CALL TO SCHEDULE
216-220-3974
By Kim J. on 01/31/18
I am so unfamiliar with this type of service and your company made the scheduling process so convenient for me. The technician was wonderful and answered all questions in a way I could understand. I will use your service over and over and my family has used your company for years.

By Reese K. on 01/30/18
Jim F. arrived to provide job estimate for completely new system. He was very friendly, professional, and knowledgeable.

By Stan K. on 01/30/18
Dion arrived on time and presented himself n a very competent, professional manner. He completed the installation of our new garbage disposal unit quickly and efficiently. He took care to make sure all of my questions were answered to my satisfaction. I would not h...
(View More)
Dion arrived on time and presented himself n a very competent, professional manner. He completed the installation of our new garbage disposal unit quickly and efficiently. He took care to make sure all of my questions were answered to my satisfaction. I would not hesitate to have Dion do another project for me.
(View Less)

By Lauren S. on 01/29/18
Troy and Kyle did an excellent job cleaning the vents our home. They explained the process and were efficient and neat while doing the job.

By MaryAnn Z. on 01/28/18
Marvin was great. He updated his ETA and was efficient and informative when he arrived. I've had service contract spiels before, but Marvin made me feel comfortable enough to accept yours.

By Craig s. on 01/27/18
Jeff did a great job. Came out to swap a part out on our furnace. Had no issues and was done quickly! Thanks again

By Harriet T. on 01/25/18
Perry, Was both honest and informative. He seemed to really be trying to help me. He deserves an excellent review.

By Elda P. on 01/24/18
Kevin was very helpful explaining what was wrong.

By Barbara P. on 01/24/18
Aaron G was friendly, personable and helpful. He was very knowledgeable and efficient. All my experiences with Arco have been great - definitely a 5.

By Aaron E. on 01/24/18
Kevin was above and beyond in locating our problem. He was punctual, courteous, friendly, and worked in an excellent manner.

By Avrohom M. on 01/23/18
A great technician!

By Molly N. on 01/22/18
Our furnace stopped working on a Friday night when it was 0 degrees out. I called Arco Comfort Air and within 30 min they had called me back and informed me that someone would be on there way in a 2 hour time frame. Jason M. came out, was very nice and professional...
(View More)
Our furnace stopped working on a Friday night when it was 0 degrees out. I called Arco Comfort Air and within 30 min they had called me back and informed me that someone would be on there way in a 2 hour time frame. Jason M. came out, was very nice and professional. He explained what needed to be done and about how much it would cost so there were no surprises. He worked with my schedule the next day and was prompt and efficient at getting the furnace up and running. Great service, I will definitely be using them again!
(View Less)

By Amir E. on 01/22/18
My experience with Arco comfort was not comfortable at all. I am a College Professor in a small college town renovating a beautiful old house. Unfortunately, Arco’s installers caused such severe damage to my house, that I have not been able to move yet. Arco wa...
(View More)
My experience with Arco comfort was not comfortable at all. I am a College Professor in a small college town renovating a beautiful old house. Unfortunately, Arco’s installers caused such severe damage to my house, that I have not been able to move yet. Arco was asked to install a vent near an entrance to an upstairs bedroom, in which there was no vent. Trusting Arco’s expert technician, I left for work, with the belief they knew what they were doing. When I came back to the house, I was shocked to see that the beautiful 120 years old wood floor was destroyed. The “expert” cut a huge trench across the entire room. This was the worst, but not the only damage. In addition, Arco’s installers damaged the door and entryway to the house, as well as some ceilings. They cut through electric wires and even the installation of the furnace itself was poorly done, leaving many gaps and holes in the pipes for the air to escape. Arco’s reaction to my complaint made things much worse. They took three weeks to respond and to send someone to fix the damage, They had incredible gall to send the same person who caused the damage, but I refused to let that person touch anything in the house again. As a result of the delay, I lost much more money because my contractor was not able to continue working until the floor was fixed, and I had to extend my lease on the apartment I rent. The total cost to repair the damage and replace the wood floor was $6500. It has been five months since the damage was done, and Arco has not paid me yet. I’m now considering taking them to court. If you’re considering using Arco Comfort Air, I highly recommend that you reconsider and look elsewhere.
(View Less)

