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757-464-2934
By Candace R. on 09/12/19
Atomic Plumbing is the best in town! Justin R. and Sean D. were very pleasant to work with. The employees are extremely knowledgeable and fixed my plumbing issue in a jiffy. They are prompt and thorough. These guys are definitely the experts in their field. I highly recommend!

By K J. on 09/09/19
my water heater was replaced 9-9-19 by Justin and Zach. they called prior to coming. They were clean, professional. I would recommend. I liked being able to get this taken care of in a timely manner.

By Brittany B. on 09/09/19
Justin was very helpful. He gave me great insight on what the problem was and how to fix the problem with my drains in the future. His co-partner Zach was also very helpful. They both educated me on what I can do in the future to prevent my drains from clogging.

By Dennis H. on 09/06/19
Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident...
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Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident, experienced, and clean mechanic. He was timely for both the initial appointment and installation appointment. I believe that changing the elevation of the hot water heater was an unnecessary expense. The pipe runs and exterior vent on the siding of the house look very good and the hot water heater functions to expectations. Ryan D.'s temperature setting seems ideal. The receipt for services does not break down material, labor, permitting. I do like the 10 year warranty on material and labor although the copy of the warranty sent did not arrive. Ryan D. cleaned up after himself, communicated well, and addressed my concerns promptly. It was a quick turn around from phone call to estimate to installation, which is particularly notable since the installation was done on the Friday after Independence Day. UPDATE: Terrific customer service, not mentioned previously, is worth noting as Beverly contacted me about the above. An inspection is in the works. The city allows up to six months for the site survey. I removed the comment that was contrary to that policy. The operations manager has been contacted about the change to the placement of the heater. Beverly knows that the warranty paperwork and welcome letter had been sent. My wife recalls seeing it in the USPS app, but not in our mailbox. It is to be sent via email this week.
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By Bill & S. on 09/04/19
I called Atomic Plumbing to do preventive maintenance (snaking 2 toilet drains) because so many in our building have used them and highly recommended them. Justin D. and Trey were our technicians. Both were excellent: neat. clean, professional, knowledgeable and th...
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I called Atomic Plumbing to do preventive maintenance (snaking 2 toilet drains) because so many in our building have used them and highly recommended them. Justin D. and Trey were our technicians. Both were excellent: neat. clean, professional, knowledgeable and thorough. We will ask for them again the next time we need plumbing services. Great guys and great customer service!!!
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By Jen A. on 09/04/19
My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the ne...
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My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the next day with multiple time slots to choose from. A few hours later someone else called to confirm everything and get a bit more details. The next day Ryan D. showed up on time and had everything he needed to do the job in his truck. He was polite and friendly, explained everything clearly, and was done in less than an hour. Of course this was quite a bit more expensive than what I would have paid through my warranty but other than that I am 100% satisfied and happy. I would highly recommend Atomic Plumbing!
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By Cindy & Brenna C. on 08/28/19
My mom has been calling Atomic Plumbing for over 20 years! We have never had a bad experience with them! They replaced our water heater 14 years ago, and Jim M. replaced it with a new one today! They are so good to us and our dogs! We have two large dogs and every ...
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My mom has been calling Atomic Plumbing for over 20 years! We have never had a bad experience with them! They replaced our water heater 14 years ago, and Jim M. replaced it with a new one today! They are so good to us and our dogs! We have two large dogs and every time Jim has to come by they love it! Thank you so much!
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By Susan E. on 08/26/19
JUSTIN DUKE AND HIS ASSISTANT ZACH WERE INSTANTLY PROFESSIONAL, AND WELL VERSED IN WHAT NEEDED TO HAPPEN TODAY. THEY KNEW WHAT THEY WERE DOING AND THEY FOLLOWED THROUGH TO THE VERY END. THEY EVEN CLEANED UP AFTER THEY WERE FINISHED. JUSTIN WAS AMAZING. ZACH AS WELL...
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JUSTIN DUKE AND HIS ASSISTANT ZACH WERE INSTANTLY PROFESSIONAL, AND WELL VERSED IN WHAT NEEDED TO HAPPEN TODAY. THEY KNEW WHAT THEY WERE DOING AND THEY FOLLOWED THROUGH TO THE VERY END. THEY EVEN CLEANED UP AFTER THEY WERE FINISHED. JUSTIN WAS AMAZING. ZACH AS WELL SEEMED TO BE A VERY KNOWLEDGEABLE APPRENTICE !
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By Bob B. on 08/23/19
We can highly recommend Atomic Plumbing based on the service we received the first time we called them in 2016 and also the service we received today. Justin Duke and Eric Jr his intern helper arrived within 30 minutes from the time we called and spoke with Tiffan...
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We can highly recommend Atomic Plumbing based on the service we received the first time we called them in 2016 and also the service we received today. Justin Duke and Eric Jr his intern helper arrived within 30 minutes from the time we called and spoke with Tiffany. Both were neatly dressed and friendly. Both had plastic booties covering their shoes to protect the floors. They diagnosed the problem that was causing the water leak under the kitchen sink; they explained it to us and what they could do to the faucet to solve the problem, or we could wait for a new faucet assembly from the factory. They then asked what we would prefer to do. We told them to go ahead with the repair. They had the part they needed on their truck and completed the work in a short amount time. We will definitely call Atomic Plumbing again when we need quality plumbing repairs in a hurry. Bob and Joanie Bremner 8-21-19
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By Sheri-anna H. on 08/22/19
The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the out...
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The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the outside (it was in garage). I would use them again.
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By greg m. on 08/22/19
Justin showed up right on time and made sure that our new garbage disposal was installed correctly. He is both personable and professional. Typical great service from this company.

