Carl came out to repair 2 small problems that we originally called the company out for and one repair of a water shut off that the previous employee, Jeff broke. Carl was a perfectionist that was prompt, exact, and very clean. Each job was completed with perfection and I would recommend Carl and request him back again for any additional repairs.
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This company consistently provides excellent service. They offer convenient scheduling and provide a two-hour window of time when the technician will arrive. They email ahead of the appointment with a picture so you know who to expect at your door. The technician who helped me today, Jeff, was prompt, polite and efficiently addressed the issues I was having with leaks under my kitchen sink. Sharon, the scheduler, was courteous and helpful when I needed to talk to her on the phone. Approved Plumbing probably isn't the cheapest in my area, but their service is worth it!
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Carl C and his assistant, Russ, were on time, professional, and showed me a written review of their findings in my downspouts. They flushed out roofing asphalt build-up from all spouts, and left the spouts all draining well. The original estimate was explained to me in advance, depending on their finding using a camera. It was reasonable and I am very happy with their work. I would unequivically hire them/Approved Plumbing, again. I highly recommend them. Sharon, the receptionist, was very professional and helpful to me, as well. Her communications by email and phone were pleasant and timely. Thank you... Linda K
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Carl C and his assistant, Russ, were on time, professional, and showed me a written review of their findings in my downspouts. They flushed out roofing asphalt build-up from all spouts, and left the spouts all draining well. The original estimate was explained to me in advance, depending on their finding using a camera. It was reasonable and I am very happy with their work. I would unequivically hire them/Approved Plumbing, again. I highly recommend them. Sharon, the receptionist, was very professional and helpful to me, as well. Her communications by email and phone were pleasant and timely. Thank you... Linda K
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Carl C and his assistant, Russ, were on time, professional, and showed me a written review of their findings in my downspouts. They flushed out roofing asphalt build-up from all spouts, and left the spouts all draining well. The original estimate was explained to me in advance, depending on their finding using a camera. It was reasonable and I am very happy with their work. I would unequivically hire them/Approved Plumbing, again. I highly recommend them. Sharon, the receptionist, was very professional and helpful to me, as well. Her communications by email and phone were pleasant and timely. Thank you... Linda K
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Carl C and his assistant, Russ, were on time, professional, and showed me a written review of their findings in my downspouts. They flushed out roofing asphalt build-up from all spouts, and left the spouts all draining well. The original estimate was explained to me in advance, depending on their finding using a camera. It was reasonable and I am very happy with their work. I would unequivically hire them/Approved Plumbing, again. I highly recommend them. Sharon, the receptionist, was very professional and helpful to me, as well. Her communications by email and phone were pleasant and timely. Thank you... Linda K
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Luke and Orlando were great during their most recent visit, and Luke is always top notch. I've seen what just "some guy" can do in terms of plumbing, and I appreciate their professionalism and that they work to code. They are knowledgeable, friendly, and will work with you. I have always found them reasonably priced. I feel like I have a go-to professional that I can always rely on.
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i had a broken toilet seal and called approved plumbing ... never thought about asking for a quote over the phone ... anyway i had also asked if they could install a new bathroom faucet. when the technician arrived he first gave me a quote for the work AND I WAS SHOCKED. the technician/plumber carl quoted me $321 for the seal replacement and $420 for the faucet install. ONCE AGAIN I WAS SHOCKED. he also told me that i most likely needed a steel plate added to bottom of the toilet due to a new building code ... and that would cost me an additional $200. i replied you want $1000 to replace a toilet seal and install or switch out a new faucet ... he responded that "we know we are not the cheapest around." i paid the $69 service charge and sent him on his way. i immediately called another plumber and set up an appointment for a $95 seal change and a $50 faucet install ... what would you do pay $1000 with approved plumbing or $145. THIEVES!
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I had 2 plumbers (Mike R. & John) from Approved Plumbing come out to install a new toilet and new faucet for the sink. They did a top notch job. I was pleased with how efficiently they worked. They left the master bath spotless after their work. I'd highly recommend Approved Plumbing to anyone.
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The did an excellent job snaking my basement floor drain. They took the time to explain reasons for clogs and how to avoid them. They provided me with a sheet of chemicals and soaps to use and to avoid others that are harmful to the bacteria that must be present for all drains to work properly. They also explained how to best use the sink erator and to properly flush water to ensure the lines run clear to the street. They were prompt, professional and friendly.
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Our service technician, Russ was very professional and considerate. He showed us a very detailed cost breakdown of the services that would be done that day and that allowed us to choose a couple items that my husband would do himself. Russ also went over a couple small things that would be helpful when we reinstalled the disposal after the repairs he performed. Thank you Russ for your help!
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