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By Robert J Lascano on 05/03/19
Tony V. has been the best technician that has worked on our A/C unit. He was professional, courteous, and addressed all our concerns regarding our unit. Further, he provided recommendations on what needed to be done and places to purchase filters. He is by far the ...
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Tony V. has been the best technician that has worked on our A/C unit. He was professional, courteous, and addressed all our concerns regarding our unit. Further, he provided recommendations on what needed to be done and places to purchase filters. He is by far the best HVAC technician that Armstrong has sent to our home. Excellent employee!!
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By Virginia M. on 04/09/19
***** is extremely professional and very thorough. She is the best!!!!!

By David H. on 04/01/19
Very professional and knowledgeable.

By Jill N. on 03/28/19
The HVAC team of ***** and ****** was excellent. Skilled, knowledgeable, and most helpful. ***** and ****** went above the required maintenance visit answering questions and making certain that the system was properly serviced and also being so very pleasant and kind.

By Jim H. on 03/28/19
Jarod did a great job checking our furnace fan and fixing

By David on 03/13/19
I work at a hotel. We were experiencing what I would consider catastrophic plumbing issues. I called Armstrong Plumbing and explained the dilemma. It was less than an hour before there was someone on site addressing the issue. Then the representative from Armstrong...
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I work at a hotel. We were experiencing what I would consider catastrophic plumbing issues. I called Armstrong Plumbing and explained the dilemma. It was less than an hour before there was someone on site addressing the issue. Then the representative from Armstrong showed up. This issue took all day to resolve and by the time it was all said and done Armstrong and 2 other contractors were present. Armstrong took care of everything. The Armstrong representative was generous with his knowledge, did not leave until everything was repaired and came back the next day to follow up on the work that had been done. I am very happy with the service that we received and look forward to doing business With Armstrong Plumbing in the future.
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By Ann c. on 03/11/19
Chris came 3/6 to do our 6 month inspection and was fantastic she was through and very helpful. I would welcome her any time

By Nick B. on 03/01/19
(no comment)

By Amanda F. on 02/28/19
Josh Murphy was our technician. He first came out for a possible gas leak this past weekend. Very professional and had the answers to all of our questions. After finding no gas leak (thank goodness) we inquired about a water recirculation system that would help us ...
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Josh Murphy was our technician. He first came out for a possible gas leak this past weekend. Very professional and had the answers to all of our questions. After finding no gas leak (thank goodness) we inquired about a water recirculation system that would help us to get warm water quicker. We were told by a different plumbing company that there was nothing that could be done about it. When I asked Josh, he immediately gave me two options. Long story short, he just left and we now have almost instant warm water throughout the house! Thank you, Josh! We will be calling you for any and all plumbing needs in the future.
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By Kosanda C. on 02/18/19
Today Gabino arrived and addressed many of the plumbing issues we had. He was very thorough and clarified any questions we had. I definitely will use Armstrong Plumbing for any future plumbing needs.

By tami b. on 02/06/19
(no comment)

By Art C. on 02/01/19
Armstrong Mechanical has been our go-to for plumbing service, HVAC maintenance and installation, water heater replacement, and custom ducting for many years. We especially appreciate Stan ******** who has unplugged our kitchen sink on several occasions. Outstanding service!

By Linda Rothman on 01/30/19
This was Chris' second visit to our house. As usual, she was fantastic. I thoroughly trust her expertise and love how she is thorough, efficient, and friendly. Carlos was with her today, and he was equally great. We are the epitome of "Better Call Armstrong.!"

By Linda R. on 01/30/19
Chris and Carlos were wonderful. Chris has been here before and is very thorough, efficient, and friendly. She treats our system like it is her own, and I trust her judgment and expertise. We are dedicated "Better Call Armstrong" customers. Always, always, fantastic service!

