By Teresa C. on 01/24/20
Don was excellent. And what a nice guy to boot!

By Patrick O. on 01/09/20
Sean was extremely professional, courteous, knowledgeable and patient (with me bugging him about each step he was taking) while servicing our softener system. Please recognize him for his diligence in going above and beyond to explain each step he was taking and o...
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Sean was extremely professional, courteous, knowledgeable and patient (with me bugging him about each step he was taking) while servicing our softener system. Please recognize him for his diligence in going above and beyond to explain each step he was taking and offering detailed tips as to how to maintain/clean my system. We felt like we were treated like family and it is in part due to employees like Sean.
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By Patrick O. on 01/09/20
I was extremely impressed with American Aqua when they serviced my water softener system. Sean S was very professional, polite, knowledgeable, and helpful. He took the time to explain step by step what he was doing and offered friendly tips on how to maintain and...
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I was extremely impressed with American Aqua when they serviced my water softener system. Sean S was very professional, polite, knowledgeable, and helpful. He took the time to explain step by step what he was doing and offered friendly tips on how to maintain and extend the life of our system. I would (and have) recommend (ed) American Aqua to anyone who needs water softener help as you will be treated like a family member. 5 Starts.
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By Jane O. on 11/20/19
Your response and "listening" ability throughout your company should be used as a model! You are still helping us navigate through a complex system for purifying our water. Thanks for standing by your word when that's not the common mantra these days. We appreciate you.

By Jane O. on 11/20/19
Have had challenges in a rural community to get our water "right"! American Aqua - led by Don - has hung in there with us, tried different options and NEVER made us feel like complainers or that we were asking the impossible. We're on the home stretch of great wa...
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Have had challenges in a rural community to get our water "right"! American Aqua - led by Don - has hung in there with us, tried different options and NEVER made us feel like complainers or that we were asking the impossible. We're on the home stretch of great water and are so appreciative of ALL their efforts!
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By F. P. on 11/13/19
Don is, as the posted review says, truly a five-star employee of American Aqua.

By F. P. on 11/13/19
Don H. took care of a potentially disastrous water problem (leaking parts in the water softener; potential flooded basement). His work was quick, efficient, and competent. He was very personable and let us know what he was doing. Great at instilling customer confid...
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Don H. took care of a potentially disastrous water problem (leaking parts in the water softener; potential flooded basement). His work was quick, efficient, and competent. He was very personable and let us know what he was doing. Great at instilling customer confidence. American Aqua has a true five-star employee in Don. Thanks for the great job you did for us. All the very best!
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By Ansley M. on 11/06/19
Amazing service and very helpful employees!!

By Karen W. on 11/05/19
Five stars for Christian

By Chris R. on 10/11/19
Our driver CJ does a great taking care of our water needs. We have a very large team hear and whether it's during summer or winter there are never any issues with ensuring we have the proper amount of water on hand considering our usage us up and down throughout t...
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Our driver CJ does a great taking care of our water needs. We have a very large team hear and whether it's during summer or winter there are never any issues with ensuring we have the proper amount of water on hand considering our usage us up and down throughout the year. CJ is very professional and friendly with our team members around the office. His prompt and consistent delivery schedule makes it easy for us to know when to expect our water delivery on a weekly basis.
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By Travis r. on 10/11/19
very personable did his work well

By Colin F. M. on 10/11/19
very personable did his work well

By PAM H. on 10/11/19
CJ does a great job delivering to our location. Gets in and out without disruption to my busy day. Tell him I appreciate him!

By PAM H. on 10/10/19
This gentleman is always so helpful. Carry's the bags of salt into my downstairs room for me and piles them up. The company is very very good and I recommend them to everyone,

By Kailey J. on 10/10/19
Great customer service at the business I work at. Delivery drivers go above and beyond to help out.

By jackie on 10/10/19
CJ is great, gets in/out quick without needing to interrupt my day to tell him the what, when or how...just great service all around.

By Katie N. on 10/09/19
Great service and always friendly when delivering our water to the office! Highly recommended!

By Steven M. on 10/02/19
CJ is a wealth of information and helped me order BIRM so I could re-bed my Iron Filter my self, I had a few technical questions and he answered all of them so I could do a professional job and save some hard earned cash of which I love to take CJ to lunch !!!!! No...
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CJ is a wealth of information and helped me order BIRM so I could re-bed my Iron Filter my self, I had a few technical questions and he answered all of them so I could do a professional job and save some hard earned cash of which I love to take CJ to lunch !!!!! Not many customer service oriented guys left and he is ONE GOOD GUY!
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By Richard A. on 09/28/19
CJ was polite and very efficient in his work.

By Cynthia S. on 09/27/19
My entire experience from scheduling the appointment to the actual service was awesome! Everyone was friendly, very helpful and professional.
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Select any employee to see all their reviews.

CJ K
Rating:
12 total reviews!
Don H
35 Years
Rating:
10 total reviews!
Nancy M
Customer Service Rep.
Rating:
(3 total reviews)
Percy O
1 Year
Rating:
(8 total reviews)
CJ M
20 Years
Rating:
(7 total reviews)
Adam B
5 Years
Rating:
(7 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Aqua, LLC has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Nancy M has a 5-Star average rating and a total of 3 total reviews
3 total reviews
By Kelly Z. on 02/19/18
Nancy and CJ at American Aqua are awesome! Nancy was super helpful and knowledgeable as she shared the process of choosing the water system that would be best for our needs. She came over on a day where our son was a little sick, and we hadn’t slept well the nig...
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Nancy and CJ at American Aqua are awesome! Nancy was super helpful and knowledgeable as she shared the process of choosing the water system that would be best for our needs. She came over on a day where our son was a little sick, and we hadn’t slept well the night before so we weren’t sure how the visit would go! Nancy was so warm and kind, that our toddler felt so comfortable despite being sick and he even wanted to show her his toys! When she returned for the final paperwork, it felt like one of his aunties came by—so easy. CJ was also a super friendly person, and worked quickly despite our cramped cabinet. He even let our son peek at his tools! After the install, when I had a question about the bubbles in the water (a natural occurrence), Nancy was very prompt and knowledgeable in her response. I cannot recommend them enough!
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By Alicia L. on 01/31/18
I have been dealing with American Aqua for the past 20 years. Nancy is very professional, friendly, helpful and goes above and beyond for us. She helped us first by getting us our water softener unit. If we run across any issues she is ready to help us find a solut...
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I have been dealing with American Aqua for the past 20 years. Nancy is very professional, friendly, helpful and goes above and beyond for us. She helped us first by getting us our water softener unit. If we run across any issues she is ready to help us find a solutions either by phone or by sending someone out to look at it. When we started our salt delivery, which was a big time saver for us, she was able to help us determine how much we needed and if it needed to be adjusted, all we had to do is call. I would highly recommend Nancy and this company as well as all of their staff.
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By Patricia B. on 11/15/16
We have water coolers all over where I work and I'm in charge of ordering replacement filters. I order a big bulk of filters from American Aqua every year. My Sales Rep. Nancy is SUPER! She's very nice, knows exactly what I need. I get my filters when I need th...
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We have water coolers all over where I work and I'm in charge of ordering replacement filters. I order a big bulk of filters from American Aqua every year. My Sales Rep. Nancy is SUPER! She's very nice, knows exactly what I need. I get my filters when I need them. I only speak to her once a year and she remembers me every time. Love doing business with American Aqua!
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