attitude. He is courteous and makes sure any questions we have are answered before he leaves.

By Sadie P. on 10/21/18
Don was a very pleasant young man and answered all my questions. Easy to talk to and I'm glad he likes the MS Gulf Coast

By Christa F. on 10/09/18
Don was polite and courteous. When asked questions about the unit, he answered everything thoroughly and honestly. One of the hardest working technicians we've had in our house! Will ask for him whenever we have our unit serviced. Thank You Don!

By Gerry M. on 09/28/18
Fast and efficient. Very detailed with his work. Very polite. A positive reflection on your company.

By WILLIAM L. on 09/16/18
Your employees are excellent to deal with. The service was performed in a excellent manner. The phone calls informing us when the tech would show up, is some thing more companies should do.

By Christie R. on 09/14/18
Great service as always, our service tech (Don) did an outstanding job.

By Betty C. on 07/23/18
Don arrived undaunted by the rain that was falling and did the job he was sent to do. He is a great, hard worker and I enjoy having him come as he gets right to the job with professionalism.

By Mary F. on 06/04/18
We are extremely pleased with the work Don did. He is very professional and polite. He is an asset to your company. Mary Furr

By Paul E. L. on 04/26/18
Very good.

By KATHY S. on 03/27/18
Both were extremely courteous. Don was very professional, courteous, and personable. Very nice young man.

By Hanifa C. on 03/20/18
Don's knowledge and efficiency are peerless and beyond reproach. He is a professional, no-nonsense technician who knows exactly what he needs to do. He also recommends improvements to my heating and air-conditioning unit to be installed on his next service call. Fo...
(View More)
Don's knowledge and efficiency are peerless and beyond reproach. He is a professional, no-nonsense technician who knows exactly what he needs to do. He also recommends improvements to my heating and air-conditioning unit to be installed on his next service call. For these reasons, I would like no one else but DON to continue servicing my heating and air-conditioning unit. Hanifa Chapura
(View Less)

By HANIFA C. on 03/20/18
SHANA D. is cheerful and polite on the phone, calling on Friday to remind me of our appointment, and notifying me on Monday that the service technician was on his way. I can "see" her smiling face through the phone. DON L. arrived as predicted by Shana. Since Don ...
(View More)
SHANA D. is cheerful and polite on the phone, calling on Friday to remind me of our appointment, and notifying me on Monday that the service technician was on his way. I can "see" her smiling face through the phone. DON L. arrived as predicted by Shana. Since Don has been here before, he went straight to work. He is a no-nonsense type of person; did his job professionally and efficiently. He is a polite young man. He showed me what he did and how he did it, and recommended a "wet switch" to be installed on his next visit, all the while explaining what a "wet switch" is and what it does. His knowledge of the heating and air-conditioning unit was peerless and he has kept us and the system out of trouble between visits. For these reasons, I would like no one else but DON to continue servicing our home's heating and air-conditioning unit. BALL HEATING is lucky to have DON on their team. Thank you, BALL HEATING and, thank you, DON, for all your help. Hanifa Chapura
(View Less)

By Janet C. on 03/16/18
Don L did a great job. He explained what he had done on his visit. He was very polite and pleasant. I gave him a 5 star because he was top notch. Also on the way out it was raining, and he was leaving I gave Don L 5 stars because he was top notch. He wa...
(View More)
Don L did a great job. He explained what he had done on his visit. He was very polite and pleasant. I gave him a 5 star because he was top notch. Also on the way out it was raining, and he was leaving I gave Don L 5 stars because he was top notch. He was very thorough. He explained what he had done to my unit. He was pleasant and polite. When finished and as he was leaving it was raining. He took the time to pick up my recycle container which had been left in the street by workers and rolled it up in front of my garage.
(View Less)

By DAN P. on 03/01/18
Don perform maintenance service on my home central air and heating. Don is a very professional person. He does his job in a timely manner. Don is very knowledgeable and he makes it very easy to understand what he does and any problems he runs into, how to fix them...
(View More)
Don perform maintenance service on my home central air and heating. Don is a very professional person. He does his job in a timely manner. Don is very knowledgeable and he makes it very easy to understand what he does and any problems he runs into, how to fix them. I feel he’s a great asset to this company. Thank you very much for the wonderful job that you.
(View Less)

By LUZ M. on 01/30/18
Ball Heating & AC is the best one in town. They install my unit 5 or 6 years ago. I so satisfied with their service. I only have their technicians and maintenance done with them. They have great and friendly worker's , their maintenance on my unit hasn't giving me ...
(View More)
Ball Heating & AC is the best one in town. They install my unit 5 or 6 years ago. I so satisfied with their service. I only have their technicians and maintenance done with them. They have great and friendly worker's , their maintenance on my unit hasn't giving me any problem since I purchase from them. I am thankful for choose the right company. I have had bad experiences with other.
(View Less)

By RUSTY S. on 12/04/17
The technician, Don, was prompt and courteous. He explained what he was performing and as always I felt comfortable of the work performed. I have been so pleased with the A/C and heat pump system installed two years ago. It has saved me enough to have nearly paid for itself.

By ALEXANDER B. on 11/17/17
(no comment)

By Larry G. on 11/15/17
Shana D. did an excellent job scheduling and keeping us informed. Don L is a superb technician. Meticulous and very thorough. Polite and clean-cut. Send him out again.

By Erika R. on 11/01/17
Don L. provides outstanding service.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.