We looked at different options for water filtration and reverse osmosis for weeks. Finally found a knowledgeable company to provide product and install. They were very quick to schedule and pricing was provided at time of initial sales call. Installers provided quality installation of products and piping. RO and Filter works great. Water tastes amazing. Also love how it looks. Highly recommend.
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We had a great team from American Water install a Kinetico system for us and we are very pleased with the results. Jason Watson came for our initial contact and was extremely informative. He helped us understand how and why the system would help us. Then we had two really helpful technicians come out and install the system. They were very careful not to make a mess. (Frankly, I don't know how they did it!) But it turned out really nice. The install went in out garage and takes up a minimum amount of space. thank you American Water!
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I called (3) providers. We have a need for a relatively high gallon per minute flow rate. Most residential equipment can only handle 6-8 gallons per minute (maximum). I was originally going to go with Ra&%#oft however, they could not provide a solution (after requesting it) that would meet my needs of an 11 GPM flow rate. American Water created a solution that meets our needs. The installer did a fantastic job with equipment placing. A small leak popped up and they returned to fix it quickly. The sales representative Kevin collaborated with another person in his officer to ensure the system would deliver on my needs. I am very happy with the overall system and results.
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We highly recommend Kinetico! Kevin provided stellar customer service throughout our experience. He was knowledgeable about the products, follow up with our questions, and has a very friendly demeanor. The men that came and added our loop were professional and did an awesome job with our installation. The product itself is worth every penny! You will not be disappointed.
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Salesman was very professional and knowledgeable. Listened to our needs and suggested the right solution, not the most expensive one. Installer seemed to know his stuff and provided a lot of helpful information for us to get the most out of our system. Softener and filter are operating well. All in all a good experience.
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I have water softener and reverse osmosis systems purchased from and installed by American Water. Their service is most commendable. Jon Marie in the Dripping Springs store was very helpful in getting replacement filters for me. Technician Andrew resolved an issue with the R.O. system in short order. These are great people to do business with!
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