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By John H. on 10/12/19
Came right away, explained procedures, worked very and fixed me up completely. Price very reasonable for time and work. a total professional.

By Chris R. on 09/17/19
Great service! Very quick repair.

By Norman V. on 09/09/19
Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. ...
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Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. We've been very pleased with Ball Heating & A/C for the 8 years we've been here.
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By Joan V. on 08/30/19
Ryan was very professional and knowledgeable. Identified the problem and had it fixed in minimal time. Very nice young man to deal with.

By Daryl V. on 06/05/19
Jim G. got us back up and running quickly. We trust Ball to be honest/trustworthy/reliable.

By Adrenne D. on 06/04/19
Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC t...
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Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC techs coming into my home and ignoring the problem and/or being ignorant of the problem (which I cannot imagine). I have been sending my hard earned money up the attic when a very simple solution was possible. THANKS JIM!!!
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By Dan Warrior S. on 06/04/19
Jim's experience is the lifeblood that keeps Ball's success flowing. Jim is a valuable asset that Ball enjoys!!! Like a good banker exec, Jim would bring his customers with him. Thanks Jim!!!

By Letha C. on 05/31/19
Jim G. arrived at the scheduled time. He was very professional and knowledgeable. His explanations and recommendations were very well presented. Jim is an asset to Ball Heating & Air Conditioning. Plus, he seems like a nice guy!

By Thomas G. on 05/04/19
Jim G. was outstanding. Friendly and fixed the problem in no time.

By Kenneth W. M. on 04/25/19
We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball t...
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We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball that's all". Jim came out and performed a maintenance check on our unit, crawled into the attic to insure Rocky Racoon had departed and certified no damage. Jim was personable and professional, offering explanations beyond the expert service. He was proof that the Technicians of Ball Heating and Air are the very best in the business and all it takes for all your heating and air needs is "Call Ball, that's all".
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By Bill H. on 04/09/19
Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day...
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Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day of install, checked in midway and most important made sure everything we asked for was completed. Also the original quote never changed. Great company.
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By Bill H. on 04/09/19
The Ball HVAC Team replaced two AC units at our house today. Showed up on time, were extremely courteous and professional, made sure everything was installed to our satisfaction and cleaned up everything. Units are working great after install. Highly recommend Ball HVAC.

By John D. on 04/08/19
A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time ...
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A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time day or night they respond when one is a member of their routine maintenance contract program. Thanks Jim and crew.
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By Thomas D. on 02/26/19
Joe Hengen and installation team did a great job. They arrived on time & got the job done. They definitely knew what they were doing.

By Elijah M. on 02/16/19
From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grat...
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From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grateful, it made a difference. Amanda was so kind on the phone. Oh yes, the installers, Bill and Jack, know their craft well. They did a skillful installation. They went about their work with a sense of confidence and the end product reflects the attributes that have been entrusted to their care. Not a worry or concern. They explained to me things they had done, etc. Thank You for the Ultimate Experience!
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By James D. on 02/15/19
good job

By Ron M. on 02/15/19
We have been doing business with Ball Heating & Air-conditioning for several years, because they are true professionals at what they do. Very courteous.

By Fred D. on 02/15/19
Alan has serviced our AC unit for as long as I can remember. He is ALWAYS prompt, courteous, efficient and highly capable; in short, there's none better...

By Matthew R. on 02/14/19
Arrived on time, easily took care of the job, answered all of my questions and was very friendly.

By Robin W. on 02/07/19
Brandon is very knowledgeable and efficient. He works fast & explains things so that the layman can understand. Mary & staff kept me abreast of appointments timely. I love Ball Heating & Air.
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CALL TO SCHEDULE
(228) 392-5432

Select any employee to see all their reviews.

Israel N
5 Years
Rating:
40 total reviews!
Bill A
24 Years
Rating:
38 total reviews!
Shana D
Customer Service Rep.
1 Year
Rating:
(74 total reviews)
Amanda L
Customer Service Rep.
1 Year
Rating:
(53 total reviews)
Billy T
1 Year
Rating:
(37 total reviews)
Todd T
5 Years
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(228) 392-5432
Billy T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
37 total reviews
The science and technology involved to fine tune a system and get the best performance fascinates me. My free time is spent watching as many football games as possible or just going for a drive. I love a great college match-up, and my favorite NFL team is the Saints. Who Dat!!
By Chris R. on 09/17/19
Great service! Very quick repair.

By Roger W. on 02/04/19
excellent

By Cyrus C. on 01/29/19
Very thorough

By Richard C. on 01/09/19
Ball Heating has always been my team, always happy with the work they do!

