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By SHANNON W. on 08/23/19
I couldn't believe a big company like Arlinghouse was able come out on the same day to take a look at my AC which was freezing up. They literally got to my house in about 10 minutes, the rep was really nice explained everything to me I couldn't ask for better service

By Ellie on 08/23/19
Excellent customer service and work! Thank you, Julie. E and Jordan!

By Ed F. on 08/23/19
Max did a great job. He did exactly what he said he would do and was always on time. Max was easy to talk to and understand.

By Arthur M. on 08/22/19
Great customer service, always keeping the customer informed. Greg Collins did an excellent job with the furnace install. Greg took the time to explain everything he did. Thanks.

By Carole J. on 08/22/19
Thomas and Carter were amazing! I will be requesting them every time I need service! Could not of ask for a better first time experience with Arlinghaus heating and air!

By Carissa M. on 08/21/19
Great customer service answered all our questions with knowledge and professional attitude

By Tina S. on 08/21/19
My experience started on a Monday morning realizing our AC was out. We were referred to Arlinghaus by a family member. I called and spoke to Taylor who helped schedule an appointment for the technician to come out that same day! Taylor was very kind and helpful ove...
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My experience started on a Monday morning realizing our AC was out. We were referred to Arlinghaus by a family member. I called and spoke to Taylor who helped schedule an appointment for the technician to come out that same day! Taylor was very kind and helpful over the phone, just the right person to be on the front line of your company. Next, Steve called and text me when he was on his way. Steve was very polite, honest about our situation, and very knowledgeable about our system. He was very personable. He went over pricing at the appropriate times and helped make the best decision we could about repairing/ replacing our system. Which leads me to Tom Owens. Tom came out Monday evening to go over our options to replace. He was very thorough in his notes to the installer and with us. He explained everything so we understood and answered all of our questions. Just like Steve, Tom wore booties in our home. Even when we told him he didn't need to, he still did. Tom also entertained conversations with our 5 year old. At the end of all the time Tom spent with us, he drove back to the office to bring us back a stand alone unit to help us out. From there Tom scheduled our install for Wednesday. Cody Milner, Tyler Clark, and Eric Rice came to install new furnace and AC system. Again, they took the time to go over everything and answer any questions we had. They also were approached with curiosity of both our young boys along the way and entertained their weirdness. They also handled our small dog very kindly and were friendly with our cat. They were knowledgeable, efficient and took there time to install everything correctly. All around a great experience and amazing customer service! Thank you all so much. I'm sitting here now enjoying the cool air that is starting to adjust in our home.
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By Carole J. on 08/21/19
Thomas and Carter were very prompt, professional, upfront and efficient! They explained everything they did in detail and in advance!

By Marsha M. on 08/21/19
We wanted to replace leaky faucets. Arlinghaus was one of two companies we contacted and they were the only one to reply! Jordan S installed our kitchen sink and temporarily repaired our shower faucet until we can have him come back out to finish the installation. ...
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We wanted to replace leaky faucets. Arlinghaus was one of two companies we contacted and they were the only one to reply! Jordan S installed our kitchen sink and temporarily repaired our shower faucet until we can have him come back out to finish the installation. He was very professional and knows his stuff! Highly recommend and will be hiring again in the future.
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By Lana H. on 08/20/19
Jordan G. was very polite, thorough, and helpful. He did not rush through the appointment and walked me through every step. He went above and beyound by addressing other issues that were outside of his scope of the appointment.

By Alexander A. on 08/20/19
Max H. Was very professional and arrived as soon as he could when my main water line decided to bust. He was very thorough and examined inside and outside the home to see what could be done. He listed the options and the cost of each option. He was extremely honest...
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Max H. Was very professional and arrived as soon as he could when my main water line decided to bust. He was very thorough and examined inside and outside the home to see what could be done. He listed the options and the cost of each option. He was extremely honest and walked through the pros and cons of what we could do. Hands down the best company I have dealt with in years. Will never hesitate to call them in the future. Keep up the awesome work!
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By Nicole G. on 08/20/19
Every time someone from your team arrived they were early. It was wonderful! I really felt that every step of the way your team members really cared about helping us and making sure everything was done right. We appreciate everything you all did for us!

By Michael D. on 08/19/19
Our AC stopped working over a weekend that was one of the hottest so far thus summer. James Lainhart came out, took a look and quickly diagnosed the issue. He provided a few different options that would get us up and going. He was quick and thorough. End result is ...
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Our AC stopped working over a weekend that was one of the hottest so far thus summer. James Lainhart came out, took a look and quickly diagnosed the issue. He provided a few different options that would get us up and going. He was quick and thorough. End result is we now have a working AC!
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By Jack M. on 08/19/19
Great customer service answered all our questions with knowledge and professional attitude

