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By Robert J Lascano on 05/03/19
Tony V. has been the best technician that has worked on our A/C unit. He was professional, courteous, and addressed all our concerns regarding our unit. Further, he provided recommendations on what needed to be done and places to purchase filters. He is by far the ...
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Tony V. has been the best technician that has worked on our A/C unit. He was professional, courteous, and addressed all our concerns regarding our unit. Further, he provided recommendations on what needed to be done and places to purchase filters. He is by far the best HVAC technician that Armstrong has sent to our home. Excellent employee!!
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By Virginia M. on 04/09/19
***** is extremely professional and very thorough. She is the best!!!!!

By David H. on 04/01/19
Very professional and knowledgeable.

By Jill N. on 03/28/19
The HVAC team of ***** and ****** was excellent. Skilled, knowledgeable, and most helpful. ***** and ****** went above the required maintenance visit answering questions and making certain that the system was properly serviced and also being so very pleasant and kind.

By Jim H. on 03/28/19
Jarod did a great job checking our furnace fan and fixing

By David on 03/13/19
I work at a hotel. We were experiencing what I would consider catastrophic plumbing issues. I called Armstrong Plumbing and explained the dilemma. It was less than an hour before there was someone on site addressing the issue. Then the representative from Armstrong...
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I work at a hotel. We were experiencing what I would consider catastrophic plumbing issues. I called Armstrong Plumbing and explained the dilemma. It was less than an hour before there was someone on site addressing the issue. Then the representative from Armstrong showed up. This issue took all day to resolve and by the time it was all said and done Armstrong and 2 other contractors were present. Armstrong took care of everything. The Armstrong representative was generous with his knowledge, did not leave until everything was repaired and came back the next day to follow up on the work that had been done. I am very happy with the service that we received and look forward to doing business With Armstrong Plumbing in the future.
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By Ann c. on 03/11/19
Chris came 3/6 to do our 6 month inspection and was fantastic she was through and very helpful. I would welcome her any time

By Nick B. on 03/01/19
(no comment)

By Amanda F. on 02/28/19
Josh Murphy was our technician. He first came out for a possible gas leak this past weekend. Very professional and had the answers to all of our questions. After finding no gas leak (thank goodness) we inquired about a water recirculation system that would help us ...
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Josh Murphy was our technician. He first came out for a possible gas leak this past weekend. Very professional and had the answers to all of our questions. After finding no gas leak (thank goodness) we inquired about a water recirculation system that would help us to get warm water quicker. We were told by a different plumbing company that there was nothing that could be done about it. When I asked Josh, he immediately gave me two options. Long story short, he just left and we now have almost instant warm water throughout the house! Thank you, Josh! We will be calling you for any and all plumbing needs in the future.
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By Kosanda C. on 02/18/19
Today Gabino arrived and addressed many of the plumbing issues we had. He was very thorough and clarified any questions we had. I definitely will use Armstrong Plumbing for any future plumbing needs.

By tami b. on 02/06/19
(no comment)

By Art C. on 02/01/19
Armstrong Mechanical has been our go-to for plumbing service, HVAC maintenance and installation, water heater replacement, and custom ducting for many years. We especially appreciate Stan ******** who has unplugged our kitchen sink on several occasions. Outstanding service!

By Linda Rothman on 01/30/19
This was Chris' second visit to our house. As usual, she was fantastic. I thoroughly trust her expertise and love how she is thorough, efficient, and friendly. Carlos was with her today, and he was equally great. We are the epitome of "Better Call Armstrong.!"

By Linda R. on 01/30/19
Chris and Carlos were wonderful. Chris has been here before and is very thorough, efficient, and friendly. She treats our system like it is her own, and I trust her judgment and expertise. We are dedicated "Better Call Armstrong" customers. Always, always, fantastic service!

By Matthew E. on 01/28/19
Stan provided excellent service. He was extremely knowledgeable, professional, and solved/explained the plumbing problem. He explained everything step by step to my wife and I, and was up front with everything he was doing before he did it. I would/will recommend ...
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Stan provided excellent service. He was extremely knowledgeable, professional, and solved/explained the plumbing problem. He explained everything step by step to my wife and I, and was up front with everything he was doing before he did it. I would/will recommend to anyone that ever needs a plumber.
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By Arleen F. on 01/24/19
The team was very, very helpful. They always conveyed the problems and what they were doing to put things in order. I felt confidant they would find the solution to my heating problem. And, without a doubt, they did. Thank you for being so kind and considerate ...
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The team was very, very helpful. They always conveyed the problems and what they were doing to put things in order. I felt confidant they would find the solution to my heating problem. And, without a doubt, they did. Thank you for being so kind and considerate in a very difficult situation they had to solve.
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By Jean S. on 01/14/19
Chris did a great job. Even when faced with a challenge she researched and resolved the issue

By Kay H. on 01/09/19
Chris is amazing. She shows how much she cares by always wearing her shoe covers and respecting my home She takes care of my heating and air conditioning system and even offered to help me when I was moving leaves from in front of the garage door. I recommend Chris to everyone.

