Sean was extremely professional, courteous, knowledgeable and patient (with me bugging him about each step he was taking) while servicing our softener system. Please recognize him for his diligence in going above and beyond to explain each step he was taking and offering detailed tips as to how to maintain/clean my system. We felt like we were treated like family and it is in part due to employees like Sean.
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I was extremely impressed with American Aqua when they serviced my water softener system. Sean S was very professional, polite, knowledgeable, and helpful. He took the time to explain step by step what he was doing and offered friendly tips on how to maintain and extend the life of our system. I would (and have) recommend (ed) American Aqua to anyone who needs water softener help as you will be treated like a family member. 5 Starts.
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Have had challenges in a rural community to get our water "right"! American Aqua - led by Don - has hung in there with us, tried different options and NEVER made us feel like complainers or that we were asking the impossible. We're on the home stretch of great water and are so appreciative of ALL their efforts!
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Don H. took care of a potentially disastrous water problem (leaking parts in the water softener; potential flooded basement). His work was quick, efficient, and competent. He was very personable and let us know what he was doing. Great at instilling customer confidence. American Aqua has a true five-star employee in Don. Thanks for the great job you did for us. All the very best!
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Our driver CJ does a great taking care of our water needs. We have a very large team hear and whether it's during summer or winter there are never any issues with ensuring we have the proper amount of water on hand considering our usage us up and down throughout the year. CJ is very professional and friendly with our team members around the office. His prompt and consistent delivery schedule makes it easy for us to know when to expect our water delivery on a weekly basis.
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CJ is a wealth of information and helped me order BIRM so I could re-bed my Iron Filter my self, I had a few technical questions and he answered all of them so I could do a professional job and save some hard earned cash of which I love to take CJ to lunch !!!!! Not many customer service oriented guys left and he is ONE GOOD GUY!
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