CALL TO SCHEDULE
(407) 359-9501
or book online
By Valerie on 11/09/18
So impressed by this company and their customer service!! From the individuals that answer the phones to the techs that came out to our house. Not only the customer service but they stand behind marking sure the customer is happy! Wow!! Truly wowed by this company!

By Ellen Greenberg on 11/08/18
Riad was very professional and explained in detail the work that he performed on the A/C unit. In addition, his friendly demeanor and his industry knowledge are a true compliment to American Air & Heat.

By gwendolyn l w. on 11/07/18
Mr. Robert Moore was very professional, I will recommended this company to my friends. This company will go the extra mile for you.

By Paula M. on 11/05/18
Todd and his team at American Air & Heat were professional and customer service oriented from the beginning. We were not entirely happy with our original A/C company, so we were seeking a competitive bid on some new units. American Air was determined to win over ou...
(View More)
Todd and his team at American Air & Heat were professional and customer service oriented from the beginning. We were not entirely happy with our original A/C company, so we were seeking a competitive bid on some new units. American Air was determined to win over our business and did so with competitive pricing, a ‘customer service’ attitude and the notion that they would make and keep us happy no matter what. It’s still early, but so far we haven’t been disappointed!
(View Less)

By Jon on 11/02/18
Everyone was extremely professional, courteous, and kind.

By Glenn G. on 11/01/18
Joseph G was part of the team which installed my new home A/C system this past Monday. Joseph was in charge of all duct cleaning, inspection, and repair, and the installation of the blown-in insulation. He performed exceptionally. The amount of work he was able to ...
(View More)
Joseph G was part of the team which installed my new home A/C system this past Monday. Joseph was in charge of all duct cleaning, inspection, and repair, and the installation of the blown-in insulation. He performed exceptionally. The amount of work he was able to perform up in my tiny attic amazed me. He constantly checked in with me with photos of where my duct work had separated and needed repair, and would then show me photos of the repair work done. He and Ruben then blew in the insulation and covered the entire attic. The duct repair, as well as (obviously) the new equipment installed, has resulted in powerful airflow the likes of which I've never experienced in this old house of mine. I can't say enough how much I appreciate Joseph's work. He was the first to greet me when the team arrived at my home, and he was a gentleman throughout his time with me. What a pro. Joseph is a credit to American Air and Heat, and I hope that they are aware of this.
(View Less)

By Glenn G. on 11/01/18
Joseph G was part of the team which installed my new home A/C system this past Monday. Joseph was in charge of all duct cleaning, inspection, and repair, and the installation of the blown-in insulation. He performed exceptionally. The amount of work he was able to ...
(View More)
Joseph G was part of the team which installed my new home A/C system this past Monday. Joseph was in charge of all duct cleaning, inspection, and repair, and the installation of the blown-in insulation. He performed exceptionally. The amount of work he was able to perform up in my tiny attic amazed me. He constantly checked in with me with photos of where my duct work had separated and needed repair, and would then show me photos of the repair work done. He and Ruben then blew in the insulation and covered the entire attic. The duct repair, as well as (obviously) the new equipment installed, has resulted in powerful airflow the likes of which I've never experienced in this old house of mine. I can't say enough how much I appreciate Joseph's work. He was the first to greet me when the team arrived at my home, and he was a gentleman throughout his time with me. What a pro. Joseph is a credit to American Air and Heat, and I hope that they are aware of this.
(View Less)

By Aaron k. on 10/31/18
David was very professional and gave us an excellent experience.

By Nancy H. on 10/27/18
Arismir was very good at his job and we would ask to have him work at our house again. We had several questions and he was very quick to give us an answer.

By Steve S. on 10/23/18
(no comment)

By Joan M. on 10/23/18
Rob was wonderful. Highly professional, thorough and knowledgeable. He treated my AC unit as if it was his own.

By Barbara B. on 10/22/18
I am extremely pleased with my new Air Conditioning Unit. Todd was very thorough in researching and explaining the options we had with installing a new unit. Todd made sure we were taken care of and our new unit was installed almost immediately. The crew was effici...
(View More)
I am extremely pleased with my new Air Conditioning Unit. Todd was very thorough in researching and explaining the options we had with installing a new unit. Todd made sure we were taken care of and our new unit was installed almost immediately. The crew was efficient, courteous and neat. We have used American Air and Heat for servicing our units and will continue to do so for years to come! I would recommend this company to everyone! We are customers for life!
(View Less)

By Tom Brownell on 10/18/18
Mr Robert Moore is very professional and personable.