By Nicole G. on 08/19/19
Tyler and his crew were very kind! Tyler arrived 30 minutes early which was wonderful because the installation process took some time. They completed the whole job almost 2 hours sooner than I anticipated and left our home and yard like they were never here. He mad...
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Tyler and his crew were very kind! Tyler arrived 30 minutes early which was wonderful because the installation process took some time. They completed the whole job almost 2 hours sooner than I anticipated and left our home and yard like they were never here. He made sure I understood everything that was happening which made the whole process run smoothly, even with a baby and 2 barking dogs. Our original tech who diagnosed the problem Don W was very kind and knowledgeable. He answered all the questions I had and ensured I understood everything. Tom O our comfort consultant was wonderful as well. Being told you need a brand new heating/ cooling system is a bit overwhelming but he was kind, patient and efficient which we definitely appreciate! We didn’t feel like he was trying to push us to buy things we didn’t need and made sure we felt comfortable with everything. Thank you very much to everyone who helped us through this process. I will definitely recommend Arlinghaus to our family and friends!
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By Nicole G. on 08/19/19
Tyler and his crew were very kind! Tyler arrived 30 minutes early which was wonderful because the installation process took some time. They completed the whole job almost 2 hours sooner than I anticipated and left our home and yard like they were never here. He mad...
(View More)
Tyler and his crew were very kind! Tyler arrived 30 minutes early which was wonderful because the installation process took some time. They completed the whole job almost 2 hours sooner than I anticipated and left our home and yard like they were never here. He made sure I understood everything that was happening which made the whole process run smoothly, even with a baby and 2 barking dogs. Our original tech who diagnosed the problem Don W was very kind and knowledgeable. He answered all the questions I had and ensured I understood everything. Tom O our comfort consultant was wonderful as well. Being told you need a brand new heating/ cooling system is a bit overwhelming but he was kind, patient and efficient which we definitely appreciate! We didn’t feel like he was trying to push us to buy things we didn’t need and made sure we felt comfortable with everything. Thank you very much to everyone who helped us through this process. I will definitely recommend Arlinghaus to our family and friends!
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By Nicole G. on 08/19/19
Tyler and his crew were very kind! Tyler arrived 30 minutes early which was wonderful because the installation process took some time. They completed the whole job almost 2 hours sooner than I anticipated and left our home and yard like they were never here. He mad...
(View More)
Tyler and his crew were very kind! Tyler arrived 30 minutes early which was wonderful because the installation process took some time. They completed the whole job almost 2 hours sooner than I anticipated and left our home and yard like they were never here. He made sure I understood everything that was happening which made the whole process run smoothly, even with a baby and 2 barking dogs. Our original tech who diagnosed the problem Don W was very kind and knowledgeable. He answered all the questions I had and ensured I understood everything. Tom O our comfort consultant was wonderful as well. Being told you need a brand new heating/ cooling system is a bit overwhelming but he was kind, patient and efficient which we definitely appreciate! We didn’t feel like he was trying to push us to buy things we didn’t need and made sure we felt comfortable with everything. Thank you very much to everyone who helped us through this process. I will definitely recommend Arlinghaus to our family and friends!
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By Nicole G. on 08/19/19
Tyler and his crew were very kind! Tyler arrived 30 minutes early which was wonderful because the installation process took some time. They completed the whole job almost 2 hours sooner than I anticipated and left our home and yard like they were never here. He mad...
(View More)
Tyler and his crew were very kind! Tyler arrived 30 minutes early which was wonderful because the installation process took some time. They completed the whole job almost 2 hours sooner than I anticipated and left our home and yard like they were never here. He made sure I understood everything that was happening which made the whole process run smoothly, even with a baby and 2 barking dogs. Our original tech who diagnosed the problem Don W was very kind and knowledgeable. He answered all the questions I had and ensured I understood everything. Tom O our comfort consultant was wonderful as well. Being told you need a brand new heating/ cooling system is a bit overwhelming but he was kind, patient and efficient which we definitely appreciate! We didn’t feel like he was trying to push us to buy things we didn’t need and made sure we felt comfortable with everything. Thank you very much to everyone who helped us through this process. I will definitely recommend Arlinghaus to our family and friends!
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By Bonnie M. on 08/18/19
Jordan S., Brent, Andy, Roy and all the office staff are so helpful anytime I call they are willing to work with me no matter the request. Jordan S, and Brent had full day replacing toilets, faucets and hose faucets. They didn't even take a break until all work was...
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Jordan S., Brent, Andy, Roy and all the office staff are so helpful anytime I call they are willing to work with me no matter the request. Jordan S, and Brent had full day replacing toilets, faucets and hose faucets. They didn't even take a break until all work was completed and I was satisfied. Thanks so much to all of you for making my house a happy house :) I appreciate all of you. Bonnie M.
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By Eric B. on 08/17/19
Just a great process from start to finish. Well done guys!
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Select any employee to see all their reviews.

Don W
Rating:
253 total reviews!
Tom O
Rating:
217 total reviews!
Linda B
Customer Service Rep.
30 Years
Rating:
(80 total reviews)
Christy
Customer Service Rep.
Rating:
(9 total reviews)
Bryan N
8 Years
Rating:
(203 total reviews)
Billy H
Rating:
(172 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Arlinghaus Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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