By Mike S. on 08/21/19
Justin D and Ryan S came out same day called and explained the problem and what needed to be done . Very courteous and performed the repair quickly. Would definitely recommend Atomic to anyone and this was the second time I had them over.

By Gordon P. on 08/20/19
Justin R was very helpful suggesting preventative measures to help keep our drains cleaner. Quick response time and good service.

By Larry A. on 08/18/19
We had a drain plug that occurred of course on a Saturday. Atomic was very accommodating and sent Randy out within a few hours. He was courteous and very professional. The problem was taken care of in a professional manner. Area was left clean. I would recommend At...
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We had a drain plug that occurred of course on a Saturday. Atomic was very accommodating and sent Randy out within a few hours. He was courteous and very professional. The problem was taken care of in a professional manner. Area was left clean. I would recommend Atomic Plumbing for your plumbing needs.
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By Terry F. on 08/16/19
I am not able to retract a previous review...caught Randy on a bad day...EVERYONE at Atomic was amazing in taking care of my problem and making me very happy!!!

By Keshawn S. on 08/14/19
Randy C was fast and reliable. He answered all my questions and is quite a professional. He represents your company well!

By Terry F. on 08/12/19
I have used Atomic for many years...just had Sean come out to my house and he is AWESOME-so knowledgeable AND personable.

By Terry F. on 08/12/19
Sean is a rock star...loved Atomic already...Sean is now my favorite Technician...he had a trainee named John who is also great and is learning from the best!

By Rod G. on 08/10/19
Best service ever. Sean D. and teammate were highly competent, offered fair and transparent job price up front, efficiently fixed 2 major problems, tested their work and left my house looking cleaner and drier. They dug up a cut-out I didn’t even know I had, repl...
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Best service ever. Sean D. and teammate were highly competent, offered fair and transparent job price up front, efficiently fixed 2 major problems, tested their work and left my house looking cleaner and drier. They dug up a cut-out I didn’t even know I had, replaced a bad strainer assembly, and created a quick release should I need to directly access my piping under the sink. My ‘go-to’ plumbers from now forever. Thanks!
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By Brenda B. on 08/08/19
Very good service!
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CALL TO SCHEDULE
757-464-2934

Select any employee to see all their reviews.