By Marc P. on 10/17/18
Steve was very nice when he came out to my house at 8:00pm and was being destroyed by mosquitoes. He took the time to talk to me, explain the situation and took care of it.

By Michelle D. on 10/16/18
Louie M. Did a great job fixing our AC today. He was informative and completed the job quickly. American has been servicing our unit for 10 years. We will be getting our new unit from them!

By Joe Connery on 10/16/18
No surprises, as usual Tim goes about his work in avery efficient and competent way. It's a real pleasure to have him do the service calls here at my home. Always neat, respectful, and friendly! He definitely gets my big HURRAH!!

By John K. on 10/12/18
Daniel Z******* serviced my A/C system yesterday and was exceptional. He told me and showed me everything he was doing and why, and explained those things that I needed to do to ensure that my system functioned at it's highest capability between services. He was exceptional!

By Susan P. on 10/10/18
Louis M. is an excellent tech. He is friendly and explains work that he has done.I always request him for service. Well done!!!

By Alan S. on 10/08/18
Jason just came out and serviced the unit. As always the techs are very professional and down to earth. Been with AMERICAN air and heat for many years now, would not choose another. They have my confidence. Thanks again for great service! Al

By Marta M. on 10/06/18
Fabian was very knowledgeable and professional. He was also very thorough and careful. He gave us the pros and cons and we decided to go with some extra services. He made us feel that there was no pressure and it was our own decision to do these things. He was well...
(View More)
Fabian was very knowledgeable and professional. He was also very thorough and careful. He gave us the pros and cons and we decided to go with some extra services. He made us feel that there was no pressure and it was our own decision to do these things. He was well informed as to the investment we were making and what we could transfer to a future system. We have been customers of American Air And Heat for over 20 years ourselves. They have always been a company we can trust. Fabian represents them well.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(407) 359-9501
or book online

Select any employee to see all their reviews.

David D
12 Years
Rating:
(52 total reviews)
Anthony T
15 Years
Rating:
(45 total reviews)
Steve C
36 Years
Rating:
(38 total reviews)
American Air and Heat Team
Rating:
(30 total reviews)
William M
9 Years
Rating:
(20 total reviews)
Tim S
20 Years
Rating:
(13 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Air and Heat has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(407) 359-9501
or book online

Customer service is always a top priority at American Air and Heat. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(407) 359-9501
or book online
Todd L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
59 total reviews
I was born in Wisconsin and grew up in S. FL and graduated from Ft. Pierce Central H.S. in 1986. I then joined the US Army Infantry from 86-90. I began my Air Conditioning and Heating career in 1990 in Atlanta, GA as an installer. I have now been with American Air And Heat for 14 years.
By Norma Tucker on 04/18/17
TECH. Todd L. Very nice , came late at night on Easter, solved problem in 15 min. I would recommend American Air to anyone. I just had a whole house AC Replaced and I am very happy with the service provided. They are one great company. They do treat you like famil...
(View More)
TECH. Todd L. Very nice , came late at night on Easter, solved problem in 15 min. I would recommend American Air to anyone. I just had a whole house AC Replaced and I am very happy with the service provided. They are one great company. They do treat you like family and are very fair.
(View Less)

By Ray E. on 04/12/17
Please send Todd the next time we need service.

By Nancy B. on 03/13/17
Todd is an excellent representative for your company. He demonstrated outstanding professionalism in assisting us with all of the details of a new A/C install. His preparation and attention to detail ensured a smooth installation for us. The actual install was hand...
(View More)
Todd is an excellent representative for your company. He demonstrated outstanding professionalism in assisting us with all of the details of a new A/C install. His preparation and attention to detail ensured a smooth installation for us. The actual install was handled by Chris and his team who were also outstanding and did a great job. We have been customers of American Air for years and these individuals are a good example of why we continue to be customers.
(View Less)

