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By Jarrod M. on 01/13/19
Trevor is an awesome guy and very good at what he does. His suggestions saved me some money and when someone does that they show integrity. Good person to have on your team.

By Jarrod M. on 01/12/19
Aquarius was installed in our place over a year ago. It's so awesome to have good drinking water. Trevor came to the house to update filters and change a few things out a couple of days ago. He comes to the front door carrying a rug to put down so he doesn't car...
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Aquarius was installed in our place over a year ago. It's so awesome to have good drinking water. Trevor came to the house to update filters and change a few things out a couple of days ago. He comes to the front door carrying a rug to put down so he doesn't carry snow into the house. I kinda laughed a little and watched. Then he came in. I told him that he didn't have to take his shoes off and he explained to me that he had shoe covers he would put on. I said, you really don't have to do that. He said, "I insist." I like the extra mile this team not only showed that day, but ever since they installed the system. Good people with good product and service!
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By Nancy on 01/11/19
Your installers, Jon and Colby were very professional and got the house warmed up in no time. Very courteous. I will be signing up for the customer care plan as well. Job well done and much appreciated. Joe K was not the installer. Jon is not up there.

By Sabrina A. on 01/09/19
Trevor was awesome! He knew what he was doing and went over everything if detail!

By Amanda B. on 01/08/19
Alex T is a furnace genius. When my Carrier furnace stopped blowing warm air on a cold day in January, Alex saved the day. In the evening over the phone, he talked me through performing several tests myself, all while remaining extremely patient, thoughtful, and fr...
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Alex T is a furnace genius. When my Carrier furnace stopped blowing warm air on a cold day in January, Alex saved the day. In the evening over the phone, he talked me through performing several tests myself, all while remaining extremely patient, thoughtful, and friendly. And then right when we were about to give up and schedule an in-home appointment — his final idea worked! The motor started running again and the pilot light came on. I can’t thank you enough for saving me time and money, Alex! I’ll definitely call Aquarius next time an issue comes up — and a tune-up before that. You gained a loyal customer today.
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By John & Lou Ann K. on 01/04/19
Very professional, knowledgeable and friendly

By Doug N. on 01/01/19
Professional and willing to adjust their schedule to work with you

By Kathryn B. on 12/28/18
Travis is excellent service tech. He was polite, punctual and kept us well informed. He explained everything and had a great sense of humor! Than you!

By Susan D. on 12/20/18
The service from Aquarius Home Services is excellent. We had Trevor replace our reverse osmosis filters and he was very thorough and efficient in his work. He explained what he was doing to check the systems and how the filters work. We love our Kinetico system and...
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The service from Aquarius Home Services is excellent. We had Trevor replace our reverse osmosis filters and he was very thorough and efficient in his work. He explained what he was doing to check the systems and how the filters work. We love our Kinetico system and appreciate the quality of their service techs!
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By Victor S. on 12/18/18
Travor S was here yesterday to test our water and also to make sure the Kenetico was functioning properly and to check the water level in the brine, it was fine but our filter needed changing. He checked everything and took care of putting a new filter in. Great ...
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Travor S was here yesterday to test our water and also to make sure the Kenetico was functioning properly and to check the water level in the brine, it was fine but our filter needed changing. He checked everything and took care of putting a new filter in. Great job and we like Trevor stopping as he is always friendly and knows his the business. Thanks so much Trevor. We love our system too. Vic Stanchfield
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By Cosy W. on 12/18/18
I am totally & completely satsfied with Trevor & the service he gave.

By Cosy W. on 12/17/18
Travis called & confirmed my service appt. & time. He arrived on time, was very polite, clean, neat & explained what he was going to check on my softener. He had it fixed quickly & I am very happy with his quality of service. I will highly recommend your Bemidji, M...
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Travis called & confirmed my service appt. & time. He arrived on time, was very polite, clean, neat & explained what he was going to check on my softener. He had it fixed quickly & I am very happy with his quality of service. I will highly recommend your Bemidji, MN service dept. Thank you!!
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By Julie O. on 12/17/18
The service representative was friendly and very helpful! Identified a leak under my sink not related to their equipment. Trevor was considerate and made sure all my questions were answered.

By Charles C. on 12/17/18
Wade is technically competent, courteously explains what he does and options. A professional.

