I have always appreciated the courtesy and competence of Armstong for the years we have used them. That was no exception last night. **** V is a very nice young man, obviously interested in satisfying the customer and he is a great example of the kind of employee that makes a company stand out.
(View Less)

Early in the evening on a recent 100+ degree day, my AC stopped working. After a hot miserable night, I called your company at 8:00am. By 8:30, Tony V. was at my front door ready to go to work. He was friendly and professional, and obviously knowledgeable about my particular problem. Before long, I was feeling a little cool air! Tony explained that although he did not have the correct part for my unit, he had made a temporary fix to keep cool air flowing while he drove to the warehouse to retrieve the correct part. He was back in 20 minutes and completed the repair. I was so impressed that he never put the hard sell on me to buy a new AC even though mine is 15 years old! Other companies have done that to me multiple times, and I hate it! Instead, Tony gave me some tips on how to keep my old unit running smoothly! He mentioned the ASAP maintenance plan that your company offers, and would tell me more about it if I were interested. Again, no hard sell tactics! I ultimately decided to subscribe to one of the plans. I had never used your company before, but because of my experience with Tony V. as your representative, I will definitely call Armstrong for my future plumbing, heating, and AC needs. And when the time comes to replace my old AC, the first call I make will be to Armstrong! Thanks for a super job!
(View Less)

Bought a complete new Lennox system. They installed it in less than a day and on the day agreed to. They were here a few minutes before the appointment time, did their work thoroughly, and left no mess behind. All employees were courteous and helpful when asked questions and were thorough when explaining how to operate the new system. Very pleased.
(View Less)

Our A/C went out Sunday afternoon, and we called early Monday morning. Amazingly, they were able to get someone to our home by 12:30 that day! And Josh S couldn't have been better. It only took him about 10 minutes to realize that a previous repairman had split the capacitor load - instead of replacing the full capacitor. Josh also noticed that our unit is still using R22 freon, which means it will cost us a bunch of money if the unit needs to be recharged. No hard-sell, or anything - just straightforward information. So, guess who we're going to talk to about a replacement? Of course, it will be Armstrong!
(View Less)

As the Executive Pastor in charge of a large facility, I must have a heating / air & plumbing contractor that is competent and dependable. Armstrong is always prompt to respond to service requests and their technicians are very courteous and capable. I have found their charges to be very fair. We are dedicated customers!!
(View Less)

Josh was very professional and friendly. He patiently answered all of my questions and made recommendations for possible solutions to either fix my old A/C unit (26 years old) or replacement. He made it quite clear that he was not trying to sell me on replacement, but clearly explained the limitations of patching up the old unit. I appreciated his honesty and candor!
(View Less)

As the Executive Pastor in charge of a large facility, I must have a heating / air & plumbing contractor that is competent and dependable. Armstrong is always prompt to respond to service requests and their technicians are very courteous and capable. I have found their charges to be very fair. We are dedicated customers!!
(View Less)

Mario and Matt arrived EARLIER than expected to repair our clogged kitchen sink. Mario worked the 75 foot roto-router into the clogged pipe, which gradually opened up. Quite a dirty mess in the double sink, but contained to just the sinks, thanks to his expertise! Removed the machine, cleaned up everything in about an hour. There was quite a reasonable charge for their work. They also offered good advice for keeping the pipe clear beside what we already did with the disposal: run HOT SOAPY water through from time to time. We are very pleased with Mario and Matt's service!
(View Less)