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By MaryClare N. on 01/14/19
Chris is a very hard worker. He will try the best he can to help you out in difficult situation, and he makes sure that everything is right and best for your AC system.

By Ade f. on 01/07/19
I highly recommend AAH, technician Irving was professional, friendly and knowledgeable. My AC is 7 yrs old, no more warranty. It constantly blowing air when set on auto, and not cooling at all. First they sent tech Jason who ‘s also knowledgeable and right away ...
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I highly recommend AAH, technician Irving was professional, friendly and knowledgeable. My AC is 7 yrs old, no more warranty. It constantly blowing air when set on auto, and not cooling at all. First they sent tech Jason who ‘s also knowledgeable and right away told me there’s a leak somewhere and they have to send someone who’s expert to find the leak. The next day they sent Irving. He explained the problems clearly, suggested different choices to take, with its costs, and patiently let us think it through and decide what we would like to do. When it comes to AC, nothing is cheap especially for elderly who lives on Social Security. Nice to know that we can make our own decision after knowing more about where we stand. Thank you AMERICAN AIR & HEAT !
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By James S. on 12/09/18
Anthony came on a Sunday to checkout my system. He was exceptionally polite and explained what was wrong with my unit. It was leaking Freon due to age. He topped of the system so I had cooling in the house and gave me the info about a new unit. I replaced the u...
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Anthony came on a Sunday to checkout my system. He was exceptionally polite and explained what was wrong with my unit. It was leaking Freon due to age. He topped of the system so I had cooling in the house and gave me the info about a new unit. I replaced the unit about 10 days later and couldn't be happier
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By Michael S. on 12/08/18
The field service technician, Irving, was very professional in his punctuality, and in asking questions to analyze the problem with my AC system. In a very short time he diagnosed the problem, and it was exactly what he had predicted. He replaced the defective part...
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The field service technician, Irving, was very professional in his punctuality, and in asking questions to analyze the problem with my AC system. In a very short time he diagnosed the problem, and it was exactly what he had predicted. He replaced the defective part, and then tested the complete system to make sure the unit was performing to specification. Great service, I eagerly recommend them, and especially Irving, for all AC work.
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By Roselyn C. on 12/03/18
I had the pleasure of meeting Robert a few days ago when he came to my home on a service call. He is very respectable and knowledgeable. He patiently answered all of my questions and took the time to listen to me. He explained to me what he was doing and took t...
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I had the pleasure of meeting Robert a few days ago when he came to my home on a service call. He is very respectable and knowledgeable. He patiently answered all of my questions and took the time to listen to me. He explained to me what he was doing and took the time to show me what he was doing. I am very impressed by him. I believe that he is the model employee that any employer would hope to have in their employ. I dont believe I can express just how happy I am with the service he provided. Thank yoiu Robert.
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By Brad B. on 11/29/18
My heating system failed on the first sub 40 night of the season. I called American Air and Heat first thing next morning which scheduled me for the next day between 11 and 3:00. I came home from my office to wait and Irving called me at 11, said he’d be here in ...
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My heating system failed on the first sub 40 night of the season. I called American Air and Heat first thing next morning which scheduled me for the next day between 11 and 3:00. I came home from my office to wait and Irving called me at 11, said he’d be here in 30 minutes but was here in 15. Irving was squared away, forthright and articulate; diagnosed the problem immediately and explained it to me to my satisfaction. He had to go someplace to pick up the required part, was back in about 45 minutes and had my heat back on by 1:30. I strongly recommend American Air and Heat and would welcome Irving to work on my system wholeheartedly. Irving was informed and efficient and got the job done immediately. He’s first class.
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By Mike T. on 11/27/18
Daniel Zertuche did a great job on our "preventive visit" service call...very courteous and thorough. Keep up the good work !