By Matthew E. on 01/28/19
Stan provided excellent service. He was extremely knowledgeable, professional, and solved/explained the plumbing problem. He explained everything step by step to my wife and I, and was up front with everything he was doing before he did it. I would/will recommend ...
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Stan provided excellent service. He was extremely knowledgeable, professional, and solved/explained the plumbing problem. He explained everything step by step to my wife and I, and was up front with everything he was doing before he did it. I would/will recommend to anyone that ever needs a plumber.
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By Arleen F. on 01/24/19
The team was very, very helpful. They always conveyed the problems and what they were doing to put things in order. I felt confidant they would find the solution to my heating problem. And, without a doubt, they did. Thank you for being so kind and considerate ...
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The team was very, very helpful. They always conveyed the problems and what they were doing to put things in order. I felt confidant they would find the solution to my heating problem. And, without a doubt, they did. Thank you for being so kind and considerate in a very difficult situation they had to solve.
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By Jean S. on 01/14/19
Chris did a great job. Even when faced with a challenge she researched and resolved the issue

By Kay H. on 01/09/19
Chris is amazing. She shows how much she cares by always wearing her shoe covers and respecting my home She takes care of my heating and air conditioning system and even offered to help me when I was moving leaves from in front of the garage door. I recommend Chris to everyone.

By John B. on 12/19/18
He came, did what I needed, gave me advice, and then left. Very helpful and courteous

By Luther M. on 12/14/18
I couldn't have found a better company to take care of both of my problems. I'm do not live here in Lubbock so I was lost for information. I took a chance and pick the first name I googled. That was perfect. I will keep my paperwork so if I need a Plummer or electr...
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I couldn't have found a better company to take care of both of my problems. I'm do not live here in Lubbock so I was lost for information. I took a chance and pick the first name I googled. That was perfect. I will keep my paperwork so if I need a Plummer or electrician Armstrong we be my choice.
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(806) 747-4217

Select any employee to see all their reviews.

Chris M
Rating:
127 total reviews!
Stan W
36 Years
Rating:
42 total reviews!
Carlos M
6 Years
Rating:
(39 total reviews)
Colton H
1 Year
Rating:
(19 total reviews)
HVAC Team
Rating:
(18 total reviews)
Jarod H
16 Years
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Armstrong Plumbing, Air and Electric has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Armstrong Plumbing, Air and Electric. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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HVAC Team has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
18 total reviews
By Arleen F. on 01/24/19
The team was very, very helpful. They always conveyed the problems and what they were doing to put things in order. I felt confidant they would find the solution to my heating problem. And, without a doubt, they did. Thank you for being so kind and considerate ...
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The team was very, very helpful. They always conveyed the problems and what they were doing to put things in order. I felt confidant they would find the solution to my heating problem. And, without a doubt, they did. Thank you for being so kind and considerate in a very difficult situation they had to solve.
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By Michael G. on 07/31/18
Hunter came out here, got right on repairs and he was just very impressive. We truly appreciate you all as a company.

By Diana M. on 07/09/18
July 9, 2018 Robert and I hired Armstrong to install new heating and air equipment. We contacted the company solely because of their reputation for excellent quality of work; and, here are five reasons why we would hire them again: 1. Expert evaluation and HVAC de...
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July 9, 2018 Robert and I hired Armstrong to install new heating and air equipment. We contacted the company solely because of their reputation for excellent quality of work; and, here are five reasons why we would hire them again: 1. Expert evaluation and HVAC design: Robert Duncan, Armstrong’s HVAC professional, designed the system for a balanced supply and return, which means we now experience similar temperatures throughout each room. Mr. Duncan also considered the homes construction and my mold sensitivities. Therefore, his design altered the air pressures slightly positive to avoid possible contaminants from the crawlspace, which increased the quality of air. After the installation, I breathe better because of less inflammation in my sinuses. Robert Duncan took the needed time to work with our insurance company, which saved us thousands of dollars on the cost of the unit. Our old HVAC was contaminated after we experience a roof leak, and our insurance failed to address the interior water damage immediately. As a result, the water damage (now in the form of mold) irreversibly damaged the unit. Mr. Duncan communicated the details of the old unit’s structure to the insurance agent, which helped our adjuster determine coverage. 2. Workers installed the HVAC system according to specifications: The crew that installed our system followed the design specifications. In other words, the HVAC works as intended. 3. The employees communicated details: My husband and I asked the workers many questions about the installation, and every worker mindfully answered each question with no hesitation or attitude. Because the crew members took the time to help educate us about the installation, we can now discern the difference between a proper and not so proper installation. For this reason, we felt empowered to evaluate the installation ourselves. 4. The installers understood and valued the integrity of the connections: On the supply side (where the air comes out of the registers), crew members ensured that the duct connections were adequately air sealed, which means that we get the most efficiency out of the equipment, and our first lower monthly bill provided the needed support. On the return side (where the air goes back to the inside unit), the workers also ensured that the duct connections were adequately air sealed, which is observable through less dust throughout our home. The staff assured that the soldered connections inside and outside do not leak; therefore, the air temperature stays constant in our house. 5. Armstrong’s commitment: Within days of the installation, Lennox email us the equipment warranty certificate, which provided us with peace of mind that the equipment was registered correctly. Armstrong said that they would record the apparatus and they did, which shows that from the start of the project until the end of the project —Armstrong delivered.
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By Ted Hogan on 06/13/18
Always prompt, efficient, and easy to work with. True professionals.