By Megan S. on 12/14/18
Cory was incredibly helpful, kind and thoughtful. It is obvious that he is knowledgeable about his work and takes pride in a job well done, from his preparedness in anticipating our water needs to Going the extra mile in clearly explaining our system and how it wo...
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Cory was incredibly helpful, kind and thoughtful. It is obvious that he is knowledgeable about his work and takes pride in a job well done, from his preparedness in anticipating our water needs to Going the extra mile in clearly explaining our system and how it works. He gave us all of our options for fixing problems, explained the pros and cons of each solution, and didn’t pressure us to choose one option over another. We truly value his integrity and honesty in his work and hope that we’ll see Cory again when our softener and RO systems are serviced.
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By Megan S. on 12/12/18
Cory was fantastic! He was friendly, cheerful, and had anticipated what we would need and had it in the truck so he could grab it if necessary. Cory clearly explained what was going on with our water softener and reverse osmosis system, gave me all the options to...
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Cory was fantastic! He was friendly, cheerful, and had anticipated what we would need and had it in the truck so he could grab it if necessary. Cory clearly explained what was going on with our water softener and reverse osmosis system, gave me all the options to solve our water problems, and was upfront with all the pricing and payment choices. He made sure I understood everything, showed me exactly how everything worked and even talked with my husband on the phone to explain things to him as well. He went above and beyond his responsibilities to provide quality service at an affordable rate.
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By Judy H. on 12/04/18
Trevor came to my home to give my system it's six-month check up. He was friendly, courteous, and knowledgeable. His explanations of the "whys and wherefores" regarding the operation of my system, were in terms I could understand. Thank you for your help.

By Heather S. on 11/30/18
Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I wen...
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Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I went up to the truck and it was Trevor. He was immediately willing to help. He even looked up my history with Aquarius and noticed that one of the parts we had on our system was needing to be changed out so he immediately follwed me home and changed out the part. It was great to have immediate service like that. He was very knowledgeable and explained everything that he was doing. I appreciate what he did to help me out.
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By Heather S. on 11/29/18
Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I wen...
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Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I went up to the truck and it was Trevor. He was immediately willing to help. He even looked up my history with Aquarius and noticed that one of the parts we had on our system was needing to be changed out so he immediately follwed me home and changed out the part. It was great to have immediate service like that. He was very knowledgeable and explained everything that he was doing. I appreciate what he did to help me out.
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By Heather S. on 11/29/18
Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I wen...
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Trevor was very helpful and professional. I went to the office to get a new filter, but the office secretary was gone for lunch and had closed the office during that time. I noticed a service truck with someone in it sitting off to the side of the building so I went up to the truck and it was Trevor. He was immediately willing to help. He even looked up my history with Aquarius and noticed that one of the parts we had on our system was needing to be changed out so he immediately follwed me home and changed out the part. It was great to have immediate service like that. He was very knowledgeable and explained everything that he was doing. I appreciate what he did to help me out.
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Select any employee to see all their reviews.

Mike T
Rating:
(73 total reviews)
Bryan M
Rating:
(72 total reviews)
Craig O
4 Years
Rating:
(60 total reviews)
Mike C
5 Years
Rating:
(57 total reviews)
Noah B
Rating:
(56 total reviews)
Bobbie O
Rating:
(41 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Aquarius Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Aquarius Home Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Erin R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
134 total reviews
Originally from MN, Erin recently moved to Somerset, Wi. She has 3 children, loves all MN sports and is am a die-hard Vikes fan!(Don’t let the name fool you.)
By Greg and Deb P. on 05/14/16
Wade Wambolt is a true professional! He knows everything about Aquarius water conditioning. He answered every question we asked of him and he explained everything clearly. He's courteous, personable, knowledgeable hardworking and he keeps his truck and work space ...
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Wade Wambolt is a true professional! He knows everything about Aquarius water conditioning. He answered every question we asked of him and he explained everything clearly. He's courteous, personable, knowledgeable hardworking and he keeps his truck and work space neat, clean and organized. THE BEST!!!
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By Connie R. on 05/14/16
The two representatives exceeded my expectations for courteous service and thorough explanation of my water system.

By Connie R. on 05/12/16
e team at Aquarius is always polite, prompt and patient. Our city utility office conducted a city-wide plumbing inspection which required an additional valve installed on our Kinetico system. I called, was promptly scheduled, and although I wasn't available, my hou...
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e team at Aquarius is always polite, prompt and patient. Our city utility office conducted a city-wide plumbing inspection which required an additional valve installed on our Kinetico system. I called, was promptly scheduled, and although I wasn't available, my housemate met Jason and the service and education he provided her in learning to use bypass and maintain the system was excellent! Thank you again, Aquarius Team - it's always a pleasure working with you!
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By Richard and Ann Louise V. on 05/03/16
Super Company. They have a good product, it works flawlessly, and they are always willing to answer your questions and provide assistance if needed. Recently, they helped me reattach the filter system when the original location for attachment was removed due to rem...
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Super Company. They have a good product, it works flawlessly, and they are always willing to answer your questions and provide assistance if needed. Recently, they helped me reattach the filter system when the original location for attachment was removed due to remodeling. They did this FREE. COURTESY. CUSTOMER RELATIONSHIP. I recommend this company at the highest possible rating.
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By Krista and Tim W. on 04/26/16
Aquarius Water does a great job at being experts in the water business. I find them to be thorough and complete.

By Travis C. on 04/26/16
I flew from New York to our vacation home specifically to have this install occur and due to a miscommunication in needed parts, the install wasn't completed. Basically I wasted a $450 trip.

