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By Thomas E. on 12/16/19
Ball Heating & Air - four decades of great service - Thanks Billy T

By John H. on 10/12/19
Came right away, explained procedures, worked very and fixed me up completely. Price very reasonable for time and work. a total professional.

By Chris R. on 09/17/19
Great service! Very quick repair.

By Norman V. on 09/09/19
Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. ...
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Ryan was here to diagnose our problem, then a few days later came back to replace our blower motor. He seemed very knowledgeable, and kept us informed each step of the way about what he was doing. He was polite, and worked efficiently the entire time he was here. We've been very pleased with Ball Heating & A/C for the 8 years we've been here.
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By Joan V. on 08/30/19
Ryan was very professional and knowledgeable. Identified the problem and had it fixed in minimal time. Very nice young man to deal with.

By Daryl V. on 06/05/19
Jim G. got us back up and running quickly. We trust Ball to be honest/trustworthy/reliable.

By Adrenne D. on 06/04/19
Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC t...
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Jim came into my home and within minutes he had diagnosed the problem and created a plan with which he proceeded to fix it. He advised me on possible remedies to further assist in keeping my home comfortable. The problem he diagnosed had existed through many AC techs coming into my home and ignoring the problem and/or being ignorant of the problem (which I cannot imagine). I have been sending my hard earned money up the attic when a very simple solution was possible. THANKS JIM!!!
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By Dan Warrior S. on 06/04/19
Jim's experience is the lifeblood that keeps Ball's success flowing. Jim is a valuable asset that Ball enjoys!!! Like a good banker exec, Jim would bring his customers with him. Thanks Jim!!!

By Letha C. on 05/31/19
Jim G. arrived at the scheduled time. He was very professional and knowledgeable. His explanations and recommendations were very well presented. Jim is an asset to Ball Heating & Air Conditioning. Plus, he seems like a nice guy!

By Thomas G. on 05/04/19
Jim G. was outstanding. Friendly and fixed the problem in no time.

By Kenneth W. M. on 04/25/19
We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball t...
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We had a visit from a Racoon who showed up inside the closet of our AC unit last night. After face to face with humans it scurried up the unit to the attic and places unknown. We were concerned he may have loosened or damaged something so we decided to "Call Ball that's all". Jim came out and performed a maintenance check on our unit, crawled into the attic to insure Rocky Racoon had departed and certified no damage. Jim was personable and professional, offering explanations beyond the expert service. He was proof that the Technicians of Ball Heating and Air are the very best in the business and all it takes for all your heating and air needs is "Call Ball, that's all".
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By Bill H. on 04/09/19
Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day...
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Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day of install, checked in midway and most important made sure everything we asked for was completed. Also the original quote never changed. Great company.
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By Bill H. on 04/09/19
The Ball HVAC Team replaced two AC units at our house today. Showed up on time, were extremely courteous and professional, made sure everything was installed to our satisfaction and cleaned up everything. Units are working great after install. Highly recommend Ball HVAC.

By John D. on 04/08/19
A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time ...
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A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time day or night they respond when one is a member of their routine maintenance contract program. Thanks Jim and crew.
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By Thomas D. on 02/26/19
Joe Hengen and installation team did a great job. They arrived on time & got the job done. They definitely knew what they were doing.

By Elijah M. on 02/16/19
From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grat...
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From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grateful, it made a difference. Amanda was so kind on the phone. Oh yes, the installers, Bill and Jack, know their craft well. They did a skillful installation. They went about their work with a sense of confidence and the end product reflects the attributes that have been entrusted to their care. Not a worry or concern. They explained to me things they had done, etc. Thank You for the Ultimate Experience!
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By James D. on 02/15/19
good job

By Ron M. on 02/15/19
We have been doing business with Ball Heating & Air-conditioning for several years, because they are true professionals at what they do. Very courteous.

By Fred D. on 02/15/19
Alan has serviced our AC unit for as long as I can remember. He is ALWAYS prompt, courteous, efficient and highly capable; in short, there's none better...

By Matthew R. on 02/14/19
Arrived on time, easily took care of the job, answered all of my questions and was very friendly.
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CALL TO SCHEDULE
(228) 392-5432

Select any employee to see all their reviews.

Israel N
5 Years
Rating:
40 total reviews!
Billy T
1 Year
Rating:
38 total reviews!
Shana D
Customer Service Rep.
1 Year
Rating:
(74 total reviews)
Amanda L
Customer Service Rep.
1 Year
Rating:
(53 total reviews)
Bill A
24 Years
Rating:
(38 total reviews)
Todd T
5 Years
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(228) 392-5432
Allan R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
25 total reviews
I love helping people and enjoy family functions with my wife and three children.
By Fred D. on 02/15/19
Alan has serviced our AC unit for as long as I can remember. He is ALWAYS prompt, courteous, efficient and highly capable; in short, there's none better...

