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By Ed S. on 12/12/17

By Penny T. on 12/11/17
Ross Galley of Ashton Service Group did a good and very thorough job of the maintenance of my furnace. Highly recommend Ashton Service Group for its expertise in this field.

By Sondra B. on 12/10/17
Ashton is part of my "go-to" group. From simple to less-than-simple jobs...it's always done. Dave M.: so knowledgeable and easy to communicate with. Explains what needs to be done clearly and concisely. Such a nice man --- he deserves lots and lots of applause as d...
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Ashton is part of my "go-to" group. From simple to less-than-simple jobs...it's always done. Dave M.: so knowledgeable and easy to communicate with. Explains what needs to be done clearly and concisely. Such a nice man --- he deserves lots and lots of applause as do all of the other technicians who have responded to my calls. Arlene is such a gem! Up beat, helpful and entirely customer focused.
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By Dave H. on 12/08/17
We have used Ashton Service Group for several HVAC and plumbing related projects in our********** home. We've always found their service people to be courteous, professional and knowledgeable. We appreciate working with Ashton as they arrive when scheduled and comp...
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We have used Ashton Service Group for several HVAC and plumbing related projects in our********** home. We've always found their service people to be courteous, professional and knowledgeable. We appreciate working with Ashton as they arrive when scheduled and complete the work on time.
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By John H. on 12/07/17
WE REQUESTED A QUOTE TO REPLACE OUR FURNACE AND THEY RESPONDED PROMPTLY. THE FELLOW THEY SENT OUR WAS VERY PERSONABLE AND EXPLAINED EVERYTHING VERY WELL. I AM A SALESMAN AND VERY GOOD AT SEEING DECEPTION AND POOR KNOWLEDGE. THIS FELLOW WAS RIGHT ON THE BALL AND EXT...
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WE REQUESTED A QUOTE TO REPLACE OUR FURNACE AND THEY RESPONDED PROMPTLY. THE FELLOW THEY SENT OUR WAS VERY PERSONABLE AND EXPLAINED EVERYTHING VERY WELL. I AM A SALESMAN AND VERY GOOD AT SEEING DECEPTION AND POOR KNOWLEDGE. THIS FELLOW WAS RIGHT ON THE BALL AND EXTREMELY PERSONABLE AND KNOWLEDGABLE!!
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By Esther B. on 12/06/17
Today, Benny D. arrived from Ashton Service Group, to service my boiler. He was efficient and took the time to explain the issues he found. I am always satisfied beyond expectation whenever I have Ashton's employees attend to my plumbing and heating needs. I will ...
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Today, Benny D. arrived from Ashton Service Group, to service my boiler. He was efficient and took the time to explain the issues he found. I am always satisfied beyond expectation whenever I have Ashton's employees attend to my plumbing and heating needs. I will continue to rely on Ashton. Sincerely, Ms. Buchanan
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By Mansell H. on 12/06/17
Ming was very personable. Bent over backwards to help.

By Mansell H. on 12/06/17
Ming was very personable and thoughful of my health as well as my age.The best thing was that he was three hours earlier than was estimated.

By Paul A. on 12/06/17
(no comment)

By Bev p. on 12/06/17
Only thing frustrating was not getting an email receipt/invoice as I was told i would habe it within the day. It took a phone call to get it as I had to phone in and request one. Also there was no interpretation on the invoice as to what was completed aside from ...
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Only thing frustrating was not getting an email receipt/invoice as I was told i would habe it within the day. It took a phone call to get it as I had to phone in and request one. Also there was no interpretation on the invoice as to what was completed aside from a task . I am also still looking for an email address as Ashtonservicegroup.Com does not go through and there is nothing on the website. Very frustrated about this and I would like a breakdown on my invoice as to what was done. Please forward.
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By Henry W. on 12/05/17
Quality workmanship and done on time.

By Sara F. on 12/05/17
The technician Ming is both experienced and knowledgeable on the job he's doing. He has given us different options on replacing the gas valve for our furnace. He has also given us good advise if we need to replace it with a new one. Although the cost is not cheap,...
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The technician Ming is both experienced and knowledgeable on the job he's doing. He has given us different options on replacing the gas valve for our furnace. He has also given us good advise if we need to replace it with a new one. Although the cost is not cheap, I assumed it is pretty compatible with the other reputable companies.
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By Anna N. on 12/05/17
Very impressed with the service I received and they were very knowledgeable and helpful and polite. thank you.

By Shane P. on 12/04/17
This company is professional, which seems to be a rare commodity these days. You won't be disappointed, I had a good experience with them. There technicians have decades of experience, and take pride in their work. They probably aren't the cheapest, but it's worth...
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This company is professional, which seems to be a rare commodity these days. You won't be disappointed, I had a good experience with them. There technicians have decades of experience, and take pride in their work. They probably aren't the cheapest, but it's worth it to pay a bit of a premium, and have the job done right.
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By Lexa G. on 12/03/17
Mike was excellent, best service I have had from Ashton.

By Lexa G. on 12/03/17
Mike was excellent, thought he did a very thorough job, made a couple of recommendations which were helpful; because of the level of Mike’s service I will use Ashton when I need to replace my hot water tank, I would have used another company but thanks to Mike I will use Ashton.

By Sven Summer Jonathan L. on 12/01/17
We had some issues with scheduling, no shows, etc.

By Gerry B. on 12/01/17

By MJ C. on 11/30/17
I will never use your services again! Sorry but the price is the only reason why. 350$ to replace a part in the toilet tank that took 8 mins to change is ridiculous! And I do not have a gold toilet either! I did have a choice,paid but will never do that again. Thanks

By Sven Summer Jonathan L. on 11/30/17
Overall very happy with the lengthy and expensive multi-room AC retro-install. Ashton Service Group (ASG) isn't the most affordable company, but they sure stand behind their service and product. After a very thorough research and several quotes from the other compa...
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Overall very happy with the lengthy and expensive multi-room AC retro-install. Ashton Service Group (ASG) isn't the most affordable company, but they sure stand behind their service and product. After a very thorough research and several quotes from the other companies, we decided to proceed with the ASG, and mainly because of the people we had to deal with: Caryn, Jeff and Wes! Jeff is perfect for his job: super knowledgeable, open-minded and solution-driven, easy to talk to, punctual and respective of the client's needs. He had brought a lot of information (hard- and soft copies of details and images of the indoor and outdoor AC units) to our 1st meeting. He made the decision making easy for us, and explained the lengthy process of attaining the city licences and steps of the install with attention to details. It's important to mention that Jeff was always available for us when we needed anything. Wes was simply amazing at the 3-day install! As the install leader, he had the tasks set out for each day. The retro-install was pretty complicated with the install of the outdoor unit on the terrace and two units inside the condo. It had required a team of 3 people and an electrician on site, and with the specific directions where to install the inside units (which resulted of cutting 7 holes in total into the ceilings and walls). Work was done very professionally, with attention to specific details and Wes also helped deciding which condensation pump would work better for this particular project. Very happy with his performance and I hope to see him again performing the system maintenance in the future. Caryn was pivotal in comm and delegating the timelines and follow ups via phone. Five star ratings for the three above-mentioned people, and the team who supported Wes through the install!
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