By John B. on 12/19/18
He came, did what I needed, gave me advice, and then left. Very helpful and courteous

By Luther M. on 12/14/18
I couldn't have found a better company to take care of both of my problems. I'm do not live here in Lubbock so I was lost for information. I took a chance and pick the first name I googled. That was perfect. I will keep my paperwork so if I need a Plummer or electr...
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I couldn't have found a better company to take care of both of my problems. I'm do not live here in Lubbock so I was lost for information. I took a chance and pick the first name I googled. That was perfect. I will keep my paperwork so if I need a Plummer or electrician Armstrong we be my choice.
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(806) 747-4217

Select any employee to see all their reviews.

Chris M
Rating:
127 total reviews!
Carlos M
6 Years
Rating:
39 total reviews!
Colton H
1 Year
Rating:
(19 total reviews)
HVAC Team
Rating:
(18 total reviews)
Jarod H
16 Years
Rating:
(11 total reviews)
Taylor G
4 Years
Rating:
(10 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Armstrong Plumbing, Air and Electric has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Armstrong Plumbing, Air and Electric. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Colton H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
19 total reviews
Colton is a HVAC Installer and has worked at Armstrong for almost 2 years. Colton plays the guitar and says that music is his favorite thing to do when not working.
By Foy H. on 06/27/18
Bought a complete new Lennox system. They installed it in less than a day and on the day agreed to. They were here a few minutes before the appointment time, did their work thoroughly, and left no mess behind. All employees were courteous and helpful when asked que...
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Bought a complete new Lennox system. They installed it in less than a day and on the day agreed to. They were here a few minutes before the appointment time, did their work thoroughly, and left no mess behind. All employees were courteous and helpful when asked questions and were thorough when explaining how to operate the new system. Very pleased.
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By Carter T. on 06/08/18
Awesome guys, came in at specified time, got my unit and condenser replaced in 4 hours then showed me how to do maintenance myself to save some money.

By Miki R. on 05/09/18
First of all, Dave explained everything to us about what would and should be done. We chose Armstrong because of what we learned from him. Then Mark, Rey, Colten & Josh did the work. Simple, polite, fast and they cleaned up afterward. Definitely recommend them t...
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First of all, Dave explained everything to us about what would and should be done. We chose Armstrong because of what we learned from him. Then Mark, Rey, Colten & Josh did the work. Simple, polite, fast and they cleaned up afterward. Definitely recommend them to anyone wanting the best equipment with the best installation.
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By Eleanor M. on 04/20/18
Prompt, efficient, and hard working. First, Robert spent almost 2 hours at our house (at no charge) inspecting old our system, figuring out the best way to replace it, and providing a full quote . Then, Colton, Mark, and Rey were able to fix our duct work, remove o...
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Prompt, efficient, and hard working. First, Robert spent almost 2 hours at our house (at no charge) inspecting old our system, figuring out the best way to replace it, and providing a full quote . Then, Colton, Mark, and Rey were able to fix our duct work, remove our old AC/Heating system, and replace and install the brand new system in just 1 1/2 days. Highly recommend!
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By Carl S. on 10/08/17
Serious. Hard working and pleasant. A great experience.

By Linda R. on 09/20/17
Colton, Tim, and Rey showed up on time to replace our old AC/heater system. They introduced themselves and then immediately scattered, each to do a certain job. This crew works amazingly well together. I never saw anyone standing around just watching. Everybody was...
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Colton, Tim, and Rey showed up on time to replace our old AC/heater system. They introduced themselves and then immediately scattered, each to do a certain job. This crew works amazingly well together. I never saw anyone standing around just watching. Everybody was doing something the whole time. It was quite impressive-never really seen that before! They were nice, professional, informative, and accommodated all my requests. They cleaned up and actually left the site better than they found it! Love Armstrong and these very professional peeps! Gave me great confidence in our investment and made me so glad we chose Armstrong.
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By Isaih S. on 08/21/17
SAID HE WANTED TO GIVE 5 STARS, 6 IF YOU HAVE IT, FOR THE FOLLOWING GUYS. SAID THEY ALL DID A GREAT JOB AND HIS PARTIAL ELECTRIC BILL IS ALREADY LOWER AND HE IS ENJOYING HIS SYSTEM.

