Arctic Mechanical Inc
CALL TO SCHEDULE
914-934-8301
By Alisa M. on 07/17/19
On the hottest week of the summer our AC unit shut down and we thought it was going to be impossible to get a service call. Upon contacting Arctic Mechanical, Christina was able to quickly arrange an appointment for us. Gideon arrived on time, was very professional...
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On the hottest week of the summer our AC unit shut down and we thought it was going to be impossible to get a service call. Upon contacting Arctic Mechanical, Christina was able to quickly arrange an appointment for us. Gideon arrived on time, was very professional, friendly, and willing to explain the problem thoroughly while discussing options for our next steps. When comparing pricing to other companies, Arctic was EXTREMELY reasonable and we know the work was done properly as our system is functioning more efficiently and quietly than it has been over the past few years. We will be customers for life!
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By Alan R. on 06/24/19
Christina was very courteous and helpful setting up our warranty. If my wife Tina or I have any questions we will call Christina.

By ANNA C. on 06/14/19
Arctic Mechanical, Inc. employs the “warmest”, most courteous and experienced servicemen of the highest integrity. The service that I received emanating from the initial evaluation of my HVAC system and water tank to the installation of an entire new system was...
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Arctic Mechanical, Inc. employs the “warmest”, most courteous and experienced servicemen of the highest integrity. The service that I received emanating from the initial evaluation of my HVAC system and water tank to the installation of an entire new system was exceptional! The servicemen arrived on time and the work was completed professionally and in a most timely manner. The servicemen also took the time to explain the new system in detail. Arctic Mechanical, Inc. is, and always has been, a pleasure to do business with. I highly recommend this company from the sales end through to the installation process.
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By michael e. on 05/12/19
James came to my house right on time to perform my spring maintenance . He washed the filters in my electronic air cleaner and did all the other maintenance checks on my a/c units that was required. Good job.

By joanne on 05/08/19
excellent

By Bedford B. on 04/05/19
Having dealt with Mark in the past, there wasn’t any hesitation in using Artic Mechanical again. Mark personally came to our home and recommended a certain unit for our AC. The installation crew of Juan and Al were the reflection of the best ever. Thank you for t...
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Having dealt with Mark in the past, there wasn’t any hesitation in using Artic Mechanical again. Mark personally came to our home and recommended a certain unit for our AC. The installation crew of Juan and Al were the reflection of the best ever. Thank you for the fine service Mark.
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By Antonio Cortes J. on 02/26/19
John Mazzella was my first contact with Arctic. John is a consummate professional and managed my furnace replacement to ensure my satisfaction. I am very happy with the entire process. The installers were exceptional as well. Thank You.

By T.A. on 02/06/19
As a first-time homeowner, selecting the right contractor to work on my home was nerve-racking to say the least. BUT...when I hired Mark Pauletti, owner of Arctic Mechanical, I was finally able to exhale. It is so refreshing to deal with a contractor who is not j...
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As a first-time homeowner, selecting the right contractor to work on my home was nerve-racking to say the least. BUT...when I hired Mark Pauletti, owner of Arctic Mechanical, I was finally able to exhale. It is so refreshing to deal with a contractor who is not just honest, but also knowledgeable and skilled in his craft. Over the past 4 years, Mark and his highly skilled technicians have done all of the HVAC work at my home. This included an outstanding job upgrading an outdoor condensing unit & indoor coil, running new duct work in a recent renovation, and installing ductless units. Mark is patient, responsive and timely with questions and concerns. He thoroughly explained my options and made sound recommendations that left me feeling reassured that I made the best decision; not to mention the prices were extremely reasonable. I’d like to give a special shout out to JUAN & AL for being so meticulous, solving complex problems with ease, and handling my home with care. Thank you both for your attention to detail and being considerate enough to bring and wear your own booties. TheDreamTeam TopNotchService I HIGHLY recommend Arctic Mechanical for all of your HVAC needs.
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By Yolanda g. on 12/12/18
Completed installation in a timely manner . Returned to adjust attic door which was not closing properly after installation. Technician worked hard to correct the issue which was not present before installation. He was courteous and pleasant.

By Jean M. P. on 12/04/18
I was very pleased doing business with Mark and the crew. Thank you.

By pesce on 12/04/18
great service from initial estimate through installation.

By jill c. on 11/16/18
We were very pleased with Doug and John's professionalism. They worked well, answered any questions clearly, gave us a heads up on what they were doing, and cleaned beautifully when they were done. Much appreciated!

By john n. on 11/12/18
Very detailed quick to respond to questions. Look forward to finishing the job.