By Nancy M. on 09/10/18
Billy was great, He kept busy till he was finished. He tried to make friends with my dog but she wouldn't have anything to do with that. Thank goodness she is all bark and no bite. She has bark down to a science. Didn't seem to faze him though. Thank you so much. See you in 6 months.

By Josh T. on 09/05/18
We had a leaking ac unit in our house and we notified Ball about our issue. Later that day a technician by the name of billy cleaned out the drain and was helpful in preventative steps. A couple weeks later our unit started leaking again and after I called, billy c...
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We had a leaking ac unit in our house and we notified Ball about our issue. Later that day a technician by the name of billy cleaned out the drain and was helpful in preventative steps. A couple weeks later our unit started leaking again and after I called, billy came back out first thing in the morning. Billy did a full check of the system and ended up completely rebuilding our drain system for our ac and did not charge us! I would have to say we were pleased with the timely and professional service we received from Ball Heating and Air Conditioning!
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By RAY & TERI C. on 07/18/18
Ball H&A has service my HVAC for several years and I am extremely satisfied with the semi-annual maintenance checks and the few times additional maintenance has been required. The technicians and support staff have always been professional, competent, friendly, and...
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Ball H&A has service my HVAC for several years and I am extremely satisfied with the semi-annual maintenance checks and the few times additional maintenance has been required. The technicians and support staff have always been professional, competent, friendly, and thorough on each visit. I plan to continue my use of Ball H&A for the many years to come.
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By Dee A. on 07/13/18
Billy T was professional, knowledgeable, and friendly. Job well done!

By GREG AND JUDY S. on 06/06/18
Excellent service. Highly recommend to anyone!

By TOM R. on 04/24/18
The technician and his helper arrived on schedule and were very professional and courteous throughout their work. The work was performed effectively and efficiently and they took time to answer all of my questions and show me the work that they were doing at variou...
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The technician and his helper arrived on schedule and were very professional and courteous throughout their work. The work was performed effectively and efficiently and they took time to answer all of my questions and show me the work that they were doing at various point throughout the process. I was offered additional services at an additional cost, which I declined, but I never felt any sales pressure. Overall a very pleasant and professional experience. I would recommend this company in general and this service team in particular.
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By SHARA G. K. on 04/08/18
Been with them a long time. Always do a good job and everyone is so nice.

By Carol C. on 04/05/18
Very professional, very thorough

By EJ C. on 03/31/18
Billy and a guy he was training performed tune up service on my two units. They were very thorough in their work and kept me abreast of what was happening throughout the morning. Very professional and great personality.

By Steve on 03/02/18
Billy was very courteous & Professional & was well versed in his craft. He did a good job of keeping the house clean & did not leave a mess inside or outside. The thing I was most impressed with in this day in time is I never saw him on his phone!! Most people t...
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Billy was very courteous & Professional & was well versed in his craft. He did a good job of keeping the house clean & did not leave a mess inside or outside. The thing I was most impressed with in this day in time is I never saw him on his phone!! Most people these days ate stopping to text or call or something & he did nothing but focus on his work. Much appreciate Billy & Ball A/C.
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By Ron M. on 02/27/18
Billy T. came this morning to do our semi-annual system service. He was very professional, through, and worked steadily until he finished the service.

By MARGARET F. on 02/06/18
We were contacted several weeks in advance to schedule our semi-annual check-up and cleaning. Then a day before to confirm. On the day the technician arrived on time , was very professional and went to work on both the inside and outside units, took his time and ...
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We were contacted several weeks in advance to schedule our semi-annual check-up and cleaning. Then a day before to confirm. On the day the technician arrived on time , was very professional and went to work on both the inside and outside units, took his time and kept us advised what he was doing throughout. Prior to leaving he also cleaned the coils/condenser below the refrigerator, and then left us with his card if there where any issues.
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By Betty C. on 01/23/18
He was on time and did job in a timely and efficient manner.

By Melinda M. on 01/18/18
Billy T just left after a routine maintenance. Not only did he check for correct air flow he took unit apart inside and out to clean all moving parts. Polite, on time and did a wonderful job. Thank Billy

By Robert A. on 01/18/18
Excellent technician, very professional very attentive to detail. Highly recommend him.

By Sydney M. on 01/11/18
We did our half annual service for heat and air. Billy t showed up on time. I had a reminder call 30 minuets prior which (in my case was a wake up call) was great. Billy t was friendly and did his job well, he worked as quickly as he could and did it quietly for th...
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We did our half annual service for heat and air. Billy t showed up on time. I had a reminder call 30 minuets prior which (in my case was a wake up call) was great. Billy t was friendly and did his job well, he worked as quickly as he could and did it quietly for the most part. It was great! Will definitely continue our service with y’all!
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