B D Air Conditioning
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928-428-2550
By Elaine F. S. on 09/20/18
Everything went fine until the service tech got outside and found melted plastic inside the control box mounted on the house. When he pulled it out, two wires touched and shocked him and shut off all the house current. He worked on it for quite some time and made...
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Everything went fine until the service tech got outside and found melted plastic inside the control box mounted on the house. When he pulled it out, two wires touched and shocked him and shut off all the house current. He worked on it for quite some time and made some calls to get help. He also looked inside the house for some kind of control panel but I was sure there was none inside. He called someone else who came out and found the control box on the post at the street. The problem was solved and everything turned back on. He continued his service on the outdoor unit and all worked fine. I am glad he continued to search for the problem and got the help he needed. He was very polite and clean about his work. I am happy with the service I have received since the unit was installed many years ago.
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By Rita C. on 09/20/18
As I wrote on Google: Customer service is huge to me! Last week my A/C went down. I called B&D. They were here in about 30 minutes and got it going! It needed a control board which was promptly replaced. The team including the technician, secretaries, and especiall...
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As I wrote on Google: Customer service is huge to me! Last week my A/C went down. I called B&D. They were here in about 30 minutes and got it going! It needed a control board which was promptly replaced. The team including the technician, secretaries, and especially the manager, Marshall, treated me with such high regard, respect, fairness, importance, & friendliness! I felt VALUED as a customer! ( Been on their service plan for several years now! Great Plan!) I sincerely thank B & D for Totally EXCELLENT Service!
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By Sue M. on 08/29/18
Thomas serviced both my AC and my son's. He was on time, efficient, knowledgeable & amenable. He did a great job! I would request him for further assistance.

By Tom I. on 08/21/18
Just want to thank Natlalie and Justin for resolving our problem so quickly. I called early in the morning and they addressed the issue right away and we had cool air flowing again by 9AM. Couldn't ask for better service. They also checked our warrantly and were ab...
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Just want to thank Natlalie and Justin for resolving our problem so quickly. I called early in the morning and they addressed the issue right away and we had cool air flowing again by 9AM. Couldn't ask for better service. They also checked our warrantly and were able to save two hundred dollars. We have had a lot of problems over the years with our AC but B and D has always responded immediately and worked to resolve things as expeditiously as possible. Natalie has also worked to coordinate and schedule technicians and has always followed up to make sure we are satisfied. Needless to say we are very happy with the service B and D has provided.
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By Barbara R. on 08/20/18
During the last heat wave I arrived home at 4:00 pm to discover my A/C was not working. It was 90F inside the house and I panicked because I imagined myself spending the night in this hot house. I called B&D and had a technician at the house 15 minutes later. Lu...
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During the last heat wave I arrived home at 4:00 pm to discover my A/C was not working. It was 90F inside the house and I panicked because I imagined myself spending the night in this hot house. I called B&D and had a technician at the house 15 minutes later. Luckily it was only a fuse in the unit, but I was so surprised, and of course pleased, that it was handled that afternoon. The temperature that day was 105. Thanks
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By Paul E. on 08/06/18
They were at the house 15 minutes after I called. Tech discovered issue quickly explained it to me clearly and had the repairs completed within 30 minutes of arriving

By Diana Q. on 08/03/18
I received prompt response even though they were busy and I much appreciate that I've been a long time customer and will continue.

By Steven L. on 07/10/18
From the initial call to the service man coming over. They all went above and beyond. Awesome job. Thank you so very much.

By Richard E. on 07/10/18
Very courteous and professional

By Ronald H. on 07/09/18
We had company so I didn't pay much attention. I assume he did everything correctly.

By Judy r. on 07/09/18
The young man that serviced my unit was polite and went straight to work on my system. He seemed knowledgable and to know what he was doing. I didn’t catch his name . Thanks

By Clay C. on 07/09/18
Great service from start to finish. Always puts the customer first!!!

By Vernon G. on 06/13/18
The young man who performed the service was through, respectful, and efficient.

By Sarah E. on 05/09/18
very nice people to work with.

By tom p. on 05/04/18
tomas did a good job for us scheduling always makes me pull my hair out

By Bob B. on 04/30/18
I talked to Natalie to get set up for a maintenance call on my heater-ac unit. She was very nice to talk to and answered all my questions. The tech that came to my house named Thomas was professional but also easy to talk to and again answered my questions. Overall...
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I talked to Natalie to get set up for a maintenance call on my heater-ac unit. She was very nice to talk to and answered all my questions. The tech that came to my house named Thomas was professional but also easy to talk to and again answered my questions. Overall a good experience with B & D.
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By Stephanie W. on 04/26/18
Natalie and all the staff at B&D are great. The give tip notch services.

By mark on 04/19/18
good better best. excellent all around. bravo.

By Mullen, R. on 04/15/18
Justin???? Very knowledgeable, customer service, polite, efficient, courteous.

By Larry A. on 04/15/18
Technician was knowledgeable, professional and on time. All issues my AC unit had were addressed and I got what I felt was decent advice for possible issues that could arise in the future.
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928-428-2550

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B D Air Conditioning Team
Rating:
88 total reviews!
Natalie M
Customer Service Rep.
Rating:
(12 total reviews)
tannis p
Customer Service Rep.
Rating:
(12 total reviews)
sally m
Customer Service Rep.
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period B D Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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