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By Norm S. on 01/10/18
Ricky is by far the best man you have. He's prompt, friendly, professional, and hard working, but critical criteria is his knowledge and competency level - He just flat out knows his business. I'm requesting him for any of my maintenance or repair needs on my Mitsu...
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Ricky is by far the best man you have. He's prompt, friendly, professional, and hard working, but critical criteria is his knowledge and competency level - He just flat out knows his business. I'm requesting him for any of my maintenance or repair needs on my Mitsubishi unit in the future. Thanks, Norm Schmidt. Thompson, Ohio.
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By Marilyn M. on 01/10/18
Dion, who installed my brand new sink and garbage disposal, was beyond competent and very, very kind. He explained how things on my sink worked. He arrived on time and worked diligently until the job was finished. I cannot say enough about this young man. He is ...
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Dion, who installed my brand new sink and garbage disposal, was beyond competent and very, very kind. He explained how things on my sink worked. He arrived on time and worked diligently until the job was finished. I cannot say enough about this young man. He is a tremendous asset to your company.
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By james b. on 01/09/18
They were fast ,courteous ,friendly, very professional. Took a little extra time with my wife on the new thermostat .the one day service was a blessing as cold as it was ,with the condenser unit installation too ! Great job guys !I don't remember who all was there...
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They were fast ,courteous ,friendly, very professional. Took a little extra time with my wife on the new thermostat .the one day service was a blessing as cold as it was ,with the condenser unit installation too ! Great job guys !I don't remember who all was there ,but thank you all soooo much!!! This will save us some worry in our retirement years.
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By Joe M. on 01/09/18
Came on time, was very helpful, did a great job. Clean up everything, explain how the heater works and recomended we drain the tank at least once a year. Thank you Service AAAAA+

By Barbara C. on 01/08/18
I had recently moved into a home and had no idea when my furnace was last tuned up. I telephoned ARCO and was informed of the options offered for service plans. I made an appointment. The appointment day arrived. Ice covered the roadways and I received a pleasant p...
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I had recently moved into a home and had no idea when my furnace was last tuned up. I telephoned ARCO and was informed of the options offered for service plans. I made an appointment. The appointment day arrived. Ice covered the roadways and I received a pleasant phone call informing me that the technician was running late. I was impressed that I was even called, let alone a 2 hour notice of the delay. Jeff S. showed up at the new expected time, cheerful and very pleasant. Jeff explained what the tune up was and explained everything he did as he did it! Great job Jeff and thank you very much for being so courteous and taking the time explain the basics of furnace care to me.
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By John Z. on 01/08/18

By S. Y. on 01/08/18
I appreciate the fact that Arco's pricing is so competitive and that the most economical solution was offered. Other HVAC companies wanted to charge far more just to diagnose the problem, and extended the wait time despite the fact that my family experienced an em...
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I appreciate the fact that Arco's pricing is so competitive and that the most economical solution was offered. Other HVAC companies wanted to charge far more just to diagnose the problem, and extended the wait time despite the fact that my family experienced an emergency situation - no heat on the coldest day of winter. Notice that I am not completing customer satisfaction surveys for any other HVAC company. I trust Arco enough to sign up for a maintenance contract, knowing that I am making a good choice for my family.
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By S. Y. on 01/07/18
Coldest night of the season, so far, and my furnace dies. That is the kind of luck that keeps me from playing the lottery. Prior to finding Arco on my own, a home site service recommended another HVAC company. The other company I called said they had an emergency...
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Coldest night of the season, so far, and my furnace dies. That is the kind of luck that keeps me from playing the lottery. Prior to finding Arco on my own, a home site service recommended another HVAC company. The other company I called said they had an emergency service, but asked me to wait overnight until someone could contact me to set up an appointment. Thanks for nothing. I called for emergency service from Arco, and received help within a few hours instead of waiting an entire day. I didn't have to wait overnight for the privilege of setting up an appointment - while watching my breath form ice rings. Arco's Marvin came and quickly diagnosed the problem. It probably took 10 minutes or less for him to figure it out. The repair price was fair and I received tips on extending the life of my furnace. The am signing up for a care contract with this company because of the level of trust I now have for Arco. Thank you for everything.
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By Daniel S. on 01/07/18
We had a very positive experience with Arco Comfort Air and in particular with Dion the Field Technician who installed our garbage disposal. Dion was prompt, efficient, courteous and professional. He was on-time and worked quickly and thouroughly. A garbage disposa...
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We had a very positive experience with Arco Comfort Air and in particular with Dion the Field Technician who installed our garbage disposal. Dion was prompt, efficient, courteous and professional. He was on-time and worked quickly and thouroughly. A garbage disposal is not an exciting purchase, but a necessary one..... no surprises is the best you van usually hope for. Quick professional service by a friendly professional was certainly a plus. Thanks Dion and thanks Arco!
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By herb w. on 01/05/18
Review perry w arrived on time was professional informative answered all my questions about my quote

By Jeff D. on 01/04/18
Jose was great!!. He was polite and professional. He repaired the problem quickly and efficiently. He helped educate me on what to look for to prevent the problem from happening again. He was very knowledgeable and answered all my questions about my HVAC system.

By Charles H. on 01/04/18
Great service and extremely friendly staff. Great prices and very helpful.

By Tom G. on 01/04/18
Marvin was professional, prompt, knowledgeable, and nice. This was our furnace maintenance visit and he offered some good advice for us on how to lower our heating costs. We have dealt with Arco for over 12 years and they never disappoint! Great company with great people!

By Jim W. on 01/04/18
I have been using ARCO for several years and have always found them to do excellent work. This time it was Aaron and he did an exceptional job with the furnace and the humidifier. We keep ARCO under contract and are pleased with the service and knowledge of their technicians.

By Janet H. on 01/03/18
the whole Arco team is terrific. they are nice people. Arrive on time and got the job done.

By john on 01/02/18
want 863.00 dollars for a blower moter that cost 163.

By Gloria Spann B. on 01/01/18
The service provided by Milian was professional and informative about the furnace he installed

By joe e. l. on 12/31/17
We would like to thank Joe for all the hard work he done with us over a couple hours to secure our heating system for home he was very considerate concerned and very professional in helping us do this we want to wish Joe and his family and all of you a very happy N...
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We would like to thank Joe for all the hard work he done with us over a couple hours to secure our heating system for home he was very considerate concerned and very professional in helping us do this we want to wish Joe and his family and all of you a very happy New Year and God bless you Joe and Mary less
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By Marilyn M. on 12/29/17
Today, Dec. 29, 2017, I had a new sink and garbage disposal installed by Dion of Arco Comfort Air. Mere words do not express how wonderful this fine young man is. He arrived on time (9:00am) and didn't leave until noon as there was a lot of work to be done. He ente...
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Today, Dec. 29, 2017, I had a new sink and garbage disposal installed by Dion of Arco Comfort Air. Mere words do not express how wonderful this fine young man is. He arrived on time (9:00am) and didn't leave until noon as there was a lot of work to be done. He entered my house wearing booties over his shoes, which I told him were not necessary as I planned to scrub the floor after he left. He had to uninstall my old sink and disposal and get rid of extra pipelines since my old sink had two bowls and two drainage areas. He was calm and knew exactly what he was doing. His knowledge and professionalism are beyond exceptional as was his kindness to me. Dion is a valuable asset to your company. If I would need your services in the future, I would definitely request him. Thank you, Arco, and most of all, thank you, Dion.
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By Margo H. on 12/29/17
Henry always does a great job for me. I was very pleased.
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