By Dale R. on 02/07/17
I have been with American Air and Heat since 2006 when they installed my A/C unit. Todd came out to service my aging unit and when he finished let me know that it would cost ???. I said that I thought it was time to think about replacement and Todd agreed stating t...
(View More)
I have been with American Air and Heat since 2006 when they installed my A/C unit. Todd came out to service my aging unit and when he finished let me know that it would cost ???. I said that I thought it was time to think about replacement and Todd agreed stating that with my medical problems that a new Lenox with the proper filter and black light would probably be the best for me. He check on an installation date and it was installed within four days. Todd also said that if any thing happened to my old unit prior to the installation to call him direct and he would insure that we would have it up and running until the new unit was installed. Thank you very much Todd. Thank you American Air $ Heat.
(View Less)

By Mike L. on 02/01/17
Todd from American Air and Heat arrived as scheduled. He was very professional and very thorough as he checked our heating and cooling system. As he went along, he let us know where and what issues he found and what needed to be done in order for our unit to wo...
(View More)
Todd from American Air and Heat arrived as scheduled. He was very professional and very thorough as he checked our heating and cooling system. As he went along, he let us know where and what issues he found and what needed to be done in order for our unit to work more efficiently. We decided that our unit needed to be replaced and he provided us with several options that would work best for us. Once we chose our new unit, Todd again thoroughly explained what needed to be done, how it would be done and when. The new system will be installed within the week. We have used this company for over 20 years and will continue to do so.
(View Less)

By Pam Munson on 01/21/17
Todd provide excellent customer service. My A/C died. Todd inspected the entire unit, offered options for repair or replacement of my 2002 unit. After I decided, he then provided a military discount and a portable A/C unit until the repair technicians performed the...
(View More)
Todd provide excellent customer service. My A/C died. Todd inspected the entire unit, offered options for repair or replacement of my 2002 unit. After I decided, he then provided a military discount and a portable A/C unit until the repair technicians performed the install. He was patient, polite, knowledgeable and courteous.
(View Less)

By Shirley Hataway on 01/21/17
Many thanks to Todd Linder, Eric and Tyler for their exemplary service and attention during my new heat and air conditioning system installation. Warmest regards. Shirley H.

By Joan M. on 12/06/16
Todd L has been to my home twice through contract to check my air conditioner. Initially, he showed me the areas of need on the Carrier and explained in depth that it was not working at capacity . It is over 10 yrs.old. Capacitor and other parts ....were nearing th...
(View More)
Todd L has been to my home twice through contract to check my air conditioner. Initially, he showed me the areas of need on the Carrier and explained in depth that it was not working at capacity . It is over 10 yrs.old. Capacitor and other parts ....were nearing their end thus affecting the condenser. I am not a Tech. So excuse mistakes on expressing. I insisted on parts being replaced. He let me know that they may last but there was no promise of length. He spent a lot of time cleaning the blower also. It was suggested that I consider a new conditioner in the future or near future. Financial figures were shown .But I insisted on repair do to finances. Today .......second check up .....parts worked but at a decrease. Todd showed and explained it all again. Time for a new one Sat. Todd was not pushy, but very informative on the pros and cons. I made the decision because it had to be done this time. Please consider him for your award. Thank You, Joan Mooty
(View Less)

By virginia schwartzer on 11/01/16
Thank you Todd L.

By Alice labonne on 10/25/16
Todd was very pleasant,professional, and knowledgeable. He went out of his way to answer our question and meet our needs. Thank You

By Robert Kelly on 10/19/16
We called in a service after hours because our drain was clogged, stopping our AC from working. Todd L came out quickly and found a dead frog in the line. He then cleared the line out. We had an additional issue with our thermostat which he helped us with, even tho...
(View More)
We called in a service after hours because our drain was clogged, stopping our AC from working. Todd L came out quickly and found a dead frog in the line. He then cleared the line out. We had an additional issue with our thermostat which he helped us with, even though he didn't have to. We are very grateful for Todd.
(View Less)

