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By Joe R. on 02/20/18
Brian S. did a fantastic job of quickly identifying the problem with our sump pump. He clearly explained our options and got a new pump installed in a matter of minutes. Thank you again for everything!

By laurence M. on 02/20/18
Overall very dissatisfied. They came when they said they would, did what needed to be done, completely failed to clean up after themselves. This is the second time they have done this. They also tried very hard to sell us something we did not need. And...they writ...
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Overall very dissatisfied. They came when they said they would, did what needed to be done, completely failed to clean up after themselves. This is the second time they have done this. They also tried very hard to sell us something we did not need. And...they write a draft of the review for us! Not a good experience.
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By Noreen S. on 02/20/18
Excellent company and excellent technician. They are skilled, responsive, and very helpful. Use them. Never had any problems. Nothing g but terrific service and helpful knowledgeable personnel.

By erin W. on 02/19/18
(no comment)

By James C. on 02/15/18
My experience is that AVH technicians know a great deal, are courteous and skilled, yet are not acquainted with all the features of the system I have (especially the redundant turn-off and the automatic refill) that AVH sold and installed. If you sell it, it seems...
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My experience is that AVH technicians know a great deal, are courteous and skilled, yet are not acquainted with all the features of the system I have (especially the redundant turn-off and the automatic refill) that AVH sold and installed. If you sell it, it seems to me your people should understand it.
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By James C. on 02/15/18
Andrew was v thorough, and good about explaining what he was doing. Only problem was that when it came time to restart the boiler.the automatic fill seemed not to be working and considerable time was spent trying to figure out what was the problem. Eventually he ...
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Andrew was v thorough, and good about explaining what he was doing. Only problem was that when it came time to restart the boiler.the automatic fill seemed not to be working and considerable time was spent trying to figure out what was the problem. Eventually he discovered that the mechanism had a built-in delay of 45 minutes when the level went so far down (why, I cannot say!) and so eventually it did replenish, everything tested out and he was able to go home. If this is a standard item sold by AVH, it seems such quirky characteristics should be passed along to your technicians so they (and your interested customers) are spared wasting time and energy. His workmanship and knowledge otherwise were excellent.
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By Zdenka N. on 02/15/18
Very professional and fast.

By Holly S. on 02/14/18
We had a leak in the basement from our main sewer line. The line had been rodded by another company just a few months earlier, but it turned out that the job had not been done well. AVH sent Brian S. to our house. Brian is quite knowledgeable. Not only that, he rea...
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We had a leak in the basement from our main sewer line. The line had been rodded by another company just a few months earlier, but it turned out that the job had not been done well. AVH sent Brian S. to our house. Brian is quite knowledgeable. Not only that, he really seems to enjoy his job, which is so refreshing. We appreciated his communication with us throughout the process. He used a video camera to make sure that our line was thoroughly clean, and kept at it until it was. We would definitely recommend Brian to anyone who needs his services.
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By Konrad P. on 02/11/18
(no comment)

By joan r. on 02/11/18
Friendly, knowledgeable and clean

By Madelyn T. on 02/09/18
So far my experiences have been better than expected - one of the owners came over and explained how they like to run their business. I purchased a furnace and AC and will definitely use this company in the future. Matthew and Victor were great. Professional and...
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So far my experiences have been better than expected - one of the owners came over and explained how they like to run their business. I purchased a furnace and AC and will definitely use this company in the future. Matthew and Victor were great. Professional and respectful. JR was also very professional and easy to work with.
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By Dan Z. on 02/09/18
I have used American Vintage Home plumbing for many years and the technician Lester just came to my house to fix a leaky valve and he did it fast and did not mind me looking over his shoulder and asking questions.

By Katherine S. on 02/09/18
As always, extremely professional and conscientious. We use no one else for the nearly 20 years we've been in this 90 year old home.

By jerome b. on 02/07/18
problem was quickly identified and solved. couldn't be happier. Andrew was very knowledgeable

By albert S l. on 02/07/18
Matthew Matti was our technician on 02-06-18. He was quite knowledgeable and honest and willing to provide help to us in a quite frantic situation when we had no heat. His recommendations were sound and we followed them. I would highly recommend Mr. Matti and Am...
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Matthew Matti was our technician on 02-06-18. He was quite knowledgeable and honest and willing to provide help to us in a quite frantic situation when we had no heat. His recommendations were sound and we followed them. I would highly recommend Mr. Matti and American Vintage Homes.
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By Madelyn T. on 02/06/18
Victor came out to install my new furnace, after I learned that repairing the old one would probably just be a temporary fix. Victor was professional, nice, easy to work with and explained things to me in a way that I could understand. He had to return on the secon...
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Victor came out to install my new furnace, after I learned that repairing the old one would probably just be a temporary fix. Victor was professional, nice, easy to work with and explained things to me in a way that I could understand. He had to return on the second day, and I felt comfortable leaving my door unlocked because I could not be at home. I wish more companies hired employees like Victor - he just made an unpleasant experience bearable. When I move I will bring American Vintage Home with me. Recent people have been very helpful - Juana, JR, Matthew and now Victor.
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By Jerome J. on 02/04/18
the service was excellent.

By Madelyn T. on 02/02/18
Matthew came out today to look at my furnace which inexplicably stopped and then started and then stopped. He spent a lot of time analyzing what was going on and left me with a list of things that need to be done now and a list that I could do later. Given the ag...
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Matthew came out today to look at my furnace which inexplicably stopped and then started and then stopped. He spent a lot of time analyzing what was going on and left me with a list of things that need to be done now and a list that I could do later. Given the age of the furnace, I have opted to purchase a new furnace from the company. Not happy that I have to buy something new, but am very pleased with this company that seems to put customer service as one of its priorities.
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By Holly S. on 02/02/18
We had a minor sewer backup. AVH sent technician Brian S. first thing the next morning. Brian is very knowledgeable, and seems to truly enjoy his work, which is very refreshing! Starting with a 2 inch cutter, he progressed to 4 inches, and then 6 inches, and used v...
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We had a minor sewer backup. AVH sent technician Brian S. first thing the next morning. Brian is very knowledgeable, and seems to truly enjoy his work, which is very refreshing! Starting with a 2 inch cutter, he progressed to 4 inches, and then 6 inches, and used video camera inspection to make sure that our line was thoroughly cleaned. We appreciated the amount and informativeness of his communication with us. A very minor complaint is that he left water running in the basement utility tub. Also, AVH is not cheap. We had a $20 coupon, but the cost of service was still $500.00. I'm deducting a star for that reason
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By Chris H. on 01/30/18
Andrew came right when he said he would, provided helpful information about my furnace, and help me set up an appointment with an engineer.
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