By Amir E. on 01/22/18
My experience with Arco comfort was not comfortable at all. I am a College Professor in a small college town renovating a beautiful old house. Unfortunately, Arco’s installers caused such severe damage to my house, that I have not been able to move yet. Arco...
(View More)
My experience with Arco comfort was not comfortable at all. I am a College Professor in a small college town renovating a beautiful old house. Unfortunately, Arco’s installers caused such severe damage to my house, that I have not been able to move yet. Arco was asked to install a vent near an entrance to an upstairs bedroom, in which there was no vent. Trusting Arco’s expert technician, I left for work, with the belief they knew what they were doing. When I came back to the house, I was shocked to see that the beautiful 120 years old wood floor was destroyed. The “expert” cut a huge trench across the entire room. This was the worst, but not the only damage. In addition, Arco’s installers damaged the door and entryway to the house, as well as some ceilings. They cut through electric wires and even the installation of the furnace itself was poorly done, leaving many gaps and holes in the pipes for the air to escape. Arco’s reaction to my complaint made things much worse. They took three weeks to respond and to send someone to fix the damage, They had incredible gall to send the same person who caused the damage, but I refused to let that person touch anything in the house again. As a result of the delay, I lost much more money because my contractor was not able to continue working until the floor was fixed, and I had to extend my lease on the apartment I rent. The total cost to repair the damage and replace the wood floor was $6500. It has been five months since the damage was done, and Arco has not paid me yet. I’m now considering taking them to court. If you’re considering using Arco Comfort Air, I highly recommend that you reconsider and look elsewhere.
(View Less)

By Barbara B. on 01/21/18
Although Jeff was one-half late and I called the office to find out what happened, Jeff discovered the problem with our new furnace. Although he did not have the needed part and, thus, could not help, Jeff did call the office to explain the situation. I made anothe...
(View More)
Although Jeff was one-half late and I called the office to find out what happened, Jeff discovered the problem with our new furnace. Although he did not have the needed part and, thus, could not help, Jeff did call the office to explain the situation. I made another appointment to have someone come out.
(View Less)

By Terri R. on 01/19/18
I had a very informative and enjoyable talk with Perry from Arco. He answered all my questions and showed me what needed to be done for my install. We didn't choose Arco but it was nothing to do with them . We went with a company in town. But Perry was very intelli...
(View More)
I had a very informative and enjoyable talk with Perry from Arco. He answered all my questions and showed me what needed to be done for my install. We didn't choose Arco but it was nothing to do with them . We went with a company in town. But Perry was very intelligent and knew what he was talking about. Thank You, and have a great year. Terri Reese
(View Less)

By Kim J. on 01/19/18
Jeff S. was the technician that came to my home to service my furnace. He was not only positive and engaging He provided great service and shared important information about maintaining my furnace in a way that I understood and not over my head. I have family membe...
(View More)
Jeff S. was the technician that came to my home to service my furnace. He was not only positive and engaging He provided great service and shared important information about maintaining my furnace in a way that I understood and not over my head. I have family members who have used Arco Comfort Air for several years and they are also very satisfied with this agency. Will will be using this company in the future and will be recommending it to others.
(View Less)

By Terri R. on 01/19/18
I had a very informative and enjoyable talk with Perry from Arco. He answered all my questions and showed me what needed to be done for my install. We didn't choose Arco but it was nothing to do with them . We went with a company in town. But Perry was very intelli...
(View More)
I had a very informative and enjoyable talk with Perry from Arco. He answered all my questions and showed me what needed to be done for my install. We didn't choose Arco but it was nothing to do with them . We went with a company in town. But Perry was very intelligent and knew what he was talking about. Thank You, and have a great year. Terri Reese
(View Less)

By Terri R. on 01/19/18
I had a very informative and enjoyable talk with Perry from Arco. He answered all my questions and showed me what needed to be done for my install. We didn't choose Arco but it was nothing to do with them . We went with a company in town. But Perry was very intelli...
(View More)
I had a very informative and enjoyable talk with Perry from Arco. He answered all my questions and showed me what needed to be done for my install. We didn't choose Arco but it was nothing to do with them . We went with a company in town. But Perry was very intelligent and knew what he was talking about. Thank You, and have a great year. Terri Reese
(View Less)

By Eileen D. on 01/18/18
Kevin came on time and was polite and efficient. Great job.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
216-220-3974

Select any employee to see all their reviews.

Aaron G
5 Years
Rating:
(35 total reviews)
Marvin F
Rating:
(29 total reviews)
Justin M
Rating:
(16 total reviews)
Walter
Rating:
(10 total reviews)
Jose
Rating:
(9 total reviews)
Joseph W
Rating:
(7 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Arco Comfort Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Why is this needed?
CALL TO SCHEDULE
216-220-3974

Customer service is always a top priority at Arco Comfort Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.