Russ Fox did a fantastic job replacing my nee gas water heater. He explained everything clearly to me. I know feel safer in my house. Russ also installed two gas shut off to gas water take and furnace. I would highly recommend Approved Plumbing at Russ Fox. Thank you, Maria Papa, Seven Hills.
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I got the appointment quickly, which helped with the leak. Nick was very professional and knowledgeable. He explained the issues clearly and offered alternatives with estimates. He performed the repair very well. He inspires trust and I would not hesitate to ask for him, should I need plumbing work.
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Jeff, Russ, and Sam were courteous and professional throughout a multi-day project to replace all of our drain lines and sewer venting. They worked late and started early in order to minimize the disruption to our home and made sure we could use our shower again before the weekend. They have regular updates on the work, took before and after pictures, and did such a great job the inspector asked me who did the work because he never sees such clean and meticulous plumbing anymore. While we hope we won’t need much more plumbing work, if we do, we are calling these guys.
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We've used Approved Plumbing a few times now, and they've been excellent every time. Reliable, professional, and their work is impeccable. I feel safe having them in my house, especially because I get a photo of who will be doing the work ahead of time. The biggest project we've hired them to do so far was adding plumbing and a half bath to our top floor. It was a big job, but they finished it on time, within budget, and with minimal disruption at home. We are extremely happy with their work. We especially appreciate Russ Fox. He's researched and estimated a couple of tough projects for us, and has always figured out a way to get them done efficiently and cost effectively. He's friendly, and takes pride in his work.
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I needed a cleaning/descaling of my instant-on hot water tank. I was also having a problem with the hot water being unstable, going from hot to cold every few minutes. The cleaning and diagnosis were almost double what I have ever paid and what others have paid for the same service. He also informed me that a valve needed to be replaced, the total for the entire job including descaling and diagnosis was close to $1200.00. Also, the cleaning fixed the hot water fluctuations and in the end, we did not need to replace the valve. By pausing and cancelling the follow-up appt I saved myself a lot of money. So in summary pricing is way too high and the diagnosed problem no longer exists. I will never call Approved Plumbing again.
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I called Approved Plumbing to have potential work done to replace two shutoff valves under my kitchen sink and to perform routine descaling of a tank-less water heater. Sharon was very helpful in setting up an appointment for me and very pleasant during the process. Carl came on time and very knowledgeable and explained my options and potential costs very clearly. Like Sharon, Carl was very pleasant and friendly. He did a great job on the work I requested and I am very satisfied with all of it. This was the best experience I have ever had with any plumbing problem or issue. I highly recommend Approved Plumbing.
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