By Renae G. on 02/01/19
Their service technicians are well trained in all areas of heating and cooling systems. Allan is generally our technicianand he is awesome. He throughly cleans and inspects each component in our system and investigates any issue that we are having with the system. ...
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Their service technicians are well trained in all areas of heating and cooling systems. Allan is generally our technicianand he is awesome. He throughly cleans and inspects each component in our system and investigates any issue that we are having with the system. I highly recommend Ball Heating and Air Conditioning.
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By Pat B. on 01/29/19
Always great service from everyone.

By Lawrence R. on 01/29/19
Alan the service technician was very prompt and friendly. I appreciate his obvious knowledge of the job. Ball is the best HVAC service I have ever had.

By Dona H. on 01/12/19
Extremely professional.

By Regina B. on 11/27/18
Mr. R did an awesome job replacing the part we needed fixed so our freeze on would stop leaking. I would highly recommend Allen for any future jobs.

By Ed D. on 11/15/18
Ball H&A has been wonderful to work with. We had a deadline to close the sale on our house, and one of our units quit. Ball’s professional and personable technicians went above and beyond to find and correct the problem in time to close. We appreciate them more than we can say!

By MARY ANNE S. on 11/02/18
We were scheduled to be serviced two weeks from now. A call was received for Cassandra saying Allan could be at our home today if it was convenient. It was fine with us and she said we would receive a call with a 30 minute lead time. We received the call and A...
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We were scheduled to be serviced two weeks from now. A call was received for Cassandra saying Allan could be at our home today if it was convenient. It was fine with us and she said we would receive a call with a 30 minute lead time. We received the call and Allen was there within a few minutes. Allan has been our service technician for several years. He is most efficient, courteous and knowledgeable leaving nothing untouched. It is always a pleasure to have him and Ball service our equipment.
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By Brenda R. on 06/30/18
Thank you Ball Heating and Air for many years of expert, prompt and reliable service. My family and I are very appreciative of everything you do to keep us cool. Thanks also to our man Alan, always so helpful.

By Hanna W. on 06/29/18
Cassandra and Allen are exemplary examples of the professional employees of Ball. I would highly recommend their services.

By Yvonne L. on 05/30/18
Thanks to the great team of Ball. They gave up their holiday ( Memorial Day) to come to my rescue and got me up and running and cooling . A big thank you .

By Sheryl and Brick G. on 04/05/18
Allen R is very professional and is always thorough. We appreciate his attention to detail. He’s an excellent representative for Ball Heating & Air Conditioning.

By Carol P. on 04/04/18
I couldn't ask for a better service tech than Allan R! He is the best! He knows what he's doing....when I schedule a service date I always make sure Allan is available. He's very polite, answers all your questions....informs you of new info from Ball Heating and Ai...
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I couldn't ask for a better service tech than Allan R! He is the best! He knows what he's doing....when I schedule a service date I always make sure Allan is available. He's very polite, answers all your questions....informs you of new info from Ball Heating and Air. Before he enters my house he always puts disposable covers over his shoes. He is very thorough in servicing the inside and outside unit. I hope he doesn't retire as long as I'm still around! I'm so happy to get to give my review on him.....Thanks Allan R and thanks Ball Heating and Air!
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By John A. on 03/26/18
Ball has been wonderful in serving my needs. I usually get my same technician Allan who is wonderful. I would recommend them to anybody for good and honest professional service.

By William M. on 03/02/18
Arrived on time, very polite. Work was done quickly and professionally.

By Mary K. on 01/30/18
Great job

By LEE M. on 11/24/17
Shana in the office got my appointment taken care of and followed up to make sure it went well and everything was take. Care of. Allan the service person can right out and went to work on finding the problem thank you Allan for taking pride in your work and fixing ...
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Shana in the office got my appointment taken care of and followed up to make sure it went well and everything was take. Care of. Allan the service person can right out and went to work on finding the problem thank you Allan for taking pride in your work and fixing the problem, I went with Ball Heating and Air because they offer the Integrity Plan this is their second time to visit and each time they took care of me I would recommend looking into use Ball Heating if you are not.
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By Mark C. on 11/22/17
The appointment process was excellent and Allen R. Was an exceptional technician. All of Ball's employees are responsive, considerate, friendly and competent and I always call them for my HVAC needs.

By marian w. on 11/07/17
Ask for Alan. Neat, careful, thorough, on time, focused on the job.

By John A. on 09/27/17
(No Comment)
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