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By Alice W. on 01/29/20
Russ and Nick ran into some unexpected problems with my old plumbing, but they stuck with it and did a great job. It was the second time I've called Approved; they're always on time and very clean. I certainly would call them again if needed.

By Mark O. on 01/24/20
Russ was a true professional! Took time to diagnose the issues, offered solutions for issues, and told me how much it would cost up front. Pleasure dealing with Approved as always.

By Mike O. on 01/23/20
no comment

By Dan L. on 01/21/20
We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our ...
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We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!
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By Anna M. on 01/20/20
Russ and Nick arrived on time. They covered their boots to avoid tracking dirt into the house. They introduced themselves with a smile. They got right to work troubleshooting our plumbing issue. Once they determined the issue they wrote us a quote to fix the proble...
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Russ and Nick arrived on time. They covered their boots to avoid tracking dirt into the house. They introduced themselves with a smile. They got right to work troubleshooting our plumbing issue. Once they determined the issue they wrote us a quote to fix the problem. They told us the quote and gave us alternative solutions that may be more affordable for our particular problem. We appreciated their honesty. They have earned our trust and we will recommend them to friends..
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By Anna M. on 01/20/20
Russ B. arrived to assess a problem with a sink disposal apparatus. He attempted to get it going, but it was permanently seized. He replaced the device speedily. Russ patiently explained problems associated with these devices. Costs for the repair were clearly e...
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Russ B. arrived to assess a problem with a sink disposal apparatus. He attempted to get it going, but it was permanently seized. He replaced the device speedily. Russ patiently explained problems associated with these devices. Costs for the repair were clearly explained to us before he started the work, as well as other options. He was friendly and clearly expert in assessing our situation. Laura handled our appointment on my first call, and confirmed it the day before, and the morning of. Very professional team and company. This was our third experience with Approved and we approve and recommend.
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By Mandi F. on 01/17/20
Thanks

By Robert E. on 01/16/20
I had a broken hot water heater. I first spoke with Laura who was courteous and professional. The appointment was scheduled right away and she informed me of who was coming and when. Luke came on time and was also very courteous and professional. He gave me a quote...
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I had a broken hot water heater. I first spoke with Laura who was courteous and professional. The appointment was scheduled right away and she informed me of who was coming and when. Luke came on time and was also very courteous and professional. He gave me a quote for the replacement and was able to complete it right way. Other technicians assisted. The work was completed. All was done in a neat and orderly way. I would recommend Approved Plumbing to others. Robert E - Brecksville OH
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By Larsen, D. on 01/14/20
We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our ...
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We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!
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By Kim K. on 01/14/20
Luke arrived to help my first technician finish a job that grew as we realized the issue was more than just a toilet repair. He showed up as quickly as possible with extra equipment and immediately got to work with Russ. The two of them finished the job efficiently...
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Luke arrived to help my first technician finish a job that grew as we realized the issue was more than just a toilet repair. He showed up as quickly as possible with extra equipment and immediately got to work with Russ. The two of them finished the job efficiently and cleaned up perfectly when they finished. Luke was very good at explaining different options and how/why each choice would help.
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By Kim K. on 01/14/20
Russ F came to my house expecting to auger w toilet...7 hours later, they had my main line out of the house cleared of tree roots. Let’s just say neither of our days went as planned but Russ did all he could to start with the smallest potential issue and work his...
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Russ F came to my house expecting to auger w toilet...7 hours later, they had my main line out of the house cleared of tree roots. Let’s just say neither of our days went as planned but Russ did all he could to start with the smallest potential issue and work his way up only if needed. He was patient, explained things well, and didn’t pressure any decisions. He worked diligently the entire time, and when done, the house was as neat as it was before he Began work. I recommend this service and technician to anyone who needs plumbing work.
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By Weber, J. on 01/13/20
Very Good

By Sue F. on 01/13/20
Top Notch company. I have used their services once or twice a year for the past 14 years. Their team will bend over backwards to accommodate. This family owned business has an impeccable work ethic. God willing, I'll be using their services for the next 14 years or longer.