Ryan D
4 Years
Rating:
400 total reviews!
Jim M
10 Years
Rating:
253 total reviews!
Deanna D
Customer Service Rep.
13 Years
Rating:
(51 total reviews)
Tiffany H
Customer Service Rep.
11 Years
Rating:
(24 total reviews)
Sean D
4 Years
Rating:
(234 total reviews)
Randy C
25 Years
Rating:
(207 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Atomic Plumbing & Drain Cleaning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Atomic Plumbing & Drain Cleaning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
757-464-2934
Ryan D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
400 total reviews
Ryan is a Master Plumber and offers more than 13 years of plumbing experience. He has three kids and enjoys watching them play “travel ball”, which is an adventure all in itself. In his spare time he enjoys spending time with his family, golf, and fishing.
By Dennis H. on 09/06/19
Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident...
(View More)
Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident, experienced, and clean mechanic. He was timely for both the initial appointment and installation appointment. I believe that changing the elevation of the hot water heater was an unnecessary expense. The pipe runs and exterior vent on the siding of the house look very good and the hot water heater functions to expectations. Ryan D.'s temperature setting seems ideal. The receipt for services does not break down material, labor, permitting. I do like the 10 year warranty on material and labor although the copy of the warranty sent did not arrive. Ryan D. cleaned up after himself, communicated well, and addressed my concerns promptly. It was a quick turn around from phone call to estimate to installation, which is particularly notable since the installation was done on the Friday after Independence Day. UPDATE: Terrific customer service, not mentioned previously, is worth noting as Beverly contacted me about the above. An inspection is in the works. The city allows up to six months for the site survey. I removed the comment that was contrary to that policy. The operations manager has been contacted about the change to the placement of the heater. Beverly knows that the warranty paperwork and welcome letter had been sent. My wife recalls seeing it in the USPS app, but not in our mailbox. It is to be sent via email this week.
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By Jen A. on 09/04/19
My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the ne...
(View More)
My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the next day with multiple time slots to choose from. A few hours later someone else called to confirm everything and get a bit more details. The next day Ryan D. showed up on time and had everything he needed to do the job in his truck. He was polite and friendly, explained everything clearly, and was done in less than an hour. Of course this was quite a bit more expensive than what I would have paid through my warranty but other than that I am 100% satisfied and happy. I would highly recommend Atomic Plumbing!
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By Sheri-anna H. on 08/22/19
The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the out...
(View More)
The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the outside (it was in garage). I would use them again.
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By Patti L. on 07/22/19
Atomic Plumbing had someone out to my house fairly quickly, within a couple of hours. I got emails and a phone call telling me they were on their way. Ryan D was very professional and friendly as he explained the quote to me after he had assessed the situation. Wit...
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Atomic Plumbing had someone out to my house fairly quickly, within a couple of hours. I got emails and a phone call telling me they were on their way. Ryan D was very professional and friendly as he explained the quote to me after he had assessed the situation. Within a few more minutes a second employee arrived with all the parts and pieces needed to complete the job and it was all completed to my satisfaction in a timely matter. The 10% off for Over 55 discount was a nice surprise and really appreciated! Would definitely recommend Atomic to anyone needing a plumber. Originally decided to call Atomic based on recommendations i saw on nextdoor.com
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By Patti L. on 07/22/19
Atomic Plumbing had someone out to my house fairly quickly, within a couple of hours. I got emails and a phone call telling me they were on their way. Ryan D was very professional and friendly as he explained the quote to me after he had assessed the situation. Wit...
(View More)
Atomic Plumbing had someone out to my house fairly quickly, within a couple of hours. I got emails and a phone call telling me they were on their way. Ryan D was very professional and friendly as he explained the quote to me after he had assessed the situation. Within a few more minutes a second employee arrived with all the parts and pieces needed to complete the job and it was all completed to my satisfaction in a timely matter. The 10% off for Over 55 discount was a nice surprise and really appreciated! Would definitely recommend Atomic to anyone needing a plumber. Originally decided to call Atomic based on recommendations i saw on nextdoor.com
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By Heidi L. on 07/19/19
Ryan D and David worked together replacing part of a drainage pipe in my slab foundation. Ryan explained and discussed the whole process and answered all of my questions. They started the job immediately and finished as discussed within the time frame, with every...
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Ryan D and David worked together replacing part of a drainage pipe in my slab foundation. Ryan explained and discussed the whole process and answered all of my questions. They started the job immediately and finished as discussed within the time frame, with everything cleaned up. I will definitely be calling Atomic for any of my future needs. Heidi
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By Teresa G. on 07/15/19
Ryan D and later Scott P came out today for a plumbing issue . Ryan explained and reviewed everything with us. Then proceeded to start a lengthy repair. He worked tirelessly in 90 degree heat and humidity. Remained cheerful and professional the entire time. Definit...
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Ryan D and later Scott P came out today for a plumbing issue . Ryan explained and reviewed everything with us. Then proceeded to start a lengthy repair. He worked tirelessly in 90 degree heat and humidity. Remained cheerful and professional the entire time. Definitely an asset to your company.
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By Mike M. on 07/12/19
Ryan came to are home to replace the hot water heater in the attic and it was a hot day. He never complained was very professional and took the time to bring everything up to code. You could tell he enjoys what he is doing. I would use Ryan in my home again and wou...
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Ryan came to are home to replace the hot water heater in the attic and it was a hot day. He never complained was very professional and took the time to bring everything up to code. You could tell he enjoys what he is doing. I would use Ryan in my home again and would recommend him to everyone.
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By JOHNNY L. on 07/08/19
Ryan and his assistant David were very professional they cam in looked athe job gave me a prompt estimate explained what was required worked very diligently opened my slab removed the bad pipe installed new pipe filled in and concreted the opening cleaned up and ...
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Ryan and his assistant David were very professional they cam in looked athe job gave me a prompt estimate explained what was required worked very diligently opened my slab removed the bad pipe installed new pipe filled in and concreted the opening cleaned up and left you could not tell messy work went on except for the fresh concrete I highly recommend Atomic Plumbing and Ryan and David Ito all my friends JOB WELL DONE !!!!!!!
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By Laurence B. on 07/07/19
Ryan D was very knowledgeable and had all the right tools to figure out the issue and fix it. Would hire again without question.