By Jean M. P. on 11/02/18
Mark was extremely pleasant,polite,and obviously very knowledgeable. It was a pleasure meeting and speaking with him. He will be soon sending me the estimate. Thank you, ...
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Mark was extremely pleasant,polite,and obviously very knowledgeable. It was a pleasure meeting and speaking with him. He will be soon sending me the estimate. Thank you, Jeanie Petix
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By Michael L. on 10/29/18
Extremely professional service. I would heartedly recommend them.

By Eric R. on 10/29/18
We had a great experience working with Brian and the rest of the Arctic team in planning out our heating/cooling replacement and having everything installed in one day. Everyone did a great job!

By Elisabeth von U. on 10/17/18
His work was tidy, fast, and he was friendly to work with. I trust his skill and do not hesitate to have him in my home again! Thank you!

By Michael R. on 10/02/18
They did the job on time, minimal mess and everything was cleaned up properly. The system works great and the price was highly competitive. There was one small glitch with the condensate pump, but it was promptly fixed without complaint. Very happy with the process and install.

By Mike T. on 10/02/18
Great service. Timely and efficient.

By Frank C. on 09/13/18
It’s refreshing to do business with Mark and his team Peace of mind and professionalism i’ve come to rely on
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CALL TO SCHEDULE
914-934-8301

Select any employee to see all their reviews.

Christina C
4 Years
Rating:
7 total reviews!
Brian S
15 Years
Rating:
6 total reviews!
Mark P
Customer Service Rep.
21 Years
Rating:
(9 total reviews)
Carol B
Customer Service Rep.
15 Years
Rating:
(1 total review)
Ed M
20 Years
Rating:
(5 total reviews)
Doug H
30 Years
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Arctic Mechanical Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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914-934-8301

Customer service is always a top priority at Arctic Mechanical Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
914-934-8301
Gideon F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
5 total reviews
Gideon is a 10 year veteran at Arctic Mechanical who rose through the ranks and is now our Senior Service & Control Technician.
By Alisa M. on 07/17/19
On the hottest week of the summer our AC unit shut down and we thought it was going to be impossible to get a service call. Upon contacting Arctic Mechanical, Christina was able to quickly arrange an appointment for us. Gideon arrived on time, was very professional...
(View More)
On the hottest week of the summer our AC unit shut down and we thought it was going to be impossible to get a service call. Upon contacting Arctic Mechanical, Christina was able to quickly arrange an appointment for us. Gideon arrived on time, was very professional, friendly, and willing to explain the problem thoroughly while discussing options for our next steps. When comparing pricing to other companies, Arctic was EXTREMELY reasonable and we know the work was done properly as our system is functioning more efficiently and quietly than it has been over the past few years. We will be customers for life!
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By John on 08/04/18
Expert knowledge and patience to get the job done right. Wasn;t rushing to get to next job - focused on getting the job at hand done right!!! Thank you for that!!!

By Nicole L. on 07/12/18
Hello, I’m a very satisfied customer of Arctic Mechanic. We bought our HVAC unit year 2015. For our first service for this year, their senior technician, Gideon did an amazing job of checking, cleaning, and making sure that the unit is up and running. He des...
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Hello, I’m a very satisfied customer of Arctic Mechanic. We bought our HVAC unit year 2015. For our first service for this year, their senior technician, Gideon did an amazing job of checking, cleaning, and making sure that the unit is up and running. He deserves a five star rating! Enjoying the cool air with this summer weather-thanks to Arctic Mechanic for a job well done!
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By Luna W. on 02/14/18
I called Arctic Mechanical for service on my heating system. Right from the start the Service team Christina and Carol tended to my needs quickly. They sent out one of their service professionals Gideon who quickly troubleshot and diagnosed my furnace. The repai...
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I called Arctic Mechanical for service on my heating system. Right from the start the Service team Christina and Carol tended to my needs quickly. They sent out one of their service professionals Gideon who quickly troubleshot and diagnosed my furnace. The repair was completed the next day (when the parts were received) and I have been fine since. Thank you so much for all your help guys!
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By michael b. on 02/09/18
Over the years I have dealt with numerous HVAC companies. From sales, to installation, to service- ARCTIC MECHANICAL is the best in every aspect of the HVAC business. Rarely, have I been as impressed and satisfied with a service company. Fair pricing, highest ...
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Over the years I have dealt with numerous HVAC companies. From sales, to installation, to service- ARCTIC MECHANICAL is the best in every aspect of the HVAC business. Rarely, have I been as impressed and satisfied with a service company. Fair pricing, highest skilled technicians, and timely response to all concerns. They care. My highest rating and recommendation. Michael B.
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