By Randy M. on 01/13/20
Great Service. They do things right the first time. Plus they are a ‘BUY AMERICAN’ company. Laura was able to get me a Service Tech promptly, same day for a sink leak. Come to find our I purchased the failed garbage disposal from Approved Plumbing. They replac...
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Great Service. They do things right the first time. Plus they are a ‘BUY AMERICAN’ company. Laura was able to get me a Service Tech promptly, same day for a sink leak. Come to find our I purchased the failed garbage disposal from Approved Plumbing. They replaced it at zero charge to me. It pays to do business locally and with great companies like Approved Plumbing. Carl, the tech who did the work, did a professional job and even cleaned up the mess and returned all the stuff under the sink!! Great service, people, and Company.
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By Kimberly L. on 01/13/20
Excellent service, friendly, professional

By Don B. on 01/10/20
I have used approved plumbing several times in the past few years and from the receptionists to the techs they are outstanding. They show up when they are supposed to, are very professional, and know what they are doing. It’s never pleasant when something breaks ...
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I have used approved plumbing several times in the past few years and from the receptionists to the techs they are outstanding. They show up when they are supposed to, are very professional, and know what they are doing. It’s never pleasant when something breaks or leaks in one’s house. I have never not had a prompt response to a call and the work gets done in a timely fashion. I highly recommend this company.
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By Carrie M V. on 01/10/20
Mike was great!! He evaluated our slow draining situation with our parking lot sewer, fixed the issue, and gave us tips on how to help the sewer run more efficiently in the future. He was honest and up front right from the start. Highly recommend Approved Plumbing!!

By Tommy P. on 01/08/20
The guys did an excellent job and were very informative!

By Bonnie D. on 01/08/20
Great work. Friendly and easy to schedule.

By George R. on 01/07/20
We have been dealing with Approved Plumbing for 30 years. Everyone is very friendly, helpful and they do fantastic work. Russ came out this morning to fix 2 problems and we always enjoy seeing him. He is such an honest guy and his work is impeccable. Thank you, once again!
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CALL TO SCHEDULE
440-526-2905

Select any employee to see all their reviews.

Jeff S
Customer Service Rep.
12 Years
Rating:
(86 total reviews)
Russ B
1 Year
Rating:
(51 total reviews)
John B
7 Years
Rating:
(36 total reviews)
Dennis S
Customer Service Rep.
47 Years
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Approved Plumbing Co. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
440-526-2905
Russ F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
145 total reviews
I have been in the construction trade for over 25 years. I started out at a lumber yard and eventually ran my own small remodeling company. I have been married for 25 years and have two children. I enjoy family dinners, spending time with the family, the outdoors, and sports.
By Louise G. on 07/06/19
Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted Russ and also was very courteous, knowledgeable and capable. It's clear that b...
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Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted Russ and also was very courteous, knowledgeable and capable. It's clear that both men have a lot of experience and I trusted their advice. They were also very patient with my questions. Everyone at Approved Plumbing impressed me Jeff was honest about the best course for me to take with a malfunctioning dishwasher and gave me the name of a great appliance repair man. That's why I called Approved back when I knew I needed a plumber for a different job. Sharon was so friendly every time I talked with her, and her follow-up was excellent.
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By Louise G. on 07/06/19
Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted Russ and also was very courteous, knowledgeable and capable. It's clear that b...
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Russ wss pleasant, knowledgeable and competent. I felt very comfortable with him, confident in his work, and appreciated his attention to detail and commitment to quality. John assisted Russ and also was very courteous, knowledgeable and capable. It's clear that both men have a lot of experience and I trusted their advice. They were also very patient with my questions. Everyone at Approved Plumbing impressed me Jeff was honest about the best course for me to take with a malfunctioning dishwasher and gave me the name of a great appliance repair man. That's why I called Approved back when I knew I needed a plumber for a different job. Sharon was so friendly every time I talked with her, and her follow-up was excellent.
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By Bill and Gail H. on 06/17/19
Approved Plumbing completed our 3 bathroom remodel. Design, planning, communication and work done was exceptional and always professional, as performed by their caring team members: Sharon, Laura, Mike, Russ F., Russ B., Luke and John. We appreciate the high leve...
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Approved Plumbing completed our 3 bathroom remodel. Design, planning, communication and work done was exceptional and always professional, as performed by their caring team members: Sharon, Laura, Mike, Russ F., Russ B., Luke and John. We appreciate the high level of customer commitment of the entire team.
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By Bill and Gail H. on 06/17/19
Approved Plumbing completed our 3 bathroom remodel. Design, planning, communication and work done was exceptional and always professional, as performed by their caring team members: Sharon, Laura, Mike, Russ F., Russ B., Luke and John. We appreciate the high leve...
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Approved Plumbing completed our 3 bathroom remodel. Design, planning, communication and work done was exceptional and always professional, as performed by their caring team members: Sharon, Laura, Mike, Russ F., Russ B., Luke and John. We appreciate the high level of customer commitment of the entire team.
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By Jared C. on 06/05/19
2nd time working with Approved Plumbing, and specifically Russ B., Russ F. and Laura G from the office. They are experts, honest and friendly. 1st job was a big fix, 2nd time was a small one. Both times it was clear they wanted to get the job done right and keeps...
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2nd time working with Approved Plumbing, and specifically Russ B., Russ F. and Laura G from the office. They are experts, honest and friendly. 1st job was a big fix, 2nd time was a small one. Both times it was clear they wanted to get the job done right and keeps cost as low as possible. . Thank you Approved Plumbing.
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By Steve B. on 05/16/19
This was the second time we used this company and again we were completely satisfied. The office staff were courteous in setting up the appointment and reminder. Russ F is THE BEST! His assistant was Dave and he also did a fine job. Russ is knowledgeable and willi...
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This was the second time we used this company and again we were completely satisfied. The office staff were courteous in setting up the appointment and reminder. Russ F is THE BEST! His assistant was Dave and he also did a fine job. Russ is knowledgeable and willing to explain things thoroughly. They are neat. Don’t leave a mess. See the job through. Highly recommend.
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By Steve B. on 05/14/19
This was our second time using Approved Plumbing and we continue to sing their praises! This is one of the most efficient, courteous and knowledgeable companies we have dealt with. Honest and fair. Russ Fox is the best! Would highly recommend them!

