CALL TO SCHEDULE
757-464-2934
By Kayla T. on 09/18/19
Jim was very professional and nice, walked me through everything he was doing. I really appreciated his business. I definatly would have him come back to fix anything pluming related again.. thank you so much

By Candace R. on 09/12/19
Atomic Plumbing is the best in town! Justin R. and Sean D. were very pleasant to work with. The employees are extremely knowledgeable and fixed my plumbing issue in a jiffy. They are prompt and thorough. These guys are definitely the experts in their field. I highly recommend!

By K J. on 09/09/19
my water heater was replaced 9-9-19 by Justin and Zach. they called prior to coming. They were clean, professional. I would recommend. I liked being able to get this taken care of in a timely manner.

By Brittany B. on 09/09/19
Justin was very helpful. He gave me great insight on what the problem was and how to fix the problem with my drains in the future. His co-partner Zach was also very helpful. They both educated me on what I can do in the future to prevent my drains from clogging.

By Dennis H. on 09/06/19
Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident...
(View More)
Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident, experienced, and clean mechanic. He was timely for both the initial appointment and installation appointment. I believe that changing the elevation of the hot water heater was an unnecessary expense. The pipe runs and exterior vent on the siding of the house look very good and the hot water heater functions to expectations. Ryan D.'s temperature setting seems ideal. The receipt for services does not break down material, labor, permitting. I do like the 10 year warranty on material and labor although the copy of the warranty sent did not arrive. Ryan D. cleaned up after himself, communicated well, and addressed my concerns promptly. It was a quick turn around from phone call to estimate to installation, which is particularly notable since the installation was done on the Friday after Independence Day. UPDATE: Terrific customer service, not mentioned previously, is worth noting as Beverly contacted me about the above. An inspection is in the works. The city allows up to six months for the site survey. I removed the comment that was contrary to that policy. The operations manager has been contacted about the change to the placement of the heater. Beverly knows that the warranty paperwork and welcome letter had been sent. My wife recalls seeing it in the USPS app, but not in our mailbox. It is to be sent via email this week.
(View Less)

By Bill & S. on 09/04/19
I called Atomic Plumbing to do preventive maintenance (snaking 2 toilet drains) because so many in our building have used them and highly recommended them. Justin D. and Trey were our technicians. Both were excellent: neat. clean, professional, knowledgeable and th...
(View More)
I called Atomic Plumbing to do preventive maintenance (snaking 2 toilet drains) because so many in our building have used them and highly recommended them. Justin D. and Trey were our technicians. Both were excellent: neat. clean, professional, knowledgeable and thorough. We will ask for them again the next time we need plumbing services. Great guys and great customer service!!!
(View Less)

By Jen A. on 09/04/19
My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the ne...
(View More)
My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the next day with multiple time slots to choose from. A few hours later someone else called to confirm everything and get a bit more details. The next day Ryan D. showed up on time and had everything he needed to do the job in his truck. He was polite and friendly, explained everything clearly, and was done in less than an hour. Of course this was quite a bit more expensive than what I would have paid through my warranty but other than that I am 100% satisfied and happy. I would highly recommend Atomic Plumbing!
(View Less)

By Cindy & Brenna C. on 08/28/19
My mom has been calling Atomic Plumbing for over 20 years! We have never had a bad experience with them! They replaced our water heater 14 years ago, and Jim M. replaced it with a new one today! They are so good to us and our dogs! We have two large dogs and every ...
(View More)
My mom has been calling Atomic Plumbing for over 20 years! We have never had a bad experience with them! They replaced our water heater 14 years ago, and Jim M. replaced it with a new one today! They are so good to us and our dogs! We have two large dogs and every time Jim has to come by they love it! Thank you so much!
(View Less)