By Dennis Wheeler S. on 07/04/19
Atomic Plumbing did an excellent job. The crew that came to my residence was awesome, they were very efficient. They were Ryan & Zach. I would Recommend Atomic Plumbing to everyone. I will call Atomic Plumbing for any problems in the future for sure.

By Dennis Wheeler S. on 07/03/19
Ryan D and his assistant did an excellent Job, they were very courteous. They kept the job clean and neat. Ryan's assistant was Zach, they made a good team! I will always call Atomic Plumbing for any work in the future. Thank You!

By William D. on 06/28/19
I recently had Atomic Plumbing and drain cleaning services to come into my home to replace bath tub fixtures in my quest bathroom. Plummer’s Justin Duke Ryan S. did an excellent job in replacing the fixtures and piping relevant to the fixtures. They were professi...
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I recently had Atomic Plumbing and drain cleaning services to come into my home to replace bath tub fixtures in my quest bathroom. Plummer’s Justin Duke Ryan S. did an excellent job in replacing the fixtures and piping relevant to the fixtures. They were professional throughout the process. Kept me informed of their progress, and after completion of the job, the bathroom was as clean as when they began. This is Justin’s second visit to my home and I would fully recommend Justin for any plubming work needed.
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By James T. on 06/15/19
The best!

By James T. on 06/14/19
Ryan did a great job "rebuilding" the toilets in our home. He was on time, very professional and courteous. Highly recommend Ryan!

By Mark D. on 06/10/19
Terrific service! Not only did Ryan bail me - quite literally - out of a flooded bathroom on a Sunday, but he left the place looking spotless. Courteous, helpful, friendly, above all extremely skilled - a 5-star rating is the least I can give him! Atomic Plumbing ...
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Terrific service! Not only did Ryan bail me - quite literally - out of a flooded bathroom on a Sunday, but he left the place looking spotless. Courteous, helpful, friendly, above all extremely skilled - a 5-star rating is the least I can give him! Atomic Plumbing is most highly recommended, and Ryan in particular. Excellent!
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By Rayven W. on 06/06/19
Very fast same day response and fix for my water heater. Technician Ryan ** was great, very personable and knowledgeable. Great overall customer service.

By Lynn R. on 05/25/19
5 stars

By Margaret C. on 05/03/19
Reasonable prices and fast service. No hidden fees very honest and up front.

By Margaret C. on 05/02/19
Ryan was very friendly and helpful. He explained everything up front and the cost. He did a great job. I will call him again in the future.
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