By RobertThomas on 06/09/18
Jarod Hill was very attentive to our concerns . He is an excellent , courteous , and neat worker . All dispatch people and Robert ( sales) were all very courteous . I appericate the attention given our concerns ,and manner they were handled

By Shawn W. on 06/08/18
**** B. was the technician who came to perform a check up on my AC as per my maintenance agreement. He was very nice, quick and thorough. Thank you!

By Foy H. on 05/26/18
Bought a complete new Lennox system. They installed it in less than a day and on the day agreed to. They were here a few minutes before the appointment time, did their work thoroughly, and left no mess behind. All employees were courteous and helpful when asked que...
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Bought a complete new Lennox system. They installed it in less than a day and on the day agreed to. They were here a few minutes before the appointment time, did their work thoroughly, and left no mess behind. All employees were courteous and helpful when asked questions and were thorough when explaining how to operate the new system. Very pleased.
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By Samuel H. on 05/21/18
Great company. They made the purchase of my new unit, so easy!

By Angela E. on 05/12/18
I've been a Premium Plan member of Armstrong for 14 years. In that plan, you pay something like $120, and they come out twice a year. They check the heater in fall and the A/C in spring to make sure everything is in order before you fire them up. The plan also give...
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I've been a Premium Plan member of Armstrong for 14 years. In that plan, you pay something like $120, and they come out twice a year. They check the heater in fall and the A/C in spring to make sure everything is in order before you fire them up. The plan also gives you 10% off equipment purchases, which is not nothing when I had to replace my furnace on a house I bought. They're always polite and helpful, and I'm amazed at how quickly they manage to get to my house. I'll be using Armstrong as long as I'm in Lubbock.
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By Janet W. on 12/13/17
(no comment)

By Theodore G. on 09/18/17
***** M. serviced our A/C and Furnace today for the fall/winter season. She is a very knowledgeable service technician and a definite asset to Armstrong Mechanical. She is friendly, courteous, and a very enjoyable person to be around, as well as thorough in her work.

By Vicki O. on 09/13/17
Chris is very courteous,thorough, and knowledgeable about HVAC systems. We appreciate the service that we received, on 9/7/17.

By Doug P. on 06/29/17
**** and **** and the rest of the crew did everything they could to get my air back up and running. Many thanks guys

By Shannon T. on 05/08/17
Armstrong Mechanical provides expert service in a more than timely manner. Armstrong keeps our HVAC running at peak performance with their spring and fall service agreement. I highly recommend Armstrong Mechanical.

By Joyce o. on 04/30/17
I really don't want you to send anyone but Chris to service my unit. She is an excellent

By Arnold Bren S. on 04/24/17
Carlos did a great job and worked fast. Armstrong has a knack of hiring the best service tech in town.

By Robert T. on 03/14/17
(no comment)

By Chelsea E. on 01/26/17
I cannot say enough good things about Armstrong. They have done a LOT of work at my house. They did a new sewer line, new shower water lines, set new toilets, and just today a complete HVAC system. They were right in the middle of my estimates, but I got so much mo...
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I cannot say enough good things about Armstrong. They have done a LOT of work at my house. They did a new sewer line, new shower water lines, set new toilets, and just today a complete HVAC system. They were right in the middle of my estimates, but I got so much more bang for my bucks. My grandfather was a plumber for 40 years and "oversaw" what they did today. Every step of the way, he would come tell me how great of a job they were doing, and how these guys were the best he's ever seen. He shook every guys hand here today and said they did a very professional job and what great work they did. To a plumber from the "old school", you can take his word for it. Nothing here was done half way. They didn't like how the gas lines were run before, so they took them back to the wall and ran new cut offs and soldered everything brand new, AT NO EXTRA COST. These guys are the best in town. I researched for months from every major competitor in Lubbock. Lowery, BTAC, Comfort Masters, Phil Kerr... Those guys can't even TOUCH what Armstrong does. You can look no further and fully trust they have your best interest in mind.
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