Professional, prompt and exceptional customer service. Caryn was extremely helpful in booking the initial visit. Mitch was very professional and thorough in explaining the details of the proposed work. Once Mitch assessed the case, he clearly identified next steps and based on his findings offered different solutions. We lucked out, as his assessment and attention to detail brought the good news; only a small repair, and not the worst case scenario many others have prepared us for. Ashton Service Group, you have a professional and extremely knowledgeable staff member, keep this asset. Chelsea (and Daniel) Leonard, thanks for the recommendation.
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Dave M came to my place to look at a number of issues. He was extremely thorough and friendly throughout the entire process. He took the time to explain everything in details, and even cleaned up the area after the job. Dave is definitely a rock star!! Highly recommend Ashton if you have any plumbing issue.
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The Entire Staff we dealt with, for our new Tank Less Water Heater were very good and knew their stuff; your team not only did a professional job on the installation, leaving the work site clean, they took the time to explain the process and at the end showed us how to operate the equipment! I will certainly be using your services again and will recommend Ashton to my Family and Friends.
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Kevin and Ion were very courteous and helpful. They listened to me to understand the problem before addressing it. They gave good options for me to choose from without pressure and helped me understand the pros and cons of each option very patiently. They worked cheerfully to complete the job and left the place clean. A great team from Ashton. I am glad I called them again. They have not let me down. Highly recommended.
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Dave M. and Ion M. were professional, courteous and worked well as a team. I thought I had one leak under my kitchen sink but it turned out to be three, the faucet hose, the seal on the garburator and sink drain. They just got down to work and fixed the problems effectively. Thanks guys for a job well done!!
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Had a gas line run for a BBQ and the technicians, Dave and Ion, were knowledgeable, efficient and friendly. They came the next day after calling, Al in the office was excellent as well.. They aren't cheap, so had to give 4 instead of 5 stars due to the cost factor .. but one pays for speed and efficiency I guess. Would I use them again ? Yes most definitely.
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