By William M. on 11/27/18
I have used American Air and Heat for maybe ten years. I bought a replacement unit. It was maintained by American Air & Heat. Due to my negligence, not renewing my maintenance contract, my air conditioner is not in great shape. But American Air & Heat has worked...
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I have used American Air and Heat for maybe ten years. I bought a replacement unit. It was maintained by American Air & Heat. Due to my negligence, not renewing my maintenance contract, my air conditioner is not in great shape. But American Air & Heat has worked with me to get my air conditioner in workable condition. I do look for the price when I ever do any repairs. But the important is Customer Service. Anthony has serviced my unit twice. He checked the problem. We discuss the solution and alternative prices. Then he made the repair. He excellent professional and made sure I understood what needs to be done. A+ technician. He is a very friendly person. In business, there a need to up a sale, to make a bigger profit. I both occasion I never did. I got a fair price and satisfied with the work. I would recommend American Air & Heat and Anthony for all air conditioning repair to my friends. Thank you And keep it Cool
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By Arthur (Bill) S. on 11/25/18
Great company to work with. Very pleased.

By Charlotte Palm on 11/19/18
Louis was very professional and I was glad he was the one who did the job. He was very knowledegable and even gave me some advice on what to do when I left and went back home. I would recommend American air and Heat to anyone.

By josephine Hall on 11/15/18
Robert Moore, is a very courteous worker very hardworking and respectful. He did a wonderful job with us and we recommend him for any other job. he did a job well done. Thank you.

By Linda D. on 11/14/18
Robert was knowledgeable and courteous. Thank you.

By Colleen C. on 11/14/18
I called for a quote on a new A/C, UVC lamp unit and was pleasantly surprised by Doug Foster’s patience, knowledge, helpfulness and honest nature. I told him about my allergies & asthma and he assured me the UVC lamps inside the unit & Filter would make a huge di...
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I called for a quote on a new A/C, UVC lamp unit and was pleasantly surprised by Doug Foster’s patience, knowledge, helpfulness and honest nature. I told him about my allergies & asthma and he assured me the UVC lamps inside the unit & Filter would make a huge difference in my breathing and air quality. I can’t believe how much better I feel in the morning and it is easier to breathe. As far as the crew (Eric H & Forgive me I forgot his name) who installed my A/C unit, they were on time, polite, informative and good communicators. They worked fast, went out of their way to explain stuff, help out and finished ahead of schedule. Overall I’m very pleased with my Lennox A/C, and Ultraviolet IAQ Unit and filter. Not only is it cooler, quieter, but it’s Mold/Mildew Free. Thank you American Air & Heat for truly being honest, Family-friendly oriented.
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By Jackie W. on 11/13/18
Riad did an excellent job and even screwed my doggie door back in so it would help on the cool air not escaping. He was very pleasant and did a great job.

By Ken C. on 11/13/18
Daniel Z******* did my 6 month maintenance check on my A/C unit today.I have been with American Air and Heat for at least 10 years and this was the best maintenance service I have had.I am a retired engineer who likes to watch and be informed whenever work is being...
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Daniel Z******* did my 6 month maintenance check on my A/C unit today.I have been with American Air and Heat for at least 10 years and this was the best maintenance service I have had.I am a retired engineer who likes to watch and be informed whenever work is being done at my home.Daniel performed all required service and was very patient and took time to point out areas that might require work in the future.
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By Richard L. on 11/13/18
Louie was on time, knowledgeable, professional, and personable as are all American Air & Heat technicians. He clarified some information for me and made recommendations. He performed regular maintenance, sanitized our ducts which I had not heard of before, and boos...
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Louie was on time, knowledgeable, professional, and personable as are all American Air & Heat technicians. He clarified some information for me and made recommendations. He performed regular maintenance, sanitized our ducts which I had not heard of before, and boosted the start-up amperage of our outdoor unit.
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By LES H. on 11/12/18
THIS IS THE SECOND SYSTEM AMERICAN HEAT AND AIR HAS INSTALLED IN MY HOME. TODD IS EXTREMELY KNOWLEDGEABLE AS TO WHAT THE SYSTEM SHOULD BE FOR YOUR HOME AND THE INSTALL CREW DOES A GREAT JOB AND WHEN THERE FINISHED YOU WON'T EVEN KNOW THEY WERE IN YOUR HOME THEIR SO...
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THIS IS THE SECOND SYSTEM AMERICAN HEAT AND AIR HAS INSTALLED IN MY HOME. TODD IS EXTREMELY KNOWLEDGEABLE AS TO WHAT THE SYSTEM SHOULD BE FOR YOUR HOME AND THE INSTALL CREW DOES A GREAT JOB AND WHEN THERE FINISHED YOU WON'T EVEN KNOW THEY WERE IN YOUR HOME THEIR SO NEAT. I HIGHLY RECOMMEND THE COMPANY. AS I'VE WRITTEN THIS IS THE SECOND SYSTEM THEY HAVE INSTALLED. I HAVE A THIRD ONE AND I WILL USE THEM FOR THAT WHEN THE TIME COMES.
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By Valerie on 11/09/18
So impressed by this company and their customer service!! From the individuals that answer the phones to the techs that came out to our house. Not only the customer service but they stand behind marking sure the customer is happy! Wow!! Truly wowed by this company!