By Anonymous on 08/08/17
Very Satisfied

By Pamela P. on 08/08/17
The people at Armstrong are an awesome group. Carlos M. was the first person I dealt with, he came to check my air conditioning (it was broke). Carlos did all he could just no luck. Then he sent David T. to discuss with me my options. David was very helpful in help...
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The people at Armstrong are an awesome group. Carlos M. was the first person I dealt with, he came to check my air conditioning (it was broke). Carlos did all he could just no luck. Then he sent David T. to discuss with me my options. David was very helpful in helping me decide what was best for my home. Then came the crew: Josh & Rey and Colten & Tim. Took them a while but they got the job done. My air conditioning is back to working , better than it did before I had a problem. All of these gentlemen did a very awesome job, all very professional, very pleasant. And they left no mess behind. Would I recommend Armstrong to anyone else? You better believe it! Thank you guys for a job well done and for making my family happy and comfortable again.
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By John R. on 07/30/17
Crew did an excellent job on insulation installation, very professional.

By Kim P. on 06/05/17
Joshua B, Colton H, Timothy V, The HVAC installation team arrived on time, completed the project within one day and left the work area clean. The guys were was polite, professional, and took the time to answer my questions. I appreciate each one of their hard wo...
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Joshua B, Colton H, Timothy V, The HVAC installation team arrived on time, completed the project within one day and left the work area clean. The guys were was polite, professional, and took the time to answer my questions. I appreciate each one of their hard work and commitment to a job well do
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By Susan B. on 05/19/17
Tim was part of the crew that replaced the entire heating and cooling system in our spacious 1950's era rancher in the Caprock neighborhood. They had to deal with working in the attic below our very low-pitched roof and still managed to get the job done in an amazi...
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Tim was part of the crew that replaced the entire heating and cooling system in our spacious 1950's era rancher in the Caprock neighborhood. They had to deal with working in the attic below our very low-pitched roof and still managed to get the job done in an amazingly short period of time, and without creating a big mess in the house for us to clean up afterwards.
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By Norma T. on 04/13/17
the guys were clean and courteous.

By S. B. on 02/28/17
The install team did a excellent job, I was very happy with their professionalism and how they made sure everything was clean up after. Thank you Armstrong.

By Billy C. on 02/28/17
Hunter, Install Team and Jeremy did an excellent job. Very professional and glad that he chose Armstrong.

By Chelsea E. on 01/26/17
I cannot say enough good things about Armstrong. They have done a LOT of work at my house. They did a new sewer line, new shower water lines, set new toilets, and just today a complete HVAC system. They were right in the middle of my estimates, but I got so much mo...
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I cannot say enough good things about Armstrong. They have done a LOT of work at my house. They did a new sewer line, new shower water lines, set new toilets, and just today a complete HVAC system. They were right in the middle of my estimates, but I got so much more bang for my bucks. My grandfather was a plumber for 40 years and "oversaw" what they did today. Every step of the way, he would come tell me how great of a job they were doing, and how these guys were the best he's ever seen. He shook every guys hand here today and said they did a very professional job and what great work they did. To a plumber from the "old school", you can take his word for it. Nothing here was done half way. They didn't like how the gas lines were run before, so they took them back to the wall and ran new cut offs and soldered everything brand new, AT NO EXTRA COST. These guys are the best in town. I researched for months from every major competitor in Lubbock. Lowery, BTAC, Comfort Masters, Phil Kerr... Those guys can't even TOUCH what Armstrong does. You can look no further and fully trust they have your best interest in mind.
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By Chelsea E. on 01/26/17
I cannot say enough good things about Armstrong. They have done a LOT of work at my house. They did a new sewer line, new shower water lines, set new toilets, and just today a complete HVAC system. They were right in the middle of my estimates, but I got so much mo...
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I cannot say enough good things about Armstrong. They have done a LOT of work at my house. They did a new sewer line, new shower water lines, set new toilets, and just today a complete HVAC system. They were right in the middle of my estimates, but I got so much more bang for my bucks. My grandfather was a plumber for 40 years and "oversaw" what they did today. Every step of the way, he would come tell me how great of a job they were doing, and how these guys were the best he's ever seen. He shook every guys hand here today and said they did a very professional job and what great work they did. To a plumber from the "old school", you can take his word for it. Nothing here was done half way. They didn't like how the gas lines were run before, so they took them back to the wall and ran new cut offs and soldered everything brand new, AT NO EXTRA COST. These guys are the best in town. I researched for months from every major competitor in Lubbock. Lowery, BTAC, Comfort Masters, Phil Kerr... Those guys can't even TOUCH what Armstrong does. You can look no further and fully trust they have your best interest in mind.
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By Dennis m. on 01/06/17
Colton and Tim did a great job. They cleaned the area well before the installation, did a good installation, and cleaned up afterwards. Both Tim and Colton were friendly and professional. Thank you Armstrong

By KATHRYN G B. on 12/09/16
Very professional, did a great install job, and left everything clean.
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