By Susan E. on 08/26/19
JUSTIN DUKE AND HIS ASSISTANT ZACH WERE INSTANTLY PROFESSIONAL, AND WELL VERSED IN WHAT NEEDED TO HAPPEN TODAY. THEY KNEW WHAT THEY WERE DOING AND THEY FOLLOWED THROUGH TO THE VERY END. THEY EVEN CLEANED UP AFTER THEY WERE FINISHED. JUSTIN WAS AMAZING. ZACH AS WELL...
(View More)
JUSTIN DUKE AND HIS ASSISTANT ZACH WERE INSTANTLY PROFESSIONAL, AND WELL VERSED IN WHAT NEEDED TO HAPPEN TODAY. THEY KNEW WHAT THEY WERE DOING AND THEY FOLLOWED THROUGH TO THE VERY END. THEY EVEN CLEANED UP AFTER THEY WERE FINISHED. JUSTIN WAS AMAZING. ZACH AS WELL SEEMED TO BE A VERY KNOWLEDGEABLE APPRENTICE !
(View Less)

By Bob B. on 08/23/19
We can highly recommend Atomic Plumbing based on the service we received the first time we called them in 2016 and also the service we received today. Justin Duke and Eric Jr his intern helper arrived within 30 minutes from the time we called and spoke with Tiffan...
(View More)
We can highly recommend Atomic Plumbing based on the service we received the first time we called them in 2016 and also the service we received today. Justin Duke and Eric Jr his intern helper arrived within 30 minutes from the time we called and spoke with Tiffany. Both were neatly dressed and friendly. Both had plastic booties covering their shoes to protect the floors. They diagnosed the problem that was causing the water leak under the kitchen sink; they explained it to us and what they could do to the faucet to solve the problem, or we could wait for a new faucet assembly from the factory. They then asked what we would prefer to do. We told them to go ahead with the repair. They had the part they needed on their truck and completed the work in a short amount time. We will definitely call Atomic Plumbing again when we need quality plumbing repairs in a hurry. Bob and Joanie Bremner 8-21-19
(View Less)

By Sheri-anna H. on 08/22/19
The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the out...
(View More)
The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the outside (it was in garage). I would use them again.
(View Less)

By greg m. on 08/22/19
Justin showed up right on time and made sure that our new garbage disposal was installed correctly. He is both personable and professional. Typical great service from this company.

By Mike S. on 08/21/19
Justin D and Ryan S came out same day called and explained the problem and what needed to be done . Very courteous and performed the repair quickly. Would definitely recommend Atomic to anyone and this was the second time I had them over.

By Gordon P. on 08/20/19
Justin R was very helpful suggesting preventative measures to help keep our drains cleaner. Quick response time and good service.

By Larry A. on 08/18/19
We had a drain plug that occurred of course on a Saturday. Atomic was very accommodating and sent Randy out within a few hours. He was courteous and very professional. The problem was taken care of in a professional manner. Area was left clean. I would recommend At...
(View More)
We had a drain plug that occurred of course on a Saturday. Atomic was very accommodating and sent Randy out within a few hours. He was courteous and very professional. The problem was taken care of in a professional manner. Area was left clean. I would recommend Atomic Plumbing for your plumbing needs.
(View Less)

By Terry F. on 08/16/19
I am not able to retract a previous review...caught Randy on a bad day...EVERYONE at Atomic was amazing in taking care of my problem and making me very happy!!!

By Keshawn S. on 08/14/19
Randy C was fast and reliable. He answered all my questions and is quite a professional. He represents your company well!

By Terry F. on 08/12/19
I have used Atomic for many years...just had Sean come out to my house and he is AWESOME-so knowledgeable AND personable.

By Terry F. on 08/12/19
Sean is a rock star...loved Atomic already...Sean is now my favorite Technician...he had a trainee named John who is also great and is learning from the best!