By Ellen Greenberg on 11/08/18
Riad was very professional and explained in detail the work that he performed on the A/C unit. In addition, his friendly demeanor and his industry knowledge are a true compliment to American Air & Heat.

By gwendolyn l w. on 11/07/18
Mr. Robert Moore was very professional, I will recommended this company to my friends. This company will go the extra mile for you.
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Select any employee to see all their reviews.

Irving J
6 Years
Rating:
156 total reviews!
Louis M
24 Years
Rating:
107 total reviews!
Carla M
Customer Service Rep.
18 Years
Rating:
(1 total review)
Ricardo R
5 Years
Rating:
(90 total reviews)
Fabian R
8 Years
Rating:
(78 total reviews)
Todd L
26 Years
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period American Air and Heat has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at American Air and Heat. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Ricardo R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
90 total reviews
I have been in the HVAC trade for 5 years and enjoy learning new things each day on the job. In my spare time, I love to spend time with my family.
By Frank W. on 08/31/18
Ricardo Was very professional Took his time to explain everything he was doing. it's good to have a company that you can trust thank you American air and heat for excellent service

By Nancy R. on 08/22/18
Ricardo did a outstanding job cleaned the unit and left it brand new. this wil be our company we will only be using American air And heat

By Chris.M on 08/12/18
American air & heat is in my eyes the best A/C company. Ricardo did a great job very profesional and got my A/c cooling my family is really happy with the company and will be recommending American air and heat . THANK YOU

By Marcos.A on 07/12/18
Ricardo was my technician very professional in all ways very friendly and took care of my A/C problem in no time great company.

By marilyn O. on 07/06/18
YOUR EMPLOYEE IS WORTH GOLD. HE IS PROFESSIONAL; EXPLAINS EVERYTHING THOROUGHLY. FIVE STARS FOR RICARDO. HE MADE IT HERE EVEN THO THE WEATHER TRIED TO STOP HIM.GOD BLESS YOU RICARDO.

