Russ B. arrived to assess a problem with a sink disposal apparatus. He attempted to get it going, but it was permanently seized. He replaced the device speedily. Russ patiently explained problems associated with these devices. Costs for the repair were clearly explained to us before he started the work, as well as other options. He was friendly and clearly expert in assessing our situation. Laura handled our appointment on my first call, and confirmed it the day before, and the morning of. Very professional team and company. This was our third experience with Approved and we approve and recommend.
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We own a few rental properties in the area and Approved Plumbing is the only company we use. They are professional, knowledgable, and quick to respond. We've used them for everything from replacing pipes and plumbing systems in century homes, to installing all our plumbing in a new construction project. Mike, Luke, Jeff, and Russ are GREAT. They can always diagnose the problem and we know once its completed it will last for quite some time. Can not recommend this company enough!
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Luke arrived to help my first technician finish a job that grew as we realized the issue was more than just a toilet repair. He showed up as quickly as possible with extra equipment and immediately got to work with Russ. The two of them finished the job efficiently and cleaned up perfectly when they finished. Luke was very good at explaining different options and how/why each choice would help.
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Russ F came to my house expecting to auger w toilet...7 hours later, they had my main line out of the house cleared of tree roots. Let’s just say neither of our days went as planned but Russ did all he could to start with the smallest potential issue and work his way up only if needed. He was patient, explained things well, and didn’t pressure any decisions. He worked diligently the entire time, and when done, the house was as neat as it was before he Began work. I recommend this service and technician to anyone who needs plumbing work.
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Great Service. They do things right the first time. Plus they are a ‘BUY AMERICAN’ company. Laura was able to get me a Service Tech promptly, same day for a sink leak. Come to find our I purchased the failed garbage disposal from Approved Plumbing. They replaced it at zero charge to me. It pays to do business locally and with great companies like Approved Plumbing. Carl, the tech who did the work, did a professional job and even cleaned up the mess and returned all the stuff under the sink!! Great service, people, and Company.
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I have used approved plumbing several times in the past few years and from the receptionists to the techs they are outstanding. They show up when they are supposed to, are very professional, and know what they are doing. It’s never pleasant when something breaks or leaks in one’s house. I have never not had a prompt response to a call and the work gets done in a timely fashion. I highly recommend this company.
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We had a new 50 gallon water heater and Halo water treatment system installed in December. Mike and Russ arrived on time and finished in 1day. Despite discovering a part was missing for the Halo. Mike called the supplier and sure enough they had the missing box. We love the Halo, our water tastes so much better everywhere in the house and I never run out of hot water with the bigger tank and mixing valve. Great job.
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I had a Toilet filler valve go bad on our upstairs toilet. I called Approved Plumbing and arranged for a service call the next day. In the meantime, their was a cancellation and they were able to come the same day. Russ the technician came explained what needed to be done and how much it would cost. After I approved he did the work and explained what I needed to watch for in the future. Thanks to Sharon who took my call and to Russ for fixing the problem so promptly.
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Sharon the office manager was very courteous and accommodating. She was able to work around my schedule and send a technician out before the holiday even though they were heavily booked that day. I have used Approved Plumbing many times in the past and have always been satisfied with their service. Russ B was very professional and thorough in determining the the cause of my plumbing issue. He was very knowledgeable and explained the problem in a way that was easy for me to understand. I would definitely use them again in the future.
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Great company. Laura helped with an appointed time and Carl came out to work on a drain problem. He was polite and efficient. Gave me suggestions for keeping the drain clean and explained about the pipes in the building I live in. Nice people - thanks to everyone. Need a plumber, call Approved.
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