Approved Plumbing Co. has always done excellent work for me. On this most recent service call, Technician Russ *** and Nick installed a new kitchen faucet to remedy a lack of hot water to my old faucet. Both gentlemen were knowledgeable, prompt, polite, and extremely professional. They completed the work successfully and provided me with all of the information I will need going forward. I would not hesitate to have them back for any plumbing issues in the future.
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We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!
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Russ and Nick arrived on time. They covered their boots to avoid tracking dirt into the house. They introduced themselves with a smile. They got right to work troubleshooting our plumbing issue. Once they determined the issue they wrote us a quote to fix the problem. They told us the quote and gave us alternative solutions that may be more affordable for our particular problem. We appreciated their honesty. They have earned our trust and we will recommend them to friends..
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Russ B. arrived to assess a problem with a sink disposal apparatus. He attempted to get it going, but it was permanently seized. He replaced the device speedily. Russ patiently explained problems associated with these devices. Costs for the repair were clearly explained to us before he started the work, as well as other options. He was friendly and clearly expert in assessing our situation. Laura handled our appointment on my first call, and confirmed it the day before, and the morning of. Very professional team and company. This was our third experience with Approved and we approve and recommend.
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I had a broken hot water heater. I first spoke with Laura who was courteous and professional. The appointment was scheduled right away and she informed me of who was coming and when. Luke came on time and was also very courteous and professional. He gave me a quote for the replacement and was able to complete it right way. Other technicians assisted. The work was completed. All was done in a neat and orderly way. I would recommend Approved Plumbing to others. Robert E - Brecksville OH
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We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!
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Luke arrived to help my first technician finish a job that grew as we realized the issue was more than just a toilet repair. He showed up as quickly as possible with extra equipment and immediately got to work with Russ. The two of them finished the job efficiently and cleaned up perfectly when they finished. Luke was very good at explaining different options and how/why each choice would help.
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Russ F came to my house expecting to auger w toilet...7 hours later, they had my main line out of the house cleared of tree roots. Let’s just say neither of our days went as planned but Russ did all he could to start with the smallest potential issue and work his way up only if needed. He was patient, explained things well, and didn’t pressure any decisions. He worked diligently the entire time, and when done, the house was as neat as it was before he Began work. I recommend this service and technician to anyone who needs plumbing work.
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