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By Warren F. on 01/11/18
Henry came out today and demonstrated how to flush my water heater in the hope that it will extend its life by a few extra years. Very nice young man. Thank you Henry!

By Ann and Paul L. on 01/11/18
Dion installed 2 new toilets from Home Depot for us yesterday. There were two plumbing issues that complicated the install, but Dion knew what to do and how to do it. His patience, professionalism, and expertise got the job done right !! Thanks, Dion !!

By darla b. on 01/10/18
jeff a very nice service man him check every thing out and expaine every thing to me he is very good to me and my family.

By Ann and Paul L. on 01/10/18
Dion did a super good job at installing 2 toilets. There were two seperate complications where he had to replace some parts to get the job done. He knew what to do, and completed the job successfully with utmost patience and professional expertise. Thanks for a job well done, Dion !!

By Barbara C. on 01/10/18
Excellent service, paying attention to details and explaining what is done every step of the way.

By Norm S. on 01/10/18
I left a number of positive survey's. Read all about it!

By Norm S. on 01/10/18
Ricky is by far the best man you have. He's prompt, friendly, professional, and hard working, but critical criteria is his knowledge and competency level - He just flat out knows his business. I'm requesting him for any of my maintenance or repair needs on my Mitsu...
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Ricky is by far the best man you have. He's prompt, friendly, professional, and hard working, but critical criteria is his knowledge and competency level - He just flat out knows his business. I'm requesting him for any of my maintenance or repair needs on my Mitsubishi unit in the future. Thanks, Norm Schmidt. Thompson, Ohio.
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By Marilyn M. on 01/10/18
Dion, who installed my brand new sink and garbage disposal, was beyond competent and very, very kind. He explained how things on my sink worked. He arrived on time and worked diligently until the job was finished. I cannot say enough about this young man. He is ...
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Dion, who installed my brand new sink and garbage disposal, was beyond competent and very, very kind. He explained how things on my sink worked. He arrived on time and worked diligently until the job was finished. I cannot say enough about this young man. He is a tremendous asset to your company.
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By james b. on 01/09/18
They were fast ,courteous ,friendly, very professional. Took a little extra time with my wife on the new thermostat .the one day service was a blessing as cold as it was ,with the condenser unit installation too ! Great job guys !I don't remember who all was there...
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They were fast ,courteous ,friendly, very professional. Took a little extra time with my wife on the new thermostat .the one day service was a blessing as cold as it was ,with the condenser unit installation too ! Great job guys !I don't remember who all was there ,but thank you all soooo much!!! This will save us some worry in our retirement years.
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By Joe M. on 01/09/18
Came on time, was very helpful, did a great job. Clean up everything, explain how the heater works and recomended we drain the tank at least once a year. Thank you Service AAAAA+

By Barbara C. on 01/08/18
I had recently moved into a home and had no idea when my furnace was last tuned up. I telephoned ARCO and was informed of the options offered for service plans. I made an appointment. The appointment day arrived. Ice covered the roadways and I received a pleasant p...
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I had recently moved into a home and had no idea when my furnace was last tuned up. I telephoned ARCO and was informed of the options offered for service plans. I made an appointment. The appointment day arrived. Ice covered the roadways and I received a pleasant phone call informing me that the technician was running late. I was impressed that I was even called, let alone a 2 hour notice of the delay. Jeff S. showed up at the new expected time, cheerful and very pleasant. Jeff explained what the tune up was and explained everything he did as he did it! Great job Jeff and thank you very much for being so courteous and taking the time explain the basics of furnace care to me.
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By John Z. on 01/08/18

By S. Y. on 01/08/18
I appreciate the fact that Arco's pricing is so competitive and that the most economical solution was offered. Other HVAC companies wanted to charge far more just to diagnose the problem, and extended the wait time despite the fact that my family experienced an em...
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I appreciate the fact that Arco's pricing is so competitive and that the most economical solution was offered. Other HVAC companies wanted to charge far more just to diagnose the problem, and extended the wait time despite the fact that my family experienced an emergency situation - no heat on the coldest day of winter. Notice that I am not completing customer satisfaction surveys for any other HVAC company. I trust Arco enough to sign up for a maintenance contract, knowing that I am making a good choice for my family.
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By S. Y. on 01/07/18
Coldest night of the season, so far, and my furnace dies. That is the kind of luck that keeps me from playing the lottery. Prior to finding Arco on my own, a home site service recommended another HVAC company. The other company I called said they had an emergency...
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Coldest night of the season, so far, and my furnace dies. That is the kind of luck that keeps me from playing the lottery. Prior to finding Arco on my own, a home site service recommended another HVAC company. The other company I called said they had an emergency service, but asked me to wait overnight until someone could contact me to set up an appointment. Thanks for nothing. I called for emergency service from Arco, and received help within a few hours instead of waiting an entire day. I didn't have to wait overnight for the privilege of setting up an appointment - while watching my breath form ice rings. Arco's Marvin came and quickly diagnosed the problem. It probably took 10 minutes or less for him to figure it out. The repair price was fair and I received tips on extending the life of my furnace. The am signing up for a care contract with this company because of the level of trust I now have for Arco. Thank you for everything.
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By Daniel S. on 01/07/18
We had a very positive experience with Arco Comfort Air and in particular with Dion the Field Technician who installed our garbage disposal. Dion was prompt, efficient, courteous and professional. He was on-time and worked quickly and thouroughly. A garbage disposa...
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We had a very positive experience with Arco Comfort Air and in particular with Dion the Field Technician who installed our garbage disposal. Dion was prompt, efficient, courteous and professional. He was on-time and worked quickly and thouroughly. A garbage disposal is not an exciting purchase, but a necessary one..... no surprises is the best you van usually hope for. Quick professional service by a friendly professional was certainly a plus. Thanks Dion and thanks Arco!
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By herb w. on 01/05/18
Review perry w arrived on time was professional informative answered all my questions about my quote

By Jeff D. on 01/04/18
Jose was great!!. He was polite and professional. He repaired the problem quickly and efficiently. He helped educate me on what to look for to prevent the problem from happening again. He was very knowledgeable and answered all my questions about my HVAC system.

By Charles H. on 01/04/18
Great service and extremely friendly staff. Great prices and very helpful.

By Tom G. on 01/04/18
Marvin was professional, prompt, knowledgeable, and nice. This was our furnace maintenance visit and he offered some good advice for us on how to lower our heating costs. We have dealt with Arco for over 12 years and they never disappoint! Great company with great people!

By Jim W. on 01/04/18
I have been using ARCO for several years and have always found them to do excellent work. This time it was Aaron and he did an exceptional job with the furnace and the humidifier. We keep ARCO under contract and are pleased with the service and knowledge of their technicians.
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Jeff B
Rating:
(3 total reviews)
Ricky D
Rating:
(1 total review)
Jim F
Rating:
(49 total reviews)
Rick S
Rating:
(34 total reviews)
Office T
Customer Service Rep.
Rating:
(25 total reviews)
Dion
Rating:
(18 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Arco Comfort Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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