By JR B. on 10/12/16
During Hurricane Matthew (October 2016), we lost power for a little more than a day. Unfortunately, the A/C unit’s age and the power fluctuations got the best of our 24-year old unit. We have used American Air & Heat (AAH) for the maintenance of our HVAC ...
(View More)
During Hurricane Matthew (October 2016), we lost power for a little more than a day. Unfortunately, the A/C unit’s age and the power fluctuations got the best of our 24-year old unit. We have used American Air & Heat (AAH) for the maintenance of our HVAC system for many year and were comfortable with their integrity, workmanship and timeliness. When the power was restored to our house, we had no A/C. After checking the breakers and other elements of the unit, it was clear the A/C was gone. At that point we called AAH. Todd Lindner showed-up within hours of our call to assess our problem. -- That was a Thursday. On Monday morning, an AAH crew was at our house to replace and modify our entire HVAC system. We now have an up to date HVAC system with nearly twice the mechanical efficiency and very quiet. And, although we were not quite ready to replace the system, with its complete failure, it was time for a new one. We were not disappointed with their timely response to our request for help or the quality of their replacement system. AAH will continue to maintain our system for many more years to come.
(View Less)

By Mike B. on 10/05/16
I have worked with American Air & Heat since purchasing my first house in 2005. They have been my go to air conditioning service company since then and always will be. They have a friendly and knowledgeable staff who have been in the industry for a long time. To...
(View More)
I have worked with American Air & Heat since purchasing my first house in 2005. They have been my go to air conditioning service company since then and always will be. They have a friendly and knowledgeable staff who have been in the industry for a long time. Todd L. is our typical Service Specialist and he's great to work with. The company is a family owned and operated business and I have known the family and many of the employees since 2002, I can certainly recognize the culture of the Boni family (Matt's in all their commercials) in every service call my family has made in the past 11 years - they're a great business; as everyone knows your air conditioner is critical to your family's well being in Central Florida, it's great to have a company I know I can call and trust to do the job right and talk to me straight about what's going on with our household equipment.
(View Less)

By Jane A. on 09/14/16
Our 25 year old air conditioning unit finally bit the dust this weekend. It was leaking so much water that we could poke holes through the dry wall just with our finger, so we called American Air and Heat. As promised, on a Sunday, our technician called us back ...
(View More)
Our 25 year old air conditioning unit finally bit the dust this weekend. It was leaking so much water that we could poke holes through the dry wall just with our finger, so we called American Air and Heat. As promised, on a Sunday, our technician called us back within 45 minutes and showed up at our home 20 minutes later. Todd was willing to try to fix the problem by unblocking the condensation pipe but when he looked inside the unit he saw that the drip tray had rusted right through, along with many other areas of the unit. He recommended we replace the whole system, which we fully expected would be the case. Todd presented the full range of options from most to least expensive and patiently explained to us the pros and cons of each. He did an exceptional job with two aircon rookies, helping us narrow down to the Lennox system of our choice. The new system was installed within two days and we couldn't be happier.
(View Less)

By Andrew S. on 09/03/16
Todd was professional, timely and courteous. He was knowledgeable of the options available to us and was able to clearly articulate those options. He did a thorough review of our current system and was able to help us problem solve to meet both our current and fu...
(View More)
Todd was professional, timely and courteous. He was knowledgeable of the options available to us and was able to clearly articulate those options. He did a thorough review of our current system and was able to help us problem solve to meet both our current and future needs. Overall, we will extremely happy with the service Todd gave us and expect to continue to work with him and American Air & Heat in the future, and will be sure to continue to refer friends and family to him in the future.
(View Less)

By Dr. Cherie B. on 08/19/16
It was time. Time to replace the ten year old unit in my home. Todd offered three options that were all great. Together, we decided that the Lennox 3 ton 16 SEER heat pump system provides everything and more. Affordability, comfort, and efficiency! The insta...
(View More)
It was time. Time to replace the ten year old unit in my home. Todd offered three options that were all great. Together, we decided that the Lennox 3 ton 16 SEER heat pump system provides everything and more. Affordability, comfort, and efficiency! The installation crew, Hugo and Rob were innovative and precise. Everything meets local codes and now my property value is improved as well. Yes, I would gladly recommend American Air & Heat as a first class HVAC vendor.
(View Less)

By Claudia F. on 08/11/16
(no comment)

By Tina on 08/11/16
My service tech experience was great. Todd L was very professional as well as personable.

By Brendon Calapa on 08/09/16
Todd was awesome. He arrived ahead of schedule was extremely professional and was determined to diagnose and fix the issue we were having. I would highly recommend Todd to anyone I know that needs AC/ Heat service and repair. We appreciate his expertise!!

By Donna D. on 07/27/16
Great experience. Todd was very knowledgeable. A pleasure to go through the process with him.Thanks American air and heat.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.