Came back from a business trip and the house was a hot box. Informed our landlord he then gave Belo a call. The response time was impeccable. James came and was able to determine quickly the issue. The part needed wouldn't be available until Monday but James didn't stop there he came up with a brilliant solution that kept my family cool and comfortable.
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Me and my fiance met James over The weekend. James was off the clock when he come across me and my family stranded after our alternator went out on us, still an hour and a half away from home. We had no other means of transportation to get us anywhere for parts or to get us back home. When James stopped to help us, I really do believe he was our guardian angel for that day! He helped us with a ride to get the parts that we needed, stayed the entire time it took for my fiance 2 fix the vehicle, which wasn't a short time period, and to add to the fact that it was in the middle of the day and it was pretty hot out so we were all miserable, he helped with putting the vehicle back together, and stated he was not leaving until we were up and running again!!! a simple "Thank You" and a 5 star review just doesn't seem like enough to Express the gratitude to this man for what he did for me and my family!!! I would recommend anyone go to BELOMAN and no where but Beloman, and James would be the go to man and I say this because if he done what he did for us 0ff the clock, his work on the clock would be absolutely amazing I'm confident of that!!! James...thank you more than we could ever Express once again. Hope to stay in touch!! We will definitely be contacting you with any heating and air services we may need in the future!! And thanks to Beloman for having such a wonderful employee that offers a helping hand and a good heart, off and on the clock!! Sincerely, Dustin Jones and Amber Bramlett and family
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We thank you for your kind and courteous work with us in getting our AC up and running. Your efforts to get us our AC as soon as possible is much appreciated. Also, we commend Ken Proctor and Kyle for their kind and courteous and professional work installing our new AC at a time when it was much needed. We send you positive energies.
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I have worked with Mary Ellen for the past several years as a Bel-O is a vendor or ours and I can say that she is the most courteous, friendly, helpful and professional person. She always bends over backwards to give the utmost professional, helpful, and timely service. Love working with her. I look forward to many more (at least 3) years to working with her.
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