By OLGA B. on 07/04/18
Ricardo was very professional, respectful and kind. He was thorough in the A/C check-up. He also stated what he was checking and informed me of the A/C status. He would also make a good teacher, because he explained to me what I can do and what to look out for in t...
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Ricardo was very professional, respectful and kind. He was thorough in the A/C check-up. He also stated what he was checking and informed me of the A/C status. He would also make a good teacher, because he explained to me what I can do and what to look out for in the future. I've decided to stay with American Air and Heat and not go back to the expensive, insufficient company I had before. Thank you. Olga
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By Jack J S. on 06/30/18
Ricardo responded right away and was very knowledgeable about my a/c unit. Was very curtious and made things very easy to understand. My wife and I signed up for the yearly maintenance plan. Would recommend this company very highly. The woman my wife spoke to on th...
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Ricardo responded right away and was very knowledgeable about my a/c unit. Was very curtious and made things very easy to understand. My wife and I signed up for the yearly maintenance plan. Would recommend this company very highly. The woman my wife spoke to on the phone Danielle was very pleasant and helpful as well. GREAT JOB!!!
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By marilyn r. on 06/26/18
THIS IS MY COMPANY FOR A/C ISSUES FROM NOW ON. EVERYTHING WAS PROPERLY AND THOROUGHLY EXPLAINED. I WAS SHOWN HOW TO WORK NEW THERMOSTAT. HE INFORMED ME UNIT WILL NEED A NEW CAPACITOR WHICH I WILL SCHEDULE NEXT MONTH. PLUS THIS COMPANY WAS RECOMMENDED TO BY 2 FRIEND...
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THIS IS MY COMPANY FOR A/C ISSUES FROM NOW ON. EVERYTHING WAS PROPERLY AND THOROUGHLY EXPLAINED. I WAS SHOWN HOW TO WORK NEW THERMOSTAT. HE INFORMED ME UNIT WILL NEED A NEW CAPACITOR WHICH I WILL SCHEDULE NEXT MONTH. PLUS THIS COMPANY WAS RECOMMENDED TO BY 2 FRIENDS. GO RICARDO. IF THIS IS AN EXAMPLE OF YOUR EMPLOYEES YOU ARE TOPS.
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By Merv J. on 06/18/18
Ricardo Reyes came when my mother's AC drain line needed a clean out and was a big help. I'm sorta mechanically inclined, so he walked me through how to do a lot of simple maintenance and home improvement stuff myself. Took the time to listen when my mom wanted to...
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Ricardo Reyes came when my mother's AC drain line needed a clean out and was a big help. I'm sorta mechanically inclined, so he walked me through how to do a lot of simple maintenance and home improvement stuff myself. Took the time to listen when my mom wanted to chat him up (has more patience for that then I do, lol). Good job, Ricardo! Thanks.
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By Katherine K. on 06/15/18
It was great to have Ricardo back and provide service as usual a wonderful job thank you American air and heat

By Patrick .. on 06/08/18
Amazing company I'm a very satisfied customer quick service.The technician was very professional as well as staff

By Michelle L. on 06/05/18
Write Review Here...Ricardo was professional and compassionate to my family while our house was quite uncomfortable. He helped me to understand what we needed to get working in a hurry and suggested a maintenance plan that will work well for my household. The ser...
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Write Review Here...Ricardo was professional and compassionate to my family while our house was quite uncomfortable. He helped me to understand what we needed to get working in a hurry and suggested a maintenance plan that will work well for my household. The service call was handled promptly and their customer service representatives didn’t bat an eye when I called to make sure my service pro was still scheduled to arrive that day. Old school customer service is hard to find nowadays but Ricardo and staff provided that genuine old style customer service. Because of that, I feel that American Air and Heat is a company that I can rely on for all my future AC needs.
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By Jean on 05/30/18
Ricardo was polite,knowledgeable and explained what he was doing and why. He answered all my questions professionally and made suggestions for future services without making me feel pressured.

By Gail on 05/24/18
I have been doing business with American Air and Heat since I purchased my unit 10 years ago. Over the past year Ricardo has serviced my unit and I have found him to be extremely knowledgeable and demonstrates excellent customer service. Thank you for your expertise!

By Nancy.H on 05/21/18
Ricardo did a great job very informative on what he was doing. Great company

By phil on 05/17/18
Ricardo performed the service we requested well, and answered our questions and discussions in an informed manner.

By Liz k. on 05/16/18
Wonderful company very knowledgeable technician great service thanks Ricardo for helping us with our ac problems. Highly recommend American air and heat

By Jim G. on 05/12/18
Very friendly and solved the problem quickly.

By bill s. on 05/02/18
Ricardo was knowledgeable, courteous and professional. i highly recommend American Air and Ricardo is an excellent representative of this company.

By Ricardo on 04/30/18
Professional
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