By Rod G. on 08/10/19
Best service ever. Sean D. and teammate were highly competent, offered fair and transparent job price up front, efficiently fixed 2 major problems, tested their work and left my house looking cleaner and drier. They dug up a cut-out I didn’t even know I had, repl...
(View More)
Best service ever. Sean D. and teammate were highly competent, offered fair and transparent job price up front, efficiently fixed 2 major problems, tested their work and left my house looking cleaner and drier. They dug up a cut-out I didn’t even know I had, replaced a bad strainer assembly, and created a quick release should I need to directly access my piping under the sink. My ‘go-to’ plumbers from now forever. Thanks!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
757-464-2934

Select any employee to see all their reviews.

Ryan D
4 Years
Rating:
400 total reviews!
Jim M
10 Years
Rating:
254 total reviews!
Deanna D
Customer Service Rep.
13 Years
Rating:
(51 total reviews)
Tiffany H
Customer Service Rep.
11 Years
Rating:
(24 total reviews)
Sean D
4 Years
Rating:
(234 total reviews)
Randy C
25 Years
Rating:
(207 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Atomic Plumbing & Drain Cleaning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
757-464-2934

Customer service is always a top priority at Atomic Plumbing & Drain Cleaning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
757-464-2934
Randy C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
207 total reviews
Randy has been with Atomic for over 25 years, enjoys working for such a top notch Company and making his customer's happy. He also enjoys spending quiet time in his off time.
By Larry A. on 08/18/19
We had a drain plug that occurred of course on a Saturday. Atomic was very accommodating and sent Randy out within a few hours. He was courteous and very professional. The problem was taken care of in a professional manner. Area was left clean. I would recommend At...
(View More)
We had a drain plug that occurred of course on a Saturday. Atomic was very accommodating and sent Randy out within a few hours. He was courteous and very professional. The problem was taken care of in a professional manner. Area was left clean. I would recommend Atomic Plumbing for your plumbing needs.
(View Less)

By Terry F. on 08/16/19
I am not able to retract a previous review...caught Randy on a bad day...EVERYONE at Atomic was amazing in taking care of my problem and making me very happy!!!

By Keshawn S. on 08/14/19
Randy C was fast and reliable. He answered all my questions and is quite a professional. He represents your company well!

By Bob r. on 07/09/19
Good job keep up the good work... you are the best

By William D. on 06/28/19
I recently had Atomic Plumbing and drain cleaning services to come into my home to replace bath tub fixtures in my quest bathroom. Plummer’s Justin Duke Ryan S. did an excellent job in replacing the fixtures and piping relevant to the fixtures. They were professi...
(View More)
I recently had Atomic Plumbing and drain cleaning services to come into my home to replace bath tub fixtures in my quest bathroom. Plummer’s Justin Duke Ryan S. did an excellent job in replacing the fixtures and piping relevant to the fixtures. They were professional throughout the process. Kept me informed of their progress, and after completion of the job, the bathroom was as clean as when they began. This is Justin’s second visit to my home and I would fully recommend Justin for any plubming work needed.
(View Less)

By Kristen H. on 06/14/19
Atomic plumbing and drain cleaning is a very reliable and customer friendly company. I needed my garbage disposal replaced and they sent their technician of 26 years out to help. Randy was very knowledgeable and friendly!! He did a great job and left a lasting imp...
(View More)
Atomic plumbing and drain cleaning is a very reliable and customer friendly company. I needed my garbage disposal replaced and they sent their technician of 26 years out to help. Randy was very knowledgeable and friendly!! He did a great job and left a lasting impression on my roommate's and I to definitely use this company ( and Randy upon request ) for our future plumbing needs! Thanks Atomic and Randy for your outstanding customer service and experience.
(View Less)

By Alice L. on 01/04/19
Randy and Tim were very helpful and fully explained everything and answered my questions and made suggestions to help with future problems. They also cleaned up after themselves and were very polite.

By Andrew L. on 12/14/18
Was able to get same day service. Randy was fast, clean and thorough. He left it in better shape than it was originally. Price was reasonable for an emergency call.

