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By David K. on 09/09/20
My wife and I have used American Star most of this decade. First at our townhouse in Bloomingdale. They kept our aging heating and ac system going..........and then when it was time to replace the Furnace and AC we met with the owner who was very responsive to our ...
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My wife and I have used American Star most of this decade. First at our townhouse in Bloomingdale. They kept our aging heating and ac system going..........and then when it was time to replace the Furnace and AC we met with the owner who was very responsive to our needs and budget. Whenever I deal with the office, they are courteous and return calls promptly. We recently bought a new home in Winfield, and American Star set up an appointment with Adam Carlson. This is my first time in a home with radiant heat- a boiler. Adam came and tuned up our ac which is pretty new, but then he went over the whole boiler system with me- explaining what I need to know to live with this system. We love American Star's maintenance program. Twice a year they come and clean and inspect the system. I have probably had 15 service calls and a full install with American Star and NOT ONCE have I had a problem or a complaint. I can't say enough good things about American Star. Adam Carlson was rock solid and I am confident in his abilities to keep our HVAC system running smoothly. David and Edith in Winfield.
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By Ed H. on 07/28/20
Chris Schaaf came out to service our A/C unit. Did an outstanding job, explained everything thoroughly, helped us save some money as well and left us with our A/C better than ever. Honesty and integrity, thanks Chris!

By Cathy F. on 07/27/20
Adam was great, friendly, knowledgable and quick. Highly recommend American Star!

By Mark R. on 07/10/20
Long term customer. Chris S. completed seasonal check on Air Conditioner. Always great service !

By Roger A. P. on 06/19/20
Chris S. is always very professional and explains the progress and results of his work. Also, he lets us know of the age of our equipment and what we should be looking for as they age. We always know that we can count on a great job from Chris S.

By Gayle S. on 06/13/20
Adam was punctual, friendly, efficient, knowledgeable, and neat. He was thorough and actually pointed out something about my unit that no one else had told me about. Appreciated his call.

By Susan D. on 06/11/20
I have been a client for the past 6 years. American Star has always provided A service. They are always on time. They text you so you know they are on the way. Adam is professional and knowledgeable and gets the job done! I highly recommend Adam. Great job American Star.

By Dan S. on 05/21/20
I have been a customer of American Star for over ten years. Adam has been my tech for the past two years. He is prompt, courteous, thorough, and professional. Kudos to Al, American Star and his team!!

By Frank S. on 05/18/20
Fired up the AC for the first time this year to test it before the heat gets here. The condenser didn't work, so I called American Star on Friday afternoon. Scheduled an appointment for Monday. Adam came promptly and quickly diagnosed the problem as a bad capacitor...
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Fired up the AC for the first time this year to test it before the heat gets here. The condenser didn't work, so I called American Star on Friday afternoon. Scheduled an appointment for Monday. Adam came promptly and quickly diagnosed the problem as a bad capacitor. Got it replaced, tested, and checked the other functions and finished within 25 minutes. Nice guy, very professional, and got the job done quickly and accurately. I'm very happy with their service and will gladly call them again for future service.
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By Patrick K. on 05/13/20
no comment

