

CALL TO SCHEDULE
512-388-0022
512-388-0022
Friendly, knowledgeable personnel, quick turnaround on the work, and a great product. We had a minor issue with installation, but the company made things right without any delays. I chose American Water over a few other options due to their positivity customer serv...
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Friendly, knowledgeable personnel, quick turnaround on the work, and a great product. We had a minor issue with installation, but the company made things right without any delays. I chose American Water over a few other options due to their positivity customer service reviews, and I am very glad I did so.
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Romaldo was very courteous and arrived for our consultation timely. He conducted a water test and shared the results with us allowing us to review our water quality in real time. The results were staggering. Our water quality in Round Rock is incredibly poor.
Roma...
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Romaldo was very courteous and arrived for our consultation timely. He conducted a water test and shared the results with us allowing us to review our water quality in real time. The results were staggering. Our water quality in Round Rock is incredibly poor.
Romaldo spoke in plain, layman's terms that were easy to understand and jargon-free. After leaving the consultation Romaldo provided us with our water results in an easy-to-read report, along with three estimates of different equipment packages and the ongoing maintenance associated with the systems.
The installation team arrived timely, explained all of the steps they were going to do in order to complete the installation and got straight to work. They began at approximately 9:30am and were done by 3pm. Their installation was very clean and thorough.
Overall, I have been incredibly impressed by the sales staff, the equipment and the installation team.
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Highly recommend this company! Our sales person, Kevin, explained all our options fully and did not use any high pressure tactics to get us to buy. Our installers did a clean, quality job and explained our new equipment thoroughly before leaving. Very happy with our water softener!
Erin was very knowledgeable and made it very easy for me to understand their products, how they worked and the options they had.
It never felt like she was pushing and instead I felt like she was just helping me with my decision.
I would recommend Erin and he...
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Erin was very knowledgeable and made it very easy for me to understand their products, how they worked and the options they had.
It never felt like she was pushing and instead I felt like she was just helping me with my decision.
I would recommend Erin and her company to anyone interested in water softener solutions.
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Had an issue with my newly installed S2500 from Kinetico. Called at 7:00 am and they were onsite by 9:30am. Dustin is fantastic. I have to say the the installation was a beautiful finished product, got back 65% of my shed back with his new layout but I digress. ...
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Had an issue with my newly installed S2500 from Kinetico. Called at 7:00 am and they were onsite by 9:30am. Dustin is fantastic. I have to say the the installation was a beautiful finished product, got back 65% of my shed back with his new layout but I digress. Yes there was an issue but I feel confident that they will solve it. I would highly recommend this company from Jennifer in sales to Dustin in the field, awesome and this is rare anymore!
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CALL TO SCHEDULE
512-388-0022
512-388-0022
1. Choose a
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American Water T.
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Cary B.
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Charles C.
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Darlene R.
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Erin J.
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Jason H.
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Jason W.
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Jill W.
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Kevin A.
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Martin G.
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Romaldo G.
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Staton M.


CALL TO SCHEDULE
512-388-0022
512-388-0022


Customer service is always a top priority at American Water. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
See Our BBB Rating
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