By george b. on 04/26/16
did a great job.

By Clyde W. on 04/15/16
Good mantenance & customer service. Disapointened that Kinetico did not solve tanin issue as originally promised.

By Donald M. on 04/01/16
always great products and services I am very happy to have AQUARIUS as my water conditioner professional.

By Cody and Robin W. on 03/31/16
Craig came out and showed us how much better our very hard water could be. We had a Kinetico softener in our last home and loved it, so Craig didn't have to try very hard to sell us another system. When I called the office with a few questions, my call was handled...
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Craig came out and showed us how much better our very hard water could be. We had a Kinetico softener in our last home and loved it, so Craig didn't have to try very hard to sell us another system. When I called the office with a few questions, my call was handled very professionally and with a friendly demeanor. Adam was our installer and he was very pleasant and personable. He made sure to put on foot covers to protect our wood floors. He was very knowledgeable and answered our questions about installation. I never felt uncomfortable while he was in my home. I would definitely refer Aquarius to my friends and family.
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By Justin Clark on 03/26/16
This service was for work that wasn't done to my satisfaction the first time. Jason A was pretty good at what he did to fix what needed to be fixed. Everything was done the way it should have been done the first time when he was finished.

By Justin C. on 03/22/16
After installation was completed, there were multiple issues that weren't taken care of. 1. The old iron filter wasn't removed. 2. The plumbing that was done where the iron tank was deleted, was left hanging and was not supported to maintain integrity. 3. A couple ...
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After installation was completed, there were multiple issues that weren't taken care of. 1. The old iron filter wasn't removed. 2. The plumbing that was done where the iron tank was deleted, was left hanging and was not supported to maintain integrity. 3. A couple of random things left on the floor and not thrown out. 4. Location of prefilter mounting was discussed with me over concerns for difficulty changing the filter after finishing of the basement walls takes place. I said as long as it is possible I have no problem. Well the filter was mounted where we talked about and the edge of the assembly sticks out a good 3/4" outside the face of the studs (where the Sheetrock will need to be) so that will have to get moved in order to finish that portion of the basement. So all in all, for the price I don't think I'm satisfied, but I hope the water quality makes me forget the rest of the things that were missed.
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By Brad and Maria A. on 03/01/16
All was very fast and professional.

By Lloyd and Trudy P. on 02/29/16
Very good and well informed people on water treatment

By Maira M. on 02/26/16
Joe and Mike were very helpful. Joe came out to do a tune up and found out that our current softener was no longer working correctly. He gave me great information on options to replace it. There was no pressure to commit to one from them. However we did decide to g...
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Joe and Mike were very helpful. Joe came out to do a tune up and found out that our current softener was no longer working correctly. He gave me great information on options to replace it. There was no pressure to commit to one from them. However we did decide to go forward and buy a new system from them. Mike came out and installed it for us. Mike did an excellent job installing the new one and removing the old one for us too. We will use this company again if/when needed.
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By Gary Z. on 02/05/16
Everyone we had contact with during this time(Erin, Jason, Mike, and Adam) were super! The new Kinetico water softener is wonderful!

By Arlen and Jan Helstad on 02/04/16
WE'VE BEEN USING YOUR SERVICES FOR MANY YEARS AND HAVE NEVER HAD A PROBLEM WITH ANY WORKER. WE FEEL VERY WELL TAKEN CARE OF BY YOUR COMPANY...THANKS

By Jeff Gallus on 02/02/16
Great experience overall. Product also speaks for itself. Noticed a difference instantly in our water quality.

By Bill E. on 02/02/16
Aquarius has customer service figured out. Everyone we worked with on our purchase and installation went out of their way to ensure our complete satisfaction. Computer glitches that might have derailed some organizations, were handled deftly, swiftly and in such ma...
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Aquarius has customer service figured out. Everyone we worked with on our purchase and installation went out of their way to ensure our complete satisfaction. Computer glitches that might have derailed some organizations, were handled deftly, swiftly and in such manner as to impress me with their concern for customer satisfaction. I must offer special recognition to Dave, our plumber/installer. His attention to detail and his drive to ensure the installation was done 'right', as opposed to just being done so he could get out of there impressed me no end. Probably because I see such qualities expended so seldom these days. Our installation proved more difficult than anticipated, and in my estimation Dave went above and beyond as we worked through several issues to find solutions. Never once did I hear a complaint; rather, he offered ideas, options and work-arounds designed to ensure our installation met both his, and our, high standards. I find, unfortunately, the superior level of customer service provided by Aquarius to be rather rare. They truly earned this superlative review.
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By Lou and Cari K. on 01/21/16
Jason did the installation of our water softner in a timely manner. He provided exceptional service and arrived on time. Explained everything thoroughly! I would definitely recommend Aquarius water Condtioning/Kenetico.
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