By Kaushal P. on 05/09/20
I purchased central A/C and gas furnace from American Star Total Home Comfort. Joe A and Tony P installed the Gas furnace and the A/C unit. I was very please with the service provide by Joe and Tony. Both were very professional and at the end of the installation...
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I purchased central A/C and gas furnace from American Star Total Home Comfort. Joe A and Tony P installed the Gas furnace and the A/C unit. I was very please with the service provide by Joe and Tony. Both were very professional and at the end of the installation, walked me thorough the functionality of the entire system. They also gave me some very use full tips about maintaining the HVAC system. Once the job was complete, They both cleaned up the area better than before. Thank you Joe, Tony, and American Start Total Home Comfort!
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By Kaushal P. on 05/09/20
I purchased central A/C and gas furnace from American Star Total Home Comfort. Joe A and Tony P installed the Gas furnace and the A/C unit. I was very please with the service provide by Joe and Tony. Both were very professional and at the end of the installation...
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I purchased central A/C and gas furnace from American Star Total Home Comfort. Joe A and Tony P installed the Gas furnace and the A/C unit. I was very please with the service provide by Joe and Tony. Both were very professional and at the end of the installation, walked me thorough the functionality of the entire system. They also gave me some very use full tips about maintaining the HVAC system. Once the job was complete, They both cleaned up the area better than before. Thank you Joe, Tony, and American Start Total Home Comfort!
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By Michael D. on 05/07/20
I have been using American Star for over 30 years for all my heating and cooling needs. Every experience has been excellent. Adam just came by today for my air conditioning check up before the season. He was on time, efficient and very pleasant-explained everything...
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I have been using American Star for over 30 years for all my heating and cooling needs. Every experience has been excellent. Adam just came by today for my air conditioning check up before the season. He was on time, efficient and very pleasant-explained everything and made sure the coils were clean and ready to go for this summer. Highly recommend Al and American Star!
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By Joan J. on 05/01/20
Adam C was here today for the AC maintenance. He has always been very professional, friendly and punctual.

By Garry T. on 04/20/20
The installation of a new furnace and AC was a smooth transition. It began with a pleasant conversation with the main office. Adam Carlson first came out and gave a cost on a repair. Both the furnace and AC being 23 years old we decided to upgrade. A very pleas...
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The installation of a new furnace and AC was a smooth transition. It began with a pleasant conversation with the main office. Adam Carlson first came out and gave a cost on a repair. Both the furnace and AC being 23 years old we decided to upgrade. A very pleasant man (Mark Dickman) did a thorough analysis of what size equipment is best for our home. Explained our options and we were more than comfortable with telling him to get the equipment ordered. The next day it had arrived. The installation was done by Joe Austgen, Chris Cozza and Adam Carlson. Three of the nicest guys you can meet. The professionalism and attention to detail was impressive. They talked so quietly amongst themselves you barely new they were in the house. In short, we are very pleased with the decision to work with American Star. HIGHLY RECOMMEND.
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By Dane R. B. on 04/16/20
Adam, did a great job, found a gas leak on the furnace in no time and got it resolved, also did a spring tune up on the AC, went over the top in cleaning out all the cotton from our neighbors cotton wood tree. Very speedy and excellent work.

By David D. on 01/20/20
Showed up slightly early which was great, found the problem immediately, explained all costs and steps, happy to have me 'hover' while he worked and offered great advice on steps that I could do to keep our furnance running at tip top condition. The price was very ...
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Showed up slightly early which was great, found the problem immediately, explained all costs and steps, happy to have me 'hover' while he worked and offered great advice on steps that I could do to keep our furnance running at tip top condition. The price was very resonable. I will recommend American Star to others.
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By Mark D. on 01/16/20
Had a no heat issue in the middle of winter. I called American Star first thing the next morning. My technician, Adam, was at our house by lunchtime and had us back up and running very quickly. Both Adam and the customer service team (Debbie and Lynn) were very cou...
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Had a no heat issue in the middle of winter. I called American Star first thing the next morning. My technician, Adam, was at our house by lunchtime and had us back up and running very quickly. Both Adam and the customer service team (Debbie and Lynn) were very courteous and answered all my questions very clearly. I would definitely use American Star for my next HVAC need.
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By Johanna B E. on 12/26/19
Tony P. came out to check our furnace and thermostat. He diagnosed the issue and gave me several economical options to resolve the issue. He replaced our thermostat and took the time to explain everything. He was very professional and thorough. Highly recommend!

By Jack T. on 11/27/19
Anthony ******* was great. He is friendly, knowledgeable and efficient. He found a small problem and fixed it effectively and now my furnace runs great. I highly recommend Anthony for anyone's next American Star call.
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Joe A
Rating:
59 total reviews!
Tony P
Rating:
56 total reviews!
Chris S
5 Years
Rating:
(20 total reviews)
Chris C
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period American Star Total Home Comfort has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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