By GAYLE W. on 10/18/18
Randy ** and Ryan ** arrived at my home eager to assist me. They were very informative, respectful and polite. They worked hard and was great together as a team, putting 110% effort to get my drains cleaned and working. You never know what to expect when it comes t...
(View More)
Randy ** and Ryan ** arrived at my home eager to assist me. They were very informative, respectful and polite. They worked hard and was great together as a team, putting 110% effort to get my drains cleaned and working. You never know what to expect when it comes to plumbing and I have used plenty other companies. I feel we got it right this time. Thank you from the customer service reps to the technicians. I highly recommend Atomic and will to my friends.
(View Less)

By David G R. on 10/02/18
Atomic Plumbing, Randy C. and his TEAM come within 2 hours to fix the problem and preformed a excellent job. They were friendly, courteous and explained the problem and how to solve it on detail. They paid attention to details and took there time to do the job co...
(View More)
Atomic Plumbing, Randy C. and his TEAM come within 2 hours to fix the problem and preformed a excellent job. They were friendly, courteous and explained the problem and how to solve it on detail. They paid attention to details and took there time to do the job correctly. I would call Atomic Plumbing again. GREAT JOB Randy and TEAM
(View Less)

By John S. on 08/27/18
Randy arrived on time, was very knowledgeable, cleaned up well after unblocking my drain and was helpful and interesting to talk to. All in all, a five star job

By John H. on 08/23/18
Atomic Plumbing went out of their way to quickly schedule a hot water heater replacement. They were very helpful during price discussions as well. Randy ** provided excellent work. He was professional, courteous and patient. The quality of Randy's work was some of ...
(View More)
Atomic Plumbing went out of their way to quickly schedule a hot water heater replacement. They were very helpful during price discussions as well. Randy ** provided excellent work. He was professional, courteous and patient. The quality of Randy's work was some of the best plumbing work done for me over the last 35 years. Randy really impressed me. I have used Atomic Plumbing before and they provided excellent service as always.
(View Less)

By Julie C. on 08/22/18
Randy was professional and courteous. Found and corrected the issue right away. OUTSTANDING CUSTOMER SERVICE. I will recommend Atomic to all of my friends.

By Julie C. on 08/22/18
Randy was professional and courteous. Found and corrected the issue right away. OUTSTANDING CUSTOMER SERVICE. I will recommend Atomic to all of my friends.

By Annalee G. on 08/16/18
Great service, I would recommend!

By Carol M. on 07/24/18
I have never had a plumber respond so quickly and efficiently. Both the office staff and technicians were friendly and professional. Our situation was not an emergency, but the techs arrived within a few hours after I called on a Monday morning. Our technician, Ran...
(View More)
I have never had a plumber respond so quickly and efficiently. Both the office staff and technicians were friendly and professional. Our situation was not an emergency, but the techs arrived within a few hours after I called on a Monday morning. Our technician, Randy C, assessed the problem quickly and was very knowledgeable. Thank you, Atomic Plumbing!
(View Less)

By Carol M. on 07/23/18
We called Atomic Plumbing on Monday am and they arrived within a few hours on the same day. Our technician, Randy, and assistant tech were friendly, efficient and knowledgeable. Our drain is now unclogged at a reasonable price and is draining faster than when we fi...
(View More)
We called Atomic Plumbing on Monday am and they arrived within a few hours on the same day. Our technician, Randy, and assistant tech were friendly, efficient and knowledgeable. Our drain is now unclogged at a reasonable price and is draining faster than when we first moved into this house two years ago. Thank you, Atomic Plumbing!
(View Less)

By Jonathan W. on 07/02/18
Randy did what most plumbers (in my experience) have real difficulty doing; he came to the job promptly, did the job quickly and efficiently, cleaned up after himself, and charged me the exact price that he quoted. Will use again.

By Stephen L. on 06/29/18
Just great service all the way around. Although I did not have an emergency, I was surprised by how soon someone could come and do the repair. Fast, friendly service!

By Stephen L. on 06/28/18
Getting on the schedule was fast. Randy came and did a great job and helped me understand what the problem actually was.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.