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By Bill N. on 02/16/18
Jim came out and reviewed our old system and then gave us a quote that we accepted. He thoroughly explains what is needed and why and what isn't need as well. He was honest and did not press for an immediate answer, though he would have like one.

By Lois M. M. on 02/15/18
Marvin was extremely helpful, took the time to explain my problem, solved quickly and explained your Maintenance Program.

By Cinda G. on 02/13/18
Jose was great. His work was top notch. I had to ASK him for the link to the review so he must be humble, too!

By Cinda G. on 02/12/18
Jose is a diligent and thorough tech. He did an excellent job of covering vents and intakes, explaining the process of the duct cleaning, and covering his routes so there was no damage to floors or carpet. He had no partner today so he did all of the steps and heav...
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Jose is a diligent and thorough tech. He did an excellent job of covering vents and intakes, explaining the process of the duct cleaning, and covering his routes so there was no damage to floors or carpet. He had no partner today so he did all of the steps and heavy lifting without assistance. I was very impressed by his work, his courtesy, and his thoroughness.
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By Gary G. on 02/12/18
Henry was on time, very friendly and informative. Explained each step of process to install our hot water heater and benefits of using heat booster to replace our 13 year old 80 gallon tank that stopped working middle of week. Couldn't have been happier with his se...
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Henry was on time, very friendly and informative. Explained each step of process to install our hot water heater and benefits of using heat booster to replace our 13 year old 80 gallon tank that stopped working middle of week. Couldn't have been happier with his service. My wife said for any further plumbing needs she will ask for him by name. Thank you for a wonderful experience during a very stressful time
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By Jerry T. on 02/10/18
Kevin was on time and under the conditions did a great job. Unfortunately the unit could not be fixed at this time. Will have to wait until spring ...... hope Kevin will return.

By Joel D. on 02/09/18
Never even made it into my house.... sales rep was rude and didn't want to be bothered by my call... I would recommend that anyone buying products from Home Depot makes sure they are not the ones coming to your house. If I could rate lower I would. Do not use them.

By Marty on 02/09/18
Kevin was great! Saved me big time by repairing the squirrel cage which meant I only had to replace the blower motor; which I saved $100 on due my service agreement. I recommend them to anyone who needs heating/cooling work!

By elissar h. on 02/08/18
(No Comment)

By Michelle on 02/07/18
Rick came to the house today for our second complaint of our new furnace not working right. He finally found the problem, that unfortunately was because of the guys that put it in, missing a huge piece of making everything run correctly. After a couple of hours, he...
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Rick came to the house today for our second complaint of our new furnace not working right. He finally found the problem, that unfortunately was because of the guys that put it in, missing a huge piece of making everything run correctly. After a couple of hours, he was finally finished and it’s running great. He was very pleasant and enjoyed having him in our home.
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By Karen H. on 02/05/18
I met with Kevin on Friday and Perry on Saturday. I was very happy with both of them. I really like and feel comfortable with the Arco team. They both were so nice and easy to work with. It's apparent they sincerely care about their customers. I appreciated the...
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I met with Kevin on Friday and Perry on Saturday. I was very happy with both of them. I really like and feel comfortable with the Arco team. They both were so nice and easy to work with. It's apparent they sincerely care about their customers. I appreciated their candor and honest advice. I didn't feel pressured at any time. I get my new furnace tomorrow. Installation will be key and I am very hopeful my good experience with Arco will continue.
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By Karen H. on 02/05/18
2/3/18 - Perry was professional, kind and took time to answer all my questions. He helped me make a good purchasing decision and I never felt like he was giving me a sales pitch. I trusted him right away. Wouldn't hesitate to recommend him to anyone. Very pleasa...
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2/3/18 - Perry was professional, kind and took time to answer all my questions. He helped me make a good purchasing decision and I never felt like he was giving me a sales pitch. I trusted him right away. Wouldn't hesitate to recommend him to anyone. Very pleasant appointment. I felt comfortable and trusted his knowledge and experience. Thanks Arco. Karen H.
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By Karen H. on 02/05/18
2/3/18 - Kevin H is always a pleasure to work with. He's prompt, honest, and trustworthy. I know he cares about his customers which is important to me when choosing a service provider. He gives me peace of mind and has recently helped me make a good decision abo...
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2/3/18 - Kevin H is always a pleasure to work with. He's prompt, honest, and trustworthy. I know he cares about his customers which is important to me when choosing a service provider. He gives me peace of mind and has recently helped me make a good decision about repair versus replacement. I never feel "sold". Thanks Arco. Karen H.
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By Claude T. on 02/03/18
Although it took 5 days to get a response from Arco the wait was well worth the results. Dion came out fixed our problem, was very professional and knowledgeable, did a great job and explained what to do in the future to correct the problem. Excellent job and rep...
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Although it took 5 days to get a response from Arco the wait was well worth the results. Dion came out fixed our problem, was very professional and knowledgeable, did a great job and explained what to do in the future to correct the problem. Excellent job and representative for Arco. Claude Thompson
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By Joshua W. on 02/03/18
Arco heating and cooling is the best around. Give them a call you'll be glad you did.

By Richard R. on 02/02/18
Perry was very informative, professional, and honest about my A/C needs. I would highly recommend Arco for any HVAC needs you may have.

By Joshua W. on 02/02/18
Jeff S. Has been to residence several times for checks and tune ups. Always pleasant and polite. Arco has the best technicians around hands down.

By Cederick T. on 02/01/18
Marvin was my tech. Marvin was extremely knowledgeable about the equipment I had on hand and even cleaned it for me. His arrival was in great time as he wasted none to complete a tune up on my equipment. Very polite and professional! Great guy! Thanks Arco and Thank you Marvin

By Bob K. on 01/31/18
Marvin arrived to look at our boiler problem.He shared very valuable information regarding operational details, and found the issue quickly which was a bad thermostat.He replaced it quickly and we were up and running.He displayed some of the best professional workm...
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Marvin arrived to look at our boiler problem.He shared very valuable information regarding operational details, and found the issue quickly which was a bad thermostat.He replaced it quickly and we were up and running.He displayed some of the best professional workmanship I have encountered recently, and price for service was extremely fair
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By Steven P. on 01/31/18
Kevin was extremely polite and knowledgeable in explaining and executing my repair. Service was prompt and cost effective.
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216-220-3974

Select any employee to see all their reviews.

Jeff S
Rating:
261 total reviews!
Henry M
1 Year
Rating:
78 total reviews!
Troy R
Customer Service Rep.
10 Years
Rating:
(61 total reviews)
Rebecca
Customer Service Rep.
Rating:
(4 total reviews)
Perry W
Rating:
(47 total reviews)
Kevin H
Rating:
(41 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Arco Comfort Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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