By Alfred F. on 04/30/19
I had Russ as the tech for a lot of fixture installs and some repairs to get everything to code. He kept me up to date and completed everything in fine order.

By Sharon M. on 04/16/19
Honest and helpful. I would not hesitate to use Approved again.

By Judy S. on 02/12/19
Mr. Russ *** came this morning. He was helpful, efficient and courteous in addition to being thorough and working with me to find the best solutions to my plumbing issues.

By Diane B. on 01/26/19
Everyone at Approved Plumbing was great! Laura in the office was polite, personable and professional. The plumbers who came to my home, Russ F. and Orlando, were knowledgeable and efficient, and pleasant too!! Wonderful experience all around.

By John L. on 01/18/19
We had a great experience from setting up the appointment through completion of our project. Our service pro, Russ ***, was timely, friendly, and knowledgeable. He was able to quickly diagnose our hot water problem, fix it, and also gave us great recommendations fo...
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We had a great experience from setting up the appointment through completion of our project. Our service pro, Russ ***, was timely, friendly, and knowledgeable. He was able to quickly diagnose our hot water problem, fix it, and also gave us great recommendations for future work. Because of Russ' professionalism, we will certainly be hiring Approved Plumbing Co. for our future plumbing work!
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By John B. on 01/18/19
Russ Fox was very professional, on time and knowledgable. Quick response and satisfactory prices.

By martin s. on 12/15/18
Had the good fortune of having Russ F. and Russ B. remodel our main bathroom the week of December 10th to the 14th 2018. What a pleasure having them in our home. Knowledgeable , courteous , friendly and excellent workmanship. It was as if they were doing there o...
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Had the good fortune of having Russ F. and Russ B. remodel our main bathroom the week of December 10th to the 14th 2018. What a pleasure having them in our home. Knowledgeable , courteous , friendly and excellent workmanship. It was as if they were doing there own bathroom. Would not hesitate to recommend them to anyone looking to remodel a bath. also a thank you to Sharon, Laura, and Mike for there their help from the start. Sincerely, Martin and Lynda Stahurski
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By Allyson P. on 10/26/18
(no comment)

By Michael L. on 10/12/18
The entire operation from call to service was professional and efficient. High marks to all.

By Virginia D. on 09/24/18
Russ F wad very thorough and courteous. Gave me suggestions to further combat the water problem. Would definitely call ApprovedPlumbing for any plumbing needs!

By Kazu I. on 09/11/18
Russ is very professional. The work was done completely and beautifully. I would recommend Russ for any plumbing needs.

By Roland K. on 09/11/18
Russ was a pleasure to have work on my plumbing issue Waiting to hear back on shower cartridge availability

By Flo F. on 09/06/18
This was my first experience with Approved Plumbing and I was pleasantly impressed. Everyone from Sharon and Russ and Russ were very friendly and professional. I would not hesitate to recommend them.
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